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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 93

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K
Kashif7879
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw Money

Address:Mumbai City, Maharashtra, 411057
Website:www.freecharge.in

I added 3000 money to my freecharge account. Now I want to withdraw back to my account. Its more than 5 days and the system is Not allowing me to do so. I have send emails multiple times to freecharge support team and trying to call them but they are not responding....
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S
shahyawar21
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Cashback related

Address:Mumbai City, Maharashtra, 110017
Website:freecharge.com

used the promo code yesbp for the payment of my bill for orser id FCMA[protected]. the given promo code was applied successfull and a popup appeared you ll recieve a 10 percent cashback on making a payment by yesbank debit card. i made the payment using yes bank dr card which was as a saved card in my freecharge account. but my cashback wasnt processed with the reason need to make payment by yes bank debit card. kindky rectify the...
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Address:Gonda, Uttar Pradesh
Website:freecharge

On12th oct i made One rechage.at time of payment, it showed payment failed through indian overseas bank visa debit card.again i made another rechage.but amount debited twice and i get only one rechage of rs.60.repetedly i gave complaints.first they told me within 5to7days it resolve.again they told me 48hours it solved.now they told me recharge is successful.alteady10days over.thistype of harrasment u made with ur customers.when i get my...
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Address:400068
Website:freecharge.in

Mobile no - [protected] transaction no./ odrer id :- FCGW[protected] order says succesfull but i am sending you two images grabs of the mahanagar website which says payment still pending and other from freecharge which says payment made and invoice is given....
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S
shubhra jha
from Kolkata, West Bengal
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Regarding ridiculous service

Website:Freecharge.in

Every time i try to net recharge my bsnl no.iwith rupee 155 as per 2g plan of bsnl, it comes in my account as topup..while in second time on recharging with same amount it comes as net pack.
I have already complained about this, and were assured that issues will be solved .but now it is more then two weeks and no response from freecharhge authority.
If my money will not be returned within 24 hours, then as a concernd consumer...
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P
patrakamalkant
from Bhubaneshwar, Odisha
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Didn"t recieve money in my mobile

Website:www.freecharge.in

Dear sir, yesterday i had recharged my mobile, but still i didn"t recieve money in my mobile but money is deducted from my bank account.Order id : FCVW[protected]. so, kindly solve our problem soon contact number- [protected] THANK YOU...
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M
Mohamed Gazzali GK
from Chennai, Tamil Nadu
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Filling their wallet by making the transaction crushed

Address:600035
Website:Freecharge

Its definitely a Bullshot, For the failed transaction may b that also their feature.. That money goes to their wallet which needs to be revert back to the account. Why is that goes to wallet.. Nobody dnt need that wallet at all in case if they do like this. Even I dont hv any smartphone with internet ? I dont have internet in my home only in office, I could not use that so ? This is a very big issue, they were making. Please solve...
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R
ram1290
from Bengaluru, Karnataka
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Cash back cannot be processed

Address:530017
Website:freecharge.in

Dear Sir, I had been recharged vodafone by Rs.50 and as per offer provided Free-Charge Rs.50 cash back. But now they said NO PROMO CODE WAS USED against the oreder . But i used the promo code HI50 at the time of transaction . I sent the issue to freecharge support, but they always said that NO PROMO CODE WAS USED. I used this promocode at first recharge of my mobile number with the freecharge.in But now they do not want to give the...
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S
Swati D
from New Delhi, Delhi
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Didn't received cash back

Address:Mumbai City, Maharashtra, 110085
Website:www.freecharge.in

I availed the offer of 20% cash back on 9 October 2015 but didn't received by cash back(promo code PP20). Then on 13 Oct 2015 also Rs.50 cash back offer was availed but didn't received by cash back (promo code FIFTYCB). I contacted customer support and they said cashback will be provided only if I had paid through Credit/Debit card which was not at all mentioned in message. I am pissed off with their response. It looks like I have wasted...
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M
MalleshSA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed recharge transaction, freecharge has not refunded the money

Address:Ahmedabad, Gujarat, 3800001
Website:freecharge.in

Hi, I was trying to recharge 1000/- to my mobile number [protected] using freecharge, but transaction got failed and money got debited from my hdfc account, now freecharge is responding or refunding my money, please help me to get my money back....
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V
vjsahas
from Ludhiana, Punjab
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Money deducted from credit card but payment failed

Address:Rupnagar, Punjab, 140101
Website:www.freecharge.in

Sir/ Madam While adding 1500/- on 08/10/2015 at 18:37:29 pm from my credit card ending with 6002 on freecharge wallet in [protected]@gmail.com user id, After ending transaction webpage showed internal error and message appeared that "BANK IS UNABLE TO AUTHENTICATE TRANSACTION" but 1500/- rupees deducted from my credit card but payment failed and the amount is not refunded to amount credit card until now. Kindly initiate the process of refunding...
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Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

Hi Team, Date of incident:- 13-Oct-2015 Client Name:- freecharge.in (Vaibhav Chambers, Unit No. 2A, 2nd floor, Bandra Kurla Complex, Bandra East, Mumbai - 400051) Description:- As per my old complaint number. freecharge agent called me to get cash back into my account and asked me details as a geniun guy. but when i shared my details they deducted my all money from my account. this is totally fraud behavior of such companies. if...
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K
kunwar.Rajneesh
from Delhi, Delhi
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Cash back not provided

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.freecharge.in

Dear Sir,

I had been recharged Videcon-D2H by Rs.500 and as per offer provided Free-Charge Rs.100 cash back. But now they said you had been not used any promo code . But i used the promo code DT20 at the time of transaction .

But now he do not want to give the cash back . so, my request is that please resolve this issue...
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yhsiddiqee
from Obra, Uttar Pradesh
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User Id Verification

Address:400051
Website:www.freecharge.in

I have a FreeCharge user id on www.freecharge.in website for recharging my mobile and Dth but last 20 days whenever I try to login on freecharge id its shows error message "Something went wrong please try later. for this reason I contact to freecharge and they did not resolve this problems and about 20 days have been passed. I suggest everyone that don't use freecharge otherwise you will suffer with your id login error....
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E
er.vikasjha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't received the right benefits against my transaction

Address:560062
Website:www.freecharge.in

I have done a ''special recharge'' of Rs 125 yesterday of my BSNL mobile no on 10th OCT-2015 nearby at 6:16 PM which supposed to provide me 177 STD + Local Minutes +200 Mb 3G Data and 100 SMS .I am using this plan since last 6 Month but this time, "Freecharge" stupid new sw done something else and hevent provide me corresponding benefits related to the scheme. I hevent received corresponding recharge offers as committed by FreeCharge app.When...
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S
sami uddin
from Mumbai, Maharashtra
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Payment Deducted,Recharge failed

Address:Bhopal, Madhya Pradesh, 462001
Website:www.freecharge.in

Sir, I am recharge Rs120 in airtel number [protected] on date[protected] the time 9:10 am.But not recharge in this number deduct my sbi account. Please refund my deduct rupees. Thank you.....
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M
monika.g5690
from Hyderabad, Telangana
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Recharge Issue (Wallet amount deducted and recharge is in pending status)

Address:Hyderabad, Andhra Pradesh, 500006
Website:Freecharge.in

Hi Team, I have made bill payment for my IDEA postpaid from my wallet with Rs. 140. The money got deducted from my wallet and payment received message got populated in my app. However, it is in pending status from yesterday. Will I get refund or bill will get paid? Please find attached screen shot and details below and let me know the status of the same. Order ID: FCMA[protected] Recharge number: [protected] Date of payment: 12-Oct-2015 Thanks...
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A
ankur singh kushwah
from Mumbai, Maharashtra
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Not returning my money in credit card. saving in its wallet without processing

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

Hi Team, Date of incident:- 12-Oct-2015 Client Name:- freecharge.in (Accelyst Solutions Pvt. Ltd) Description:- I have done transaction of rs-4789/- from freecharge account. i want to pay my datacard bill on 12-Oct-2015. but freecharge is unable to make payment to my datacard and transaction failed and saved my money to its wallet. Now i want my money back to my credit card so i can pay my bill through another mode. pleasehelp...
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A
arun_g
from Bengaluru, Karnataka
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FCEW151011241964334 i recharged through freecharge for 1098

Address:Mumbai City, Maharashtra, 560016
Website:www.freecharge.in

Hi sir, i have recharged through freecharge yesterday for 1098 for bescom electrcity bill i got as message sucess but when i checked bescom ppl they are saying amount is not credited to us so pay on time this unfair when i checked with these guys are saying our team will contact you in 6 hours but no responsee still this time....
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L
Lovpreet Singh
from Chengalpattu, Tamil Nadu
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Rs. 350 recharge of vodafone postpaid unsuccessful

Address:144001
Website:freecharge.in

I was trying to pay my vodafone postpaid mobile bill through freecharge.in on 9/10/2015 but it didn't got successful and now i have tried upto 10-11 times but the same result. I had got my Rs. 350 stuck there. I want my either my bill payed or my money back....
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