Claimed

Gaana.com Complaints & Reviews

1.8
Updated: Mar 30, 2026
Complaints 739
Resolved
254
Unresolved
485
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gaana.com reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PS waheed Gaming
Apr 9, 2022
Report
Copy

Address: Attock

Sir,
My free fire id has been suspended without any reason. I never use hack or 3rd party application but my free fire id has been banned please checkout my id and return anyway for last time as a chance. My playe id [protected] I am from Pakistan please open my account Thank you
Gaana.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abi203
    Apr 7, 2022
    Report
    Copy

    Want to delete my gaana account i can not delete gaana account and i want to delete it .
    You delete my gaana account but by any how i want to delete gaana account please help me.
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RavikT13
      Apr 5, 2022
      Report
      Copy

      Two days back I already had cancelled my subscription still I have been charged with 399 against subscription. How can you charge me when I never wanted to continue my subscription. This is not acceptable at all. I want my money back.
      Gaana.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shubdhya
        from Pune, Maharashtra
        Apr 4, 2022
        Report
        Copy

        My money is deducted at morning without my permission please help me and refund my money
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hashimraza
          from Kanker, Chhattisgarh
          Apr 2, 2022
          Report
          Copy

          I have purchased gaana plus subscription for 300rs on 26 March 2022 with some discount and my subscription is not activated yet but money has been debited. Please activate my subscription or provide me refund.
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shivam5
            Mar 31, 2022
            Resolved
            Report
            Copy
            Resolved

            Hi,

            Today i received a message from my Paytm postpaid that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my paytm postpaid. My amount deduct from my paytm postpaid without my permission. No any remember Massage from gaana.com.
            That was very fraudy behavior from gaana side.

            I want my full money refunded.

            My registered email id is [protected]@gmail.com
            And phone number is [protected].

            Kindly look into the matter and solve as soon as possible thankyou.
            Shivam Soni
            Apr 1, 2022
            Complaint marked as Resolved 
            Thanku for help me. I recieved my money refund from gaana.com.
            Gaana.com customer support has been notified about the posted complaint.
            Mar 31, 2022
            Updated by shivam5
            I want my money refund
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prajwal__gupta
              from Faridabad, Haryana
              Mar 30, 2022
              Report
              Copy

              I am an undergraduate student and I have no source of income .I saw a coupon code online for 3 months free ganna subscription and I applied it and used it .It asked my debit card details and I entered it thinking of removing it after the trial period is over .The period got over on 27 and I mailed for the same to ganna to help me remove the card by submitiing the ticket in their app. I was searching how to remove my card from the app and the site of ganna but couldnt find find any source and then suddenly on the morning of 27th of march 8:20 am ganna automatically deducted 99rs from my account.I still cannnot find the option to remove my card and they will deduct money in future also.So I request ganna to refund my 99rs and delete my account asap as I am switching over to other music apps and I am no longer interested in ganna services.
              my account was registered with the mail : [protected]@gmail.com
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SHEERI\'N ASHU
                Mar 30, 2022
                Report
                Copy

                Address: Gurugram
                Website: Gaana.com

                I'm unemployed student and have no income source. Today unknowingly ganna took 249rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                Gaana.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jaat bharat
                  Mar 27, 2022
                  Report
                  Copy

                  Address: Bhopal

                  I don't want to subscribe gaana app so I want immediately off my gaana auto pay option ...
                  Gaana.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SOURABH SUBHAM
                    Mar 27, 2022
                    Report
                    Copy

                    Address: Gurgaon haryana

                    I subscribed with coupon code from Flipkart which is successful after deducting rs 1 from Paytm account and again rs 399 deducted with any knowledge and received notification in Paytm
                    As i already i have plan till September and again u renew today till sept 2023
                    Gaana.com customer support has been notified about the posted complaint.
                    Mar 27, 2022
                    Updated by SOURABH SUBHAM
                    Actually I wanted to cancel the yearly subscription of rs 399 and plz refund my amount back

                    Apr 01, 2022
                    Updated by SOURABH SUBHAM
                    It's nearly one week now and i am not getting single reply from gaana .com such a pathetic customer service they have
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vino babu
                      Mar 27, 2022
                      Report
                      Copy

                      I activated gaana subscription through flipkart offer for rs 1/
                      not once the subscription period is over they have deducted 399 rs without any notification.

                      i dont have any source of income and i could not afford this. also i feel very bad the way they have auto renewal setup.

                      please refund the money.
                      Gaana.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tapta
                        from Kendrapara, Odisha
                        Mar 26, 2022
                        Report
                        Copy

                        I am Tapta sundar Dalai.I had taken a subscription of 3 month in ganna.com .Today
                        The company automatically deduct my money about 399 rupees for auto renew of subscription with out giving any notification.
                        I want refund as soon as possible.I did not want any subscription.Please Cancel my subscription and get me refund.
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Madhav Borana
                          Mar 25, 2022
                          Report
                          Copy

                          I have created different account one with mobile and one with mail address unknowingly.
                          Now i want to integrate my gaana account by deleting one account and keep one account. I cant find any option plz do help me.
                          Account id - [protected]@gmail.com
                          Gaana.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mass887
                            Mar 25, 2022
                            Report
                            Copy

                            399 deducted from my account
                            No benefits received to my gaana account
                            Its is unfair
                            Refund it
                            My mobile number [protected]
                            Gaana.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rohitz43
                              Mar 19, 2022
                              Report
                              Copy

                              I have today purchased Gaana plus subscription for one year by applying the HOLI discount making the subscription cost at rs.199 on the gaana app and paid using pay with rewards option available on the app. Money has been deducted from my bank account but the membership is not credited to my gaana account.
                              Gaana Handle: tapzouser_73293
                              Gaana.com customer support has been notified about the posted complaint.
                              Mar 19, 2022
                              Updated by Rohitz43
                              Today here means on 18 March 2022

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohitz43
                                Mar 18, 2022
                                Report
                                Copy

                                I purchased Gaana plus membership for one year using rewards but it is not showing on my app.
                                Gaana.com customer support has been notified about the posted complaint.
                                Mar 18, 2022
                                Updated by Rohitz43
                                Gaana Handle : tapzouser_73293
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Satyapbr
                                  Mar 17, 2022
                                  Report
                                  Copy

                                  I have two Gaana Accounts. One with my mail id and another one with my mobile no. I want to merge these two accounts.

                                  Why the Gaana is not providing a way to merge those two accounts? And Why it is not allowing me to delete one account, and allow that deregistered email or mobile no to be added in another account?
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    TUNA BISWAL
                                    Mar 15, 2022
                                    Report
                                    Copy

                                    Hello Garena Team,
                                    My account is suspended as I am opening free fire from Third party because Free fire game is not available in the play store, hence I have to open it through the third party Application.
                                    Please review and Unban my account as I am an old player and playing game from last 3 years please unban my I'd please
                                    Player uid. :[protected]
                                    Player name :sktunaboss
                                    Level :64
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Sir im riely sorry my account been kar been suspend sir piz sir account anbeen kar do sir galti ho gayi sir piz sir my account riqbar sir my uid [protected] my id anbeen sir piz my id name mood.off.❤️ piz sir my account anbeen. Sir piz ab nahi laga unga sir kabhi hack piz sir rqest hack my sir rqwar
                                    Sir pi hath jor kar sunti hai sir
                                    Piz sir rqest sir
                                    Piz sir rqewar id
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Deepak Gupta11
                                      from Greater Noida, Uttar Pradesh
                                      Mar 14, 2022
                                      Report
                                      Copy

                                      Address: Alpha 1

                                      Before 3 months I get free subscription of Gaana but today, suddenly Rs. 399 have been deducted from my account without any notification or without my permission. Is it right to deduct money without permission of any person?
                                      I just wants refund of my money.
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vichu...
                                        from Madurai, Tamil Nadu
                                        Mar 13, 2022
                                        Report
                                        Copy

                                        Website: gaana.com

                                        I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                                        Gaana.com customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit