Claimed

Gaana.com Complaints & Reviews

1.8
Last updated Apr 25, 2024
Complaints 723
Resolved
251
Unresolved
472
Quick Links
Statistics
Share
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gaana.com
Customer Service Contacts

Gaana.com Phone Numbers

Phone
+91 12 0677 6830
368
219

Gaana.com Website

Gaana.com Head Office Address

Plot No. 391, Udyog Vihar, Phase–III
Gurgaon
Gurgaon District
Haryana
India
122016

Gaana.com reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sai2022
Oct 22, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
Report
Copy

1 year plan got expired after one month

Dear Team,

I subscribed for Gaana one year plan on Sep 14 2022. From Oct 14 2022, app says i am free user and i need to renew the plan. I have sent mails to the Gaana support mail id provided in the app. However no response. Could someone look into this.

I am registered Gaana user with 98X58XX188.

Thanks & Regards,
SaiXXayee...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikasgupta2491
from Noida, Uttar Pradesh
Oct 21, 2022
Nov 13, 2022
This thread was updated on Nov 13, 2022
Report
Copy

Subscription Charged without any intimation

Address:Gurgaon

I got charged by Gaana.com for Rs. 499 annual subscriptions without any intimation or consent. I have sent them two emails in this regard but no reply as of now. I don't need this subscription and I want a full refund for the service that I don't use. Sharing some screenshots for the reference...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mandadi565
from Guntur, Andhra Pradesh
Oct 20, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited to my account without intimation

Hi Sir

This is Chandu I am raised a complaint against Gaana.com . because this company without any intimation 499 rs debited to my account using through UPI payment mode. I request to plz solve my issue get back my money refunded to my bank account.

Note :- I am attaching my money debited transition screen shot

Thanking you
Mandadi...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
sathish071632
from Chennai, Tamil Nadu
Oct 18, 2022
Report
Copy

Autodebit

I am recently used gaana subscription of minimum amount for 3 months after 3 months it will be auto debited happen 499 rupees it shows on the time of subscription. Last 3 days before 1 message received for 18th 499 rupees taken using autopay option gaana application. So i tried to cancelled that auto pay on the gaana application and it was cancellation happened. So i am doing my work normally on that time, but suddenly amount taken from my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay account.I Kindly request you to refund my money back into my phone pay account and this subscription was not needed . Unsubscribe me and give back my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruci009
Oct 17, 2022
Report
Copy

Fraud subscription from gaana

Done gaana subscription without my permission or any concent automatically of 499 it's a complete fraud from gaana and I want a refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anumeet singh
Oct 16, 2022
Report
Copy

Amount deduct without permission

My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anumeet singh
Oct 16, 2022
Report
Copy

Amount deduct

My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chinnima
from tumkur, Karnataka
Oct 15, 2022
Report
Copy

Plan cancelation

Address:1st main 2nd left cm extn kyathadandra tumkur 572104

My amount return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uttam Kumar pandit
Oct 15, 2022
Report
Copy

Regarding auto renewal without permission

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phonepe upi account.i Kindly request you to refund my money back into my phonepe upi account and this subscription was not needed . Unsubscribe me and give back my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iemamir8755
Oct 14, 2022
Report
Copy

I want my refund

499 rs has been deducted from my bank account without my permission I have written so much complaints to the helpline and I m not getting any feedback from the gaana app I want my full refund back in my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Kundu
from Ankleshwar, Gujarat
Oct 14, 2022
Report
Copy

Subscription renewal cancel

I did not wish to renew my membership but I did not find cancel auto renewal option on my iPhone ganna application. It got renewed on 13th October 2022. I wish to cancel and get my refund. 4...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday19
Oct 14, 2022
Report
Copy

Auto renewal of subscription regarding.

I had cancelled my subscription for gaana a month ago, but today I had a debit of Rs 199 from my account for submission towards gaana.com, I had contacted gaana help desk no help from their end....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had cancelled my subscription last month, September. And it displayed then that subscription is cancelled. But today on 14th October, my account has been debited by 199, as subscription renewal charge. I'd written to gaana help desk, no reply from them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav sarkale
Oct 14, 2022
Report
Copy

Fraud deduct my account 299 without my permission

Address:At, vilaspur pandhari tal.lohara dis. Osmanabad

Fraud without my permission subcription and deduct my acvount 299 please refund my money mob no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhiraj9608
from Patna, Bihar
Oct 13, 2022
Report
Copy

I am complaining about deduction of Rs199

I cancle my auto renewal but they deducted Rs199 from my account, i also write them but there is no one to help...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas Rampalliwar
from Mumbai, Maharashtra
Oct 12, 2022
Report
Copy

Money Deducted

Address:Noida

I have applied a 200 Rs off code the final amount shown to me is 99 Rs and when I make payment it deducted 299 Rs. Kindly check and rectify the same. And return my money immediately. If required cancel your subscription....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Malawat
Oct 12, 2022
Report
Copy

Gaana.com refund request for gaana subscription.

Address:Guruan district harayana

Hii my name is abhishek Malawat. My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please 😭😭😭😭😭😭...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhishek Malawat
Oct 12, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
Report
Copy

I want refund my money.

Address:I don't know
Website:Gaana.com

Date[protected] ko mere account se autopay se rs 299 gaana.com ne cut kar liya hai.I want refund my money please 😭😭😭😭😭...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pruthvi1437
from AHMEDABAD, Gujarat
Oct 11, 2022
Report
Copy

Deduct my money without any notice

Website:gaana.com Gaana

Gaana deduct 200rs from my paytm wallet without any advance notice, message or mail as their app mentioned for the subscription. I dont want any subscription just want refund of my money .
Also there is no specific time for deduction....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy