Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Address: Mumbai City, Maharashtra, 390022

Website: www.freecharge.in

I had tried to recharge my BSNL Mobile SIM no [protected] twice dated 29th march 2016

Amount: INR 36/-

Transaction ID
1. FCVW[protected]
2. FCVW[protected]

I am Still waiting for my Refund of total amount INR 72/-

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Address: Kolkata, West Bengal, 712233

Website: freecharge.in

I did a recharge for relience postpaid plan worth Rs. 460. My money was deducted but recharge was not done only showing pending transaction. I sent many mails but there was no response for any of the mails. I tried calling cs care number but never got the support needed. I still have not received my money for unsuccessful recharge. My transaction id is FCMA[protected].

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Address: Ludhiana, Punjab, 142026

Website: freecharge app

I had recharged my bsnl sim for Internet pack for Rs 43 but instead of giving me data of Internet they activated some free night calling pack. When I contact them for refund they are saying that this is your service provider mistake not our's and send me your complaint is resolved without giving any useful information. My transaction id- FCVA[protected] and complaint ticket no.3388744

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Apr 1, 2016

Complaint marked as Resolved

They had refunded my money after I posted my complaint here. Thanks so much

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Address: Mumbai City, Maharashtra, 400051

Website: freecharge.in

I paid my bill by freecharge worth rs. 804/- and its not paid in bsnl portal and it is such a weird website. i want to claim on it and not refunded yet. i m so upset and also it crossed my bill pay due date, so now i have to bear its fine also. this is not the way. the way paytm is much better than that of freechrge. the website should be banned. as well as they can not refund money also haha
sham on you freecharge...

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Website: www.freecharge.com

I have done a transaction on 24/03/16 & my order id is fcvc[protected] & i have applied coupon 50app fpor rs 50 cashback but till now i haven't received my money & they are saying that i have already availed this offer twice but i have availed this offer only once with order id fcvc[protected] & now they are giving useless excuses & i am coordinating with them since 3days & no they are saying me this . I have only one question from them why they haven't told me this 3 days back?

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Address: Mumbai City, Maharashtra, 110085

Website: Www.freecharge.in

I have recharge my vodafone account number of rs 201 from freecharge transaction fcvi[protected], fri 25 2016, 10:16:33 am .

As per the freecharge in the 201 the benefit are 1 gb 3g internet of vodafone for 28 days.. But when i recharge i got some roaming pack benefit.

This is the third time i am facing this issue.

I have already talked the vodafone customer support. They are saying its your mistake . You have updated incorrct information in your freecharge application and website. You can talked to them and confirm . Please return my money asap

Please find the attached attachment for your reference

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P

Payaljp06

from Delhi, Delhi

Mar 26, 2016

I have also wrote email to freecharge they are saying its vodafone problem but vodafone is saying its freecharge problem

Please please return my money back you cheaters

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Address: 272161

Order id :fcla[protected] have paid the bsnl landline bill on the above given date with the respective order id. Stated above. And my bank account is also debited with rs.1144but bsnl did not receive any payment as per there data. I have also registered the complaint to freecharge two to three times but i was told that the payment to bsnl is done . With this reply of freecharge i contacted bsnl office as well as customer support but they don't have any details about the payment. So, now i have decided to take this issue to consumer complaint forum, i called them and as per details given by them ; i am officially registering the complaint and one copy of this email will be provided to bsnl and the other to consumer complaint forum.

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Address: Kanpur, Uttar Pradesh, 208008

Website: www.freecharge.in

I paid my tata docomo GSM mobile no. [protected] bill of rs. 829 throw freecharge order id FCMA[protected] on 13mar16 but till now my money neither refunded nor successfully transfered to the operator. My postpaid bill is still due. Customer care is not picking my phone and i mailed my complain many times but freecharge replies that yr complain is resolved now without resolving my problem. My no. is [protected]
[protected]

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Address: Mumbai City, Maharashtra, 400051

Website: freecharge.in

I have done recharge to my number [protected]. on 23/3/2016 in freecharge
i have paid amout of rs 30/- on the same date through netbanking
but i did not recieved my balance. This transaction (order ID FCVW[protected]. i have raised a ticket on this but till now the have solved this so i need a help in getting my recharge without fail by giving a complaint

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Address: New Delhi, Delhi

Dear sir,
I had made a transaction of rs 802/- for my mtnl delhi on 21/3/16 through freecharge. The details are as under :-
Date - 21/03/ 2016
Mtnl delhi landline bill
Amout - 802/-
Freecharge tr id - fclm[protected]
Complaint no -3360845
Sbi tr no - ft[protected]
Mail id [protected]@rediff mail.com
As per info by freecharge that the transaction can take 72 hrs that is ok, but after 4 days that is not done. I am very disappointed by delay. Pl help to make my transaction as early as possible.

Maharaj singh negi

May 18, 2016

Complaint marked as Resolved

sir company has taken steps to resolve my problemb and i had got the receipt of my payment made through freecharge.

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Address: Dehradun, Uttarakhand, 248001

Website: Freecharge from snapdeal application

Hello i have done a data recharge of 198 rs on a [protected] after checking from ur site...but after recharge instead of data i got talktime...so regarding this i had a word with cc of bsnl so he told me its a problem of site not ours at their end everything is normal..so i request u to refund my amount or credit 1gb to the above mentioned number...thanks...order idFCVM[protected]
Transaction id: IG0BRYIPL3
Bank sbi net banking

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Address: 600017

Website: www.freecharge.in

Hello,

I love free recharge, really cool and user friendly too. it has good attractions and other features in it, which is really helpful. But I have started hating this FREE RECHARGE every time i try to add money in my account. In the ADD MONEY option i select Net Banking and i dont find State Bank of India option.. It is very famous and one of the top most bank in India, moreover its well known and well established bank. Even when you don't mention the small banks(or not well known banks) you must atleast mention the top used banks by the customer .
Why is it not available ? This is really freaking me out, I am not even interested in using this app and have uninstalled.

Kindly request you to add SBI in Net Banking option

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Website: www.freecharge.in

I recharged my mobile no on 19th March but the status is still pending.
How long does it take to recharge a mobile now a days. Either cancel the transaction and do something else. You guys dont reply to mail. Your number is not working.

Complaint no - 3325104
Pending Transaction - FCVM[protected]

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Address: 516247

My order id FCVM[protected] this transaction was pending my card in cut my balance amount was pending

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S

shrikant Joshi

from Mumbai, Maharashtra

May 13, 2017

My order id FCVW[protected] this transaction was pending my card in cut my balance amount was pending

My Mobil No.[protected]

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Address: Mumbai City, Maharashtra, 422004

Website: Freecharge.in

Order id:fcli[protected]
Saturday march 19, 2016
12.11 p.M
I have paid the bsnl landline bill on the above given date with the respective order id. Stated above. And my bank account is also debited with rs.790 but bsnl did not receive any payment as per there data. I have also registered the complaint to freecharge two to three times but i was told that the payment to bsnl is done . With this reply of freecharge i contacted bsnl office as well as customer support but they don't have any details about the payment. So, now i have decided to take this issue to consumer complaint forum, i called them and as per details given by them ; i am officially registering the complaint and one copy of this email will be provided to bsnl and the other to consumer complaint forum.

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Address: 560005

Website: www.freecharge.in

Please be inform i have contacted to [protected]@freecharge.in but no buddy is responding to my email, I have recharge of Rs.251 at 1:08PM 03/22/16, and its almost 4 hrs over and still showing Your transaction in pending state.

I have check with service provider and confirm that recharge have been failed but Freechare is not refunding the amount of recharge. They have told wait for 4 hrs to get auto-refund amount i have waited their word of mouth its seen not promised as they convey to customers.

This is complain regarding how freecharge is doing business and make trouble to customer, I am sincerely request all customer don't recharge from freecharge.

Mar 22, 2016

Complaint marked as Resolved

This have been resolve with 4 hrs thank you freechare but please make sure this 4 hrs not a good lead time to get refund customer recharge failed amount

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Address: Nashik, Maharashtra, 422101

Website: Freecharge.in

I made monthly bill payment of rs 976/- on 27/2/2016 to Vodafone using Freecharge. The amount was debited by Freecharge immediately. The payment was delayed for 20 days and then I was charged penalty by Vodafone. Moreover I had to go through too many phone calls to communicate between Vodafone and Freecharge and wasted lot of time for 20 days.

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Address: 400001

Website: www.freecharge.in

Hi,
I made a transaction at Mcdonald's outlet on 10th March'16
I haven't received the 100% Cashback yet as per the offer then, its more than 10 days now

My email Id was linked with the offer as per the email received from freecharge dated 5th March'16,

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Address: Mumbai City, Maharashtra, 400072

Website: www.freecharge.in

Last week i tried to make a postpaid mobile bill payment through freecharge but that payment got failure. I tried to ask the reason of failure that i didn't get from them.I tried to call there landline no but no one is picking a phone . I wrote 4-5 mails to there support team but not getting proper response from there team. I have a order id fcmw[protected]. So please go through with this order id and resolve this issue as earlier possible.

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Address: Indore, Madhya Pradesh, 452016

Website: www.freecharge.in/#

My money (Rs. 298) has been debited from bank account, but I can’t see it in my Freecharge account.

Freecharge account register with my mail id - [protected]@gmail.com

Registered mobile no. - [protected]

Bank transation refrence no.[protected] dated 21-mar-16

Regards
Yogendra Kumawat
Contact no. [protected]

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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 71

Pending Recharge Issue for BSNL Mobile SIM & refund request

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My transaction is pending bus my amount was deducted.

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Recharge wrongly done by freecharge

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Bill pay

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Missing cashback

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Incorrect recharge

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Bsnl landline bill not pay

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No refund or successful bill pay

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Recharge

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Non payment of bill

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Regarding recharge issue

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Missing sbi in netbanking

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Pending transaction from last 3 days

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Transition pending

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Delayed payment/not ready to refund

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Order id : fcvw160322344431519 is showing pending past 4 hrs

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Delayed payment, mental harassment

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100% cashback of mcdonalds offer not credited yet

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Payment failure

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My money (rs. 298) has been debited from bank account, but i cant see it in my account.

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