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Gaana.com Complaints & Reviews

1.8
Updated: Dec 19, 2025
Complaints 737
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254
Unresolved
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Gaana.com reviews & complaints page 14

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R
RavikT13
Apr 5, 2022
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Two days back I already had cancelled my subscription still I have been charged with 399 against subscription. How can you charge me when I never wanted to continue my subscription. This is not acceptable at all. I want my money back.
Gaana.com customer support has been notified about the posted complaint.
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    S
    Shubdhya
    from Pune, Maharashtra
    Apr 4, 2022
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    My money is deducted at morning without my permission please help me and refund my money
    Gaana.com customer support has been notified about the posted complaint.
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      H
      Hashimraza
      from Kanker, Chhattisgarh
      Apr 2, 2022
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      I have purchased gaana plus subscription for 300rs on 26 March 2022 with some discount and my subscription is not activated yet but money has been debited. Please activate my subscription or provide me refund.
      Gaana.com customer support has been notified about the posted complaint.
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        S
        shivam5
        Mar 31, 2022
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        Hi,

        Today i received a message from my Paytm postpaid that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my paytm postpaid. My amount deduct from my paytm postpaid without my permission. No any remember Massage from gaana.com.
        That was very fraudy behavior from gaana side.

        I want my full money refunded.

        My registered email id is [protected]@gmail.com
        And phone number is [protected].

        Kindly look into the matter and solve as soon as possible thankyou.
        Shivam Soni
        Apr 1, 2022
        Complaint marked as Resolved 
        Thanku for help me. I recieved my money refund from gaana.com.
        Gaana.com customer support has been notified about the posted complaint.
        Mar 31, 2022
        Updated by shivam5
        I want my money refund
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          P
          prajwal__gupta
          from Faridabad, Haryana
          Mar 30, 2022
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          I am an undergraduate student and I have no source of income .I saw a coupon code online for 3 months free ganna subscription and I applied it and used it .It asked my debit card details and I entered it thinking of removing it after the trial period is over .The period got over on 27 and I mailed for the same to ganna to help me remove the card by submitiing the ticket in their app. I was searching how to remove my card from the app and the site of ganna but couldnt find find any source and then suddenly on the morning of 27th of march 8:20 am ganna automatically deducted 99rs from my account.I still cannnot find the option to remove my card and they will deduct money in future also.So I request ganna to refund my 99rs and delete my account asap as I am switching over to other music apps and I am no longer interested in ganna services.
          my account was registered with the mail : [protected]@gmail.com
          Gaana.com customer support has been notified about the posted complaint.
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            S
            SHEERI\'N ASHU
            Mar 30, 2022
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            Address: Gurugram
            Website: Gaana.com

            I'm unemployed student and have no income source. Today unknowingly ganna took 249rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
            Gaana.com customer support has been notified about the posted complaint.
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              J
              Jaat bharat
              Mar 27, 2022
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              Address: Bhopal

              I don't want to subscribe gaana app so I want immediately off my gaana auto pay option ...
              Gaana.com customer support has been notified about the posted complaint.
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                S
                SOURABH SUBHAM
                Mar 27, 2022
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                Address: Gurgaon haryana

                I subscribed with coupon code from Flipkart which is successful after deducting rs 1 from Paytm account and again rs 399 deducted with any knowledge and received notification in Paytm
                As i already i have plan till September and again u renew today till sept 2023
                Gaana.com customer support has been notified about the posted complaint.
                Mar 27, 2022
                Updated by SOURABH SUBHAM
                Actually I wanted to cancel the yearly subscription of rs 399 and plz refund my amount back

                Apr 01, 2022
                Updated by SOURABH SUBHAM
                It's nearly one week now and i am not getting single reply from gaana .com such a pathetic customer service they have
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                  V
                  vino babu
                  Mar 27, 2022
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                  I activated gaana subscription through flipkart offer for rs 1/
                  not once the subscription period is over they have deducted 399 rs without any notification.

                  i dont have any source of income and i could not afford this. also i feel very bad the way they have auto renewal setup.

                  please refund the money.
                  Gaana.com customer support has been notified about the posted complaint.
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                    T
                    Tapta
                    from Kendrapara, Odisha
                    Mar 26, 2022
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                    I am Tapta sundar Dalai.I had taken a subscription of 3 month in ganna.com .Today
                    The company automatically deduct my money about 399 rupees for auto renew of subscription with out giving any notification.
                    I want refund as soon as possible.I did not want any subscription.Please Cancel my subscription and get me refund.
                    Gaana.com customer support has been notified about the posted complaint.
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                      M
                      Madhav Borana
                      Mar 25, 2022
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                      I have created different account one with mobile and one with mail address unknowingly.
                      Now i want to integrate my gaana account by deleting one account and keep one account. I cant find any option plz do help me.
                      Account id - [protected]@gmail.com
                      Gaana.com customer support has been notified about the posted complaint.
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                        M
                        Mass887
                        Mar 25, 2022
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                        399 deducted from my account
                        No benefits received to my gaana account
                        Its is unfair
                        Refund it
                        My mobile number [protected]
                        Gaana.com customer support has been notified about the posted complaint.
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                          R
                          Rohitz43
                          Mar 19, 2022
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                          I have today purchased Gaana plus subscription for one year by applying the HOLI discount making the subscription cost at rs.199 on the gaana app and paid using pay with rewards option available on the app. Money has been deducted from my bank account but the membership is not credited to my gaana account.
                          Gaana Handle: tapzouser_73293
                          Gaana.com customer support has been notified about the posted complaint.
                          Mar 19, 2022
                          Updated by Rohitz43
                          Today here means on 18 March 2022

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                            R
                            Rohitz43
                            Mar 18, 2022
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                            I purchased Gaana plus membership for one year using rewards but it is not showing on my app.
                            Gaana.com customer support has been notified about the posted complaint.
                            Mar 18, 2022
                            Updated by Rohitz43
                            Gaana Handle : tapzouser_73293
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                              S
                              Satyapbr
                              Mar 17, 2022
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                              I have two Gaana Accounts. One with my mail id and another one with my mobile no. I want to merge these two accounts.

                              Why the Gaana is not providing a way to merge those two accounts? And Why it is not allowing me to delete one account, and allow that deregistered email or mobile no to be added in another account?
                              Gaana.com customer support has been notified about the posted complaint.
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                                T
                                TUNA BISWAL
                                Mar 15, 2022
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                                Hello Garena Team,
                                My account is suspended as I am opening free fire from Third party because Free fire game is not available in the play store, hence I have to open it through the third party Application.
                                Please review and Unban my account as I am an old player and playing game from last 3 years please unban my I'd please
                                Player uid. :[protected]
                                Player name :sktunaboss
                                Level :64
                                Gaana.com customer support has been notified about the posted complaint.
                                Sir im riely sorry my account been kar been suspend sir piz sir account anbeen kar do sir galti ho gayi sir piz sir my account riqbar sir my uid [protected] my id anbeen sir piz my id name mood.off.❤️ piz sir my account anbeen. Sir piz ab nahi laga unga sir kabhi hack piz sir rqest hack my sir rqwar
                                Sir pi hath jor kar sunti hai sir
                                Piz sir rqest sir
                                Piz sir rqewar id
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                                  D
                                  Deepak Gupta11
                                  from Greater Noida, Uttar Pradesh
                                  Mar 14, 2022
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                                  Address: Alpha 1

                                  Before 3 months I get free subscription of Gaana but today, suddenly Rs. 399 have been deducted from my account without any notification or without my permission. Is it right to deduct money without permission of any person?
                                  I just wants refund of my money.
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    V
                                    Vichu...
                                    from Madurai, Tamil Nadu
                                    Mar 13, 2022
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                                    Website: gaana.com

                                    I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      L
                                      Lakshy Goel
                                      Mar 13, 2022
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                                      I want to delete my gaana account permanently as even after disabling auto renewal money is charging from my bank account.
                                      My registried mobile number [protected].
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        Lakshy Goel
                                        Mar 13, 2022
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                                        There is no option of cancelling auto renewal then also my money go deducted from account.
                                        Gaana.com customer support has been notified about the posted complaint.
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