Submit a Complaint
Claimed

Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
Resolved
254
Unresolved
483
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Entertainment and Recreation
Gaana.com

Gaana.com reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanghani Dhruvadip
from Surendranagar city, Gujarat
Nov 14, 2022
Report
Copy

I am very poor and i doesn't use gaana application.
Then you make automatically gaana subscription
Please give me refund sir
I am ver unsatisfied with your service
Gaana.com customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Call.Now.+79,7,8,49,82,3,7,Camplaint.No.
    Nov 12, 2022
    Report
    Copy

    Trevor y you have to yyy
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      [email protected]
      Nov 12, 2022
      Report
      Copy

      I got a message of failure of auto debit even though no card was saved. However i still put a request to delete my account. After 2 days i get a sms that amount has been charged amounting to 499. There is no subscription of 499 on gaana though. In addition to that i can still login my account and its showing free user
      Gaana.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sourajit Nayak
        Nov 11, 2022
        Report
        Copy

        Sir,
        I accidentally subscribed gaana subscription but I didn't know. Without notification an amount of 249 /- auto deducted from my account and i astonished what happened.
        I should be grateful if you would refund my money back to my account.This money is very important for me.I also cancelled auto renewal option.
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mangalpnd076
          from Noida, Uttar Pradesh
          Nov 10, 2022
          Report
          Copy

          Address: Paras seasons, sector 168, Noida

          Gaana plus Subscription got renewed automatically without my permission because 4 days prior to subscription end date.”, I checked and my subscription status was in inactive state then how Rs. 499 money can be debited form the account.
          got shocked after seeing my balance deduction mail. I had cancelled it before. And it was showing to “renew now” which means subscription renewal is not active. then How even this can be possible it got renewed automatically.

          Kindly request you to refund my money back into the original payment method and subscription was not needed. Unsubscribe me and give back my money
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            akhilmohanar
            from Trivandrum, Kerala
            Nov 8, 2022
            Report
            Copy

            I received a message from canara bank that rs.249has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my card.shame on you gaana.Com... Kindly requested to you refund my cash
            Gaana.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gagan2509
              from Rohtak, Haryana
              Nov 8, 2022
              Report
              Copy

              Auto Renewal fraud

              They have specifically mentioned on their site if in the profile it is showing renew now that means subscription is not active and their is no option showing to cancel auto renewal, but still they charged me rs499, why should i buy their worst service for such amount when i can easily access jio saavn or wynk music by airtel. Now when i am demanding return they are not providing it and even not responding well, just forwarding some automatic...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              K
              kumarmohit1983
              from Mumbai, Maharashtra
              Nov 6, 2022
              Report
              Copy

              My gaana account details are
              Phone no [protected]
              Gaana handle: HotShot_33481887

              I am getting the below msg daily through sms.

              "Dear Gaana User, attempt to renew your subscription worth Rs.249.00 has failed. We will retry shortly, please maintain sufficient balance. More details here: www.gaana.com/myzone Your bank may apply charges for failed attempts.'

              I have already raised request to cancel auto renewal on [protected]@gaana.com still your company is attempting to deduct amount from my account. As per your recommendation I have tried to stop auto renewal through app also but there is no option showing on app.

              I WANT TO DELETE MY GAANA ACCOUNT.
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sipahigamer
                from New Delhi, Delhi
                Nov 5, 2022
                Report
                Copy

                Address: West Bengal

                Hello,
                TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                Player Name :-sp mithu

                ID:[protected]
                Gaana.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prakashmeena1995083
                  from Aklera, Rajasthan
                  Nov 4, 2022
                  Report
                  Copy

                  Address: India
                  Website: Gaana.com

                  The gaana.com had deducted my 299 rupees by somehow without my prior permission. This is not expected from their side. I wish to get my refund
                  Gaana.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sanjayyuvi
                    from Powai, Maharashtra
                    Nov 1, 2022
                    Report
                    Copy

                    I m gaana plus user and i made a payment of Rs. 299 thought phone pay for gaana plus subscription with Transaction ID OM2211011141452466528681 on 01.11.2022. But i didnot get my subscription.

                    There is no help desk to complaint. Kindly help me to solve the issue or get refund.
                    Gaana.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pabangana
                      from Vrindavan, Uttar Pradesh
                      Oct 31, 2022
                      Report
                      Copy

                      Mobile number.[protected]
                      Email: [protected]@gmail.com
                      UPI. [protected]@ibl
                      Gaana.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajkumar_01234
                        from Gurugram, Haryana
                        Oct 23, 2022
                        Report
                        Copy

                        Please refund my balance .my gaana sabscription not work . automatic debit my account 299 rs
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          uttamy67
                          Oct 22, 2022
                          Report
                          Copy

                          Hello, My account doesn't have any active plan on GAANA PLUS, but still Rs.499/- was debited from my account. I have requested to many times through mail to kindly refund my money but still no response from the company side. Its more like fraud now. please kindly refund my money asap.

                          Uttam singh
                          [protected]
                          [protected]@gmail.com
                          Gaana.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sai2022
                            Oct 22, 2022
                            Report
                            Copy

                            Dear Team,

                            I subscribed for Gaana one year plan on Sep 14 2022. From Oct 14 2022, app says i am free user and i need to renew the plan. I have sent mails to the Gaana support mail id provided in the app. However no response. Could someone look into this.

                            I am registered Gaana user with 98X58XX188.

                            Thanks & Regards,
                            SaiXXayee
                            Gaana.com customer support has been notified about the posted complaint.
                            View replies
                            very bad service I am receiving from gaana.com very disappointed
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vikasgupta2491
                              from Noida, Uttar Pradesh
                              Oct 21, 2022
                              Report
                              Copy

                              Address: Gurgaon

                              I got charged by Gaana.com for Rs. 499 annual subscriptions without any intimation or consent. I have sent them two emails in this regard but no reply as of now. I don't need this subscription and I want a full refund for the service that I don't use. Sharing some screenshots for the reference
                              Gaana.com customer support has been notified about the posted complaint.
                              Nov 13, 2022
                              Updated by Vikasgupta2491                               No update or contact from Ganna.com still now. It has been 22 days since I raised the complaint here
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mandadi565
                                from Guntur, Andhra Pradesh
                                Oct 20, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi Sir

                                This is Chandu I am raised a complaint against Gaana.com . because this company without any intimation 499 rs debited to my account using through UPI payment mode. I request to plz solve my issue get back my money refunded to my bank account.

                                Note :- I am attaching my money debited transition screen shot

                                Thanking you
                                Mandadi
                                Oct 22, 2022
                                Complaint marked as Resolved 
                                I didn't received any pH Calls & any emails from gaana.com side. Without intimation money debited to my account
                                Gaana.com customer support has been notified about the posted complaint.
                                Oct 23, 2022
                                Updated by Mandadi565                                 Still my complaint not resolved plz resolved my issue asap
                                View replies
                                My name is Raju I paid 299 towards one year subscription. When I try to download songs. it is not allowing me to download properly. my id is : [protected]. plz. look into this matter asap.
                                regards raju/[protected].
                                Reply
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sathish071632
                                  from Chennai, Tamil Nadu
                                  Oct 18, 2022
                                  Report
                                  Copy

                                  I am recently used gaana subscription of minimum amount for 3 months after 3 months it will be auto debited happen 499 rupees it shows on the time of subscription. Last 3 days before 1 message received for 18th 499 rupees taken using autopay option gaana application. So i tried to cancelled that auto pay on the gaana application and it was cancellation happened. So i am doing my work normally on that time, but suddenly amount taken from my account. So i am going to checked that application it is auto renewal happened. How to renewal happened i dont know. I dont need that subscription i need my money back.
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    uttam Kumar pandit
                                    Oct 18, 2022
                                    Report
                                    Copy

                                    Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay account.I Kindly request you to refund my money back into my phone pay account and this subscription was not needed . Unsubscribe me and give back my money.
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ruci009
                                      Oct 17, 2022
                                      Report
                                      Copy

                                      Done gaana subscription without my permission or any concent automatically of 499 it's a complete fraud from gaana and I want a refund
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Zee Bangla Club
                                        1
                                        (277)
                                        Hungama.com
                                        1.6
                                        (223)
                                        STAR Vijay / Vijay TV
                                        1
                                        (3127)