Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Sir, i have debited 500/- in my freecharge wallet on 5th jan 2016.the confirmation massage of debited amount came on my mobile number as-"rs. 500.00 was spent on your debit card 4283********1309 on[protected] at PAYU-www.payu.in, DELHI DL.Butthe confirmation of successfull transaction was not given by freecharge website for very long time.so i click back to my account but their was no refilled amount of 500/- was showing.also i am not able to recharge as no wallet balance is showing there.please do me a favour.

Very disappointing!!, no one called or assist regarding my query. please refund my money Rs.402/-in my account Videocon D2H[protected] Rs. 402 Recharged on Android Order id : FCDA[protected]

I have paid my electricity bill through freecharge transaction no-FCEA[protected], dated - 01/01/2016. Amount of Rs.1720/- has been debited from sbi debit card but i have seen the merchant Torrent power Ahmedabad is not showing this transaction. I have communicated with torrent power customer care and they told me that your transaction was unsuccessful and the due amount shown as it is. Freecharge also has not refunded my Rs.1720/- amount in my wallet. No body communicate with me from company side.

Hi, I have registered with freecharge with the mail id "mailtorakesh.[protected]@gmail.com".i have recharged of 75 with the promo code HELLO75 but till now i didnot get the cash back of 75 please resolve my issue as soon as possible.

I have paid my electricity bill through freechargee transaction no-FCEA[protected], dated - 01/01/2016. Amount has been debited from sbi credited card but i have seen the merchant Bses Rajdhani power not showing this transaction.No body comunicate with me from company side.

I was trying to paid my bill of DGVCL from freecharge.com of rs 1500. For the first time when I have paid from my debit card I have used promo code(BILL150) so that I can get 150 in my freecharge wallet. Promo code used successfully, Money debited from my acc but I gos a "FAIL" message from freecharge.com in my freecharge transaction. The transaction was fail and 1500 rs added in my freecharge wallet. But freecharge has condition that if you use money from your freecharge wallet than you can't use promo codes. So second time when I was trying to pay the bill It took money from my freecharge wallet as 1500 which I have paid from debit card for the first time that money transfered in my freecharge wallet. so second time when I was trying to pay the bill again the promo code was not used as per freecharge conditions. So please kindly request you to understand my query and transfer that 150 rs in my freecharge wallet which I didn't get.

By looking at the attractive offers by freecharge on date 31st Dec i.e. 200% cashback on recharge/bill payments. I was trying to do my datacard payment using Freecharge.in. So I did seven transactions on date 31st. This is really embarrassing moment when I get to know that All my below transactions were failed. I am wondering how a buggy web app you can deploy on live market. Freecharge (accelyake compst solutions pvt. ltd) is a fake company and looted customers by making fraud promises. I am seeing number of complaints floated in Consumer Forum platform. I am going to add one also. I have also mailed to [protected]@freecharge.in, but no reply yet. I am going to case against accelyake compst solutions pvt. ltd for making such false promotions on live markets and making big bucks. As a customer I understand your policy like firstly attract for customers then ask for transactions. There after purposely failed the transactions to end beneficiary to catch the money in his Freecharge wallet. By doing this act, you force customers to shop again to avail their money either on Freecharge or on SnapDeal. Also Freecharge.in is earning interest money by that time when customer buy/spent his wallet money .Let me tell you, this strategy is not going work in INDIAN market. Kindly do the payment to TATA DOCOMO (Beneficiary) with cashback offers on below transactions done on 31st Dec . I would not stop by just with my money, instead will drag you in to the court also. Order id : FCCW[protected] Order id : FCCW[protected] Order id : FCCW[protected] Order id : FCCW[protected] Order id : FCCW[protected] Order id : FCCW[protected] Order id : FCCW[protected] All the concerned persons related with late payment for “AMIT KUMAR SINGH” of such fraud/Ignorance case are directed/rectify to in the hormony with the provisions of THE CONSUMER PROTECTION ACT, 1986 and bylaws theoreon. They are further requested to all the dues for “AMIT KUMAR SINGH” as earliest as possible from the date of issue of this notice mail which are not complying with the provisions of THE CONSUMER PROTECTION ACT, 1986. Failing which the Consumer Forum will initiate the legal process of due amount of actions at the risk and cost Freechange.in (accelyst solutions pvt. ltd.), besides initiations of legal actions, as per law. -Amit Kumar Singh Email –linkin.[protected]@gmail.com Mobile - [protected]

Payment for Rs. 780 for MSEDC[protected] done successfully. Biller usually takes 1-2 working days to process it. Queries? Write to [protected]@freecharge.com Payment date 28/12/2015 Payment for Rs. 780 for MSEDC[protected] done successfully. Biller usually takes 1-2 working days to process it. Queries? Write to [protected]@freecharge.com Payment date 30/12/2015 Today is 04/01/2016 So maney mail send to free charge but no call received from there end and no one pick the call

Date Ref. Number Details Currency Amount 30/12/2015 VT153650053001430000013 FREECHARGE PU GURGAON IN INR 780.00 (Dr) 30/12/2015 28/12/2015 VT153630053001400000085 FREECHARGE BILLDESK MUMBAI IN INR 470.00 (Dr) Payment for Rs. 780 for MSEDC[protected] done successfully. Biller usually takes 1-2 working days to process it. Queries? Write to [protected]@freecharge.com Payment for Rs. 470 for MSEDC[protected] done successfully. Biller usually takes 1-2 working days to process it. Queries? Write to [protected]@freecharge.com

My freecharge account id is [protected]@gmail.com. My last transaction (FCMA[protected]) done on 25-dec-15 (Ref to attachment) has failed and a amount of total 999 RS has to be credited to my account but only 600 RS (Paid through free charge) has been credited. I have sent my first complaint mail on 28-dec-15 for which they responded that they are working on it and the amount of 399 RS would be credited back (Ref to attachement), But till today i.e 04-Jan-2016 the amount has not been credited nor i get any update from the customer care for any of my mails that i send asking for an update.

Failed recharge transaction, freecharge has not refunded the money Here are the details: TRANSACTION ORDER ID: FCVM[protected] Date : 28-Dec-2015 MOB NO: [protected] AMOUNT:100

Failed recharge transaction, freecharge has not refunded the money Here are the details: TRANSACTION ORDER ID: FCVA[protected] Date : 27-Dec-2015 MOB NO: [protected] AMOUNT:100

Failed recharge transaction 2 times for the mobile number [protected] for the amount 100 i.e, 100*2=200, freecharge has not refunded the money till now

Dear sir I' m trying to recharge my mobile no through website free charge in by my net banking and it shows transaction is successful but recharge is not done and my amount is deducted. Transaction details are given bellow Narration-CCACL1FNG754-CCAFREECHARGEIN Date-07 Dec 2015 Cheque/Ref. No.- [protected] Amount- Rs108

My order id - FCVA[protected], Thu Dec 31 2015, 8:23:34 PM .so till now I did not get any information about my recharge. I did not even receive my cashback.I have contacted your team time but no response from you.please verify it .I am completely by your team.very poor service and customer care support.I have done recharge on 31dec 2015and today is 3dec 2016 .I did not even got any information and my cashback.

For the below failed orders amount not yet reverse to account. FCCW[protected] FCCW[protected] Regarding this, send mail to [protected]@freecharge.com, but no response. Please help to reverse the amount to account.

I have recharged with an amount of 100 on 31st 2015 but yet the status of the recharge is in pending state . neither the recharge done not the amount credited to account;. Still no response from them Make a complaint also with ticket no:2743531 Mobile no recharged : [protected]

While recharging my reliance mobile using freecharge.in amount is debited from my account but recharge was not done of rupees 248

I made a recharge for Rs.150 for my Tata docomo network. My order No. is FCVW[protected]. Look into this problem as it is urgent necessary for me to get recharged.

I paid my electricity bill 28/12/15 by freecharge.consumers no.[protected]. I paid 470 Rs.but it not add to maharashtra electricity board.Please add it.And tell me my email address.