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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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+91 12 4433 0000
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Mumbai
Mumbai City District
Maharashtra
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 95

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P
Prashant S Pingat
from Mumbai, Maharashtra
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No refund of mony while recharge was not done

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

My recharge id was #FCMA[protected].I was trying to pay bill for my idea pospaid and mony was deducted from bank account, recharge was not done ...yet mony was not included in frecharge credit ...it was taken abot 3 days no response yet...
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G
gorang goyal
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Electricity bill payment not made

Address:Jaipur, Rajasthan
Website:freecharge.in

I have paid electricity bill for K number[protected] on[protected] My account has been debited with the amount Rs. 6325. but its not showing paid at the jvvnl site. it is still showing the same amount to be paid. kindly tell me what to do....
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U
Upendra Ahire
from Pune, Maharashtra
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Rs 3036/- Refund is still not done

Address:Mumbai City, Maharashtra
Website:www.freecharge.in/

Hi i am Upendra Ahire and this is regarding ORDER ID : FCDW[protected] for which i made a yearly recharge of my videocon d2h subscription and an amount of Rs 3036/- is deducted from my SBI bank account when i emailed to [protected]@freecharge.com they said it will be credited within 7 days but after 10 days also money is not credited and again i emailed them and now they are saying it will take 7-8 more days to get my refund in my bank. i am...
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R
Ravi Jethva
from Cuncolim, Goa
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Recharge not done (refund)

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I've done recharge to the number +91-[protected] at 10:11 pm 23 sep 2015 Amount was deducted from my bank account but recharge of 97/- rs 250 3G vodafone scheme is not activated yet. so i want my refund now. order id: #FCVA[protected]...
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R
rtech support for you
from Delhi, Delhi
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Fraud

Address:Ludhiana, Punjab
Website:freecharge.in

I have recharged by number [protected] at Rs.246 still its not recharged to my number i request you to refund my money as i have sent email many time to [protected]@freecharge.in i am not getting response. please take further action. dont still peoples money...
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P
Prachi Chandrakant
from Mumbai, Maharashtra
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Service not provided and money charged

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

What a fraud company! You'll have deducted money from my account but havent yet done the recharge. And then nobody even bothers to pick up the phones. I've called almost 50 times now. My transaction ID id FCVI[protected]. It was a recharge of 147 for 3G netpack for vodafone. Either make the refund or initiate the recharge. If this is not done i dhall approach the consumer court...
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C
Chandrabhushan Thakur
from Baloda Bazar, Chhattisgarh
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Rech. should not be done

Address:Sukma, Chhattisgarh
Website:www.freecharge.com

Dear sir
I have recharge through freecharge.com
My mob no is [protected] and rech. Amt 110 rs
21 / 09 / 2015
By sbi debit card txn detail below
Pos[protected] freecharge_ bd sbipg on dt 21 / 09 / 2015. Rech. Is not done but amt deducted my a / c
Pls resolve it immedietly....
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A
aryathelife
from Bengaluru, Karnataka
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Recharge not processed .

Address:Bangalore, Karnataka

Order Id : FCVW[protected] Order Id: FCMW[protected] I recharged for airtel and vodafone operators. i have not received the amount as recharge for both the operators. Freecharge is just sending automated replies that it will be done but there seems to be no progress from their side....
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B
Balakrishna VN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done to my number but detected money from mty account

Address:Bangalore, Karnataka

I have recharged by number [protected] at Rs.199 on 10 September but still almost 2 days its not recharged to my number i request you to refund my money as i have sent email many time to [protected]@freecharge.in i am not getting response. please take further action. dont still peoples money...
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P
pdilipkumar
from Jodhpur, Rajasthan
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Amount debited from account but not refunded.

Address:Jodhpur, Rajasthan

I have paid my vodafone postpaid payment rajasthan through this website which site was debited amount from my bank account successfully but on the website shown transaction failure. As on dt.09/09/2015 on 5:01pm Rs.490/- payment debited from my account and when i mail on [protected]@freecharge.com then i received that within 6hrs payment refund on my account automatically but still not received and not reply on a particular mail systematically manner...
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G
gaurav1994
from Gurgaon, Haryana
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Fake recharge policy

Address:Faridabad, Haryana

I did a recharge from freecharge of 85 . And when I got balnace it in vodafone sim it in secondary . Usage i Dont what it is . I got it without knowlege . Now when i asking for Refuns in email they said ask from vodafone ., And vodafone said ask from frecharge .. And and there no num to talk om freecharge . This is scam company . There are not refunding money .. Making false promises . I dont know why vodafone doing this scam with the customers...
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G
gillmukesh7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done

Address:Bikaner, Rajasthan

I recharge my airtel mobile for Rs. 34/- on 08/09/2015 vide transaction id IGOAQQDQL2. The amount deducted from my account. But I did not get any benefits. I contacted airtel customer care and came to know that no recharge for this amt was done. I registered two complains with free charge.in and got Ticket No . #2113338 and 2115608. But yielded no fruitful result. I d say its a rubbish app and suggest not to use it....
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R
Riya Agarwal
from Mumbai, Maharashtra
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Mobile bill payment confirmation not received

Address:Gurgaon, Haryana

Hi i have paid my vodafone mobile bill of rupees 245 on 20 august, but till now i didnot recieved any confirmation. When i am checking the my vodafone, my bill is still not paid and even extra charges are levied. Please help as soon as possible....
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M
Milind Saxena
from Noida, Uttar Pradesh
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Fraud

Address:Gautam Buddh Nagar, Uttar Pradesh

I tried to make a postpaid bill payment twice through Freecharge.in website of Rs 1024/- on 18-Aug-2015 through netbanking Order ID 1 : FCMW[protected] Order ID 2: FCMW[protected] Both payments failed, the website refunds back the amount into their FC Credits to force customers to use their website/app only... This is a bogus service, they dont even have a customer support contact #.. I need my money back...
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A
Apoorv Upadhyay
from Bengaluru, Karnataka
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Fraud , unethical behaviour

Address:Bangalore, Karnataka

On 15th august i recharged with freecharge on my number [protected] for 248 and got message for successful recharge but after that i haven't recieved any benefit and when i called airtel customer care they told me that recharge of 198 has been done on my number freecharge is saying contact airtel and airtel is denying to do anything i will attach all relevant proof so that you can understand that 248 recharge was for airtel double data...
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V
vjnvinod
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Payment issues not refunded

Hello, i tried recharging my MTS MBlaze postpaid connection via Freecharge.in, and the transaction was failed, and they credited the amount in the freecharge wallet automatically Please note that, this is not correct to use the Customer money to put that in wallet Please refund the money back to my credit card account My MTS number: [protected] Incident date: 8/17/2015 Registered Mail id: [protected]@gmail.com...
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A
Abhimohanty1812
from Hyderabad, Telangana
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Money debited from account but recharge failed and the money is not refunded.

Address:Khordha, Odisha

Using the freecharge app I requested a top up of Rs 70 for which the amount was debited from my account and the payment was successful. Till yesterday the recharge status was shown to be 'in process'. Today freecharge has initiated the recharge status to be failed. The have not refunded the money....
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M
m.gurpreet
from Guwahati, Assam
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Balance deducted from bank but recharge not done

Address:Nagaon, Assam

Dear sir, I have recharged an amount of Rs 349 on 10/08/2015 at [protected] (vodafone assm) but I have not got my recharge and money has been deducted from my account of State bank of india. Payment was done via ATM debit card and txn number of SBI is[protected]. I contacted freecharge.in with in few hours first they gave me support Ticket # 2042510 and then they gave me payment for the order no (FCVC[protected]) which has not been...
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Balwinder Singh Sra
from Bathinda, Punjab
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Debit Card Fraud

Address:Bathinda, Punjab

Dear sir, Some fraud made with me, who used my debit card of ICICI bank to purchase from you . We request to you kindly cancel all these transactions, because they are cyber criminals VIN/FREECHARGE /[protected]/0 VIN/FREECHARGE /[protected]/0 VIN/FREECHARGE /[protected]/0 VIN/FREECHARGE /[protected]/0 VIN/FREECHARGE /[protected]/0 VIN/FREECHARGE /[protected]/0...
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S
scgupta1945
from Meerut, Uttar Pradesh
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Payment recd recharge not done

हमारी शिकायत नहीं कर रहे दूर । कितने निकृष्ठ व कितने हो क्रूर । फ्रीचार्ज भी होगया अब महगा । खुशी से नाचना पहनके लहंगा । SCGupta Mob"[protected] (Recharge failed Not Refunded till 9 days Order ID : FCVW[protected] Date : 26-Jul-2015 1.Complaint...
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