Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Email id-chandrima.[protected]@gmail.com
order id-FCVA[protected]-Rs 200
recharge number-[protected]
time of recharge-date-15.2.2016 at 4.59PM.
PLEASE SEND MY MONEY TO MY WALLET.

Feb 16, 2016

Complaint marked as Resolved

the complaint is in the process of resolving. a phonecall was received to credit the amount to the account. The matter may hereby be considered as processed and ready to be resolved.

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110017

I have recharge my airtel number [protected] today at 5:40 pm approx.I got the message of successful recharge but i have not recieved the balance.
Plz solve my problem as soon as possible.
Thank you

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Address: Pune, Maharashtra, 411041

Website: Freecharge.in

I have made a bill payment of Rs. 500 through Freecharge.in which was showing on Freecharge as a successful payment. However when I saw the MSEDCL site after 5 days the payment was still due on me and MSEDCL is not received the payment from Freecharge.

The transaction reference no is. FCEA[protected].

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Address: New Delhi, Delhi, 110034

Website: keshav.du.ac.in

Respected sir/ madem

today i recharge my mobile no [protected] but not revived my cash on my mobile
so kindly relise my money

my no [protected]

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Address: 560049

Website: freecharge.in

Hi Team,

I tried to use Freecharge new feature last night with there option of visa card, as per there notification in website and there email, I had to receive money instantly to my freecharge account on the accordance of failed transaction, now it is not done and there customer service is sending email it will take 5 to 7 working days. They are misleading customers and giving false promises.

Due to the false promises by there email and miss leading customers, I am filing this case and I would request freecahrge to release my money immediately and pay a fine of 5, 00, 000 due to the miss leading communication and email and information sent over email.

Payment tried in - Jabong website
Failed payment Order ID - 128931PU0000065577631018949358

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Address: Pune, Maharashtra, 412308

Website: Freecharge

I added money on my free charge account rs 200 later rs 40 its showing my balance rs 40 my 200 is missing . I need my money back. I am calling freecharge cs services from yesterday no one is receiving the call very bad services

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Hi

We did payment of Airtel Internet postpaid connection on Feb 10, 2016 through Freecharge.

We did payment Of Rs 4400 under Airtel Data card.

Order Id:FCCW[protected]
Airtel number:[protected]

the payment was done by SBI credit card.

Airtel has not received any payment as in Freecharge account, it is showing pending.

Kindly refund the amount o[censored]nsuccessful transaction.

Thanks
Mayur

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Address: 421312

Website: Freecharge.in

Hi,

I have made payment for MSEB Bill of Rs 4130 Through freecharge but its not reflecting on MSEB Website and not even MSEB department confirmed about it.

It shows succesfull transaction on Freecharge.in and also got receipt for the same.

I request you to look into matter as early as possible and resolve the matter.
Order ID: FCEW[protected]
Order Date: :[protected]
Amount: 4130

Please resolve as early as possible.

Regards,
Mandar Kothavade,
+91 [protected]

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Address: Faridabad, Haryana, 121002

Website: www.freecharge.com

I atul kumar i have recharge through free charge free charge deduct balance my bank but my recharge not complete i am recharge 08/02/2016
my order id is fcdm[protected]

i am not received any payment and recharge

free charge is fraud i am male to free charge 9 to 10 time i have no response received

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Address: Bangalore, Karnataka, 560083

Website: freecharge.com

Dear Team

This is to inform you that as i make a payment of Rs 2100/- towards my airtel postpaid bill and i received confirmation sms and mail on the successful transaction. But still payment has not been credited in post paid account.

Secondly, i made the payment for Electric bill as well and also facing the same issue still payment is not posted.but i received confirmation from my bank as well as Free charge.

For your reference attached the screenshot of mail received from my Bank and Free charge.

Requesting you to look into this issue on priority and confirm the same.

+2 photos

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Address: Vadodara, Gujarat, 390024

Website: www.freecharge.in

Hi,

I had recharged my mobile number (Airtel) from Freecharge worth Rs. 198 on 10th Feb 2016.
But recharge was failed and i contacted to Freecharge team to tell me about failed transaction amount and about refund.
But after 5 conversations by mail till today evening i have no reply from Freecharge. My money stuck at freecharge and also can not get recharge.
Now i had done recharge from another site and no need to recharge.
But i want my 198 rs anyhow from Freecharge.

If they want time to resolve it, at least they should have to inform me that the issue will take time. But reason of my anger is 0 reply from Freecharge.
Below is the details of transactions.

Order id : FCVW[protected]
Date: 10th Feb 2016

Regards
Parimal Parmar

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Address: 431605

Website: www.freecharge.in

Freecharge.in debited total amount of Rs.2540/- for my MSEB bill payments but did not transfer it to my service provider till now, i have receipts of successful transactions from freecharge.in but it has not been transferred to the MSEB company and so my connection is deactvated. this happened on 4th feb 2016 and even after several written mails to company...they are not replying nor refunding or updating me on my bill payment

Order ID: FCEA[protected]
Transaction Amount: Rs. 2540.0
Bill Payment Number:[protected]

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Address: Mumbai City, Maharashtra, 400051

Website: www.freecharge.in

I have paid to shooperstop using my freecharge accoount for which i am entitled for 50% cash back. So when i am supposed to receive them? Total payment value was around 1575.

Freecharge account details:
Email: chirag.[protected]@gmail.com
mobile: [protected]

+1 photos

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C

chirag rakholiya

from Bengaluru, Karnataka

Feb 11, 2016

screenshot added by mistake, please excuse.

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Address: Raipur, Chhattisgarh, 493331

Website: www.consumercomplaints.in

I have made a Recharge on 10-02-16 via Freecharge.in however this is not done yet. Amount has been debited from my bank for the transactions. ref. no.- FCVW[protected]
Despite of login compliance with Freecharge no action has been taken..not even a single call is received yet.

They have also not put any contact no. cleverly, please help as I am not getting any support from them.
So many time I called on their customer care no. but no one pick the call.

Suggest what to do

+1 photos

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B

baskaranish

Feb 11, 2016

a Recharge on09/01/2016 via Freecharge.in however this is not done yet. Amount has been debited from my bank for the transactions. ref. no.FCV[protected]
Despite of login compliance with Freecharge no action has been taken..not even a single call is received yet.

They have also not put any contact no. cleverly, please help as I am not getting any support from them.
So many time I called on their customer care no. but no one pick the call.

Suggest what to do

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Address: Pune, Maharashtra, 411048

I have paid elctricity bill(MSEB, Maharshtra board) using freecharge.
Money got deducted from my bank account but freecharge didn't make payment to merchant for the same.

Both Bill paid on:31Jan16, still not reflected on MSEB website.
MSEB Customer ids:[protected],[protected] to which bill payment done.

Sent email to freecharge.in twice for the same. Also contacted customer case but no one responded and They didn't reply to any of the emails.

As this is utility payment So my electricity may got disconnect.
Kindly resolve on priority.

Please find below order details:

1. FCEW[protected], payment R's 530/-

2. FCEW[protected], payment R's 530/-
Complaint ticket No.:#3042845
Freecharge mail id :[protected]@gmail.com/[protected]

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Feb 11, 2016

Updated by bsshashi12 how much time it will take to resolve..?

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Address: 500029

Website: FREECHARGE

I have made recharge yesterday. But for first time i have a payment failure. However the amount has been deducted from my bank. But for second time i recharged same amount, the payment was successful but recharge has not been received yet. My both the order id's are as follows
fcva[protected]
fcva[protected]
and the respective complaint id 3057705 & 3058405 booked but no response since 1day.

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Address: 522213

Website: www.freecharge.in

BSNL bill paid through freecharge, amount deducted from my bank account, bill payment not succeeded, In BSNL portal this paid amount (through freecharge) is showing unpaid. finally i have to pay bill twice because of freecharge

Transaction date : 19 jan
Order id : FCLW[protected]
status pending - amount Rs.801/-

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K

k misra

from Kolkata, West Bengal

Feb 10, 2016

i recharged twice on 08.02.2016 with offer that on recharge of rs 75 i will get rs 50 cashback (coupon code- FC75) cashback of total rs 100 not yet received in my freecharge wallet but i was supposed to get it within 24 hrs.

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Address: Mumbai City, Maharashtra, 400053

Website: freecharge.com

I have suffered failed transactions on several occasions. On the first occasion, FreeCharge took a week to resolve my issue. On the second occasion, I had to write a mail to get the transaction completed. If left to them, there is no guarantee of any failed transactions being completed. No compensation for monetary loss suffered by me on the process. Very poor service

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Address: Hyderabad, Andhra Pradesh, 500013

Website: www.freecharge.in

I tried using freecharge to make a bill payment for a Idea Post Paid mobile. . Money got deducted from my bank account but freecharge didn't make payment to Idea for the same.

Sent email to freecharge.in twice for the same. Also contacted customer case but no one responded and They didn't reply to any of the emails.

Because of payment due my mobile connection getting discounted...

Please find below order details:

1. FCMA[protected], payment R's 410/-

2. FCMA[protected], payment R's 354/-

Oct 8, 2018

Complaint marked as Resolved

Finally free charge team has responded and Issue resolved also due payment updated in Idea portal so closing complaint. Thanks consumer complaints

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Address: Ludhiana, Punjab, 141001

Website: Www.freecharge.in

I tried using freecharge.in to make a bill payment for a mobile. It was urgently required to make the payment Thats why I used online mode. Money got deducted from my bank account but freecharge.in didn't make payment to Aircel for the same.
Sent email to freecharge.in twice for the same. They didn't reply to any of the emails.

Mobile no. for which bill was paid. [protected]

Payment made logging in with Google+ ID : [protected]@Gmail.com

Transaction date : 05 Feb 2016.

Card used : Visa

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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 77

Amount debited but recharge not successful

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Mobile balance not recieved

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Msedcl payment made through freecharge.In but not received

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Mobile amount not received 9311119116 rs 300 dated 15/02/2016

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Fake promises and email intimations

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Missing money

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Payment not made to airtel

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Mseb payment is made through freecharge but mseb did not received

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Freecharge is fraud

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Airtel postpaid payment still not posted.

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Recharge failed and amount deducted from bank account

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FCEA160204313045106 issue not paid my electricity bill yet

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Didn't receive cashback

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Recharge not done after successful transaction

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Electricity bill payment. Amount deducted but not yet paid to merchant. Complaint ticket no.:#3042845

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Payment done but recharge not received

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Bsnl post paid bill - amount deducted from bank, not paid to bsnl

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Repeated transaction failure and very slow refund procedure

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Freecharge didn't make payment to idea.

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Bill not paid in 5 days

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