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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 77

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C
cp_2015
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but recharge not successful

Email id-chandrima.[protected]@gmail.com
order id-FCVA[protected]-Rs 200
recharge number-[protected]
time of recharge-date-15.2.2016 at 4.59PM.
PLEASE SEND MY MONEY TO MY WALLET....
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B
Bachan2137
from Delhi, Delhi
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Mobile balance not recieved

Address:New Delhi, Delhi, 110017

I have recharge my airtel number [protected] today at 5:40 pm approx.I got the message of successful recharge but i have not recieved the balance.
Plz solve my problem as soon as possible.
Thank you...
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P
prashantphutane
from Noida, Uttar Pradesh
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Msedcl payment made through freecharge.In but not received

Address:Pune, Maharashtra, 411041
Website:Freecharge.in

I have made a bill payment of Rs. 500 through Freecharge.in which was showing on Freecharge as a successful payment. However when I saw the MSEDCL site after 5 days the payment was still due on me and MSEDCL is not received the payment from Freecharge.

The transaction reference no is. FCEA[protected]....
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Address:New Delhi, Delhi, 110034
Website:keshav.du.ac.in

Respected sir/ madem

today i recharge my mobile no [protected] but not revived my cash on my mobile
so kindly relise my money

my no [protected]...
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Address:560049
Website:freecharge.in

Hi Team,

I tried to use Freecharge new feature last night with there option of visa card, as per there notification in website and there email, I had to receive money instantly to my freecharge account on the accordance of failed transaction, now it is not done and there customer service is sending email it will take 5 to 7 working days. They are misleading customers and giving false promises.

Due to the false...
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O
Omkarr Patz
from Anta, Rajasthan
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Missing money

Address:Pune, Maharashtra, 412308
Website:Freecharge

I added money on my free charge account rs 200 later rs 40 its showing my balance rs 40 my 200 is missing . I need my money back. I am calling freecharge cs services from yesterday no one is receiving the call very bad services...
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B
bmayur2015
from Gurgaon, Haryana
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Payment not made to airtel

Hi

We did payment of Airtel Internet postpaid connection on Feb 10, 2016 through Freecharge.

We did payment Of Rs 4400 under Airtel Data card.


Order Id:FCCW[protected]
Airtel number:[protected]

the payment was done by SBI credit card.

Airtel has not received any payment as in Freecharge account, it is showing pending.
br...
+2 photos
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M
mandar kothavade
from Mumbai, Maharashtra
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Mseb payment is made through freecharge but mseb did not received

Address:421312
Website:Freecharge.in

Hi,

I have made payment for MSEB Bill of Rs 4130 Through freecharge but its not reflecting on MSEB Website and not even MSEB department confirmed about it.

It shows succesfull transaction on Freecharge.in and also got receipt for the same.

I request you to look into matter as early as possible and resolve the matter.
Order ID: FCEW[protected]
Order Date: :[protected]
Amount:...
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A
atul47835
from Gurgaon, Haryana
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Freecharge is fraud

Address:Faridabad, Haryana, 121002
Website:www.freecharge.com

I atul kumar i have recharge through free charge free charge deduct balance my bank but my recharge not complete i am recharge 08/02/2016
my order id is fcdm[protected]

i am not received any payment and recharge

free charge is fraud i am male to free charge 9 to 10 time i have no response received...
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R
Rahul7583
from Bengaluru, Karnataka
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Airtel postpaid payment still not posted.

Address:Bangalore, Karnataka, 560083
Website:freecharge.com

Dear Team

This is to inform you that as i make a payment of Rs 2100/- towards my airtel postpaid bill and i received confirmation sms and mail on the successful transaction. But still payment has not been credited in post paid account.

Secondly, i made the payment for Electric bill as well and also facing the same issue still payment is not posted.but i received confirmation from my bank as well as Free charge.br...
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P
Parimal Parmar
from Mumbai, Maharashtra
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Recharge failed and amount deducted from bank account

Address:Vadodara, Gujarat, 390024
Website:www.freecharge.in

Hi,

I had recharged my mobile number (Airtel) from Freecharge worth Rs. 198 on 10th Feb 2016.
But recharge was failed and i contacted to Freecharge team to tell me about failed transaction amount and about refund.
But after 5 conversations by mail till today evening i have no reply from Freecharge. My money stuck at freecharge and also can not get recharge.
Now i had done recharge from another site and...
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R
Rajesh bhusiwad
from Nepanagar, Madhya Pradesh
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FCEA160204313045106 issue not paid my electricity bill yet

Address:431605
Website:www.freecharge.in

Freecharge.in debited total amount of Rs.2540/- for my MSEB bill payments but did not transfer it to my service provider till now, i have receipts of successful transactions from freecharge.in but it has not been transferred to the MSEB company and so my connection is deactvated. this happened on 4th feb 2016 and even after several written mails to company...they are not replying nor refunding or updating me on my bill payment
br...
+1 photos
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C
chirag rakholiya
from Bengaluru, Karnataka
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Didn't receive cashback

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have paid to shooperstop using my freecharge accoount for which i am entitled for 50% cash back. So when i am supposed to receive them? Total payment value was around 1575.

Freecharge account details:
Email: chirag.[protected]@gmail.com
mobile: [protected]...
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S
SDZ
from Mumbai, Maharashtra
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Recharge not done after successful transaction

Address:Raipur, Chhattisgarh, 493331
Website:www.consumercomplaints.in

I have made a Recharge on 10-02-16 via Freecharge.in however this is not done yet. Amount has been debited from my bank for the transactions. ref. no.- FCVW[protected]
Despite of login compliance with Freecharge no action has been taken..not even a single call is received yet.

They have also not put any contact no. cleverly, please help as I am not getting any support from them.
So many time I called on their...
+1 photos
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Address:Pune, Maharashtra, 411048

I have paid elctricity bill(MSEB, Maharshtra board) using freecharge.
Money got deducted from my bank account but freecharge didn't make payment to merchant for the same.

Both Bill paid on:31Jan16, still not reflected on MSEB website.
MSEB Customer ids:[protected],[protected] to which bill payment done.


Sent email to freecharge.in twice for the same. Also contacted customer case but no...
+1 photos
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G
Ganaraj
from Delhi, Delhi
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Payment done but recharge not received

Address:500029
Website:FREECHARGE

I have made recharge yesterday. But for first time i have a payment failure. However the amount has been deducted from my bank. But for second time i recharged same amount, the payment was successful but recharge has not been received yet. My both the order id's are as follows
fcva[protected]
fcva[protected]
and the respective complaint id 3057705 & 3058405 booked but no response since 1day....
+1 photos
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S
sureshLSN
from Chirala, Andhra Pradesh
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Bsnl post paid bill - amount deducted from bank, not paid to bsnl

Address:522213
Website:www.freecharge.in

BSNL bill paid through freecharge, amount deducted from my bank account, bill payment not succeeded, In BSNL portal this paid amount (through freecharge) is showing unpaid. finally i have to pay bill twice because of freecharge

Transaction date : 19 jan
Order id : FCLW[protected]
status pending - amount Rs.801/-...
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I
Ignatiuslorowitzsky
from Mumbai, Maharashtra
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Repeated transaction failure and very slow refund procedure

Address:Mumbai City, Maharashtra, 400053
Website:freecharge.com

I have suffered failed transactions on several occasions. On the first occasion, FreeCharge took a week to resolve my issue. On the second occasion, I had to write a mail to get the transaction completed. If left to them, there is no guarantee of any failed transactions being completed. No compensation for monetary loss suffered by me on the process. Very poor service...
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N
nizamuddin733
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge didn't make payment to idea.

Address:Hyderabad, Andhra Pradesh, 500013
Website:www.freecharge.in

I tried using freecharge to make a bill payment for a Idea Post Paid mobile. . Money got deducted from my bank account but freecharge didn't make payment to Idea for the same.

Sent email to freecharge.in twice for the same. Also contacted customer case but no one responded and They didn't reply to any of the emails.

Because of payment due my mobile connection getting discounted...

Please find below...
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R
Rohch23
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Bill not paid in 5 days

Address:Ludhiana, Punjab, 141001
Website:Www.freecharge.in

I tried using freecharge.in to make a bill payment for a mobile. It was urgently required to make the payment Thats why I used online mode. Money got deducted from my bank account but freecharge.in didn't make payment to Aircel for the same.
Sent email to freecharge.in twice for the same. They didn't reply to any of the emails.

Mobile no. for which bill was paid. [protected]

Payment made logging in with...
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