Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Last updated Apr 22, 2024
Complaints 2441
Resolved
828
Unresolved
1613
Quick Links
Statistics
Share
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Freecharge Payment Technologies / FreeCharge.in
Customer Service Contacts

Freecharge Payment Technologies / FreeCharge.in Phone Numbers

Phone
+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
naveenhonnappa
from Bengaluru, Karnataka
Report
Copy

Recharge failed but amount will be deducted from bank Account

Address:Mumbai City, Maharashtra

FCMW[protected] - 13th January 2016 - Rs.290/- FCMW[protected] - 7th January 2016 - Rs.500/- Above mentioned transactions have made through freecharge, recharge was unsuccessful but amount were deducted from bank account. If the same thing repeats in case of emergencies how can a user will be comfortable for using freecharge app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshuman Bardhan
from Mumbai, Maharashtra
Report
Copy

Money theft

Address:Mumbai City, Maharashtra, 400051
Website:Vaibhav Chambers, Unit No. 2A, 2nd floor, Bandra Kurla Complex, Bandra East, Mumbai

Reg id : [protected]@gmail.com Reg ph: [protected] I added Rs 102 into my freecharge wallet with card number ending with 3166. At last on the app 'web page not available' error message was shown and my money got cut from my account but was not funded on the freecharge wallet. I mailed several times, called several times to the help centre but no one ever replied.They after sometime mailed that your issue has been resolved which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naresh Jalwa
Report
Copy

Tata sky recharge

Address:Rewari, Haryana, 91

Sir i rechage my tata sky dish but payment not done i recharge 250 plan my transction id is fcda[protected] sir please solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish kumar vashishtha
from Delhi, Delhi
Report
Copy

Transaction of 400/- rs. Not refunded

Address:110092
Website:www.freecharge.in

I have transaction of 400/- Rs. ORDER ID- FMC[protected] on my mobile with PROMO CODE "KILLBILL" and applied successfully. I have fulfilled all T&C of this offer but after they didn't give me cash back of 100/- Rs. There is no any customer care no. of Freecharge.in and other no. is on site they didn't receive it. I have done many complaints of regarding this on E-mail but there is no reply for me regarding this problem. I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritikashah
from Chennai, Tamil Nadu
Report
Copy

Amount is debited but my net plan. recharge is not done

Address:400067

Yesterday i mail the freecharge link and they response that my account will be credited within 4 hours still it is not credited plz see to this and credit mae account App- freecharge Card-vodafone Transaction id- FCVA[protected] Contact no.[protected] My contact no [protected] Plz response fast for this complaint and for mail i have done and credit my account as soon as possible......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishalv.kulkarni
from Pune, Maharashtra
Report
Copy

Issue regarding electricity payment

Address:Pune, Maharashtra, 412308
Website:www.freecharge.in

I paid Maharashtra electricity bill using freecharge. Transaction is shown successful there, but on official website of Maharsahtra electricity bill, it is shown as your bill is still pending. Online transaction by freecharge said payment will be done within 3 days, but a week is gone still payment is not done to Electricity board. The bill amount is 1100/-....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Singh Sukhman
Report
Copy

Recharge not done.& the balance deduct

Address:140113
Website:freechage

My number [protected] is Rs 98 recharge not be able. & my bank balance deduct 98. FCVA[protected] this is my order I'd plz refund my Internet balance...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra, 400074
Website:www.freecharge.in

Dear Sir I recharge Rs 800 for [protected] mobile no by SBI debit card on 11.01.2016 but recharge not successful and also amount deducted from account. Order id: FCVW[protected] Mobile no:[protected] Ticket # 2832108...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Mugunthan Appu
Report
Copy

Refund my amount Rs.135/-

Address:Vellore, Tamil Nadu

Sir, my wife mobile no.[protected], she recharge of bsnl special recharge on 08/12/2015, Rs. 135/- but didn't recharge is account pl refund Rs. 135/- do the needful sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
achowdhary1003
from Delhi, Delhi
Report
Copy

Transaction successful on freecharge but bses payment not done

Address:Mumbai City, Maharashtra
Website:freecharge.in

Dear Sir/Mam, I have paid the amount at Rs.1010/- for BSES Rajdhani delhi from freecharge.in, which payment has successful in freecharge.in but the payment of BSES Rajdhani delhi is not paid till now, the amount @ Rs.1010/- is showing till now in my bses bill to pay. Please help to resolve the issue, my order id of freecharge, in is FCEW[protected] and payment against BSES Rajdhani CA no.[protected]. Regards Adarsh Mob#[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sweety338
from Mumbai, Maharashtra
Report
Copy

Money deducted from bank but not shown on msedcl website

Address:Thane, Maharashtra, 400612
Website:Freecharge.in

My consumer number is[protected], I paid my electricity bill through Freecharge app through MSEDC on December, 28, for Rs 1130/. But it is not reflecting as paid on my MSEDCL website.I have sent many mails to Freecharge but every time I get the message that they are checking on it.Today I again got mail saying that the transaction was successful. Even I know this as it is shown in my transaction.My due date has also passed now who will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SanjoyM
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful bill payment-order id fcma160112298008037

Address:Kolkata, West Bengal, 700002
Website:www.freecharge.in

I tried to make the bill payment of my vodafone postpaid number [protected] of amount 230.I had 50 rs balance in my wallet which is as it was. Registered email id : [protected]@gmail.com Rs 180 has been debited from my credit card but the payment did not go through. Please chek the issue asap and contact me @[protected]. Regards, Sanjoy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourabh Singh Kushwah
from Bengaluru, Karnataka
Report
Copy

Recharge fraud with me

Address:450001

I make recharge with freecharege app but i can't recv any recipt or bill payement made by me .

n my bill was pending from last 6 hr. plz help me


my 3 transaction are pending plz clear it and paid my bill as per transaction.


1. [protected]
Airtel Landline

Rs. 1000
Recharged on

Order id : FCLC[protected]
Your payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karna Jain
from Mumbai, Maharashtra
Report
Copy

Bill recharge

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Hello, I had done a transaction on your website on 4th Jan 2016. I talked to the biller, they have not received the payment till date. The details of the transaction is mentioned below: Order ID: -FCEW[protected] Transaction Amount: Rs.1140 Bill Payment Number:[protected] Regards, Karna Jain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110019
Website:freecharge.in

Dear Sir, On 25 December, 2015, I was redirected by Airtel.in portal to Freecharge.in.I wanted recharge of Rs 255/- towards free talktime, but by error I clicked on 800MB of 3G data valid for 25 days. Operator ID:[protected]. Since that date, I have sent repeated emails requesting them to revert and adjust the payment of Rs 255/- towards free talk time, but every time they sent a stereotyped msg("We understand how frustrating delays are, especially...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
asm strikes
from Latur, Maharashtra
Report
Copy

Recharge not successful

Address:Mumbai City, Maharashtra, 413512
Website:freerecharg.in

I have done 1000 rs recharg. to my vodafone postpaid number [protected]...but recharge is not succesful and from my bank account 1000 rs is debited...so plz solve my problem immediately... FCVA[protected], Wed Dec 30 2015, 11:39:51 PM this is the freerecharge trasaction id.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj_siks
from Hyderabad, Telangana
Report
Copy

Recharge unsuccessful but amount deducted from bank account

Address:Hyderabad, Andhra Pradesh, 500042

Order id-fcva[protected]. Email- manoj.[protected]@gmail.Com. Sir, i did my recharge on 28 dec 2015 of voice59 (bsnl) by freecharge online. First time i got message that your transaction is unsucessful, and if amount is debited will be refunded and amount was debited from my bank account. I did the recharge again and it was successful. I contacted bsnl customer service, he told me to contact nearest bsnl office, i visited nearest office,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rinaz Ami
from Vadodara, Gujarat
Report
Copy

Did not get 100% cash on bill payment using coupon code

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in/app

My name is Rinaz. i am living in vadodara-Gujarat. my contact number is: [edited] . my E-mail id is: [edited]

FreeCharege.in is providing the online bill payment facility and also entertain customers by different types of benefits like cash back, discounts etc. To have benefits, a customer need to use the coupon code at the time of payment procedure. And once the coupon is valid then it shows a message "Congratulations!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karthik_nbss
from Delhi, Delhi
Report
Copy

After failed recharge -not refunded

Website:www.freecharge.in

Sir, I have recharged my mobile with www.freecharge.in, thorugh which i usually do, but when i have done my net pack for Rs. 247 on 24th Dec. 2015 It doesnt recharged, rather my money from my account has been deducted... I have contacted the bank they are telling that it is the problem with the site, but the freecharge people are telling that it is the problem with that bank...likewise they are shifting the blame on one another... But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun singh dagur
from Delhi, Delhi
Report
Copy

Recharge not done but amount is debited my account

Address:302017
Website:freecharge.in

I did a recharge of 50 Rs amount from this mail id [protected]@gmail.com freecharge account on mobile [protected] on 1st january. when payment was completed... due to losing internet connectivity i did not get recharge on my mobile while payment has been cut from my account. so plz give me my recharge amount IMMEDIATELY on my mobile number [protected] with 50 Rs cashback.

order ID: FCVA[protected]

thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy