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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 82

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C
coolvish011
from Roorkee, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electricity bill payment not done

Address:Mumbai City, Maharashtra, 282004
Website:www.freecharge.in

Hey, i have freecharge account. my mobile number is [protected]. I paid electricity bill it showed successfull paid by freecharge and bank also accepted successfull payment done. but the biller said he didn't received any money. so plz check the issue. bill details are as follows:- FCEC[protected], Sun Jan 17 2016, 04:12:08 PM ₹791...
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A
Aravinth SP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund recharge amount

Address:Coimbatore, Tamil Nadu, 641008

My mobile no : [protected] i have recharge the mobile no :[protected] i have recharge rs 209 bank amount credit but yet not recharged...
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T
tripti agarwal ..
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:Lucknow, Uttar Pradesh, 226016

I have installed freecharge and I have got offer from this site that i[censored] will refer freecharge to ur friends u will get 50 rs balance.. I haven't received it yet.. I want to give feedback on your page.. Highly disappointed....
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A
Aishwarya Shetty
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payments details

Address:Bangalore, Karnataka, 560076
Website:www.freecharge.in

Hi, I made my bescom payments through FREECHARGE but next day i receive a SMS from freecharge stating that i have not paid my electricity bill and when i try to call the customer care of freecharge it is either busy or no body receives a call. I had also sent a email for which i did not receive a response. This is very bad service i have ever seen and would never recommend my friends to do the payment from freecharge as customer service...
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M
Manish357
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Recharge failure

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I recharged my mobile [protected] on 15 Jan 2016 for Rs 50 and 39 with order Id FCVA[protected] and FCVA[protected] that was successful from Freecharge side but was failed from the operator side. Freecharge is saying that the recharge was successful but Reliance support are saying that the recharge was failed. So I contacted Freecharge for my money to revert back but they are not responding to my mails. My [protected]@gmail.com...
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M
moumita debnath
from Kolkata, West Bengal
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Dth recharge not done. My balance deducted

Address:743145
Website:www.freecharge.com

My number [protected] is Rs 253 recharge not be able. & my bank balance deduct 253. FCDM[protected] this is my order I'd plz refund my DTH balance PLS refunded...
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Address:533103
Website:www.freecharge.in

I am seshu i have done a recharge of rs 50 to my number [protected] order id is FCVW[protected] by applyng code "C50" amount is deducted from my bank account but recharge is failed and also cash back is not received please solve my problem .my contact number is [protected]...
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R
Rahul Bade
from Gurgaon, Haryana
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Electricity bill not received

Address:Mumbai City, Maharashtra, 400093
Website:www.freecharge.in

I have done electricity bill payment from above mensioned website but bill was not done. even though I have complaint about the issue but no any reply from the same. I have call them but not recieved the no as follows [protected], [protected], [protected] no ans. my billing details.consumer no[protected], & billing unit 4598 billing amount 2310. my complaint no # 2874712...
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P
Prem706
from Mumbai, Maharashtra
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Electric bill payment

Address:Mumbai City, Maharashtra, 421003
Website:Freecharge

I done payment of electricity bill from your app on 09 jan2016 but still they didn't received payment for bill please provide me my money back as I have done the payment after ten days have been passed you people didn't paid money for my bill. Provide my money back...
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G
Girshari lal
from Udaipur, Rajasthan
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Bill payment

Address:123501
Website:www.freecharge.in

I paid my bsnl landline bill of Rs 421 on 14th Jan. Transaction is shown successful, but it is not reflecting on official website of bsnl haryana. I sent 1-2 mail on [protected]@freecharge.com/[protected]@freecharge.in, but not received any reply from them. Freecharge, this is the worst service I experience with the bsnl landline bill. Request you kindly pay my bsnl landline bill before due date or refund my amount. Transaction details are: Order Id: FCLW[protected]...
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L
lraviteja
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted... But my mobile number is not recharged...

Website:www.freecharge.in

On 15-jan-2016 i initiated a recharge for my own mobile using frecharge wallet...the money was deducted but the transaction is unsuccessful about two times(twice)... both the times the money was deducted in my freecharge wallet but my mobile number is not recharged...i'm not expecting this from freecharge.com...pls try to solve my problem......
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P
patil_y
from Mumbai, Maharashtra
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Electricity bill payment issue

Address:411017
Website:www.freecharge.in

I paid my electricity bill of Rs 740 on 7th Jan. Transaction is shown successful, but it is not reflecting on official website of Maharashtra electricity. I sent 5-6 mail on [protected]@freecharge.com/[protected]@freecharge.in, but not received any reply from them. Freecharge, this is the worst service I experience with the electricity bill. Request you kindly pay my electricity bill before due date or refund my amount. Transaction details are: Order...
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R
rahu srefd
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding transaction failure

Address:Nashik, Maharashtra, 422009
Website:freecharge

I have added money 1000 ruppes but transaction is failed but from my bank account 1000 ruppes is deducted & my freecharge balance is showing zero amount plz solve this issue...
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C
chunty143
from Ernakulam, Kerala
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Add money to wallet ASAP

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

On 14/01/2016 i tried adding money to my wallet three times of INR 10000. But every time i got the message failed "Go Back". But the money got debited three times from my card. I didnt got any transaction reference number too for one transaction. Please revert back my money to my credit card as soon as possible. My freecharge ac : [protected]@yahoo.co.in Card used : Citi bank Credit Card ending with 8024 Please find the attachment....
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N
Newin George
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile recharge failed

Address:Bangalore, Karnataka, 560055
Website:www.freecharge.in

Hi I used freecharge.in for recharging my prepaid account ([protected]) and i tried to charged for a full talk time offer it took me to online payment and i did it and the money was taken from my bank account on Fri Jan 01 2016, 6:40:54 PM. but in freecharge website its showing payment failed (FCVW[protected]) and i asked for refund from [protected]@freecharge.com and they gave me a ticket (Ticket # 2754816) and informed an agent will call...
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S
satish warval
from Firozpur, Punjab
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Refund order id fcla1601142994105271 is successful but bill not paid

Address:152023

Bsnl landline bill Dear sir, I have paid 1420/- bill through freecharge order id FCLA[protected] BEFORE 3 DAYS bsnl landline . But on bsnl portal it is still pending and not paid and my landline fone is dead due to this . Do needfull either refund or pay on my bsnl pprtal ....
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S
satinderchandel
from Jammu, Jammu and Kashmir
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Fraud by debit card

Address:Jammu, Jammu and Kashmir

One of our customer a user of sbi debit card with no[protected] and card no[protected] and by using both of my card from 8/01/2016 to 15/01/2016 a number of pos were done with pos no ET[protected], of Rs 9999/- on 8/1/2016 POS NO ET [protected] FOR RS 9999 ON 9/1/16 POS NO 171828 FOR RS 9999 ON 9/1/16 POS NO ET[protected] FOR RS 9999 ON 10/1/16 POS NO ET[protected] FOR RS 9999 ON 11/1/16 kindly block the consinement and...
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L
Luxmi Mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge app

Address:New Delhi, Delhi, 110009
Website:freecharge.com

I have downloaded freecharge app in my mobile. I have done many transaction through it. on 11/1/2016, I have deposited Rs.1500/-from my saving account by net banking, freecharge app shows transaction failed, hence Rs.1500/-not credited in it. But in my saving account Rs.1500/- deducted and not refunded till now ...e.i.15/1/2015. I have tried many times in customer care numbers of freecharge but in vain....
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S
Sameena bhat
from New Delhi, Delhi
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Fraud

Address:New Delhi, Delhi, 110069
Website:Www.consumercomplaints.in

I did payment of bses and videocon d2h recharge but, The transaction get failed, and money deducted from my account. I had not received money back into acount....
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S
Sameena bhat
from New Delhi, Delhi
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Money not received

Address:New Delhi, Delhi, 110059
Website:www.consumercomplaints.in/new_complaint/#images

Dear team ... I didnot get money back .u can see transaction which has been done yesterday from my account..please see the attached statement... Rgds sameena [protected]...
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