Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Freecharge.in is the worst online service I am facing now. Since last month I tried to recharge my MTS Data Card and Vodafone postpaid bill. Always the money gets deducted from my bank and it gets deposited in the wallet and from there I am neither able to utilize a single rupee for bill payment nor they are refunding my money to my bank account.
Please check the transaction history -


FREECHARGE
1z8rwXKwTcSb8ppbLOcHHQ, Wed Nov 04 2015, 10:54:27 AM
1547
Txn Reversed

FREECHARGE
1z8rwXKwTcSb8ppbLOcHHQ, Wed Nov 04 2015, 10:53:39 AM
1547
MONEY WITHDRAWN

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:51:23 AM
1031
Txn Reversed

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:51:12 AM
1031
TRANSACTION

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:49:28 AM
1031
Txn Reversed

FREECHARGE
FCMW[protected], Wed Nov 04 2015, 10:49:20 AM
1031
TRANSACTION
October, 2015
FREECHARGE
FCVA[protected], Mon Oct 12 2015, 4:37:23 PM
197
TRANSACTION

FREECHARGE
K08IAGz7SZOqpcWQXwmqOA, Mon Oct 12 2015, 2:46:47 PM
1500
Txn Reversed

FREECHARGE
K08IAGz7SZOqpcWQXwmqOA, Mon Oct 12 2015, 2:46:33 PM
1500
MONEY WITHDRAWN

FREECHARGE
GBboCnABQzyKAFsMLzamXQ, Mon Oct 12 2015, 2:44:11 PM
1600
Txn Reversed

FREECHARGE
GBboCnABQzyKAFsMLzamXQ, Mon Oct 12 2015, 2:43:57 PM
1600
MONEY WITHDRAWN

FREECHARGE
FCCW[protected], Sat Oct 10 2015, 11:05:26 AM
872
Money Added

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:45:10 AM
800
Txn Reversed

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:45:06 AM
800
TRANSACTION

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:44:00 AM
872
Txn Reversed

FREECHARGE
FCCM[protected], Sat Oct 10 2015, 7:43:56 AM
872
TRANSACTION


I need some real help to get rid of Freecharge and please advise me how to take a legal action against them.

I have recharged by mobile [protected] of 60 * 2 rs ... vodafone west bengal.. till this date it was okay... i use to get recharged instantly... but this time i never got recharged.. balance did got deducted frm my account.. tried calling its customer care.. but no good luck.. wot now??

Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0AXJTMJ3 for Rs.400.0 on 28/10/2015 04:08:03 i have credited 400 on freecharge account. But it shows 0. I have given all the details but no response from freecharge. Paytm is better than freecharge. Because within 24 hours paytm solves all problems but freecharge can not. Mob [protected]

Actually I paid electricity bill from freecharge, transaction was success payment also success buy electricity bill was showing u have still due, while I have mailed to freecharge after 4days also no respond from them please help me my order ID is Recharge Receipt from FreeCharge - Order Id: FCEW[protected]. so please solve my problem

Team, I tried paying my postpaid mobile bill through FreeCharge.in on 29-October-2015. Transaction was failed, but amount from my bank account got debited. I am yet to get the refund from FreeCharge.in. I expect a quick response from them, hence lodging a complaint. Name: V. Selvaraj Mobile No: [protected] E-mail: [protected]@yahoo.com Order ID: FCMW[protected]

I paid the tata power electricity bill using freecharge.in on 21st October but the transaction status is still pending. Also, they stopped replying to my complaints regarding this transaction. This will result into the slapping of fine on my next bill for which freecharge is solely responsible. Order I'd of the transaction is FCEW[protected]. I am planning to file case against them in consumer court.

I was trying to recharge 200/- to my mobile number [protected] using freecharge, but transaction got failed and money got debited from my account, now freecharge is not responding or refunding my money, my payment failure or recharge code is FCVA[protected] in dated wed oct 28 2015, Timing 3.40.26 PM please help me to get my money back.

I was recharging my Tatasky dth account from freecharge when the payment failed. The amount was deducted from my bank and hasn't been credited yet. The order id is FCDW[protected].
Because freecharge doesn't has a customer care phone number I reported this issue to [protected]@freecharge.in on 18 october 2015. They replied back that the amount would be automatically credited to the same bank account from where it was deducted within 5-7 working days. After checking with my bank I wrote to them again on 27 october 2015. They've not replied since.

Yesteday i was recharged 100 rs for Vodafone postpaid but recharge not successful Order id : FCMA[protected] recharge date 28th october2015. how to recharge kindly resolve my problem i am raised mail 4th time but my problem not resolved...

I recharged two airtel numbers using freecharge app. The money got deducted but the recharge plan never got activated. Airtel says they can number being recharged but the plan isn't for my numbers, so its not activated and they can't do anything. Freecharge support also says they can't do anything. I used the plan that freecharge offered in the app. Why would they have plans which are not applicable for my number, this is cheating...

On 01/08/15 booked tickets for movie in my credit card. On 02/08/15 two unauthorized transactions amounting Rs649/- each totaling Rs1298/- was charged in my credit card by ACCELYST SOLUTIONS PVT LT, WITHOUT MY KNOWLEDGE AND AUTHORISATION. The fact came to my notice only when I got the summary of my monthly bill. There is no OTP in my regd mobile for these unauthorized transactions. Have lodged a formal complaint with the credit card company,...

I have added money to my freecharge account on[protected]. But money was deducted in my bank account bt i didn't get my balance to my freecharge account. These are my Transaction ids [protected] [protected]. [protected] my freecharge account was [protected]@gmail.com Every time i am facing problems with freecharge and losing money. At one case i am having 50rs in my freecharge account on but i have to recharge at that time 50rs from my freecharge account and 56rs[protected] from my bank account was deducted.My freecharge account was [protected]@gmail.com. I want my all money back

After I received a call from your company my amount of Rs 1200 has been deducted from my debit card.. For that deduction I blocked my cardcard So recharge me back for that amount to [protected].. !!!

I had recharged my Reliance GSM prepaid with 500 rs on 26th Oct 2015 using promocode (PP20) and also added a free McDonald coupons as well. My phone no has been recharged successfully but haven't received my cashback and free coupons yet. Also it is showing in pending state in my free charge account. I have emailed to customer care but every time they responded with new Ticket number. Please help me to get the update from Freecharge. Order Number : FCVW[protected] Tickets raised: 2325475 and 2335693

I had used Freecharge website to recharge my Airtel Mobile number on 27th Oct 2015. The transaction failed and I got credits in my free charge a/c. However when i retried to do the recharge, my credit was utilised, the transaction is still in process, its been more than 24 hours . I am getting no message whether the transaction is failed or successful because of which I cannot do another recharge . I emailed on companies customer care id to which I received a computer generated email with complaint number :"Ticket # 2334374", after a while I got a mail that they are assuming that the complaint is resolved . To which i replied and i got another complaint number "Ticket # 2336016". No action has been taken by them . Moreover they do not have a customer care number, which has caused more distress . I would like to go ahead with a case against the company if i do not receive my service . I hope this information is sufficient and i would get help from here. Thank You

I have paid My BSES Rajdhani bill on 22 oct-2015 amt-5850rs but still not update in my BSES a/c. today is last day for my bill payment so kindly update for your reference payment slip attached. Order Id: FCEW[protected] My freecharge ID -prashant.[protected]@gmail.com Mobile no:-[protected]

This is to bring to your notice that on 3/10/2015 I made a payment through Free charge.in login through my account . The Amount is Rs.220 but the amount is till date not refunded in my account . I as a Sincere customer expect the same sincerity from u as through bank the amount is totally to deducted from the source .neither it's reverse hence the amount is very well available with you.

FCVA[protected] with ref to the mentioned transaction id my recharge transaction was failed on 24Oct and the process of my refund to my wallet was not yet by the freerecharge interns of sending mails not care about anything and also no respond to them. Kindly take some action about this issue

I have paid electricity bill through freecharge on 16/10/2015 due date was 23/10/2015/ Amount was RS 6969. They said bill payment is done but jaipur electricity department never recived it. I kept on sending emails to freecharge team and got tired of sending mails, they dont even call me and dont reply anything positive. They kept saying they have paid it and it is successful. Now penalty haven been added to the bill and still this is not resolved. I doubt this incident as a theft and freecharge team has to pay the penalty and refund me whole amount. Attached is the bill i paid through freecharge--freechargereceipt and penalty added bill as freecharge didnt pay it--bill kno:[protected] Jaipur Vidyut Vitran Nigam Limited bill paid; : date 16/10/2015 order id FCEW[protected]

I'm totally not happy with the company service. I've been writing multiple times but no reply from Free charge.

I've 4849 in my account but i'm not able to send that to my bank account. I needed this money yesterday and have been writing for last 4 days for help but they didn't reply so Finally i've to come here and write about the fraud business they are doing.

They are taking the customer money and securing it in there wallet and not providing an option to transfer it to bank account.

When you try transferring it it'll say You can't transfer money at this time. .
They don't Understand the urgency for a customer and they don't have a telephone number also where we can directly talk to them.

My account- [protected]@gmail.com