Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I tried using freecharge.in to make a bill payment for a mobile. It was urgently required to make the payment Thats why I used online mode. Money got deducted from my bank account but freecharge.in didn't make payment to Aircel for the same.
Sent email to freecharge.in twice for the same. They didn't reply to any of the emails.

Mobile no. for which bill was paid. [protected]

Payment made logging in with Google+ ID : [protected]@Gmail.com

Transaction date : 05 Feb 2016.

Card used : Visa

Freecharge is just so irresponsible, they don't even bother to reply to your ticket raised for concern.I paid an amount of 400 and 100 using my freecharge account mail id is [protected]@gmail.com and my "Ticket # 3042618" "Ticket # detail 3042577" order id is FCMW[protected] ; FCMA[protected] i contact them on [protected]@freecharge.com but they not giving any replay. amount nither credit in my bill nither in my credit card so guy this is fraud company don, t do any payment by their account as they are making fool to people. fraud company is freecharge and freecharge is a fraud company.

I have six problem

1)Payment deducted from account but mobile/ dth not recharge?

2)Freecharge.in Coupon applied but mobile not recharge?

3)Complaint registered on freecharge.in webpage but not action?

4)Freechage recharged success some amount ... but account showing another amount?

5)If freechage recharge failed, You will not get your money back in time?

6) Bill paid through freecharge account but mobile company shows bill unpaid?

Wrong operator( instead of airtel chosen t24 ), even thorough recharge successful how its possible . really its miracle . below are the details

Order ID: - FCVW[protected]
Transaction Amount: Rs.1000.0
Operator Transaction ID: [protected]

On 7th FEB 2016, My Friend also done bill payment but its also successful but failed to reflect in account.
Note: Past two days sending mail to [protected]@freecharge.in only getting ticket numbers but there is no replay from them (ticket no are Ticket # 3048322, # 3056561). Personally I felt like got cheated by Free charge.

Order ID : FCMA[protected].
Order ID : FCMA[protected].

Regards
Vivek.s

Dear Free charge,

On 7th FEB 2016, I was done my mobile bill payment of rs 100 of 2 num's ([protected] and [protected]) totally 200 rupees but its is successful and I got invoice copy but almost two days are gone its failed to reflect in my payment.

Note: Past two days sending mail to [protected]@freecharge.in only getting ticket numbers but there is no replay from them (ticket no are Ticket # 3048430, # 3052582). Personally I felt like got cheated by Freecharge.

Order ID : FCMA[protected].
Order ID : FCMA[protected].

Regards
Vivek.s

I have made a Recharge via Freecharge.in however this is not done yet. Amount has been debited from my back for two subsequent transactions. ref. no
FCMW[protected], FCMW[protected].

I have already register complaint on [protected]@freecharge.com for trice, but still no response from them, please help me out my contact number is : [protected]
email : [protected]@gmail.com

Regards

Radhakrishna

I have made a Recharge via Freecharge.in however this is not done yet. Amount has been debited from my back for two subsequent transactions. ref. no.- FCMW[protected] & FCMW[protected] dated 6th Fec'16.

Despite of login compliance with Freecharge no action has been taken..not even a single call is received yet.

They have also not put any contact no. cleverly, please help as I am not getting any support from them.

Regards,
Shambhu Choudhary

This is regarding

Bill Payment Receipt from FreeCharge - OrderId:FCMA[protected]

For this particular order however the amount was deducted from my bank account and I also received a message telling that my bill was paid. But 2 working days on the amount is not credited to the Docomo account. As it is my postpaid number I chose freecharge to do my bill payments. I wanted to know where exactly is the money gone. I have done this recharge on 6 feb, 2016.

Freecharge — From last three times amount from my account debited but that amount is not credited to my number

I made payment through freecharge and made payment for Rs.3000 which is deducted from my account but that amount is no credited to my number.
operator also suggest me to approach the freecharge customer care & I do same but there is no response from customer care .
Please refund my payment in my account no.[protected] sumit tomar
transaction Id: FCMA[protected], Sat Feb 06 2016, 13:08:31

FCMA[protected], Sat Feb 06 2016, 13:05:01

FCMA[protected], Sat Feb 06 2016, 12:51:32

I had paid my bill on 6 feb 2016 of rs 831 and my order id is FCMA[protected]. as per free charge info payment has been done successfully but as per idea operator they have not received the payment yet. i m trying to reach free charge customer care operator since last two days but they are not giving me a answer related to my question . i got a worst service from free charge.will u make my solution as early as possible. my postpaid number is [protected]

Your a/c 00028255 is debited Rs 200 on[protected] A/c balance is Rs 350232.07 Info: INB/[protected]/PAYU.IN/freecharge.Your a/c 00028255 is debited Rs 500 on[protected] A/c balance is Rs 350432.07 Info: INB/[protected]/PAYU.IN/freecharge. Both the amount not yet credited till today to my wallet

I debited Rs.500/- & Rs. 200/- by netbanking on 2/2/16 but the same is not yet credited to my wallet though it is debited from my bank account. Pl solve my problem

I paid my postpaid IDEA Bill Rs.150/- on 6th Feb 2016 through Freecharge. But still this amount did not reflect in my idea postpaid account as per IDEA customer care.Reference number of transaction is given below with time and date.So please fix this issue as early as possible.

Reference number of transaction FCMW[protected], Sat Feb 06 2016, 10:59:33 AM

Hi Team,

Bill paid for: MSEDC (Power Bill)
Ref. No.: FCEW[protected]
Date and Time: Sat Jan, 30, 2016, 6:08:13 PM
Amount: 770

Power Bill paid at portal is not reached to MSEDC. Chasing the team since 10 days but no reply.

Please check and revert back with update regarding this transaction.

Regards,
Ganesh W.

I returned a product purchased from Snapdeal and the Amount of Rs 5555 was refunded by Snapdeal to Freecharge Account. But Freecharge company is saying due to technical problem you transaction has failed and is repeating the same thing since[protected]. Going to file a complaint in consumer court and with CBI if they failed to return my amount within 7 days

Free charge Ticket#3035164

I made a purchase from snapdeal using the free charge offer of Rs.103 cashback. Logged on the ticket as they did not give cashback when product has been delivered. I have 7 to return the product to snapdeal if freecharge responds whether they will give cashback or not. Non responsive.. This is second instance where company not refunding the amount as promised. Deceptive marketing strategy.

Please see image.

Please close this issue ASAP. still my d2h is not recharged

details:-


Order ID : FCDW[protected]

payment gone from bank.

confirmed to videocon d2h customer care. They replied payment not received.

check email conv below:-

Dear Vishal,

Thank you for your patience.

Please accept our sincere apologies for the inconvenience you had to go through, on your recent transaction with us (order ID FCDW[protected]).

We have got this checked with the operator and they have confirmed that this transaction has been successfully processed against the operator ID [protected]. You can get in touch with them by sharing this Operator ID and they should be able to assist you further with the details on the recharge and the benefits credited against this.

Please do not hesitate to get in touch with us, if you have any other query.

Happy FreeCharging,
Customer Success Team


again confirmed to d2h videocon. they replied payment not received.


please refund my amount of 608rs ASAP.

I have made a transaction on jabong.com using freecharge go card for the amount of 849. The transaction got unsucessful. I have send so many emails to [protected]@freecharge.com . But they are giving excuse everytime. Itbis under process. Now its been 11 days. I have not got my money back.

Mana freerecharge vala debit card ko mobikwik par use kiya or vo error dikha rha tha but usna Mera freerecharge vala account sa rs150 ki transaction dikha rha ha ki tumna mobikwik ma ki ha but jab ma kar rha tha to error a rha tha or na hi mobikwik wallet ma rs 150ha please send my money.