Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I recharged my Vodafone number on 26 Feb with Rs. 250, Delhi circle and applied "FREEDATA" promo code during the transaction.

As per terms & conditions, I was suppose to receive the 150GB data in 30 minutes.

However, hours passed and I did not got anything.

When I wrote a mail to Freecharge customer support they have been replying me back with Terms & conditions of the offer.

I did...

From my FreeCharge account associated with bhuyasi.[protected]@gmail.com, I
was doing transactions @ Mobikwik site vide order id :-
445291700033995577631016539300 ( Transaction Date :- 19 Feb 2016

Though my transactions @ Mobikwik (using balance in My Freecharge account) failed, you have deducted money from my FreeCharge a/c.

You = Freecharge

You write in FAQ That while making payment...

I had to pay my light bill on 16-Dec-2015 and id through freecharge mobile app. I got the confirmation with Order ID : FCEA[protected] that the payment has been done. But when I checked it on 24-FeB-2015 https://wss.mahadiscom.in/wss/wss to know the status. The payment of Rs.1120/- is not reflecting. I sent the email to customer care email address and I got the response with ticket number Ticket # 3179504. I did not received any call...

Hi,

I have paid my postpaid mobile bill on Jan 24 2016 at 11:32:34 AM with transaction id FCMM[protected]. The amount deducted from my bank Hdfc but not credited in my freecharge account. I emailed them twice but no one responded on that.
Please do the needfull.

Thanks...

I made a recharge on 25 february for my mtnl no of rs 836. my money is debited from my account but still recharge has not been done. despite my efforts of mailing them continously they dont refund or either pay my bill . i am suffering from past three days . plz help...

Sir
l have done mahavitaran bill payment through freecharge please give me steatus. My deatail followes
my Email - [protected]@gmail.com
Recharge no[protected]
order no - FCEA[protected]
date of transition - 27/2/2016
transition amount - 310...

I did a 98 rs paymentt with freecharge Go internet banking money is deduct and not get my money till now. I have send mail to freecharge but they did not respone..

my trasaction id is FCVA[protected],
date-28/02/2016...

I recharge from freecharge but I didn't receive the recharge
My order ID:FCVM[protected]


Please give my recharge...

I tried paying for my order on 14feb by freecharge on MAc donlad outlet however it didnot succed so i paid by sodexo eventually..later when i went home i checked my freecharge account so the amount was debited there also.. so basically this is double charged..moreover as per the promotion i was expecting a 50% cashback, and that was never given. i requested multiple times to freecharge by mails to resolve the issue but they didnt till date....

I Have raised several complain ( Ticket # 3165591 Ticket # 3163964 Ticket # 3163948) but no any freecharge customer support solve my problem. they closed my complain without solving. in my freecharge acount i have Rs200 on it. now i didnot find any way where i have to go and raise this complain. plz sir any one help me. i tried every things to open my acount but my acount is not opening. you have block my acount. plz say me where is the problem....

I had pay my bsnl landline bill via freecharge yesterday but till yet its not get paid at bsnl, so as i mentioned above they dont pay my bill at bsnl, nor refund my that money back as i requested to them, so please help me.


freecharge order id- FCLW[protected]

bsnl account number- [protected]...

Freeharge has one of the worst customer care. They roll out services that are not even well tested. I lost almost Rs.800 while shopping at hypercity mall. Money was debited in freecharge account, but transaction failed. Hypercity mall said they did not get any transaction slip at the POS, so they cannot complete the order. I sent almost 6 complaints at freecharge. Nothing helped. JUNK company with a bunch o[censored]seless customer care & sw engineers....

Recharge number [protected] [protected] [protected] [protected] airtel digital
transaction date[protected]-[protected]
recharge amount[protected]
these are datials
which i have complained many times but they did not response positively....

I made a transaction on a account for the first time and applied a coupon code valid for new user and it showed me as your cashback would be credited in your account but later got a mail from freecharge that your cashback will not be processed saying that it does not fulfill the conditions.

Then i asked a few queries:

- They check the conditions while making the transaction and only then they confirm the options...

I was trying to recharge my mobile on 30 january.The recharge was not succesful but 100 rs debit from my bank account.After that i did email to freecharge company and they said that the money will refund into bank account with 5 to7 day but after 22 days I was not getting my 100 rs in my account.Even the people not contact or reply of the mail and i am still waiting the money.reply me....

I recharged my tata sky account([protected]) with Rs 770 about 8 hours ago through freecharge and I have already received confirmation mail and sms from freecharge, but my tata sky balance has not been credited yet. I called tata sky customer care and they said, "no transaction has been done". They suggested me to contact FREECHARGE instead. Their contact number is not reachable. It's either busy or not answered. I have sent 4 mails but they...

FREECHARGE ACCOUNT- [protected]@outlook.com
I received a mail by Freecharge on my registered account, promising me cashback of 25 on recharge/bill payment of 50 and above.
PROMO CODE- CS25
On 10 feb ’16, when I visited the Freecharge website, around 12 pm it said that BSNL recharge could not be done and services would resume by 12:40 pm. When at 12:45 pm, I tried to apply the code, a pop-up read that “I have...

FREECHARGE ID - [protected]@gmail.com
On 14 feb ’16, I made a prepaid txn of Rs. 56(order id- FCVC[protected]) which was unsuccessful due to technical reasons. So, FREECHARGE should have refunded money instantly as it happens by other providers like Paytm or Mobikwik, but for good 30 minutes nothing was done, and I decided to drop an mail to them. A ticket( # 3088652) was raised, and replied after 4 hours and money was credited...

PAYMENT RECEIPTFreeCharge.in - Recharge Made Free
Order Id: FCDW[protected]
Recharged Date:[protected]
Recharged No.: +91 [protected]
S.No Particular Amount
1. Recharge Amount Rs. 700.0
2. Coupon charges Rs. 0.0
Total Amount Rs. 700.0
Vaibhav Chambers, Unit No. 2A, 2nd floor, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Contact us at support.freecharge.in
Company...

Recharge transaction was in pending when I email compln to company someone call from company instead of refunding money they deducted 4000 extra money from my account...