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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 76

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R
rahulmittal9728
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit money from bank account but not add my wallet

Address:Mumbai City, Maharashtra, 400051
Website:FreeCharge.in

hi im add 300 to my ac. payment hes been debit my bank account but dont add my free charge ac. pls help. my mail id is. [protected]@gmail.com...
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Address:Bhopal, Madhya Pradesh, 462023

Dear sir

18/02/2016
Order id : FCVW[protected]
Idea, Madhya Pradesh
Recharged on Desktop Website
Order id : FCVW[protected]
Your payment for this transaction failed Rs. 19 idea

but sbi a/SBI a/c bal Deduct but recharge Not Done _ [protected] _rs 19 . idea failed dated 18/02/2016...
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Address:Ahmedabad, Gujarat, 380058
Website:freecharge.com

Since 3rd of this month Amezon.in given me refund but till date it is not credited to my Freecharge account of Rs.595/-....
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V
vineet@1
from Mumbai, Maharashtra
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My bank account 151 debit but wallet not so my money failed

Address:Allahabad, Uttar Pradesh, 211003
Website:freecharge

Sir plz help my user id is [protected]@yahoo.com mene 12 -2 -16 ko 151 ka recharge kiya jo faild ho gaya
[protected]
BSNL, Uttar Pradesh (E)

Rs. 151
Recharged on Desktop Website

Order id : FCVW[protected]
Your payment for this transaction failed but mere bank account se 151 debit ho gaya fir mane bank ko compl to reply aaya kiAs informed earlier, the transaction is successful, if you...
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K
Khadir Soni
from Surat, Gujarat
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Electricity Bill Amount not Paid

Address:Mumbai City, Maharashtra, 400003
Website:www.freecharge.in

Yesterday I paid my BEST Mumbai Electricity Bill through freecharge yesterday. After paying the bill I got the Invoice but I received no SMS from BEST Department.
After sometime I again checked the BESt online website and found that the bill is still showing as unpaid and when I cehcked the Payment history, there was no sign of payment from freecharge.
I registered a complaint with freecharge for this (Ticked ID #3116929)...
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S
sagufta
from Indore, Madhya Pradesh
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Recharge failed but sbi a/c dedact my amount

Address:Bhopal, Madhya Pradesh, 462023

Dear sir
My A/c No- [protected] (Order ID: FCVW[protected] Rs.50 money from online mobile recharge after the failed transaction dated 17/02/2016, and deducted from the account, but the money has not been credited to my account, i.
The money is credited to my account, so please request refund my amount quickly. & argent basis...


Thanks & Regards
shagufta qureshi

[protected]...
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N
nagesh15
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About not getting recharge on my mobile

Address:Pune, Maharashtra
Website:www.freecharge.in

Transaction (order ID FCVW[protected])
Ticket # 3107229
Recharged number:[protected]
Recharged amount and date:Rs.190 on 15-2-201
issue not solved yet, no cash back no recharge...
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sumen
from Basirhat, West Bengal
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Mobile recharge pending

Address:Raigad, Maharashtra, 402107

Dear sir
My A/c No- [protected] (Order ID: FCVM[protected] )Rs.300 money from online mobile recharge after the failed transaction, and deducted from the account, but the money has not been credited to my account, i.
The money is credited to my account, so please request Zorn said.


Thanks & Regards
Sumen Mondal

On 9 February 2016 at 21:16, wrote:
Dear Customer,
br...
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A
Atin Wadhwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful, money not refunded, no one is listening to my complain.

Address:Bareilly, Uttar Pradesh, 243122
Website:www.Freecharge.com

I am Atin Wadhwani from Bareilly (UP) ad my conatct no. is [protected]. I did 2 recharges on 15th feb, 2016 of rs 200 and rs 47 from Freecharge.com online recharge site, but the recharge was not done, i sended the mail to their customer support, and their i received my complain ticket id: 3103266. after that no one has responded, and no one is replying to my quieries. Kinldy help me in this.
Thank you!!...
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Address:Mumbai City, Maharashtra, 483501
Website:Www.freecharge.com

Dear sir,

I did recharge on 16 feb 2016 of Rs. 133 but I did not get balance benefit from your side. When I called to reliance customer care they said you will not get any balance because this is FRC recharge but according to your website it is not mentioned that this is for FRC. This recharge comes under special tarrif voucher so thats why I did this.

Please resolve this issue as soon as possible and after...
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R
Rajasekaran s
from Chennai, Tamil Nadu
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Refund amount

Address:Chennai, Tamil Nadu, 600122
Website:Freecharge

Hallo sir my recharge amount is 290 but at present not credit my account plz forward amount in my account my order id no FCVA [protected]
my recharge mobile no [protected]
Recharge date Feb 16th 2016 still i am waiting for money
Yours
Rajasekaran S...
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D
deepak,sharma
from Ghaziabad, Uttar Pradesh
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Cashback not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

Hye,


My Name is Deepak Sharma. I had done my recharge from freecharge.com and also apply a promo code along with this recharge.

elsewhere i didn't receive my cash back of 50% as i applied a promo code FC50
they people reply me that this promo code only for a single time but it was not mention anywhere that it was applicable only for a single time.

Recharge Amount 200 rs.
Recharge...
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A
Ashwini Sudha
from Mangalore, Karnataka
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Cash deducted from account but payment has not done

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have paid my [protected] BESCOM bill on Friday, Feb 12 2016, Amount (Rs.919) Is Deducted From My Account And Freecharge Showing payment successful But Still It Is Not Reflected On BESCOM Website My Order Id is :FCEA[protected] Total Amount Deducted : Rs.919 . I WANT My money back....
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P
Prashant@rajpoot
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted from my account but recharge not done

Address:Jhansi, Uttar Pradesh, 284001
Website:Freecharge.in

I had recharged my airtrl mobile on 15 feb 2016 and my balance deduct from my account but recharge is not come yet please solve my problem otherwise refund my balance immediately....
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Address:400093
Website:www.freecharge.in

Dear Sir/Mam,

I had recharged my airtel number [protected] with frecharge app. Details of recharge is attached in this mail. But i didn't get any balance in my account. I contacted airtel customer care too and they said they didn't get any payment or requisition from your side.
I request you to please look into the matter and resolve the issue as soon as possible.

Thanks and regards
Vinayak...
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A
Anurag Pande
from Delhi, Delhi
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Recharge not received

Address:New Delhi, Delhi, 110034

Dear Team,

Greetings of the day!

I have done internet recharge but I didn't receive internet balance but I received confirmation from your side. On that basis I was using internet and because of that I loose my main balance of Rs.250/-. I am sending you both the transaction attachment kindly check and help me with the recharge or refund.

Warm Regards,
Anurag Pande
Mobile no.[protected]...
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G
Guru prasad sanath
from Hyderabad, Telangana
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Loss of money

Address:Nellore, Andhra Pradesh, 524001
Website:Freecharge

I am Guru prasad made a purchase from snapdeal and received damaged product and so i have Return the item with the option of Refund but Refund money transferred from Snapdeal to freecharge and then freecharge account says to transfer to my bank account, on trying to transfer it shows transaction is failed and says Your money has been withdrawn....
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R
Rinshu Agrawal
from Mumbai, Maharashtra
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No cashback

Sir I have recharged of Rs.50 under the scheme of cash back 50.the amount has been deducted from my account however no recharge done n no cash back received
Why your customer care no is not active. To resolve the complaint immediately
Please respond fast.....
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P
patel.chirantan
from Rajkot, Gujarat
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Delete my bank account

Address:Rajkot, Gujarat, 360001
Website:Freecharge.com

I want to delete my bank accounts details in freecharge site. i have also write to consumer support but they are telling you cannot delete it.

Its my decision weather i want to keep my bank detail or not so kindly please delete my bank account...
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E
E.Vijaykumar
from Noida, Uttar Pradesh
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Bsnl postpaid bill payment issue

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I have paid my BSNL Postpaid Bill Payment through FreeCharge.in on Feb 7 2016 and the same not reflected at Merchant (BSNL) End even after 7 days.

But the status on Freecharge.in showing as like below,

[protected] - Bsnl Postpaid, ALL - Rs. 685 - Recharged on Mobile Website

Order id : FCMM[protected] (View Invoice). Your transaction was successful.

I have reported the same issue...
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