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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
278

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 92

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N
NarendraT
from Yaval, Maharashtra
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Money refund

Address:Pune, Maharashtra, 412105

Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0AXJTMJ3 for Rs.400.0 on 28/10/2015 04:08:03 i have credited 400 on freecharge account. But it shows 0. I have given all the details but no response from freecharge. Paytm is better than freecharge. Because within 24 hours paytm solves all problems but freecharge can not. Mob [protected]...
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M
mouli159
from Alampur, Telangana
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Utility service electricity bill

Address:Mumbai City, Maharashtra, 400093
Website:freecharge.in

Actually I paid electricity bill from freecharge, transaction was success payment also success buy electricity bill was showing u have still due, while I have mailed to freecharge after 4days also no respond from them please help me my order ID is Recharge Receipt from FreeCharge - Order Id: FCEW[protected]. so please solve my problem...
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A
Arunkumar_v12
from Mumbai, Maharashtra
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Refund not received- Order Id : FCMW151029251127272

Address:600091
Website:www.freecharge.in

Team, I tried paying my postpaid mobile bill through FreeCharge.in on 29-October-2015. Transaction was failed, but amount from my bank account got debited. I am yet to get the refund from FreeCharge.in. I expect a quick response from them, hence lodging a complaint. Name: V. Selvaraj Mobile No: [protected] E-mail: [protected]@yahoo.com Order ID: FCMW[protected]...
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V
vipin778.dce
from Mumbai, Maharashtra
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Non payment of the utility bill

Address:Mumbai City, Maharashtra, 110015
Website:www.freecharge.in

I paid the tata power electricity bill using freecharge.in on 21st October but the transaction status is still pending. Also, they stopped replying to my complaints regarding this transaction. This will result into the slapping of fine on my next bill for which freecharge is solely responsible. Order I'd of the transaction is FCEW[protected]. I am planning to file case against them in consumer court....
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N
nilraj123
from Bengaluru, Karnataka
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Payment refund

Website:www.freecharge.in

I was trying to recharge 200/- to my mobile number [protected] using freecharge, but transaction got failed and money got debited from my account, now freecharge is not responding or refunding my money, my payment failure or recharge code is FCVA[protected] in dated wed oct 28 2015, Timing 3.40.26 PM please help me to get my money back....
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B
biswajitrishi
from New Delhi, Delhi
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Transaction failed money been deducted

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

I was recharging my Tatasky dth account from freecharge when the payment failed. The amount was deducted from my bank and hasn't been credited yet. The order id is FCDW[protected].
Because freecharge doesn't has a customer care phone number I reported this issue to [protected]@freecharge.in on 18 october 2015. They replied back that the amount would be automatically credited to the same bank account from where it was deducted...
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T
Thirupathi@
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction pending state

Address:500061
Website:freecharge.in

Yesteday i was recharged 100 rs for Vodafone postpaid but recharge not successful Order id : FCMA[protected] recharge date 28th october2015. how to recharge kindly resolve my problem i am raised mail 4th time but my problem not resolved......
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B
Bimal69
from Bengaluru, Karnataka
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Recharge didn't work

Address:560095
Website:Freecharge.in

I recharged two airtel numbers using freecharge app. The money got deducted but the recharge plan never got activated. Airtel says they can number being recharged but the plan isn't for my numbers, so its not activated and they can't do anything. Freecharge support also says they can't do anything. I used the plan that freecharge offered in the app. Why would they have plans which are not applicable for my number, this is cheating......
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D
Dr AK Mishra
from Jaipur, Rajasthan
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Fraudulent charges on credit card

Address:Belgaum, Karnataka, 591124

On 01/08/15 booked tickets for movie in my credit card. On 02/08/15 two unauthorized transactions amounting Rs649/- each totaling Rs1298/- was charged in my credit card by ACCELYST SOLUTIONS PVT LT, WITHOUT MY KNOWLEDGE AND AUTHORISATION. The fact came to my notice only when I got the summary of my monthly bill. There is no OTP in my regd mobile for these unauthorized transactions. Have lodged a formal complaint with the credit card company,...
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M
mahesh baggam
from Delhi, Delhi
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Money deduction

Address:500018
Website:FREE CHARGE

I have added money to my freecharge account on[protected]. But money was deducted in my bank account bt i didn't get my balance to my freecharge account. These are my Transaction ids [protected] [protected]. [protected] my freecharge account was [protected]@gmail.com Every time i am facing problems with freecharge and losing money. At one case i am having 50rs in my freecharge account on but i have to recharge at that time...
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B
Bonom Konyak
from Bhubaneshwar, Odisha
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Blind deduction of Rs 1200

Address:Dimapur, Nagaland, 797112
Website:Free charge.in

After I received a call from your company my amount of Rs 1200 has been deducted from my debit card.. For that deduction I blocked my cardcard So recharge me back for that amount to [protected].. !!!...
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N
nitin.2707
from Mumbai, Maharashtra
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Need status update of my Order#FCVW151026249406559

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

I had recharged my Reliance GSM prepaid with 500 rs on 26th Oct 2015 using promocode (PP20) and also added a free McDonald coupons as well. My phone no has been recharged successfully but haven't received my cashback and free coupons yet. Also it is showing in pending state in my free charge account. I have emailed to customer care but every time they responded with new Ticket number. Please help me to get the update from Freecharge. Order...
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A
aashlesha gode
from Mumbai, Maharashtra
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No service provided in spite of debit from Bank A/c

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I had used Freecharge website to recharge my Airtel Mobile number on 27th Oct 2015. The transaction failed and I got credits in my free charge a/c. However when i retried to do the recharge, my credit was utilised, the transaction is still in process, its been more than 24 hours . I am getting no message whether the transaction is failed or successful because of which I cannot do another recharge . I emailed on companies customer care id...
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P
pbhatnagar48
from Mumbai, Maharashtra
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Payment done

Address:New Delhi, Delhi, 110019
Website:www.freecharge.in

I have paid My BSES Rajdhani bill on 22 oct-2015 amt-5850rs but still not update in my BSES a/c. today is last day for my bill payment so kindly update for your reference payment slip attached. Order Id: FCEW[protected] My freecharge ID -prashant.[protected]@gmail.com Mobile no:-[protected]...
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Address:Mumbai City, Maharashtra, 400708
Website:www.freecharge.in

This is to bring to your notice that on 3/10/2015 I made a payment through Free charge.in login through my account . The Amount is Rs.220 but the amount is till date not refunded in my account . I as a Sincere customer expect the same sincerity from u as through bank the amount is totally to deducted from the source .neither it's reverse hence the amount is very well available with you....
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B
Basithemirates
from Mumbai, Maharashtra
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Refund amount not processed

Address:Chennai, Tamil Nadu, 600044
Website:Freerecharge.in

FCVA[protected] with ref to the mentioned transaction id my recharge transaction was failed on 24Oct and the process of my refund to my wallet was not yet by the freerecharge interns of sending mails not care about anything and also no respond to them. Kindly take some action about this issue...
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Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have paid electricity bill through freecharge on 16/10/2015 due date was 23/10/2015/ Amount was RS 6969. They said bill payment is done but jaipur electricity department never recived it. I kept on sending emails to freecharge team and got tired of sending mails, they dont even call me and dont reply anything positive. They kept saying they have paid it and it is successful. Now penalty haven been added to the bill and still this is not...
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R
Roshan Singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still not able to send money to bank account

Address:Chennai, Tamil Nadu, 600100
Website:www.freecharge.in

I'm totally not happy with the company service. I've been writing multiple times but no reply from Free charge.

I've 4849 in my account but i'm not able to send that to my bank account. I needed this money yesterday and have been writing for last 4 days for help but they didn't reply so Finally i've to come here and write about the fraud business they are doing.

They are taking...
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Address:Jaipur, Rajasthan, 302012
Website:www.freecharge.com

I have paid Rs 3523 for JVVNL bill threw FreeCharge.In, but even after four days of amount deduction FreeCharge neither confirming the payment to JVVNL and nor refunding the amount, when completing on email I received the ticket #2308563, but they not responding for further email's, and telephonic contact attempts are always busy....
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K
Kashif7879
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw Money

Address:Mumbai City, Maharashtra, 411057
Website:www.freecharge.in

I added 3000 money to my freecharge account. Now I want to withdraw back to my account. Its more than 5 days and the system is Not allowing me to do so. I have send emails multiple times to freecharge support team and trying to call them but they are not responding....
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