Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Hi team,

I had paid electricity bill for msedc - maharastra power distribution ltd of rs. 1240 through freecharge. please find below recharge invoice detail.

Payment receiptfreecharge.in - recharge made free
Order id : fcem[protected]
Payment date :[protected]
Account number :[protected]
S. no particular amount
1. bill amount rs. 1240.0
2. coupon charges rs. 0.0br...

I've paid my electricity bill to bses yamuna delhi ca. no.[protected]. refernce no. frc[protected], on 17 september 2016. your site says i've paid successfully but the bses site shows unpaid. this is the first time i chose to pay through freecharges instead of paytm and this is what i get. outrageous.
As your representative and promo code given on bses bill last page advertisement i has, nt got cash back all of your given promo codes...

Yesterday I did one recharge of my BSNL prepaid number using the app of freecharge. The recharge was unsuccessful however my money was deducted from my account.
Now, instead of redepositing the money in my account, the company is keeping my money with themselves in waht is called as wallet.
This is unfair. They should have a system wherein if the recharge is unsuccessful, the mney should be directly refund back to the customer's...

On 14 September I recharged my mobile [protected] but I was not directed to recharge conformation screen and money is also deducted from my account my order I'd was FCVA[protected] . free charge do not have any customer care no which could be helpful to us .so I will request the company to kindly check and resolve my problem. It caused very inconvenience to me....

What kind of these response i made a payment of bses or order no FCEW[protected] on sep 10 72 hours has passed but money still not realiased in their account i called call centre of bses with the refrence number
you provide but they told they don't know these refrence number what you want to do know where is my money what kind of game you guess are playing with me do these money means nothing to you please refund my account otherwise...

Why my payment is still not credited to my account of bses my order number is
FCEW[protected] but still the payment is not made to bses i am now much tense why you playing with me why you want me to do why the payment is still not reflecting on bses site why these company is doing such kind of fraud with me where i go how i assure my payment bses send me bill to pay the bill of current months do you wnat me to twice pay the bill...

Why this delay how i make assure of my bses payment why this is happening with me sir these is first time i use freecharge and my order is FCEW[protected] and now two days but still no information on bses site about my payment where is payment gone why i need to talk why these unnecessary where is my payment of bses my whole lots of friends what to use the freecharge now wht i supposed to do with that why you not make assure about my...

Sir i made payement of bses yamuna through you sites my ca no is[protected] and FCEW[protected] is order id please check payment hasn't made yet in bses please help these i have first time used your free charge for payment if you want me to use it then please reply i am in tension from last some hours please alteast connect wih us for the information it hasn't yet recieved in thier site...

I used freecharge to buy a 3g data plan from vodafone for mobile. Package that freecharge offered was 1gb data for 28 days for rs.205. I have attached menu snapshot from my mobile app. When i paid money, 2g plan was activated on mobile. I took the matter to freecharge customer care that am dissatisfied with them for misleading me into spending money for a plan, which is not suitable for my need. They carelessly closed the tickets asking me...

Dear sir,
I have added Rs.6000 to my freecharge wallet from my credit card to withdraw the same amount to my bank account after 7days. But my account got suspended. So I sent around 6 mails to reactivate my freecharge account and they replied to send request from registered email id but i forgot my password and unable to recover that ID . Please raise a high priority complaint against freecharge to get my money back.

...

I have done a recharge of Rs 249 on my Airtel - Haryana number, but i didn't get the right benefit. I was supposed to get 1Gb 3G/4G data but got something else. I have mailed also but nobody is taking action just got an automated reply with Ticket #4200987 and #4194324 and when i am calling the Customer Care no one is picking the call.. Really pathetic service this time. Did not expected this. Can somebody please take some action?
br...

Hi,

I had paid electricity bill of Rs. 7250 through freecharge using one coupon code 100FC which promises 100% cashback, now I am facing two issues, :-

1. The electricity bill is still not reflected even after 3 days of bill payment. I have following details:
ORDER ID: FCEA[protected],

Consumer Number :[protected]
Their customer support number is either not valid or always...

Order no[protected]...

I withdrawn 2087 yesterday hitherto its not credited either my bank account nor refund into my fc wallet where its gone right from here?
What is going on?

Yesterday i receive a pending message and mail too from fc but untill now no acknowledgement from freecharge.
???

Earlier when i did this transfer it reflects into my account instantly right now im facing the issue and freecharge is not giving a...

Rs 110 deducted from my account but my mob no [protected] not recharged
in freecharge account show me that my mob no is recharged
order id is FCVW[protected] is successfull
I'd paul.debabrata69 @gmail. com...

I tried to withdraw money from freecharge wallet to my bank account barring all their conditions. An amount rs.4000 was deducted in my freecharge wallet but it didnt credited to my bank account. The customer care was irresponsive, infact the worst ever seen by me. They are not even giving me a reply.

Someone please suggest me the way to file a compliant against them through online....

I've paid my Electricity Bill to BSES Rajdhani Delhi CA. No.[protected]. Order ID - ORDER ID: FCEW[protected]. your site says I've paid successfully but the BSES Site shows unpaid. this is the first time I chose to pay through Freecharges instead of Paytm and this is what I get. Outrageous. Please do take the requisite steps or I've to seek consumer court....

Rs 56 deducted from my account but my mob no [protected] not recharged
I'd krishanjosan @gmail.com...

Sir i did a recharge of 99 in aircel number [protected] by this site. The details of plan provide by the company is wrong. I will do a recharge of 99 rs.in this plan the freecharge viewed a plan free calling 5am to 5 pm but after recharge no relevent plan was provided by the company.
Please help me
Gaurav jain...

I have recharged my idea number on 27th august 2016 for 299 rupees and order id is fcva[protected] then i recharged docomo number on 31th august 2016 for 10 rupees and order id is fcva[protected]. Both the recharge attempt was failed the money was deducted from my account. I lodged complaint with freecharge customer care but didn't get any response from them.. I want my refund as soon as possible.....