Claimed

Gaana.com Complaints & Reviews

1.8
Last updated Apr 25, 2024
Complaints 723
Resolved
251
Unresolved
472
Quick Links
Statistics
Share
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gaana.com
Customer Service Contacts

Gaana.com Phone Numbers

Phone
+91 12 0677 6830
368
219

Gaana.com Website

Gaana.com Head Office Address

Plot No. 391, Udyog Vihar, Phase–III
Gurgaon
Gurgaon District
Haryana
India
122016

Gaana.com reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raviranjan1127
from Chhapra, Bihar
Jul 27, 2022
Report
Copy

Automatic renewal

Address:Noida , Uttar Pradesh

Niva Devi
July 27/2022

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my Paytm payment Bank ..this gaana plus subscription was not needed.
My contact number [protected]

Please solved my query as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan Tech
Jul 27, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Report
Copy

Subscription Refund

Address:Sandhya Restaurant & Bar

Hi, my ganna plus subscription got renewed automatically without my permission and an ammount of rs249 got deducted from my phone pay balance.. I kindly request you to refund my money back into my phone pay wallet as this ganna plus subscription was not needed ......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhamtomar912
from Kharkhoda (Haryana), Haryana
Jul 27, 2022
Report
Copy

Money Fraud

Address:Kharkhoda, Haryana

I didn't receive any intimation before, for the renewal of 1Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offer by some other vendor. So, now I am not willing to pay Rs. 499 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED
My Order Id is:-
GAANA[protected][protected]U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshyagaming9839
Jul 25, 2022
Report
Copy

Cancel Subscription Refund Money

I didn't receive any intimation before, for the renewal of 1Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offer by some other vendor. So, now I am not willing to pay Rs. 499 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Chhaya Rana
from Gurgaon, Haryana
Jul 25, 2022
Report
Copy

Amount Deducted for Auto Renewal of gaana plus Subscription without my permission

I didn't receive any intimation about deductions of Rs 499 got deducted from my paytm balance for the renewal of 1 Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offered by some other vendor.
So, now I am not willing to pay Rs. 499 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED
My Order Id :-GAANA[protected]U...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshyagaming9839
Jul 25, 2022
Report
Copy

Please refund my money

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shubhamtomar912
from Kharkhoda (Haryana), Haryana
Jul 24, 2022
Report
Copy

Auto Renewal of gaana plus Subscription without my permission

Address:Kharkhoda, Haryana

I didn't receive any intimation before, for the renewal of 1Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offer by some other vendor. So, now I am not willing to pay Rs. 499 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED
My Order Id :-
GAANA[protected][protected]U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhamtomar912
from Kharkhoda (Haryana), Haryana
Jul 24, 2022
Report
Copy

Refund Money And Cancel Subscription

Address:Kharkhoda, Haryana

I didn't receive any intimation before, for the renewal of 1Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offer by some other vendor. So, now I am not willing to pay Rs. 499 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED
My Order Id Is:-
GAANA[protected][protected]U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhamtomar912
from Kharkhoda (Haryana), Haryana
Jul 24, 2022
Report
Copy

Money Withdrawn Without My Permission

Address:Kharkhoda, Haryana

RS.499 got deducted from my paytm wallets without any permission.
Please Cancel the subscription and refund my money ASAP.
Please give me back my money.
My Order Id :- GAANA[protected][protected]U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhamtomar912
from Kharkhoda (Haryana), Haryana
Jul 24, 2022
Report
Copy

Cancel Subscription And Refund

Address:Kharkhoda

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet..i Kindly request you to refund my money back into my paytm wallet and this subscription was not needed . Unsubscribe me and give back my money...
My order Id Is :- GAANA[protected][protected]U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi99
from Allahabad, Uttar Pradesh
Jul 24, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding auto renewal

I used gaana for a day in april 2022 . since then i haven't used gaana but gaana renewed my subscription without my permission . 499 has been debited from my paytm account without my permission .So its a request to higher authorities of gaana to take a look at this issue. and i need my money back. this is immoral to take someones money without their permission....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Babulal Chawda
from Gandhidham, Gujarat
Jul 22, 2022
Report
Copy

Subscription not working

I have purchased Cordless landline phone from Panasonic and they offered subscription for 6 month of GAANA. under coupon code FK1665GQ2MZJ. which I used before 10/05/2022 in my mobile but after that it is not working and ask for subscription

B H chawda...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Kelkar
Jul 21, 2022
Report
Copy

Subscription Not activated

I paid for one year Gaana Plus subscription, however the membership is not activated. I chatted with the bot via the app, shared the payment details, including payment screenshot, not once but twice, giving a days time for them to take action. So far nothing has happened. They neither activate the membership nor refund the money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rutuja_kharche
from Pune, Maharashtra
Jul 19, 2022
Report
Copy

Gaana trying to deduct money repeatedly

I recently cancelled gaana plus subscription but still gaana is repeatedly trying to deduct money from my bank account. Customer care of gaana is not of any use, they are not even replying. I wrote multiple emails but of no use....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satheerth
Jul 16, 2022
Report
Copy

Subscription and refund issue

I recently bought a samsung f22 and got a free gaana plus subscription. I used the code and they asked the debt 1 rupee. But they charged 199/- and activated autopay. The subscription didn't activate and autopay is on in my phone pe. And i am unable to cancel autopay.
I want refund of 199/- and cancel my autopay....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A few month ago I got a coupon code of gaana.com.I use this coupon in gaana.com
Without giving any permission to auto subscription.
Gaana .com RS 499 got deducted from my paytm wallet. Without any permission, Kindly request you to refund my money back into my paytm wallet.
i don't need this subscription....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kundank18
Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RS.499 got deducted from my paytm wallets without any permission

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet..i Kindly request you to refund my money back into my paytm wallet and this subscription was not needed . Unsubscribe me and give back my money....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pramod Sthavareekamath
Jul 13, 2022
Report
Copy

399 Debited without my permission.

Address:Bangalore

My Gaana login mobile no: [protected]
email: [protected]@gmail.com

On july 12 2022 my 399 Rs. is debited for gaana plus without any notification and without my permission.
Please cancel the subscription and refund my 399 Rs....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had paid Rs 99 on 09.07.22 today on website of Ganna.com, however I have no trace where it has gone & also I have received massage from my bank that it has gone to Paytm ... name of Ganna.com not appearing any where, and subscription also not appearing .. pl help to resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fazlur R. Khan
from Shahjahanpur, Uttar Pradesh
Jul 7, 2022
Report
Copy

Renew Gaana Plus subscription without my permission

Gaana Plus deducted my money from Phone pay without my consent .I don't want to continue gaana .I want My money 399 rupees back.
Refund my money please.
Thanks again!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy