Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I forgot my email id that is associated with freecharge a/c phone number [protected].
Please send me details at [protected]@gmail.Com
Thanking you...

Not resolve/refund the unsuccessful recharge amount to my wallet
Order id : fcvw[protected]
Order id : fcvw[protected] total amount deduct rs.92
Mobile no. [protected] (does not exist)

Legally i should get the unsuccessful recharge amount refund. i talked to operator but operator say this is wrong number so
Recharge not done & you can contact to freecharge where to make
Recharge. so...

I was having wallet balance of ₹50, but automatically it becomes zero. I want to know the reason. So I request every body not to keep a single penny in your freecharge wallet & stop using this app.
Free charge app is worst app. My no is [protected] & mail I'd is Ahesan.[protected]@gmail.com
I want my balance else I will post on FB....

I tried to add a sum of 1200 to my wallet on 1 aug 2016, around 2am.
The sum of money is deducted from my bank account and is not added to my wallet.
And i haven't got any refund yet
Not even a message from freecharge regarding this fault.
I tried to reach the customer care no and no one is picking up the phone.
Highly dissatisfied with their service!...

Hi, i m kunal, i have a freecharge account with email id [protected]@gmail. Com..
With balance more thn 1000... On 30, july, 16 my account blocked my freecharge... Without any prior message or notice...
When i contacted them they say.. Its due to security reasons... I need to submit my id and bank statement... I said.. I dont have my personal bank account so we agreed upon giving my fathers statement having freecharge latest...

My balance from my bank account was deducted on 27 june 2016 but freecharge is not returning it...the order id was FCVA[protected]..i have mailed many times to freecharge but there was no response regarding this matter...therefore i request you to see in the matter. this is a serious matter they are not also receiving the call on their customer care centre...therefore it seems there is no accountability....

Email id : [protected]@gmail. Com
On 8 jul 2016 i recharge
Here my transaction details
Order id : fcew[protected]
I applied bill15 this promo code
Even after i dint not receive cashback...

The day before yesterday (july 27, 2016) i have loaded rupees 2647 to my wallet which makes a total of rupees 2650.
I was trying to pay for an electric bill (cesc) from paytm payment gateway via freecharge go mastercard but every time it failed to pay even i’ve more than sufficient balance in my wallet.
After putting those otp in the final step, the transaction failed.
Also, that failed transaction is not showing in...

I have paid my landlinebill after filling the detail of my landline i was requested to write mobile no after doing it my mobile was recharged. I want my money back so i can fill my landline bill....

I have place a postpaid datacard payment of Rs690 threw freecharge as it is failed .but the Rs 690 is detected from by account on dated 14 July 2016.
my order id-FCFW[protected]
my email id- [protected]@gmail.com
yet i haven't got my money .plz refund my money to my account.
while theri is no responce on their tollfree contact no.
ph no -[protected]...

I have recharge rs.78 but not recharge my mobile no is [protected], ref no pos prch
Pos gu[protected] freecharge mumbai, please consider my request earliest, second time this problem taken your site, please rectify my problem further action immediately.. am waiting many more time for your solve the problem so please consider again once am repeatto you...

Dear sir,
On date 23/7/2016 saturday, i have recharged through net banking by axis bank. For mobile no [protected], of recharge amount was rs.150, i didnt get balance in my account but 150 balance has been deduct from my bank account, so please refund my 150 rupees in my account or wallet..
Regards,
Rajesh kumar ranjan
Email id - [protected]@gmail.com
Mob no. [protected]...

While doing a recharge of my reliance number from freecharge of rs 299, amount got deducted from my account, page was loading and came 404 error. After that transaction status was successful but number was not recharged. I got this message from 52811 "52811:
Dear customer, your request could not be processed. Please try again. We regret the inconvenience. Thank you. Reliance.
Received: 01:22"
Even after all this freecharge...

Please return our amount 220 rs as we recharged but we didnt creadited any amount but u desucted 220 from our account so kindly request u to refund our money the sim is airtel no [protected]...

Hi team,
The below order number shows pending for 3days and it is very frustrating. We trust your company to provide instant service and that is the reason i have been using your site. If you cannot perform this task then pls act quickly and return my money back so that i dont end up doing the same recharge twice.

[protected], vodafone, karnataka
Order id : fcva[protected]
Your transaction is pendingbr...

When I type my promo code in new freecharge account the promo code shows maximum redemption for the first.
I have escalated the issue to customer care for first time, they solved these. But I am facing the same issue now for which I mailed 3 to 5 times to customer care but i did not get any reply and problem is not being solved....

I have raised a concern against freecharge app as the team is misguiding customers by saying that recharge is successful but the amount gets deducted from account and recharge is not done. When asked for explaination, team says it is in progress. I do not understand where is the issue lying. Its been more than 1 days i have reported the issue but the team has resolved it. Order number fcva[protected] and the number is [protected]....

Fcvm[protected]
This my order id, please look into it.
No updates on recharge even after more than a day passed, still showing pending, no refund, no reply from customer support. i have mailed to their customer support several times but received a reply that they will look into it and the recharge is under process. no reply after that. its been 1.5 days since online payment....

Dear frecharge,
I am using freecharge account which is [protected]@gmail.[protected]@gmail.com" so yesterday i had made an payment of rupees 488/- in AIRTEL postpaid number [protected] and i checked it out and transaction was failed but my money had been deducted from my bank account and i dint got return back my money in my bank account and freecharge wallet is shows zero and recharge not done yet and dint even received the cashback!...

Please sir/madam, go through my problem . is that i have recharge with free recharge app for my Airtel Dth on 6/07/2016. this is my transaction 74766516188626115316127 still it has not been credited on my Airtel Dth Account pls its a request go true my problem n refund my amount as early as...