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Gaana.com Complaints & Reviews

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Last updated Apr 25, 2024
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Plot No. 391, Udyog Vihar, Phase–III
Gurgaon
Gurgaon District
Haryana
India
122016

Gaana.com reviews & complaints page 11

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T
Turbo123
Jul 7, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund request for gaana subscription

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....
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I had a 3 month free gaana subscription and before the renewal date i.e. 5 july 2022 I turned the auto renewal off through the app. But after the date it got auto renewed and debited Rs 399 from my account. And also it showed the auto renewal option on even though it was off.
I request refund as I don't need the subscription now.

Order id: GAANA[protected][protected]U...
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Akhilesh_23
Jul 2, 2022
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Unethical behavior

I purchased a mobile online and I have received a Gaana.com subscription.
I had paid 1 rs via PhonePe android app to gaana.com on 29 Dec 2021, and I am not aware that they have set autopay from gaana.com. I canceled autopay from gaana.com in January 2022.
As I am not able to delete autopay settings I requested to cancel autopay to PhonePe, but they said the merchant needs to cancelremove autopay from their end. From both side...
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Arvind57
Jul 1, 2022
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Auto renewal without permission

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed......
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J
jitesh gaikwad
Jul 1, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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They debited my account without my perm

Address:Gaana music app
Website:Gaana music app

I dont want gaana subscription they debited by bank acount of rs 399 without my permission I want my money back my mobile number is [protected] email [protected]@gmail.com...
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Rohit85.Kumar
from Hathras, Uttar Pradesh
Jun 30, 2022
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Gaana Account Deleted Request

Dear Gaana Team,
I Rohit hereby to saying that i have already carry another account of Gaana I.e. registered with my email id. [protected]@gmail.com.

So i want to request you to please delete my account asap.

Delete Account Details.
Email: N/A
Name: Rohit Singh
Mobile Number: [protected]

If any concern or queries feel free to contact me.

Namaste!!!br...
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N
Nhk boss
from Palwal, Haryana
Jun 30, 2022
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Money deduction from my account

Address:391, phase 3 udyog Vihar sector 20 gurugram, Haryana 122016

Money deduction from my account rupees 500 without my knowledge and without use of subscription plus, please register my complaint and refund my money. Otherwise I’ll sue case file in consumer court....
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aoum sidhpura
Jun 30, 2022
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OTP not received

I am UK customer, been using your app for years now, i recently bought new phone, and when i switched gaana app from my old phone to new phone. It prompt me to login with OTP, but even after several tries, I am not been able to recieve any OTP from Gaana. And i observed similar pattern with lots and lots of complaints regarding Gaana.

You guys have such a good app. Why do you play like that with people, I had a extensive library...
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R
rvkanojiya
Jun 29, 2022
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Deducted money from account

Address:SHOP B/11 MORESHWAR PARK , SAGAON,CHERA NAGAR, DOMBIVALI EAST

Hi, gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotan Mahindra current bank account..i Kindly request you to refund my money back into my account
as this subscription was not needed by me and it is a fraud done by gaana.com against me..
Bank account--[protected]
Ifsc-KKBK0001416...
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Arvind57
Jun 29, 2022
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Requesting Refund

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....
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M
Maaz@1994
from Bengaluru, Karnataka
Jun 25, 2022
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My subscription get auto renewed without my knowledge and need refund

I got free gaana subscription for 2 months. From 27th March 2022 to 24th June 2022 where it got auto renewed without my knowledge and permission. Hence, i need the amount of rs 499 refunded....
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anandkatarmal
from bilimora, Gujarat
Jun 24, 2022
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Music streaming service providing

Address:Plot No. 391, Udyog Vihar, Phase–III Gurgaon

They charge me for auto renewal amount even i have cancel the plan, when i asked for help they replied enjoy music we cant help ....
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S
from Ballia, Uttar Pradesh
Jun 23, 2022
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Unsuspend my id

Website:Garena.com

Hello Garena,
Hello Sir, my name is dhanu verma. I'm using free fire have been last 6 month, my account has been suspended.

9 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the...
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Abhinavgrover7
Jun 21, 2022
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Getting texts for auto debit constantly

I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account It is very irritating
Please stop the e mandate

Ph no [protected]
[protected]@gmail.com...
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Abhinavgrover7
Jun 21, 2022
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Getting texts for auto debit

I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account . I want to stop this e mandate...
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C
Charu16
from Mumbai, Maharashtra
Jun 13, 2022
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Want a refund of my auto renewal as not needed my me.

I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 299rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income...
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C
Charu16
from Mumbai, Maharashtra
Jun 13, 2022
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Want a refund of my subscription

I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 299rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income....
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anurag sahni
Jun 5, 2022
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No OTP on the US number

Hallo,

I am using Ganna.com since long and has subscribed with Premium and since more than 2 yearsi Cannot use the app beacuse i cannot login it through my US mobile Number, through which i activated the account and also paid through Apple Pay.

I need to access it and log in but nothing is happening.

Kindly send an OTP or activation link on my number in US so that I can use the Paid verson.br...
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saroshimam
May 31, 2022
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Login Issue through Phone Number- NO OTP Received

Hallo,

I am using Ganna.com since long and has subscribed with Premium and since more than 6 months i Cannot use the app beacuse i cannot login it through my German Number, through which i activated the account and also paid through Apple Pay.

I need to access it and log in but nothing is happening.

Kindly send an OTP or activation link on my number in Germnay so that I can use the Paid verson.br...
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Arunp1994
May 30, 2022
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Refund my money I don't use this app

Address:Isanpur, Ahmedabad

Hello gaana plus Subscription got renewed automatically without my permission and an amount of rs.199 debit my account with out any password and OTP ... got deducted from my phonpay sbi bank account balance..I kindly request you to refund my money back into my phonpay account wallet as this gaana plus subscription was not needed..

Last 6 months i don't use this app......
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