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Gaana.com Complaints & Reviews

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Updated: Nov 15, 2025
Complaints 733
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Gaana.com reviews & complaints page 14

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P
prajwal__gupta
from Faridabad, Haryana
Mar 30, 2022
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I am an undergraduate student and I have no source of income .I saw a coupon code online for 3 months free ganna subscription and I applied it and used it .It asked my debit card details and I entered it thinking of removing it after the trial period is over .The period got over on 27 and I mailed for the same to ganna to help me remove the card by submitiing the ticket in their app. I was searching how to remove my card from the app and the site of ganna but couldnt find find any source and then suddenly on the morning of 27th of march 8:20 am ganna automatically deducted 99rs from my account.I still cannnot find the option to remove my card and they will deduct money in future also.So I request ganna to refund my 99rs and delete my account asap as I am switching over to other music apps and I am no longer interested in ganna services.
my account was registered with the mail : [protected]@gmail.com
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    SHEERI\'N ASHU
    Mar 30, 2022
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    Address: Gurugram
    Website: Gaana.com

    I'm unemployed student and have no income source. Today unknowingly ganna took 249rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
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      J
      Jaat bharat
      Mar 27, 2022
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      Address: Bhopal

      I don't want to subscribe gaana app so I want immediately off my gaana auto pay option ...
      +1 photos
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        S
        SOURABH SUBHAM
        Mar 27, 2022
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        Address: Gurgaon haryana

        I subscribed with coupon code from Flipkart which is successful after deducting rs 1 from Paytm account and again rs 399 deducted with any knowledge and received notification in Paytm
        As i already i have plan till September and again u renew today till sept 2023
        Gaana.com customer support has been notified about the posted complaint.
        Mar 27, 2022
        Updated by SOURABH SUBHAM
        Actually I wanted to cancel the yearly subscription of rs 399 and plz refund my amount back

        Apr 01, 2022
        Updated by SOURABH SUBHAM
        It's nearly one week now and i am not getting single reply from gaana .com such a pathetic customer service they have
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          V
          vino babu
          Mar 27, 2022
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          I activated gaana subscription through flipkart offer for rs 1/
          not once the subscription period is over they have deducted 399 rs without any notification.

          i dont have any source of income and i could not afford this. also i feel very bad the way they have auto renewal setup.

          please refund the money.
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            T
            Tapta
            from Kendrapara, Odisha
            Mar 26, 2022
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            I am Tapta sundar Dalai.I had taken a subscription of 3 month in ganna.com .Today
            The company automatically deduct my money about 399 rupees for auto renew of subscription with out giving any notification.
            I want refund as soon as possible.I did not want any subscription.Please Cancel my subscription and get me refund.
            Gaana.com customer support has been notified about the posted complaint.
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              M
              Madhav Borana
              Mar 25, 2022
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              I have created different account one with mobile and one with mail address unknowingly.
              Now i want to integrate my gaana account by deleting one account and keep one account. I cant find any option plz do help me.
              Account id - [protected]@gmail.com
              Gaana.com customer support has been notified about the posted complaint.
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                M
                Mass887
                Mar 25, 2022
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                399 deducted from my account
                No benefits received to my gaana account
                Its is unfair
                Refund it
                My mobile number [protected]
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                  R
                  Rohitz43
                  Mar 19, 2022
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                  I have today purchased Gaana plus subscription for one year by applying the HOLI discount making the subscription cost at rs.199 on the gaana app and paid using pay with rewards option available on the app. Money has been deducted from my bank account but the membership is not credited to my gaana account.
                  Gaana Handle: tapzouser_73293
                  Gaana.com customer support has been notified about the posted complaint.
                  Mar 19, 2022
                  Updated by Rohitz43
                  Today here means on 18 March 2022

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                    R
                    Rohitz43
                    Mar 18, 2022
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                    I purchased Gaana plus membership for one year using rewards but it is not showing on my app.
                    +2 photos
                    Gaana.com customer support has been notified about the posted complaint.
                    Mar 18, 2022
                    Updated by Rohitz43
                    Gaana Handle : tapzouser_73293
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                      S
                      Satyapbr
                      Mar 17, 2022
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                      I have two Gaana Accounts. One with my mail id and another one with my mobile no. I want to merge these two accounts.

                      Why the Gaana is not providing a way to merge those two accounts? And Why it is not allowing me to delete one account, and allow that deregistered email or mobile no to be added in another account?
                      Gaana.com customer support has been notified about the posted complaint.
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                        T
                        TUNA BISWAL
                        Mar 15, 2022
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                        Hello Garena Team,
                        My account is suspended as I am opening free fire from Third party because Free fire game is not available in the play store, hence I have to open it through the third party Application.
                        Please review and Unban my account as I am an old player and playing game from last 3 years please unban my I'd please
                        Player uid. :[protected]
                        Player name :sktunaboss
                        Level :64
                        +2 photos
                        Gaana.com customer support has been notified about the posted complaint.
                        Sir im riely sorry my account been kar been suspend sir piz sir account anbeen kar do sir galti ho gayi sir piz sir my account riqbar sir my uid [protected] my id anbeen sir piz my id name mood.off.❤️ piz sir my account anbeen. Sir piz ab nahi laga unga sir kabhi hack piz sir rqest hack my sir rqwar

                        Unban free fire Id - Comment #3998528 - Image #0
                        Sir pi hath jor kar sunti hai sir
                        Piz sir rqest sir

                        Unban free fire Id - Comment #3998530 - Image #0
                        Piz sir rqewar id
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                          D
                          Deepak Gupta11
                          from Greater Noida, Uttar Pradesh
                          Mar 14, 2022
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                          Address: Alpha 1

                          Before 3 months I get free subscription of Gaana but today, suddenly Rs. 399 have been deducted from my account without any notification or without my permission. Is it right to deduct money without permission of any person?
                          I just wants refund of my money.
                          Gaana.com customer support has been notified about the posted complaint.
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                            V
                            Vichu...
                            from Madurai, Tamil Nadu
                            Mar 13, 2022
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                            Website: gaana.com

                            I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                            Gaana.com customer support has been notified about the posted complaint.
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                              L
                              Lakshy Goel
                              Mar 13, 2022
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                              I want to delete my gaana account permanently as even after disabling auto renewal money is charging from my bank account.
                              My registried mobile number [protected].
                              +3 photos
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                                L
                                Lakshy Goel
                                Mar 13, 2022
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                                There is no option of cancelling auto renewal then also my money go deducted from account.
                                +3 photos
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                                  Vivin Sansuri Y
                                  Mar 10, 2022
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                                  Very worst response from Gaana . I mailed twice to delete my account and once submitted complaint here (totally 3times) . But no response from their side . Highly dissatisfied 😔.

                                  Please delete my account . I registered it with mobile number [protected] . I didn't register any email id .
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    S
                                    Stutik
                                    Mar 9, 2022
                                    Resolved
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                                    Resolved

                                    I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                                    Mar 11, 2022
                                    Complaint marked as Resolved 
                                    They refunded the money
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      S
                                      Siddharth@
                                      from Kakinada, Andhra Pradesh
                                      Mar 7, 2022
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                                      Though I've cancelled my subscription few days before the renewal date...I've still ended up with auto renewal of ₹399
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        R
                                        ramchandramesh
                                        Mar 7, 2022
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                                        Gaan is forcing me to auto-renew when I have not given any such permission. This is an unacceptable and fraudulent business practice.

                                        Gaana should terminate my account forthwith and apologise, failing which my lawyers will proceed with legal action.

                                        ramchand.[protected]@gmail.com
                                        No client number was provided.

                                        Mail from Gaana below.

                                        Dear Gaana Plus user,
                                        Your Gaana Plus subscription will be auto-renewed on 08/03/2022. Please click on the below link for more details of your current plan or discontinuing the subscription:
                                        http://gaana.com/profile
                                        Renewal plan details:
                                        Plan name: Gaana Plus
                                        Amount: 3.99 USD
                                        Due on: 08/03/2022
                                        Please maintain sufficient balance on your payment mode. Your bank may apply charges for every auto-renewal failure.
                                        Thank you,

                                        Gaana team
                                        Gaana.com customer support has been notified about the posted complaint.
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