| Address: 600017 |
| Website: www.freecharge.in |
Hello,
I love free recharge, really cool and user friendly too. it has good attractions and other features in it, which is really helpful. But I have started hating this FREE RECHARGE every time i try to add money in my account. In the ADD MONEY option i select Net Banking and i dont find State Bank of India option.. It is very famous and one of the top most bank in India, moreover its well known and well established bank. Even when you don't mention the small banks(or not well known banks) you must atleast mention the top used banks by the customer .
Why is it not available ? This is really freaking me out, I am not even interested in using this app and have uninstalled.
Kindly request you to add SBI in Net Banking option
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
It seems like you faced a common transaction failure issue. At times, when we are trying to recharge our phone the communication between the recharge portal and the bank is lost. Hence, we suffer a recharge decline issue, even though the amount is deducted from our bank account. We are not even left with a proof of the transaction. To get rid of such problems, you can try this new app Bill Bachao. I have been using this app since a while now. It offers some great features such as periodic monitoring of our calls, messages and data. You can put data consumption limit using Bill Bachao which will give you alerts when you are nearing that limit. The other decent feature that we get in Bill Bachao is that we can activate and deactivate value added services whenever we want. We also receive updates on the latest plans and Bill Bachao guides us which plan will be better for our usage. In any case, if we ever get a transaction failure with this app. Their customer care team is very responsive, if you go to them with any grievance, they will give you a prompt response and address your issue immediately.you can download this app here - http://bit.ly/ormbb