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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 78

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Address:Gurgaon, Haryana, 122001

Freecharge is just so irresponsible, they don't even bother to reply to your ticket raised for concern.I paid an amount of 400 and 100 using my freecharge account mail id is [protected]@gmail.com and my "Ticket # 3042618" "Ticket # detail 3042577" order id is FCMW[protected] ; FCMA[protected] i contact them on [protected]@freecharge.com but they not giving any replay. amount nither credit in my bill nither in my credit card so guy this...
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J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have you any problem?

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have six problem

1)Payment deducted from account but mobile/ dth not recharge?

2)Freecharge.in Coupon applied but mobile not recharge?

3)Complaint registered on freecharge.in webpage but not action?

4)Freechage recharged success some amount ... but account showing another amount?

5)If freechage recharge failed, You will not get your money back in time?
br...
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M
murali mohan reddy
from Hyderabad, Telangana
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Money debited from bank

Address:500011
Website:www.freecharge.in

Wrong operator( instead of airtel chosen t24 ), even thorough recharge successful how its possible . really its miracle . below are the details

Order ID: - FCVW[protected]
Transaction Amount: Rs.1000.0
Operator Transaction ID: [protected]...
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L
lvvivek44
from chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst website and supports

Address:600056
Website:www.freecharge.in

On 7th FEB 2016, My Friend also done bill payment but its also successful but failed to reflect in account.
Note: Past two days sending mail to [protected]@freecharge.in only getting ticket numbers but there is no replay from them (ticket no are Ticket # 3048322, # 3056561). Personally I felt like got cheated by Free charge.

Order ID : FCMA[protected].
Order ID : FCMA[protected].

Regards
Vivek.s...
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lvvivek44
from chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid bill payment done but its not paid

Address:600056
Website:wwww.freecharge.in

Dear Free charge,

On 7th FEB 2016, I was done my mobile bill payment of rs 100 of 2 num's ([protected] and [protected]) totally 200 rupees but its is successful and I got invoice copy but almost two days are gone its failed to reflect in my payment.

Note: Past two days sending mail to [protected]@freecharge.in only getting ticket numbers but there is no replay from them (ticket no are Ticket # 3048430, # 3052582). Personally...
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Y
Yukthi S
from Bengaluru, Karnataka
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Payment done but not reached to the idea postpaid

Address:Mumbai City, Maharashtra, 400093
Website:www.freecharge.in

I have made a Recharge via Freecharge.in however this is not done yet. Amount has been debited from my back for two subsequent transactions. ref. no
FCMW[protected], FCMW[protected].

I have already register complaint on [protected]@freecharge.com for trice, but still no response from them, please help me out my contact number is : [protected]
email : [protected]@gmail.com

Regards

Radhakrishna...
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S
Shambhu Choudhary
from Chennai, Tamil Nadu
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Amount debited and recharge not done

Address:New Delhi, Delhi, 110045
Website:www.freecharge.in

I have made a Recharge via Freecharge.in however this is not done yet. Amount has been debited from my back for two subsequent transactions. ref. no.- FCMW[protected] & FCMW[protected] dated 6th Fec'16.

Despite of login compliance with Freecharge no action has been taken..not even a single call is received yet.

They have also not put any contact no. cleverly, please help as I am not getting any support...
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A
ankitha.a
from Pune, Maharashtra
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The payment done has not reached docomo operator

Address:Bangalore, Karnataka, 560095
Website:freecharge.in

This is regarding

Bill Payment Receipt from FreeCharge - OrderId:FCMA[protected]

For this particular order however the amount was deducted from my bank account and I also received a message telling that my bill was paid. But 2 working days on the amount is not credited to the Docomo account. As it is my postpaid number I chose freecharge to do my bill payments. I wanted to know where exactly is the money...
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S
Sumit0360
from Delhi, Delhi
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Payment refund

Address:New Delhi, Delhi, 110059

Freecharge — From last three times amount from my account debited but that amount is not credited to my number

I made payment through freecharge and made payment for Rs.3000 which is deducted from my account but that amount is no credited to my number.
operator also suggest me to approach the freecharge customer care & I do same but there is no response from customer care .
Please refund my payment in my account...
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S
sattendra shukla
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Payment not reached to idea operator

Address:Navsari, Gujarat, 396445
Website:www.freecharge.in

I had paid my bill on 6 feb 2016 of rs 831 and my order id is FCMA[protected]. as per free charge info payment has been done successfully but as per idea operator they have not received the payment yet. i m trying to reach free charge customer care operator since last two days but they are not giving me a answer related to my question . i got a worst service from free charge.will u make my solution as early as possible. my postpaid number...
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Address:Bongaigaon, Assam
Website:freecharge.com

Your a/c 00028255 is debited Rs 200 on[protected] A/c balance is Rs 350232.07 Info: INB/[protected]/PAYU.IN/freecharge.Your a/c 00028255 is debited Rs 500 on[protected] A/c balance is Rs 350432.07 Info: INB/[protected]/PAYU.IN/freecharge. Both the amount not yet credited till today to my wallet...
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Address:Bongaigaon, Assam

I debited Rs.500/- & Rs. 200/- by netbanking on 2/2/16 but the same is not yet credited to my wallet though it is debited from my bank account. Pl solve my problem...
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G
Gitesh Bandekar
from Mumbai, Maharashtra
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Amount didn't reflect in my postpaid account

Address:Mumbai City, Maharashtra, 400054
Website:freecharge

I paid my postpaid IDEA Bill Rs.150/- on 6th Feb 2016 through Freecharge. But still this amount did not reflect in my idea postpaid account as per IDEA customer care.Reference number of transaction is given below with time and date.So please fix this issue as early as possible.

Reference number of transaction FCMW[protected], Sat Feb 06 2016, 10:59:33 AM...
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G
Ganesh W
from Mumbai, Maharashtra
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Power bill paid rs. 770 not reached to msedcl since 10 days

Address:Pune, Maharashtra, 411019
Website:www.freecharge.in

Hi Team,

Bill paid for: MSEDC (Power Bill)
Ref. No.: FCEW[protected]
Date and Time: Sat Jan, 30, 2016, 6:08:13 PM
Amount: 770

Power Bill paid at portal is not reached to MSEDC. Chasing the team since 10 days but no reply.

Please check and revert back with update regarding this transaction.

Regards,
Ganesh W....
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S
Sajadmir
from Delhi, Delhi
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Cheating from freecharge company

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in/mobile

I returned a product purchased from Snapdeal and the Amount of Rs 5555 was refunded by Snapdeal to Freecharge Account. But Freecharge company is saying due to technical problem you transaction has failed and is repeating the same thing since[protected]. Going to file a complaint in consumer court and with CBI if they failed to return my amount within 7 days...
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Address:560038
Website:Www.freecharge.in

Free charge Ticket#3035164

I made a purchase from snapdeal using the free charge offer of Rs.103 cashback. Logged on the ticket as they did not give cashback when product has been delivered. I have 7 to return the product to snapdeal if freecharge responds whether they will give cashback or not. Non responsive.. This is second instance where company not refunding the amount as promised. Deceptive marketing strategy.
br...
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W
watzlife
from Warangal, Telangana
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Recharge pending payment done through freecharge.in

Address:Mumbai City, Maharashtra
Website:freecharge.in

Please close this issue ASAP. still my d2h is not recharged

details:-


Order ID : FCDW[protected]

payment gone from bank.

confirmed to videocon d2h customer care. They replied payment not received.

check email conv below:-

Dear Vishal,

Thank you for your patience.

Please accept our sincere apologies for the inconvenience...
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C
Chetan2129
from Agra, Uttar Pradesh
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Online shopping

Address:Saharanpur, Uttar Pradesh, 247001
Website:www.freecharge.in

I have made a transaction on jabong.com using freecharge go card for the amount of 849. The transaction got unsucessful. I have send so many emails to [protected]@freecharge.com . But they are giving excuse everytime. Itbis under process. Now its been 11 days. I have not got my money back....
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S
Shankey Garg
from Hansi, Haryana
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Yes bank

Address:Hisar, Haryana, 125001
Website:freerecharge

Mana freerecharge vala debit card ko mobikwik par use kiya or vo error dikha rha tha but usna Mera freerecharge vala account sa rs150 ki transaction dikha rha ha ki tumna mobikwik ma ki ha but jab ma kar rha tha to error a rha tha or na hi mobikwik wallet ma rs 150ha please send my money....
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D
Deepa Devendra Amon
from Vapi, Gujarat
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Mobile talk time not recharge. (

Address:Valsad, Gujarat, 396191
Website:Freecharge

With reference to my Order Id : FCVW[protected], Recharged Date:[protected], Recharged No.: +91 [protected] Recharge Amount of Rs. 81/- is showing successfully in my freecharge account status, where as the mentioned amount so fare is not reflecting in my IDEA talk time. it seems there are some hidden things which freecharg is not is not disclosing in detail's, i am sure it's an fraud site. kindly look in to the matter so that we are not...
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