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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Updated: Apr 22, 2024

Complaints 2441

Resolved

829

Unresolved

1612

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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 66

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Address: Mumbai City, Maharashtra, 400051

Website: www.freecharge.in

I did the recharge of Mumbai metro card through https://www.freecharge.in web sites. Amount get deducted from my account but card not get recharged. Find below details of order.
Order Id: FCZW[protected]
Recharge date:[protected]
Card Number: [protected]

I have contacted to[protected] customer care no. But they have not pick up the phone.

+1 photos

Apr 29, 2016

Complaint marked as Resolved

Amount get credited in Metro card. The problem was after recharging card we have to refresh our card in metro card recharge machine. That process was not displayed during transaction.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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V

Vishwajit_Kadam

Apr 29, 2016

Amount get credited in Metro card. The problem was after recharging card we have to refresh our card in metro card recharge machine. That process was not displayed during transaction.

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Address: Jalna, Maharashtra, 431203

Website: freecharge.com, freecharge.in

Dear sir,

I would you like to inform that yesterday morning 9.51:44 am mobile number is [protected] i am not used & i was not recharge rs.80 on my freecharge wallet account but unknown hacker used my freecharge wallet another ip address used my account but i have not share my freechartge wallet used id & password so how is possible ..
I had already sent 3 times mails on [protected]@freechare.In, [protected]@freecharge.com but did not positive response me & and not refund my wallet rs. Inr.80 ammount.. I am maharashtra user & used punjab circle mobile number but freecharge mobile recharge provider are not provided customer security i am say you please request you help me & my freecharge wallet rs. 80 credited...
My freecharge user id :schn.[protected]@gmail.com

+1 photos

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Apr 28, 2016

Updated by Sachin Magar my freecharge user id is : schn.[protected]@gmail.com & mobile number is [protected]

please kindly request you please take the action on freecharge.com mobile recharge provider company & I am saying you I am calling freecharge chargeble number is [protected] but freecharge team isn't responce me...

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N

Nandini Patel

from Visnagar, Gujarat

May 2, 2016

My recharge are pending

A

aryan verma 007

May 23, 2016

my promo balance not recived

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Address: Mumbai City, Maharashtra, 400051

Website: freecharge.in

I have used freecharge mastercard to do payment on mi.com, and then i refunded the payment, but freecharge has not done the refund to my account.

The transaction no. That mi.com give for refund[protected]

Email- [protected]@gmail.com
Website- mi.com
Order id (Transaction no.)- 837056700111655577631014360162
Date- fri apr 01 2016, 2:14:50 pm
Transaction amount- 799

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: Fazilka, Punjab

Recharge not done and money not refund
Order id no. FCVA[protected]

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A

akrehman

from Kolkata, West Bengal

May 2, 2016

249 has been cut from my bank account but recharge not done at no. [protected] i made recharge at last night 9:10 P.m. pls refund my amount.

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Address: Jalore, Rajasthan

[protected] [protected]@gmail.com
294= [protected] idea
Fcva[protected]
294 recharge not success
Refund balance ya success
402-294=108

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Address: New Delhi, Delhi, 110086

My transaction failed but after sometimes one message come in my phone'your refund of rs.5005 for order id FCMA [protected] has been deposited in your freecharge wallet'' but amount is not refund in my wallet till now.please sir refund my amount faster.thanks

+1 photos

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Address: 411019

Website: www.freecharge.com

Hello Sir/Madam,

please go through the trailing mail.

I have paid my postpaid bill online on 23/04/2016 from third party website (i.e.Freecharge.com).

last bill payment date from idea was 24/04/2016.But till now my postpaid bill is unpaid.

Freechrage telling that idea is not clearing your bill and idea telling me, we have not recieved your bill.

Please guide me through this.

All the necessary proof and mail are attached herewith.

Proof of transaction from the bank :- it shows the amount is debited from my account or credit card.image attached in trailing mail.

Order ID or Transaction ID (FCMW[protected]) provided by Freecharge for this transaction.Image attached in trailing mail.

Also the follow up taken on daily basis.aslo attached as image.

+2 photos

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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F

Furkhan Zeher

Apr 27, 2016

my recharge is not done [protected]@farida.in Account

F

Furkhan Zeher

Apr 27, 2016

[protected]@farida.in Order ID : FCVA[protected]

A

Amit Mandal Mandal

from Kolkata, West Bengal

Apr 28, 2016

Freecharge.in — Refund is unable to transfer to Bank

My mobile: number is[protected]
West Bengal.I have Rs. 25000 in my freecharge account but I can't transfer it to my bank. Tried many times to contact customer support bug fail to contact. Please take my bank details and refund it to my bank.

B

beg.afzalmirza

Jul 5, 2016

very very third class customer care

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Website: freecharge.in

Sir i recently make freecharge credit card... then I added money 1423rs to online order with Amazon... then due to availability of that product.. I cancel my order... and my money was deducted.. and Amazon customer care said your money will refunded at 7th april The refund details are: Authorization code for sale transaction 250387
Refund Reference # 75260826098008336232740 ... now I call them they told me we already refund your money to your freecharge credit card account..
The refund details are: Authorization code for sale transaction 250387
Refund Reference # 75260826098008336232740

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Address: 110063

Website: www.freecharge.in

On 14th april 2106, i was trying to add rs 2500 in my free charge wallet by using idbi net banking, the transaction could not be completed due to some internet issue or any other reason i dont know but my money was deducted by the bank. i waited for 3 days and finally i filed a complaint to my bank and after 2 days they gave the revert that money is duly paid by the bank to free charge and there is no pending transaction from the bank. when i send a mail to free charge they just replied that they will look into the matter and get back to me very soon. since 12 days there is no feedback from free charge neither my money is refunded to bank nor its credited in my free charge wallet. i send so many reminders to freecharge but no response. i want my money back either in bank or in my free charge wallet. details of transaction made on 14th april are as under-
payment id 87638288

payee id[protected]

date of transaction 14/04/2016 bank idbi branch paschim vihar new delhi

amount rs 2500

consumer code wwwaccountfreechargein00O.
i request to kindly consider my case on priority basis and sort the matter as per the earliest

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: Mysore, Karnataka, 570001

I had paid post paid bill from my freecharge account amount 694.Receipt no.Fcma[protected].Mobile no. [protected].Account no.[protected].
Yet this been not updated in bsnl office. Kindle lodge my complaint. As my amount have been deducted but bill not been paid by freecharge.com.I had paid on 21st april but yet this has not been been paid by free charge. Kindly solve my problem as i cannot pay bill again

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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S

shahi1985

from Mumbai, Maharashtra

Aug 5, 2016

"I have gone through the exactly same thing. It is very irritating. I made the bill payment of Rs. 778 using Freecharge, however, I still received emails and messages from my service provider saying that I haven't paid my bill. I tried contacting the customer care executives of Freecharge, but there was no respond from their end. I want my money back. I am never going to trust this website ever.

Mr. Rahul Vohra I would suggest you stop using this website. Try Billbachao instead. I have come across this website that is very reliable. I have made my bill payment a couple of times using this site and I haven't faced any problem with it. When I make my bill payment using this site, I always check with my service provider if they have received the payment. And yes I have always got a positive answer from them. Its great. Off late I have discovered that they have an app too for Android users. You can download the app in your phone to conveniently make your mobile bill payment when on the go. It also provides cashback benefits that helps you make savings on your next bill payment. Do try it!. You can get this app here - http://bit.ly/ormbb

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Address: Mumbai City, Maharashtra, 395004

Website: Freecharge.in

At the date of 21 th april, i have to pay torrent bill for 1320 and that time suddenly 1320 *2= 2640 ₹ ... So total 2640 ₹ is automatic deduct from my frecharge account and in free recharge account show that payment is succesfull and torrent power have not get any payment ... I do many mail on [protected]@freecharge.in. But no response get for himmm ... I have tooo irritete for that

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: 122001

Website: www.mobikwik.com

Mobikwik is cheating to the people. I redeemed coupn and that coupn was successfully added to the payment option but not redeemed the cash back. They providing false information for customer and chaeting to the people by that false information. They cheated to me using that false information. They are saying we will give cash back to the customer and provided some coupn but after payment they didn't giving any cash back and not giving reply to the customer also.
Please take some action.
For User: Don't use mobikwik they fooled you and cheat you.

Apr 23, 2016

Complaint marked as Resolved

By mistake i wrote freecharge instead of mobowik. Freecharge is good company. I always uses freecharge they are very providing good services.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: Bhind, Madhya Pradesh, 477445

Website: FreeCharge

Yesterday I did Recharge on the FreeCharge App by using the Referrral Code of My Friend.I did the Recharge and Applied his Promo code.The Promo Code was applied successfully and after the Payment, the Recharge was done but They haven't processed the Cashback for the Order as mentioned.I was a New user at FreeCharge and They disappointed me by this Cheat.

Aug 18, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for contacting us!

We certainly understand your concern how frustrating it can be to deal with such an issue. Unfortunately, we are unable to locate the exact transaction. We request you to please share us the order id, registered email id and the registered mobile number and write to us on [protected]@freecharge.in and we look into your issue asap.

Hope to hear from you soon.

Happy FreeCharging,
Customer Success Team

www.freecharge.com

For Faster Recharge experience download FreeCharge Mobile App. Now Available on Google Play Store and Apple App Store
P.S: To ensure safe online transaction, refrain yourself from sharing your account / card information with anyone.

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S

sagargupta290

from Indore, Madhya Pradesh

Apr 25, 2016

The FreeCharge Transaction id is- FCVA[protected].
Since It is a public platform So Iam not sharing the email and Phone Number.
Kindly check with the transaction id and reply asap.Thanks!

S

sagargupta290

from Indore, Madhya Pradesh

Apr 30, 2016

@FreeCharge, Why are you not replying? Are you scared of your inappropriate decision?

S

sagargupta290

from Indore, Madhya Pradesh

May 3, 2016

@FreeCharge, I think you're afraid of a public scandal.I haven't seen such a low quality businessers like you.Shame on you FreeCharge!

V

vlvarathu

from Chennai, Tamil Nadu

May 31, 2016

BILL PAY ISSUE FREECHARGE.IN

HAVE RECHARGED MY ACCOUNT FROM (FREECHARGE.IN) WEBSITE.MY ACCOUNT BALANCE HAS BEEN DEDUCTED .BUT I DIDNT GET THE MONEY IN MY CELLPHONE. KINDLY DO NEEDFULL MOBILE NO - [protected] AMOUNT - 875.00 BILL PAID DATE - 06/01/2015

M

mangeshsmane

from Bengaluru, Karnataka

Jun 14, 2016

Recharge not done but Money Diducted my account

Today i have recharge of BSNL RS 108 recharge not done but money Diducted my account. i try once again recharge not done But money Diducted my accont RS 108 again. please give me my money Refunded RS216

R

rrvkr39

from Bengaluru, Karnataka

Jun 15, 2016

recharge not received yet

FCVW[protected]

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Hi team,

I predicted 185 score for rcb in 1st innings against rps and they scored the same. Now match is over and in status it is saying that i earned 0.

Can you please look into this matter as soon as possible.

This is not good. Looks like you people think us fool.

Thanks®ards,
Harmesh kumar
Phone no - [protected]

+1 photos

Aug 13, 2016

Complaint marked as Resolved

Got amount credited in wallet.

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H

Harmesh Kumar Rekhanshu

Apr 23, 2016

Just now recieved Cashback. Thank you :)

A

Aman negee

from Mansa, Punjab

May 30, 2016

Hi team,

I predicted 208 score for SRH in 1st innings against rcs and they scored the same. Now match i
Freecharge.in / Accelyst Solutions — Regarding cash back through predict n win

2 Reviews
Ha Harmesh Kumar Rekhanshu on Apr 22, 2016
Add a Comment
Hi team,

I predicted 208 score for srh in 1st innings against RCB and they scored the same. Now match is over and in status it is saying that i earned 0.

Now what i suppose to do when you guys making fool o[censored]s like that.

Aman negi
[protected]@gmail.com
[protected]

Regarding cash back through predict n win - Comment #2434506 - Image #0

A

Aman negee

from Mansa, Punjab

May 30, 2016

Hi team,

I predicted 208 score for srh in 1st innings against rcb and they scored the same. Now match is over and in status it is saying that i earned 0.
Now what i suppose to do ??? I want my cash back asap you guys cant make us fool.

Aman negi
[protected]
[protected]@gmail.com

Regarding cash back through predict n win - Comment #2434507 - Image #0

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Address: Kanpur, Uttar Pradesh, 208001

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 21st April 2016. My balance is deducted from mt account but recharge is not received till today and i didn't got my money back.

Even though have tried to contact there customer care no but no response

Have mailed them multiple times but response for that also.

Regards

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L

lavina23

from Mumbai, Maharashtra

Aug 5, 2016

The issue you are facing is a common occurrence and can be attributed to technical glitches in the payment system back end. I would suggest you look out for better recharge portals over the internet. Switch to the Billbachao website for all your future mobile phone recharge requirements. If your phone has reliable 2G or 3G connectivity, you can recharge your phone on the go. Also, if you face a similar issue when using Billbachao, you can easily reach their customer care with the necessary details, and they are sure to assist you instantly. Your payment will be indeed reversed within 5 working days. The Billbachao portal also enables you to check the status of your recharge from time to time. They have an app too for Android users. It can be downloaded for free. The app offers additional features that will help you make some saving on your mobile expenditure. It offers cashback, coupons, and tracks your usage to suggest an economical plan. I suggest you avoid using Freecharge and instead opt for Billbachao to make recharges in the future. They offer all recharges including Vodafone, Airtel, Aircel, Idea, Tata Docomo, Reliance, etc. It can be used by postpaid users too.You can get this app here -

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Address: 400067

Website: freecharge

I have done net banking through freecharge but transaction failed but money was deduted from my bank acount i have sent mail to the bank but not giving any freecharge is telling that they do not get the money bank of india not giving any problem i have done the transaction on 13 /04/2016 0f 1540 elctricity bill payment . freecharge is telling that if transcation failed money will auto refund in 5 to 7 day but money is not refund. please help me .

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Address: Kolkata, West Bengal, 700023

Website: Freecharge

I wanted to pay my due postpaid bill of my vodafone mobile number and while searching for a offer of cashback on bill payment i saw a offer of 10% cashback on using promocode of visa50 at my free charge app so i used a promocode visa50 to get a cashback of 10% on bill payment of postpaid i paid rs 585 through my visa card but i didn't get the cashback but the offer of getting cashback 10% on using code visa50 was displaying at bottom of screen on my app .I want the cashback asap...

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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K

kaushalmishra100

from Srinagar, Jammu and Kashmir

Apr 22, 2016

Freecharge — Bsnl landline bill not paid bt amound deduct

I paid bill using freecharge there is listed bsnl landline bill payment option my amount deducted bt bill not paid there success full transition Bt not paid and they don't give refund my money :(

D

diana007

from Mumbai, Maharashtra

Aug 5, 2016

Some websites offer codes and claim to give you cashback. But when you actually recharge your phone or make the bill payment of your postpaid connection, you don't receive any cashback. This is very annoying. I would suggest you try the Billbachao app. This app lets you make your mobile bill payments and recharge your prepaid connection. Also it offers cashback benefits and does not require any code for the same. The more your recharge or make bill payments, the more cashback you earn. You can used the cashback amount in your wallet to earn a discount on your next transaction. Apart from providing cashback, this app offers coupons too. The added advantage o[censored]sing this app is that it tracks your daily usage and suggest the 3 best plans for you, allowing you to choose the one that you like the most. These plans are sure to help you make more savings. If you want cashback benefits, use the Billbachao app without any doubt. The amount will get saved in the Billbachao wallet and you can use it for the next bill payment. Stop using unreliable sites and switch to Billbachao. I am sure you will never regret using it.you can download this app here - http://bit.ly/ormbb

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Address: Mumbai City, Maharashtra

Website: freecharge.in

I had recharged my vodafone sim for rs 65 but instead of giving me talktime, i don't know which service they have activated. My transaction id: fcvw[protected]. Please wither refund my money or correctly do the recharge.

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Address: 560011

Website: www.freecharge.in

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 21st April 2016. My balance is deducted from mt account but recharge is not received till today and i didn't got my money back.

Even though have tried to contact there customer care no but no response

Have mailed them multiple times but response for that also.

Regards
Sundeep L
[protected]

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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A

Adarsh kunjalli

from Chennai, Tamil Nadu

Apr 25, 2016

I have recharged rs 344 order no is FCVW[protected] but amount has been deducted and its not recharged ..freecharge is saying it i ll add to your wallet but from 5 days money has been not added..i have complained soo many times but never resolved ..plz dont use this site to recharge its eating all the costumers money ...and these people are getting for phone also ..what the hell number they are using dont no

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Address: Mumbai City, Maharashtra, 400093

Website: www.freecharge.com

I have paid 630 Rs bill to igl from freecharge website but the money is not paid to the gas provider . I may also charge the late fees. Please either refund my money back or pay it to IGL.
EMAIL- [protected]@gmail.com
Order Id-FCGW[protected]...

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