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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Mumbai
Mumbai City District
Maharashtra
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 94

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S
Shresht Garhwal
from Bhopal, Madhya Pradesh
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Recharge issue balance yet not received

Address:Bhopal, Madhya Pradesh, 462023
Website:www.freecharge.co.in

I have done regarge by freecharge .in on my no [protected] the amount got deducted from my bank but balance yet not recieved and a msg aroused sayng payment failure i was booking for complaint for this issue on consumer care but it does not succeded kindly help asap Order id-FCVM[protected] Msg recieved on my no by bank Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0AVDGXM2 for Rs.80.0 on 11/10/2015 03:40:19...
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M
mandeep.k0248
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Refund

Address:Shahid Bhagat Singh Nagar, Punjab, 144524

Dear Team, I have initiate a mobile bill payment from freecharge on 9th oct'15 which transaction was failed, however my amount still not credited in my freecharge wallet. Find below mentioned details for your reference. Please check and do the needful. Recharge date :- 9th Oct'15 Amount :- 135 Transa ID :- FCVA[protected] Contact no :[protected] Regards, Mandeep kumar i.d [protected]@yahoo.in......
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M
Mhariprasad
from New Delhi, Delhi
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Payment Not Received

Address:522234
Website:Freecharge

Respected Sir/Madum, 06-Oct-2015 I Done A Recharge With Rs.294/- On Net Banking With SBI Bank. Amount Is Deducted From My Account, But Recherge Was Not Done. I Didn't Get Any Money. So, Plz Respond To My Complaint. Refrence No is :[protected]IG0AULIJX8...
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S
spadeabhi93
from Gurgaon, Haryana
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No refunds either in the form of cashback or credits

Address:Lucknow, Uttar Pradesh, 226017
Website:freecharge.com

My mobile number is [protected] (Vodafone UPE). I tried to recharge my phone on 3 October 2015 amounting to INR 100 through SBI Net Banking. I was asked to enter the otp and i did it. Afterwards a freecharge internal server error was displayed. I checked it online and found that many users have faced this problem and they were refunded in 3 to 4 days. Today is 9 October 2015 and i havent received either credits or cashback. Unfortunately...
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S
Sohilvhora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited from freecharge account but mobile bill payment not done

Address:Anand, Gujarat, 388340
Website:www.freecharge.in

Dear Team, I have initiate a mobile bill payment from freecharge on 6th oct'15 which transaction was failed, however my amount still not credited in my freecharge wallet. Find below mentioned details for your reference. Please check and do the needful. Recharge date :- 6th Oct'15 Amount :- 500 Transa ID :- FCMA[protected] Recharge no :- [protected] Contact no :- [protected] Regards, Sohil Vhora...
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G
ggulati82
from Gurgaon, Haryana
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Refund Requested

Website:www.freecharge.in

I have tried adding money to my freecharge account, I did two transactions of Rs.250 and Rs.300 to add funds to freecharge wallet, but my account did not get credited whereas bank account got debited. I request freecharge to please resolve the issue, for your reference Ticket # 2225324 is my complaint ticket. I would also like to request all Freecharge complainants to get together and file case in consumer court for cyber fraud....
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P
papsa.pr
from Agra, Uttar Pradesh
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Haven't got refund

Address:Mumbai City, Maharashtra
Website:Freecharge.com

I have done a dth recharge of ₹500 twice through freecharge and the money( 1000₹)debited from my bank account but the recharge was not successful. Then i mailed to them and they worked on the matter.then after 3 hrs i got mail that my problem was resolved but it was not.since then they did not replied. order noFCDA[protected] and FCDA[protected]...
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M
Mr. munna tiwari
from Delhi, Delhi
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Refund Amount

Address:Gurgaon, Haryana

I paid my mobile bill 570 /- for airtel company through free recharge. but my amount not p[aid to the telecom company. and FREECHARGE Company did not accept it. Ref No.- DF[protected] Narration- POS [protected] FREECHARGE POS DEBIT VALUE DATE- 10 AUG 2015....
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B
Bhushan rudra
from Delhi, Delhi
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Recharge not happened money deducted from account

Address:Chennai, Tamil Nadu
Website:www.freecharge.in

Hi

I made one recharge on date 6-10-15 from freerechare to my cridet card.
But its not happened till Now. So please refund my money on urgent basis.
I am very disappointed from this type of service.

Tranx. FYR

FCDW[protected]


Regards,
Bharat Singh
[protected]...
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T
tushar_k
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Poor customer support

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I've recharged for Rs 850, they deducted from my bank account after that recharge failed and I got freecharge credits, I requested them to refund my money back to my bank account as paytm do, they don't have anyone sitting at their email support all those mails coming to me was auto generated through system and with same reason again and again, just pissed of and than I recharged again with rs 600, now it's been 1 day status of my recharge...
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P
prithwirajadak
from Tamluk, West Bengal
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Fraught my amount of Rs 332 through www.freecharge.in

Website:www.freecharge.in

I went to recharge through www.freecharge.in of [protected] on 30/07/2015 and [protected] on 18/09/2015 twice in a day and the amount debit to my bank account on 30th July 2015 as Rs 500, 18th sept 2015 as Rs 357 and 20th July 2015 as Rs 357 but not recharge to my both mobile no. According to the freecharge history i got 17/08/15 - RS 222, 17/08/15 - RS 337, 20/09/15 - RS 50, 26/09/15, RS 74 and 30/09/15 - RS 199 against Rs 1214 and balance...
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A
anha
from Gurgaon, Haryana
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Amount debited from account but did not recharge

Website:freecharge.in

I had a recharge of 75 full talk time in my reliance gsm..the amount has been debited from my account but there is no recharge.. are these freecharge apps are making fools to one who trust them.. only the hell is going on.. freecharge ...really very disappointing and will never use this app in my lyf...
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A
anshul5981
from Raipur, Chhattisgarh
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No refund after recharge failed

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I tried to recharge my airtel mobile no. with freecharge application . all went fine till the payment gaateway. the payment was sucessful. i recieved a message from my bank saying 299 deducted from my account . afer that it failed and freecharge is showing recharge failed. no refund has been given to me by the bank or freecharge. please refund my money to my bank or freecharge credits. recharge amount Rs 299/- sbi bank transction no....
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C
ChetanBudde
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Failed Transaction || Money deducted

Address:Bangalore, Karnataka
Website:www.freecharge.in/

Date :: 5/9/15 I payed MTS postpaid Bill and its showing failed transaction this happened twice 2260/- is deducted from my bank account its credit in my account but I dont need the money to be credited to FreeCharge account. please refund it back in Bank account...
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H
harsh3029
from Dehra Dun, Uttarakhand
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Recharge for the cellphone

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I tried to do recharge on my cellphone of the operator AIRTEL, through website of the company FREECHARGE ..The balance from my bank account was deducted of rs 250, but my recharge was not done i tried many times but it was unsuccessful...I even mailed the company for this and they assured me that i will get the refund in my freecharge account and then i can do recharge again .. after few hours i got the mail saying that my query has been...
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P
Pradeep MS
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Amount deduction from account

Website:www.freecharge.in

Yesterday I have made two transactions through free charge.in amounting rs.39&19 respectively to recharge my mob no.[protected]. The amounts were deducted from my bank account but neither the recharge got done nor it reflects in my free charge wallet. Please consider the matter seriously and refund my amount...
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A
Ashrafarm
from Bengaluru, Karnataka
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Mobile recharge not happened

Address:Bangalore, Karnataka
Website:www.freecharge.in/app/contactus.htm

I had done mobile recharge of Rupees 50 and Rupees 349 as per the below order ID FCVA[protected], FCVA[protected] for the Airtel number [protected], no recharge has happened, after complaining to both free charge and snap deal (parent company) neither mobile charge is credited or any refund is done this company is doing lot of fraud transactions...
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Deeksha Kotian
from Gurgaon, Haryana
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Reversal of my money

Address:Mumbai City, Maharashtra
Website:www.freecharge.in/mobile/

I had tried to do recharge of rs.296 on 27.9.15..its a net pack. from freecharge.the recharge was not unsuccessful. .n amount was deducted but next day it was reversed..but now today the same has been deducted. .I have not got the recharge. .I have been charged for..n der is no proper reply.the freecharge customer care are co ordinating through email..which is not at all satisfactory. . they hav not at all tried to contact me through my number.i...
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S
Sunnyy10
from Gurgaon, Haryana
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Bill payment not done

Address:Hyderabad, Andhra Pradesh
Website:Www.freecharge.com

Hi I'm Ravi, I have made postpaid bill payment of rs 1200 with my credit card through free charge app on 26 sep'2015. But the bill was never paid and rs 1200 was deducted from my card. I've checked in my free charge credits it's showing as 0. I spoke to the customer care but there was no response. I want action to be taken in this matter. Appreciate ur immediate action on this. My Order id: #FCMW[protected]...
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A
ashishpat86
from Madgaon, Goa
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Issue related FreeCharge Wallet

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

Hello, I am Ashish Patel.I tried to fill my FreeCharge account wallet by Rs. 1600 yesterday.The amount was deducted from my AXIS bank but didn't reflect in my FreeCharge wallet.I have submitted the complaint regarding this and they gave promise to solve in 24 hours.But Nothing happened till now.The token number generated by FreeCharge is #2178862.Now they are not replying any mail from me....
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