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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 54

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S
sudhanshu9869
from Mumbai, Maharashtra
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Freecharge : recharge pending

Website:freecharge.in

I paid 395/- from freecharge, transaction is successfull, but its still pending from last 2 days, they told to refund it within 3 hours if recharge isnt done, but still its pending, i tried to contact them but every time they reply with same content just copy pasting each time on email, toll free no is also busy. They even dont reply on email, they are such a frustating service. This is my first time bad experience with freecharge. The same...
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S
Soni roy
from Mumbai, Maharashtra
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Money not given.

Address:Vadodara, Gujarat, 390002
Website:Freecharge online pocket

Sir, this is almost a month that I have returned my courier. Snapdeal supposed to transfer the refund to free charge but freecharge have not refused till now. I have complain several times but no response was paid. My email id - [protected]@gmail.com and contact number-[protected]....
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S
saif9292
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge refund complain

Address:486001
Website:www.freecharge.com

My freecharge account register mobile no. [protected] i pay 999 for snapdeal for freecharge master card I have cancel my order for snapdeal but not refund my freecharge account please help me......
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Er Rakesh Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from your bank account but mobile not recharged yet

Address:Kurukshetra, Haryana, 136119

I had done a recharge of mobile number - [protected] with order id-FCVW[protected]. Money deducted from my bank account and i not received any recharge .also no customer support from free charge no call connecting on their number
Its not a first time, now i think being in a law profession i should take some right action against such issues to make them understand its not a joke...
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prasenjitroy714
from Tinsukia, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Failed but money deducted from bank

Address:Tinsukia, Assam, 786125
Website:www.freecharge.in

Hi' team FreeCharge. I have faced a problem while recharging to my airtel mobile no through FreeCharge app.Recharge was failed but My bank account has been debited. After few minutes i received a mail regarding "payment failed retry now" it said "In case, money has been debited without confirmation from our side, don't worry. It will be credited back to your card/bank account by your bank in 24-48 hours."

Its been over 24 hours,...
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V
vijay kumar sharma23
from Jabalpur, Madhya Pradesh
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Recharge issue with payment

Address:Indore, Madhya Pradesh, 452012
Website:www.freecharge.com

I did recharge on my vodafone number [protected] rupees 349 and the amount deducted from my account but i did not receive the recharge and i did recharge 02/09/2016 at 10.30 am but still waiting for my payment to revert in my wallet . i already email to customer care many times but they are not giving me. so i just want to ask one thing in that case what is the customer fault why customer has to suffer with that kind of issue and please revert...
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S
Suriya Sethu
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Did not receive payment

Address:600024
Website:freecharge.in

I did a recharege by mistake to a airtel pospaid no [protected]. since its a postpaid no it doesnt recharge. but the amount got deducted from my card
n the refund for the deduction hasnt came yet to my wallet..kindly assist mee...
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L
Limistm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not credited

Address:Kohima, Nagaland, 797001
Website:www.freecharge.com

I have not received cashback after adding 10000 to my freecharge wallet on 31st august 2016. Freecharge has given that if i add money to freecharge wallet i will get up to 50% cashback. Minimum cashback Rs.20 and Maximum cashback is 500. While adding the amount to my freecharge wallet i applied the coupon GET500, the coupon was added successfully, which means i will get 50% cashback up-to 500 within 24 hours as promised by freecharger. After...
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R
ram7895
from Mathura, Uttar Pradesh
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Payment deduct but bill not deposit

Address:Jaipur, Rajasthan, 302003
Website:support.freecharge.in

Dear sir my payment is deduct is deduct but my tranfer is not successful my order id is FCMW[protected] please this problem amount is 300 vodafone postpaid bill mob.no. [protected]...
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J
Jithin sabu
from Erattupetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done, money got deducted from bank account

Address:Kottayam, Kerala, 686714
Website:www.freecharge.in

Yesterday I tried to recharge a BSNL Kerala prepaid number for Rs.100 & Rs.50 at the same time. Money got deducted from my bank account but the recharge was not successful. After some time I received a message stating that the recharge is pending from BSNL & if it's not done within 3 hours the amount will be transferred to my freecharge wallet. Neither the recharge is done nor the money is transferred to my freecharge wallet....
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S
Saday Panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No balance received

Address:421201
Website:freecharge.in

They are saying that recharge has been made to my account but still i haven't received a penny. Even after i tried to contact them but i haven't found any possible way to do so.

"Recharge successful! Rs 21 recharged for 7566*****4 . Dial *111# to confirm balance. Operator reference no: MU[protected]. More offers: http://frch.in/OF "

All the mesage are attatched below in the form of screenshots. Please review and...
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A
Avi1532
from Kolkata, West Bengal
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Balance deducted but not added to wallet

Address:Kolkata, West Bengal, 700103
Website:freecharge

Please refund me 1000rs in my account no as it was deducted from my bank but not added to my wallet. I need it within 1day otherwise I need penalty charges with it. It's to much harassment for me. Please refund at any cost ASAP....
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Address:New Delhi, Delhi, 110008
Website:www.freecharge .com

Please refund my amount in my wallet account in 24 hours...
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B
boricha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not receive on first payment

Address:400051
Website:www.freecharge.in

Dear sir,
Yesterday evening around 6:20 pm, i make first transaction from freecharge app using desktop by using promo code 70fc, recharge of rs.110 is successfull.

Then i don't get refund of maximum rs. 75, so i make complain to [protected]@freecharge.com, in reply of that they revert me "it's your fault you don't use our promocode at time of recharge", they are closed the complaint as it is not resolved.

Kindly...
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A
Agam Joshi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done and balance debited in my bank account.

Address:Ahmedabad, Gujarat, 382150
Website:www.freecharge.com

Recharge for 26th aug, 2016 my order id is fcvw[protected].
But not credited in my account till date. I do may calls for customer care number. But they can't pick up in my phone. I want my money refund, my recharge rupees is 110 rs. They cant contact me and not solved my problem. My contact no.[protected], my name is agam joshi. I hope my problem solved as soon as possible....
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Address:560090
Website:www.Freecharge.com

Hello,
I did a transaction through freecharge - refer : FCVW[protected]
I have not yet got the prepaid recharge but it shows the recharge as successful to [protected].
Pleas help in getting me the recharge.

Operator Ref : KK[protected]

I sent 4 emails to [protected]@freecharge.com but not getting any good response but asking me to wait. Almost more than 24hrs and still 115 talktime not credited...
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shikha Ater
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Issues

Address:Chandigarh, Chandigarh, 160101
Website:www.freecharge.in

I have done my two recharge from free recharge.in yesterday evening. But as per the recharge status my payment got failed and recharge not done also I have not received the money in my bank account or in freecharge wallet. Please provide me status of my failed payment. I need it very urgent as if the payment got failed the money should be transferred in my bank account or in my wallet. My recharge IDs are FCVW[protected] & FCVW[protected]br...
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T
Tsravan Nani
from Hyderabad, Telangana
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Unsuccessful payment

Address:500020
Website:www.freecharge.in

Dear Sir,
Yesterday and today I recharged my no. [protected] on[protected] which order id on freecharge.in is FCMW[protected] not successful still now i the transaction is failed could you please clarify me and i am trying to call your toll free no no one attempt the phone call for the respective concealed please rectify the problem in freecharge.in
i tried to complaint to that company before but there is no provision of...
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Viswanth Chowdary Vemuri
from Vijayawada, Andhra Pradesh
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Account removed when amount is added

Address:520010
Website:freecharge.in

I added amount of 2000 from next day my account is disable they are not lifting the phone and no responce...
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A
ab24488
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal from Wallet to bank

Address:600049
Website:Freecharge

By mistake i have updated my wallet of Rs.10000 instead of Rs.1000 around a week back 17th August. Freecharge tells us that they have an option to withdraw money from wallet back to my bank account provided only after 7 days of time.Ticket No 4132388

I am trying to withdraw since yesterday but the error pops up " Withdrwal limit exceeded". I have no idea about this issue becuase i have not made any withdrwal from this account...
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