Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Yesterday 13/12/2015 I recharged 50 rupees on airtel number [protected] recharge not done but money deducted please get my cash back

I recharged my bsnl kerala sim for 200 rupees and used coupons HELLO20 as per information i got from freecharge site and i double checked on other sites too. before payment i applied coupon and they showed that 'coupon applied successfully and now pay by credit /debit card. i forwarded for payment and payment gone successfully and my mobile was recharged. i waited for 40 hours and till now i haven't received any cashback of 20 rupees. i mailed my query for [protected]@FREECHARGE.COM and they are saying that the coupon not linked with my mail ID. then i asked them why did you show that the coupon applied.? however they are saying that coupons not linked with my account. i want my 20 cashback and i advice them stop fooling the valuable customers transaction ID is FCVA[protected]

Hate freecharge!! It was my terrible mistake that I had to recharge my mobile urgently and instead of going to a shop or using PayTm.com, I chose freecharge as the best option... But it's been almost 16 hours since I have triggered a recharge of Rs.197 to my Airtel number. I already wrote twice to the customer service (So please don't ask me to do the same thing. I know the email - [protected]@freecharge.in). Since the money has been deducted from my bank account, I need the refund plus interest for these time period from 12th December 8pm/9pm... I have never seen such a terrible customer service from any of the recharge providers. And REMEMBER, I need the money (refund plus interest) to mt freecharge credits and DON'T TRANSFER TO MY BANK ACCOUNT, why because I need to trigger the recharge again as quickly as possible. Don't test my patience. And here are the previous complaint numbers : 2611094 and 2613674 and 2616831. I will give you just one hour otherwise I know what I should do..>!!

Today(13/12/2015) I have recharged to my number [protected](BSNL) with Rs.220. The amount was deducted from my account. But the recharge was not success. So please check my transaction details and do recharge to my number. I tried to customer care many times. But no body received my call for support. MY REFERENCE NUMBER: CCACL1UUD485

I had recharged on Friday 11/12/2015. At 11:40 of reedmi of 50 to get RS. 20 . Every Rs.of 50 so I get only two and one is pending so what is the problem I want to now.

Today I have doing recharge on [protected] this no. Of rs 50 but the recharge was not successful and money was deducted from my account I am trying to call in customer care but there no body will receiving the call for support

I have recharged to [protected] number with 179rs, actually th3 amount was deducted from my account but recharge was not sucess, up to now the website was didn't refund my balance. So iam very unhappy about this. So please check the transactions details and just refund my money . My freecharge account id is [protected]@gmail.com

I recharged my bsnl kerala sim for 200 rupees and used coupons HELLO20 as per information i got from freecharge site and i double checked on other sites too. before payment i applied coupon and they showed that 'coupon applied successfully and now pay by credit /debit card. i forwarded for payment and payment gone successfully and my mobile was recharged. i waited for 40 hours and till now i haven't received any cashback of 20 rupees. i mailed my query for [protected]@FREECHARGE.COM and they are saying that the coupon not linked with my mail ID. then i asked them why did you show that the coupon applied.? however they are saying that coupons not linked with my account. i want my 20 cashback and i advice them stop fooling the valuable customers transaction ID is FCVA[protected]

I do the one recharge from freerecharge online website in the saturday 12 dec 15, Amount alredy cut of mu bank account but balance not got me so please check and give me further information. ID no - FCVA[protected] RECHAGE AMOUNT- 250

Hello, Today i have done recharge my BSNL mobile no- [protected] but by mistake i recharged wrong. Recharge of Amount Rs 199 is done wrong. I did it from freecharge.com and my order no is FCVA[protected]. Please check it. Kindly refund my amount Rs 199 to my freecharge cash.

I habe load 350rs in my wallet balence in freecharge.com and after 2 day open app when my account automatically log-out and password have automatically change when i go forget pasword link aad open account when 350rs is not in wallet balence and balence is 0 i complaint in comapny's mail but not be take any action by freecharge.com plese call me [protected] and solve my complaint ithis type of issues dangerous for future online transaction

I did a recharge amount of Rs. 200/- at 26th Nov.But my re charge pending till date. Today I do one more recharge amount 371/-, but same pending status show hear again. I don't know what i do. Customer care email sending always fail. Customer care contract no always busy. Is this a fake company. I give you the detail of pending recharge. 3 Dec 2015 [protected] Reliance-CDMA, Rajasthan Rs. 371 Recharged on Desktop Website Order id : FCVW[protected] Contact us Your transaction in pending state 26 Nov 2015 [protected] Airtel, Rajasthan Rs. 200 Recharged on Desktop Website Order id : FCVW[protected] Contact us Your transaction in pending state. My User Id is ravindrasingh.[protected]@yahoo.com & contact no for further inquiry [protected].

Sir/Ma'am, 06-Dec-2015 i as created my father's account on freecharge and after that we recharge 149 rupees on [protected]. My father was new user and he get the benefit for first time user recharge 75 or more get 75 money in your FC wallet but i'm still not get that money and now these guys not given any reply and always makes new excuses which is totally worst....

Sir, on 8/12/2015 my recharge of airtel digital TV of Rs.240 ID FCDA[protected] was not successful but the same amount was deducted from my bank account.Now I did not receive free charge credit of Rs. 240.Please help me continue shopping at freecharge by refunding my money back.

I have paid Electricity Bill amount of Rs. 340 for Bill generated for Oct Month on 6th Nov 2015, But It is not getting reflected in MSEDCL Website. PFB Details: Consumer Type:LT Consumer Consumer No. :[protected] BU:4635 Transaction Details:ORDER ID : FCEW[protected](Paid bill via Freecharge.in)

I am Kenneth Gromey my complaine is about my changing password. I checked your help center. There i get an artical about how to change password when password is forgotten. I followed the instruction but first i didn't get any option of 'forgot password' as written in that intruction given by your help center. Kindly consider my problem.

For MY Order ID - FCEA[protected]. The money is deducted from my account but I have not received any confirmation email from your system on my registered email I'd - goyal.[protected]@gmail.com. The payment has not been received by the Reliance Energy Vendor The amount is Rs 7280. Please refund my amount. Sudhanshu Goel [protected]

Sir, i had done a mobile recharge for Rs 150 on 04/12/15 through my freecharge user account [protected]@gmail.com with using of free cash back coupon FIRST50. After apply of this coupan the massage came that your code is successfully applied after that i recharged the above amount but i didn't get the cash back for Rs. 50. It was my first attempt of that coupon code and the above code has applied successfully also. please do needful and send my cashback for above amount. thanking u. Amrit Raj.

I am Haren Pramanik, my e mail I'd harenpramanik59 @gmail.com .I added money 2000rs, the balance is deducted from bank but not credited in my free charge ac. Resolve this as soon as possible. My mob no [protected] trans I'd oc-[protected][protected]

Mail id: ramya.[protected]@bitsathy.ac.in, i a lm new to freecharge. i saw an offer on 50rs cashback for 50 recharge. so i have done a recharge of 50 for [protected]. the recharge is successful and i added a promocode FIRST50 . the amount 50 is not added in wallet. Transaction id: FCVM[protected]. Please rply me