Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear sir,
This is regarding cashback issue with freecharge.In .I have requested to cancel my order id fclw[protected] on transaction day itself.But till now you have not provided resolution.In this transaction i have applied coupon "fcbill" of 20% cashback (Max cashback of rs.100) on recharge/bill payment/landline payment.But till now cashback is not credited to my account.So i request you to credit the same manually at earliest.

Dear Sir,

I made a recharge on 09/04/2016, but the recharge not done yet, and i could not get any refund money also, i write a mail to your care center, i did not get any reply also. will you please check the transaction as soon as possible and solve my issue please.
Order id : FCDA[protected].

On 09/04/2016 i had made a recharge of rs.570 on tatasky money was deducted from my account but recharge is not done.I had also mailed at [protected]@freecharge.com so they replied to solve it within couple of hours but now more than 24 hours are passed no recharge is done.So please help me for this what to do next. My freecharge transaction id is fcdi[protected]

I tried to add fund to my FreeCharge wallet account twice (Rs1000 & Rs1000). But, both the time the transaction got failed and the amount of INR 2000/- got deducted from my Bank Account respectively. After several followup at the respective Customer Care Email Id :- "care.freecharge.in", their is no fruitful Initiative/solution. Looking forward for the solution.
My email id which is linked to Freecharge account is mentioned below.

Regards
Sarup Sharma
sarup.[protected]@gmail.com

Dear sir
This is pathik thakkar from Baroda I trying to make recharge but
I HV made wrong recharge on telenor [protected] by mistake of 60 INR via frecharge app
my frecharge transaction number

FCVA[protected], Sun Apr 10 2016, 3:34:30 PM

Pls refund me back

My recharge is still pending since from last 3 days
amount has been deducted
recharge done from freecharge
amount 120 has been debited and recharge not done . its showing pending

I m user of freecharge app.I paid the landline bill of amount 508rs on 06/04/2016 at 3.10 pm.The amount is deducted from my credit card.But the landline bill till not paid.I requested many times to freecharge users.They told wait for 72 hours.But now 72 hours also completed.I requested now also to please pay my bill but till now landline bill is not paid.So please help me to solve my problem.So please tell him either pay my bill or refund the amount in my account.

My mob no. Is [protected] i recharge my mob by freechrge but my mob no. Is [protected] recharge didn't done transitn no. Are txn. No. Fcva[protected] amt of 890 dated 9april 2016 and txn. No. Fcva[protected] dated april 7 2016 amt 290 both are bsnl netwrk

I have recharged in freerechage app for my aircel no [protected] with Rs 69 amount debited from my account but there is no credit to my account and also not recharged to my mobile transaction ref no is IGOBTUFTR1

On 16 march 2016 i have done bill payment of my landline through free charge website and recharge is done but on 22 march 2016 bill payment is reversed by your side and bill is not submitted.I have gave many but they did not resolved my problem . I have attach both document first is bill payment done and second is reversal of payment .Please refund my balance.

I had tried to recharge my bsnl number 2 days back. recharge was not done but money was withdrawn from my a/c the
ORDER NO: FCVA[protected].
I registered a complain in [protected]@freecharge.in . a Ticket # 3459704 was made on the complain. i got the ticket 2 days back. still now my recharge is pending. pls cancel the rechage and transfer the money in to my freecharge account .

I lost my sim card . So I wants to block freecharge my freecharge account.. And also I don't wants to any sms from freecharge in my number . And I don't want to use freecharge account .. Plzz do the needfull and block my freecharge account immediately.. I want to close my freecharge account . I don't want to use the freecharge with my number.
Plzzz do the needfull.

"Dear Customer, Your transaction on FreeCharge for order id FCVW[protected] is in process. You will receive an update via email or sms within 2 hrs." Message sent at 10:43 a.m on 8.4.2016 but no confirmation yet. Mobile not recharged yet but money deducted

Good morning sir am recharge net pack rs 239/ amount not credit I'd no FCVA[protected]

I have made the bsnl landline bill payment through freecharge on 5th April & I have applied the promo code "billpay". after applying the promo code it showed me please pay through debit card /credit card & not valid on airtel landline transaction. as it showed the promo code is successfully applied, I have made payment via my payzapp credit card. The transaction was successful but I hadn't received my Cashback. I got a mail that "your Cashback can't be processed due to the usage of virtual card". I don't understand why did they put such king o[censored]nnecessary conditions. they only require money, then what happened if I use virtual cards or bank card. if it is the point, at the time of applying promo code they should mention it that not applicable on virtual cards or they can block my transaction that this promo code can't be applied on virtual cards. if you want to pay even, please remove the promo code. such messages should be shown along with displaying not valid on airtel transaction messages. but they didn't inform me properly & they informed me only after payment. I have complained freecharge customer care many times, but there was no reply. the complaint numbers are 3443960, 3450625, 3452396, 3457301. Order Id: FCLA[protected]. promocode : billpay, date of transaction 5th April, freecharge account : [protected]@gmail.com. I should get 200rs Cashback for that transaction. but they don't inform properly about the terms & conditions of the promo code at the time of transaction but they only show some Unnecessary condition of not valid on airtel transaction such messages. they will be watching while the customer is making a mistake & dont notify it at the time of transaction but notify it after the transaction. I think it's freecharge fault of no prior notice about virtual cards at the time of transaction. if they had mentioned it I may pay through my Debit card itself.

I do not get my money niether recharge recenty with billdesh---
IBSM[protected]/BILLDESK/FOBC[protected]/20097598

I am not receiving the cash back amount in McDonalds offer o[censored]sing wallet and getting 100% cashback up to ₹185.00, I made the transaction of ₹168 for burger but not receiving the cashback amount. I think these people are cheating and not giving cashback. I just need my cashback amount credited in my account. I have also attached the photo of my payment slip and freecharge slip in this.

I recharged my number [protected] through freecharge of a 2GB 3g recharge.It showed success but recharge benefit was not processed in my Reliance Number. I complained but they didnt listen.
Still no signs of amount retrieval.

Order Id:FCVW[protected]

Freecharge has send me email stating use promocode 50app you will get 50 rupees cashback twice.
But the coupon is not applying and they are saying that you have already used this coupon .But i have not used this promocode .
They are not following their promise and giving me wrong transaction id that you have already used this offer.
Please help me and file a case against freecharge.
Registered email id singhpuspendra.[protected]@gmail.com
Registered email id .[protected]
Thanks

Hello
Email id -nikhil.[protected]@gmail.com
Registered mob no - [protected]
Bank account no.- [protected]

I did electricity bill payment of 890, 410, 410, 410, 410.

I this last 410rs is successfully recharged.
890ts and 410 rs is not refelected in bank account

Next 2 recharges of 410rs are reflected.
So kindly refund me 890rs and 410rs in my bank account.
Follwing are the proofs.
This is the second time i am facing. No reply from your side.
So i will be waiting for more 2 days
If no action then this complaint will be filed in consumer complaint

Thank you