Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

My regt Email id: [protected]@gmail.com, On jan13 2016, I paid Rs 100 through NETBANKING. But after successful transaction the screen appears process is failed then the required amount was deducted from my account.I tried getting in touch with my bank and the payment is successful from their end. i also e-mailed freecharge 3 to 4 times and also called their customer care contacts for several times but haven't got any response from them.The money was never used and the money was swallowed by Freecharge itself buy fooling customers. They never refunded the 1050 rupees to my wallet or bank account I want my full amount refunded asap.

Hi

I have done recharge from freecharge for amount 197. Still the recharge is not processed and I have put almost 10 mails to them even though no reply.
There customer care helpline number is worst, any moment of the day I call it comes as "busy".
Please find the order id in attachment

Hi,

I did transaction on Fri Jan 22 2016, 8:50:52 PM, an amount of 1825.95 was deducted from my wallet against the transaction 298956700040355577631017791918. Merchant cancelled the transaction. It's been 5 days but no response from freecharge team, i have been writing mails from friday but no reply till now.

Please do the needful ASAP.

I had recharged my reliance data card of Rs 730 but amount was deducted from my account..While recharge not done. My transaction I'd is FCCA[protected] ON Friday 22nd January. I want my money back

I have done two recharges of 50 INR and got 50 INR cashback on both immediately. But its been two days and recharge is still pending. I wrote a mail but it is unanswered. Very poor service.

Hi,

I had done an online electricity bill payment via freecharge.com. The amount was deducted from my bank account as soon as i made the transaction. I also received a mail saying the transaction was successful, but it seems the bill is not paid yet. I have tried to contact the customer care but haven't got hold of them.

Following is the transaction or Order ID: FCEA[protected]. The transaction was done on 16th Jan 2016.

I need the amount to be refunded to my account.

I was trying to withdrew my cash my Bank account .my account cash has reduced but my bank account balance is still the same what is happening.

Hi,
I had DTH (Dish tv - [protected]) Recharge of rs 350 trans id is FCDA[protected], Balance has been dedacted from my accaunt but recharge not done. i have send 2 mail for this ishu but i didnt get any responce from u...my DTH due date is too close so please refund my money or recharge on my DTH

Maine apna dth dishtv ki recharge freecharge app ke jarye ki hai lekin nahi hua hai.or mere account se 345 rs bhi kaat liya gaya hai hai. jiski transaction number FCDW[protected] . TUE JAN 2016, 23:52:54 me kiya hai. or na hi cashback mony bhi diya gaya hai.

My regt Email id: [protected]@gmail.com, Actually on dated[protected], i paid Rs 100 through credit card of freecharge go service. But after successful transaction the screen appears process is failed then the required amount will be deducted from my account. But Rs 100 is refunded by oxigen on 12-jan due to unsuccessful tranasaction but till now the amount is not credited into my wallet.

for your reference from this side
OXIGENWALLET COM GURGAON IND
531476700121885577631012279810,
Thu Jan 0 wa7 2016, 5:45:37 AM.

hence from that side successful transaction. so that please add Rs100 to my account as soon as possible otherwise please add into my wall

Sir,

i have already recharged my idea prepaid recharge with an amount of Rs 55 ( 23/01/2016)
but my idea account has not been recharged till now. the transaction in my freecharge account has been shown paymet failed and an amount of Rs 55 has been deducted from my HDFC BANK account respectively. i also mailed freecharge 3 to 4 times and also called their customer care contacts for several times but haven't got any response from there side. The details of the transaction has are as under:

transaction id:FCVW[protected] ( FREECHARGE)
CUSTOMER ID: [protected]( IDEA )

please do needful . Hope for some solution.

I have already recharged my vodafone mobile bill with an amount of Rs 280 last month ( 21/12/2015)
but my vodafone account has not been recharged till now. the transaction in my freecharge account has been shown successfully and an amount of Rs 280 has been deducted from my Axis account respectively. i also mailed freecharge 3 to 4 times and also called their customer care contacts for several times but haven't got any response from there side. The details of the transaction has are as under:

transaction id: FCMW[protected] ( FREECHARGE)

I have made a payment for Rs 191 were my amount was been deducted from my account but no recharge was done to my Aircel account, it was inform that I would be refunded back with my money within 6 hours but still date I have not received any amount or has been more the 6 day I haven't received any response and whenever I try calling them they are not picking up my call, kindly requesting you guys to refund my amount back as this completely not expectable from you guys with such an service
Payment date 18/1/2016
Transaction no FCMM[protected]

I made a payment via freecharge money for an internet pack Order ID : FCVW[protected] dated 23/1/16 but i still have not got anything.
highly disappointed with the unprofessional level.
nobody receives a call at freecharge centers, no reply to mails by their customer support.

I have done a Transaction of 1028.5 rupees at Shoppers Stop on 23 Jan and I haven't received the Cashback(50%) for this transaction yet.

Transaction Details are as below :

SHOPPERS STOP
[protected], Sat Jan 23 2016, 8:13:12 PM
Amount -1028.5

I have sent the emails and reminders to [protected]@freecharge.com multiple time but haven't got any reply yet.

Please credit the cashback amount to my wallet asap. My Email ID is [protected]@gmail.com.

I have made a payment 500 to my airtel postpaid num [protected] on 23 Jan and amount of 500 debited from my bank of India account immediately but my phone payment was faild traction num is FMCA[protected] KINDLY MAKE A PAYMENT OR REFUND MY AMOUT THANK YOU

I used Freecharge for debiting money from my bank account for a purchase on snapdeal.com using Freecharge go Yes Bank MasterCard.
The total amount of 1050 rupees was debited from my bank account towards Freecharge and after proceeding with all the security matters the money was successfully credited to freecharge.com from my bank and after creating the money I got a mail from Freecharge saying that the money was successfully added and credited to my Freecharge wallet of email ID a k h i l a r s h i n @ gmail.com.
After the mail from Freecharge I went to snap deal.com for paying the money and at first the payment was failed I retried the payment using Freecharge go and I got a message from Freecharge saying that payment failed due to insufficient balance so I suddenly checked my Freecharge account balance and it remained the same. No money was credited to my recharge wallet when I checked recent transaction history so I mailed this problem too c a r e at Freecharge.com
They said me that the credited money was debited against order which was never done. The money was never used and the money was swallowed by Freecharge itself buy fooling customers.
They never refunded the 1050 rupees to my wallet or bank account I want my full amount refunded soon with in 2 business days

Sir,

i have already recharged my videocon d2h with an amount of Rs 460 yesterday( 22/01/2016)
but my d2h account has not been recharged till now. the transaction in my freecharge account has been shown successfully and an amount of Rs 460 has been deducted from my sbi account respectively. i also mailed freecharge 3 to 4 times and also called their customer care contacts for several times but haven't got any response from there side. The details of the transaction has are as under:

transaction id: FCDC[protected] ( FREECHARGE)
CUSTOMER ID:[protected] VIDEOCON D2H)

please do needful . Hope for some solution.

with regards,
Rajsekhar Bhattacharjee
[protected] / [protected]

I have paid my airtel bill through this site order id -FCLW[protected]
amount has been deducted from my bank account but my bill is still pending.
i called to company but phone was no is not working[protected]

i wanna get my money back or bill paid before last date to avoid late fee.

thanks and regards

Hi Team,

I made d2h recharge from free charge site on 21st Jan 2016 for 6 month however recharge is still pending as on 23rd Jan 2016. I sent an email to free charge customer care on 22nd Jan 2016. They just apologize for inconvenience and assured to resolve the issue soon. But till now I didn't get any sollution.
Request you to look into the issue and help me to resolve the issue.

Regards
Parveen