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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 81

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S
shiv kumar 1
from Noida, Uttar Pradesh
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Recharge failure of prepaid mobile phone

Address:New Delhi, Delhi, 110043
Website:-

Yesterday I have tried my Tata mobile recharge. Amount deducted but not recharged.Kindly resolve issue immediately otherwise I will go to consumer forum...
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A
annamalai pl
from Hyderabad, Telangana
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Non refund of mobile bill payment by freecharge.In

Address:Mumbai City, Maharashtra
Website:freecharge.com

On 19/1/2016 at 2.22pm .I paid for my BSNL postpaid billof Rs822 thro my HDFC bank debit card to freecharge. com.they took money then sent a message that Bsnl could not be connected. said my money is in credit with them. again i tried several times to pay it failed everytime. everytime they say they could not connect the service provider and mention my money is in credit with them, even i tried for airtel prepaid no [protected]. the result...
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A
amlan1995
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawn Amounts Has NOT been Credited to My Bank Account

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have withdrawn two different amounts on two different dates (details given below) from my FreeCharge Wallet to my Bank Account. But the amounts hasn't been credited to my bank account yet. I have already sent two mails to the support team. But no any action taken yet.

So I request the Consumer Complaints Authority, please inform the FreeCharge's Higher Authority about my issue and ask them to take proper immediate action...
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D
Deepaksingla203
from Delhi, Delhi
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Cashback not delivered

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Dear sir
Just for testing freecharge I made my bill payment of Rs 300 .
With coupon code POST100.but I didn't get any cashback but I should have to get cashback of 100.

This case is intolerable...
Pls refund my cashback
ORDER ID: FCMW[protected]...
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A
ameya narkhede
from Parbhani, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done

Address:Nagpur, Maharashtra, 440022
Website:www.freecharge.in

I have recharged my mobile number with topup of 50Rs but recharge has not been made yet. Recharge Date:20/01/2016, Time:15:54:16, Order Id:FCVA[protected]...
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V
Veerendra Thakur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge is not done

Address:Ashoknagar, Madhya Pradesh, 473443
Website:Freecharge

I recharge [protected] on 20-1-16 with an amount of 251 which is idea no.but balance deducted by airtel company and recharge is not done please refund my amount...
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N
nitesh singh parihar
from Delhi, Delhi
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My freecharge account deducted

Address:New Delhi, Delhi

Sir I request recharged no made by me but my Rs50 deducted from free charge wallet today plzz refund my account . my mobile no. is [protected]. FCVA[protected]...
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D
divyang90
from Delhi, Delhi
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Refund faliure

Website:www.freecharge.com

I was sent you below request, they didn't reply back to mail or they not refund my money still, kindly please look at seriously on this matter and take appropriate action.

Hello,
I was try to recharge yesterday but after payment, recharge is not done but my payment is deducted and still not come into my account or wallet.Kindly check and credit back amount into my account or wallet, i am very thankful to you.
br...
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M
Mandeepkmr
from Mumbai, Maharashtra
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Recharge not done but money debited from my a/c

Address:Mumbai City, Maharashtra, 134003
Website:FREECHARGE.IN

I recharge my dth of rupee 250 from freecharge.In first time. So they debited 250 rupee from my bank a/c but recharge not done. Then i mail them abt refund. So told me to wait for 4 hours but no response. So at last here to seek help from u sir. I want my money back....
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S
shrid51
from Bengaluru, Karnataka
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​recharge not made by me 70 rs deducted in my freecharge wallet.

Address:560050
Website:FreeCharge.in

Dear Sir,

Order ID : FCVM[protected] Date : 19-Jan-2016

This recharge not made by me. 70 Rs deducted from my recharge wallet.
For Recharge West Bengal Airtel [protected] number.
And also While calling this number call not received and in true caller its showing
Paytm.

Regards,
Shridhar
[protected]
shridhar.[protected]@gmail.com...
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S
Sweekar Padalia
from Vadodara, Gujarat
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Recharge not done but rs. deducted to bank account

Address:Vadodara, Gujarat, 390020
Website:freecharge.in

I used freecharge android application for recharging my prepaid account ([protected]) and i tried to charged for a full talk time offer for 290 indian rupee. it took me to online payment and i did it and the money was taken from my bank account on Wed Jan 20 2016, 10:49:16 AM. but in freecharge application its showing payment failed (FCVA[protected]). After 3-4 minutes i tried once again for recharge of same amount and again same problem...
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Address:560019
Website://www.freecharge.in

Hi, I done payment via my credit card. Amount has been deducted from my account. still recharge has not done.. i am trying to reach Kunal Shah of Accelyst Solutions Pvt. Ltd.For more details contact +[protected].. this number no one is responding.....
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I
irshad naikwade
from Mumbai, Maharashtra
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You haven't submitted my electricity bill to MSEB.

Address:411038

I have paid my electricity bill through freecharge but you haven't submtied my electricity bill to MSEB. Please submit it to MSEB at the earliest otherwise i will take stringent action against you.my freecharge account is [protected]@gmail.com.Order id is FCEW[protected]...
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T
tarama
from Kolkata, West Bengal
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Refunded rs 345.00

Address:712245

Today I recharge dish tv Rs 345.00 the amount deducted my account but not recharge please refund Rs 345.00 of my account. Order no FCDA[protected]...
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B
bhasin chnader mohini
from Ambala, Haryana
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Recharge of bsnl prepaid

Address:Ambala, Haryana, 133001
Website:Recharge bsnl not sucessfulp

Today I recharged my prepaid mob [protected] with ₹50 and coupon more50. My net banking account debited but neither received ₹50 in my wallet nor mobile recharged please do the needful
S k Bhasin [protected] email [protected]@yahoo.com...
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A
ahimanshu33
from Delhi, Delhi
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Bill payment not done to mtnl delhi

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I have paid my mtnl bill though free charge on[protected] of rs.857 but till now my payment is not done.I am trying to contact free charge on call they did not give respone also i have mailed to [protected]@freecharge.Com they always told me your complaint request sended to concern department....
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Address:Mumbai City, Maharashtra, 248001
Website:freecharge.in

I recharged my bsnl number for rs 330. Full tt but it didn't recharged, i got message that I'll be informed within 2 hours but i didn't got any message i mailed to [protected]@freecharge.in but till now no reply has come, help me in this regard.recharge ID [FCVA[protected]]...
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D
deepak1977jindal
from Patiala, Punjab
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Money debited but recharge not successful

Address:Sirmaur, Himachal Pradesh, 173001
Website:www.freecharge.com

Hi. Today I made a transaction of Rs. 250 for my Tata sky recharge ([protected]) through netbanking towards freecharge account but the recharge is not successful. Now how can I get my money back....
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Address:208019

Hey, i have freecharge account. my mobile number is [protected]. I recharge TATA SKY D2H, it showed successfull paid by freecharge and bank also accepted successfull payment done. but the biller said he didn't received any money. so plz check the issue. bill details are as follows:-FCDA[protected], Mon Jan 18 2016, 23:59:14 amount is 290......
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V
vir.13jan
from Mumbai, Maharashtra
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Freecharge wallet wrongly debited.

Address:Mumbai City, Maharashtra, 410210
Website:Www.freecharge.in

I have account with mail id vir.[protected]@gmail.com. few days back my mobile number got updated to some unknown number without my consent and virtual credit card was activated. I had just updated my mobile number and password and thought problem got solved. But in the evening of same day, i started getting OTPs over my mobile number and my wallet started debiting and i lost rs 815. I have raised this issue so many times and after a long time...
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