Verified Support
Jan 08, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Bhara,
Thank you for writing in!
We regret for the inconvenience caused.
We understand you must have been worried about your Utility bill payment which is not updated on your account.
There is nothing to worry, we have now forwarded your transaction details to concerned team and we are now getting this checked with the service provider.
However, as per our records we can confirm that your transaction was processed successfully.
The details of the transaction is mentioned below:
Order ID: -FCEA[protected]
Transaction Amount: Rs. 980
Bill Payment Number:[protected]
We would request you to recheck if the 'Account number' entered by you was correct.
Appreciate your patience and we will update you as soon as we hear from them.
Do let us know if there is some thing else we can help you with.
Happy FreeCharging,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications