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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 79

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K
Kapilzain
from Varanasi, Uttar Pradesh
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Not giving refund

Address:New Delhi, Delhi, 110075
Website:freecharge.in

Dear Sir,
Recently freecharge.in launched a prepaid virtual credit card with mastercard and yes bank. Using this card I made a payment of Rs. 561/- on amazon.in for shopping some product on 24 Jan 2016 but later on returned the product to amazon and amazon initiated the refund to my freecharge virtual credit card on 28 Jan 2016, but it is not showing in the card and their customer care is not responding in this matter. Please look...
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Address:380061
Website:www.consumercomplaints.in/new_complaint

I made payment through freecharge and made payment for Rs.900 which is deducted from my account but that amount is no credited to my number.
operator also suggest me to approach the freecharge customer care & I do same but there is no response from customer care .
transaction Id:...
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U
umesh kumar kashyap
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Payment not updated to operator

Address:Sonipat, Haryana, 131001

I have made online payment of 400/-via freecharge mob app at 5feb 8:15 pm from [protected]@gmail.com
mob [protected]
payment deduct but not updated yet.

freecharge order id
FCMA[protected]...
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A
Aarav Ctx
from Surat, Gujarat
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Recharge not done and payment done

Address:Surat, Gujarat, 395023

I will use freecharge app for recharge my mobile blance.
but suddenly last time paymnet succcess from my credit card but recharge not done....
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C
Chirag pala
from Mumbai, Maharashtra
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Not received cash back

Address:Porbandar, Gujarat, 360575

I was recharge yesterday by using promo code fc50. but i was still not received my cash back 50rs. so i want to my cashback...
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S
sachanbit28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued even after 10 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

Hi Sir,
I have canceled one of mine order on amazon for which they have initiated the refund process on 22nd January 2016 but that amount i have yet not get in my wallet.I have made transaction using Freecharge go card of Yes bank.
The reference number for this refund transaction is 75260826023007765540540(provide by amazon).

Please do the needful ASAP....
+2 photos
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G
Gadgesunil
from Chennai, Tamil Nadu
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Recharge problem

Address:Mumbai City, Maharashtra, 4000043

Freerecharg onlianne site

recharg mob no -[protected]

tata docoma plan show 136 (500mb 2G Data) validity 60 Day

but plan not activated...
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SHARIF AHAMMED
from Murshidabad, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refund

Address:Mumbai City, Maharashtra, 400093
Website:freecharge.in

Sir, On 21st January i ordered on amazon via freecharge wallet go card.and the automatically the order was cancelled.but rs.7999 amount was debited from my freecharge account.from 1st day i emailed but the amount don't given to me.they assured me that money will be given within 7days.my order id is 533823HDFC[protected]..plz give my refund...
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K
Kunaldada Jadhav
from Pune, Maharashtra
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Recharge unsuccessful and they are like i have to use their money at any cost

Address:Pune, Maharashtra, 411033
Website:WWW.FREECHARGE.IN

Order ID FCDA[protected] this order was unsuccessful. Also you have refunded this money as freecharge balance in my account. Please Revert my money to my bank account because I have forgotton my email id and password so plz revert it to my same bank account ....
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A
Ajay Prakash Rai
from Pune, Maharashtra
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Mobile recharge

Address:Lucknow, Uttar Pradesh, 226012

Dear sir,
I have recharge my mobile by Rs. 155 and this amount had been detected from my account but msg so on freerecharge transaction faild.
ajay prakash Rai
[protected]
[protected]@gmail.com...
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S
Shekar Siripuram
from Mumbai, Maharashtra
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Refund not received

Address:Thane, Maharashtra, 421302
Website:freecharge.in

I have ordered a product from snapdeal and paid amount using freecharge go master virtual card. but i cancelled order. later snapdeal given refund but the amount not showing me in my freecharge account i have contacted freecharge through but they are not responding yet i want my money bakc
my freecharge account
[protected]@gmail.com kindly check and refund me...
+1 photos
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Address:Pune, Maharashtra, 411028
Website:www.freecharge.com

Dear Sir/madam,
i have recharge of Dth for 5 day ago the amount of Rs.2000/- but my transaction failed and amount has been debited from my account please refund my amount...
Name - Rahul R. Pawar
Bank of Baroda, Hadapsar, Pune
A/c No.[protected]...
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J
jainchetan29
from Bengaluru, Karnataka
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Refund not credited

Address:Bangalore, Karnataka, 560053
Website:freecharge.in

Hi, i have applied promo code while recharging, promo code is FC600 it was also acknowledge by your IOS app but still the refund is not credited. its been more than 24hrs now, also sent the complaint but still no reply from the company. as per the promo code i should be getting 25% of the recharge amount but nothing as come still. please check the pics in the attachment. Transaction No. FCDI[protected]...
+2 photos
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S
Santosh Kumar Dhanewar HR XLRI
from Bengaluru, Karnataka
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Refund status - order id: fcmw160116301224644

Address:Bangalore, Karnataka, 560066
Website:www.freecharge.in

Dear Team,

I have just transferred funds to my freecharge wallet on 16th Jan and i have not received the same. I have been trying to reach freecharge team over email and phone i am not getting any response regarding the same. It went to my airtel bill payment not to my account.

Please help me to transfer the same amount to my wallet in next 1 hour if its later kindly transfer to my bank.


On...
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A
Ashok2912
from Mumbai, Maharashtra
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Refund my amount

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

Hi sir/madam,
Yesterday (27/1/16) I have added Rs.200 in a freecharge app wallet. I got a msg from my bank that Rs 200 was deducted. But still the amount is not added in my freecharge app wallet. So pls take an action and refund my amount as soon as possible.
Transaction id: TO ECOM:[protected]PAYU-WWW.PAYU.IN NEWDELHI DL IN:200...
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Address:411048
Website:freecharge.in

I registered for FreeCharge Go MasterCard, and did my first transaction @ amazon to buy books with Order #[protected], Placed on Saturday, January 23, 2016. It failed. and order got cancelled. But the money 421 Rs got debited from my freecharge account.

Please check below from my transaction history,
AMAZON SELLER SERVICES BANGALORE IND 242466HDFC[protected], Sat Jan 23 2016, 12:18:08 AM
br...
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R
R yogesh j
from Mumbai, Maharashtra
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Payment related

Address:Surat, Gujarat, 395004
Website:Rudakiya Yogesh

Dear Sir/madam,
yesterday i have recharge of Dth for 4 day ago the amount of Rs.500/- but my transaction failed and amount has been debited from my account please refund my amount....
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S
shrid51
from Bengaluru, Karnataka
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Failed transaction refund

Address:560050
Website:freecharge.in

Dear Sir,

I made BESCOM Bill Payment as on 16 Jan 2016, This transaction Failed.
Order id : FCEW[protected] Rs. 487.

Today Its 12 Day Still Amount Not refunded to Me.

Regards
Shridhar Begur
[protected]...
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V
vinodmodi
from Jamnagar, Gujarat
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Not received freecharge wallet through promo code

Address:382443
Website:www.freecharge.com

Recharge Receipt from FreeCharge - Order Id: FCMW[protected] dt27/1/16, Airtel Postpaid bill Amt 205, Promocode: used but Till date I have not received any Cashback. So we are requesting you to give my Rs Cashback as soon as possible....
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V
vinodmodi
from Jamnagar, Gujarat
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Not received cashback through promo code

Address:382443
Website:www.freecharge.com

Date :23/01/2016
Order id:FCVM[protected]
Recharge done :[protected] of Rs 50
R/Sir,
As I was a new user I saw the offer that on the recharge of Rs 50 I will get the Cashback of Rs 50 by applying the promo code :HIFC. Till date I have not received any Cashback. So we are requesting you to give my 50 Rs Cashback as soon as possible....
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