Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Last updated Apr 22, 2024
Complaints 2441
Resolved
828
Unresolved
1613
Quick Links
Statistics
Share
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Freecharge Payment Technologies / FreeCharge.in
Customer Service Contacts

Freecharge Payment Technologies / FreeCharge.in Phone Numbers

Phone
+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
roger iyer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given for:- reference number for this transaction is lysqk6uytga7mn0phxj9sg

Address:Bhavnagar, Gujarat, 364001
Website:freecharge.in

Reference number for this transaction is lysqk6uytga7mn0phxj9sg...
Ticket also raised on 14 july (6 days ago).. Ticket # 3987741..
Had tried to pay online payment of bill of rs. 689/- for mts blaze datacard... It did not go through...
Entered banking details and given on their partner company snapdeal...
My email address... [protected]@gmail.com
Contact no. [protected]/ [protected]..
Please do some...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Narendra..
from Noida, Uttar Pradesh
Report
Copy

Did not recharge after cutting balance from my account

Address:334803

Sir.. On 18july i try to recharge my no. [protected]. But after after whole process it failed. So im requesting either recharge my no. Or refund in account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RavirajSdhakaD
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account.

Address:474001
Website:Freecharge.com

I had around 1500 rs in my account and i didnt knew about their expiry policy.
Yesterday i found my balnce to be zero as all the money expired.
I was not even informed about it so that i could have utilised them.
Please help me get my money back.
Money was deducted one month ago.
I want my money back either as freecharge balance or transfer it to my bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I am continuously mailing freecharge.In but no reply from them after 3 days. This is regarding the issue that i was unable to login to my freecharge account. When i raise this issue i was told by customer care of freecharge that my account was locked and will be reactivate after providing id documents. I provide that documents to their team but still my account was in blocked stage and now even they are not reply to my mails.
I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raghavmehra.vod13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge account was blocked by freecharge / snapdeal

Website:www.freecharge.in

I am continuously mailing freecharge.in but no reply from them after 3 days. this is regarding the issue that i was unable to login to my freecharge account. when i raise this issue i was told by customer care of freecharge that my account was locked and will be reactivate after providing id documents. i provide that documents to their team but still my account was in blocked stage and now even they are not reply to my mails.
I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karan_kavi
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile recharge failure amount not refunded

Website:www.freecharge.in

I have done mobile recharge in freecharge website from my user id

[protected]@gmail.com on 12 july 2016. But the recharge is failures and freecharge company has debited rs.88 from my account.

The particular amount is not refunded yet.

Freecharde id: [protected]@gmail.com
Transaction id:fcvm[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay Chandak 1995
from Delhi, Delhi
Report
Copy

Somebody use my mobile on freecharge

Address:Allahabad, Uttar Pradesh, 211004
Website:www.freecharge.in

Sir, recently i found a message of transaction of 100 rupees from my freecharge account but i didn't create any account on freecharge. It seems like somebody use my mobile number and access it may be a fraud one so please take it seriously and delete this account which contain my number [protected]. And sir he recharged the number [protected] so please take a action and delete both account of [protected] and [protected].
Take a action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rupeshnyk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank (not showing in wallet)

Address:403001

My freecharge wallet was having rs. 50/-

Later on tried to add rs. 150/- to my wallet but it showed payment failed.

Then i tried again at 11.40 a. m. and payment was successful, i got confirmation at 11.42 by email
And also my atm sms at 11.44 saying 150 was deducted from accounts. freecharge new delhi

Then later again rs. 150/- was deducted from accounts. freecharge and i got sms from atm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak2052
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account was blocked by freecharge

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

This is regarding the issue that i was unable to login to my freecharge account. When i raise this issue i was told by customer care of freecharge that my account was locked and will be reactivate after providing id documents. I provide that documents to their team but still my account was in blocked stage and now even they are not reply to my mails.
I have 5000 rs in my wallet. I want my money back. Now they are just new tickets every...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAMESH561988
Report
Copy

Not able to login

Address:Mumbai City, Maharashtra, 400093
Website:Freecharge

Sir gud evening my name ramesh kumar (rajesh) my freecharge id [protected]@gmail.com i have load my wallet on 5 jul 16 with 5000/- my total balance is 5050 /- when i try to login on 11 jul 16. i get a error massage that your account temporary blocked due to security reasons. i contact to customer care vai mail on same date. my ticket no #397584. and next day asked to submit documents and bank statement. i submitted all documents. but still...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Ludhiana, Punjab, 141003
Website:freecharhge

Hi m bill payment of my number but not credit in my number [protected] my register emai id [protected]@gmail.com and register mobile no [protected] my money deduted in my bank bt not credit reupess in my account. Plz check it and refuned my money in my same account.
Thanks regards....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dipankar9089
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl post bill payment

Address:Mumbai City, Maharashtra, 797112
Website:www.freecharge.com

Dear frecharge,
I am using another freecharge account which is "[protected]@gmail.com" so yesterday i had made an payment of rupees 4111/- in bsnl postpaid number [protected] and applied promo codes 15post and its was successfuly applied and yesterday it was showing the recharge transaction pending and today morning i checked it out and transaction was failed but my money had been deducted from my bank account and i dint got return...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakhee4urs@1
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money and disable my freecharge account

Address:Hyderabad, Andhra Pradesh, 500079
Website:freecharge.in

We have found a big fraud by freecharge team. Now in these days they are offering some cashback on adding money. This is my humble request to all of you that please stop using freecharge and their wallet. They are totally fraud.
I have loaded rs 5000 in freecharge wallet few days back. Freecharge team has disabled these user id’ and saying that this is due to their internal policy. Now they are not ready to reactivate these accounts....
Helpful
1 other people found this review helpful
1 found this helpful
7 Comments
Report
Copy
D
Dev Ashish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No discount offers for existing customers

Address:Kota, Rajasthan, 324007

Dear freecharge,

Since i am a vintage holder and loyal customer of freecharge i request you to give coupon codes for discount coupons to existing and old customers also. i have observed that you offer lucrative offers to new customers only. lucrative offers to new customers will help u to increase customer base but neglecting existing clients would result in poor retention. since i have been using this app for more than two...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sojitra jayesh
from Mumbai, Maharashtra
Report
Copy

Payment not received

Address:Rajkot, Gujarat, 360003
Website:www.freecharge.in

Following is my recharge details my payment is deducted from my bank account but i didnt get my recharge done yet.

My mobile number is: [protected]
Transaction on freecharge
Fcvw[protected], mon jul 11 2016, 11:59:01 pm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avnish khare
from Mumbai, Maharashtra
Report
Copy

Regarding recharge of dish tv

Address:Tonk, Rajasthan, 304022
Website:freecharge.in

I recharge a dish tv vc no [protected] from your freecharge site but the recharge show pending why the status shows pending.
emailid registered with freecharge - avnish.[protected]@rediffmail.com
Recharge no-1
Order Id- FCDW[protected]
Date of Transaction[protected]
Recharge Amount- 365...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishu.khan
from Delhi, Delhi
Report
Copy

Cash refund after failed transaction

Address:122001
Website:Www.freecharge.in

I recharged my suntv direct with 160 rupees with freecharge account. But recharge failed and my balance deduct and did no refund in my account. My mobile no is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjani_talk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet transaction and withdrawal

Address:Mumbai City, Maharashtra, 110092
Website:Freecharge.in

Dear team,

For refer ticket#3975305

I am your free charge customer and they allow me to add money in wallet through credit card without any restriction inr10000 with in a single month and same withdraw after blocking period which is 7 days.

If i using you this facility you just block my account. How it is fare at customer end.

My suggestion is for wallet that you have to take transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Animesh Tiwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount credited from bank but no recharge is done

Address:Banda, Uttar Pradesh, 210001
Website:freecharge.in

Transaction i'd. fcda[protected]
My amount of 100 has been transacted but neither recharge to dth nor cash back is provided. it's showing pending. i want my money back as soon as possible
Order id. fcda[protected].
The transaction is done by sbi visa card through free charge app.
It's showing as transaction pending even after 12 hours.

User id. animax. [protected]@rediffmail.com

Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arvind Tiwari55
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to sign to freecharge.com

Address:Mumbai City, Maharashtra, 200001
Website:www.freecharge.in

Hello.. team
I am still facing the issue of account login. I'm not able to login to my wallet account for last 10 days. Why you guys are still not able to resolve the issue.
I am waiting for your response of my last complaint for last 3 days.
Your service is sucks, I have never faced this time of issue in past.
I have clear the catche and cookies and I am using the new device for last 10 days.
When I am...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy