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Gaana.com Complaints & Reviews

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Last updated Apr 25, 2024
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Gaana.com reviews & complaints page 14

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S
Satyapbr
Mar 17, 2022
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Account merge

I have two Gaana Accounts. One with my mail id and another one with my mobile no. I want to merge these two accounts.

Why the Gaana is not providing a way to merge those two accounts? And Why it is not allowing me to delete one account, and allow that deregistered email or mobile no to be added in another account?...
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T
TUNA BISWAL
Mar 15, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Unban free fire Id

Hello Garena Team,
My account is suspended as I am opening free fire from Third party because Free fire game is not available in the play store, hence I have to open it through the third party Application.
Please review and Unban my account as I am an old player and playing game from last 3 years please unban my I'd please
Player uid. :[protected]
Player name :sktunaboss
Level :64...
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D
Deepak Gupta11
from Greater Noida, Uttar Pradesh
Mar 14, 2022
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Regarding money deducted from my account.

Address:Alpha 1

Before 3 months I get free subscription of Gaana but today, suddenly Rs. 399 have been deducted from my account without any notification or without my permission. Is it right to deduct money without permission of any person?
I just wants refund of my money....
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V
Vichu...
from Madurai, Tamil Nadu
Mar 13, 2022
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Claim refund

Website:gaana.com

I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income...
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L
Lakshy Goel
Mar 13, 2022
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Delete my gaana account permanently.

I want to delete my gaana account permanently as even after disabling auto renewal money is charging from my bank account.
My registried mobile number [protected]....
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There is no option of cancelling auto renewal then also my money go deducted from account....
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Vivin Sansuri Y
Mar 10, 2022
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No response and account deletion

Very worst response from Gaana . I mailed twice to delete my account and once submitted complaint here (totally 3times) . But no response from their side . Highly dissatisfied 😔.

Please delete my account . I registered it with mobile number [protected] . I didn't register any email id ....
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S
Stutik
Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the refund which I want for auto renewal of gaana subscription

I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income...
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S
Siddharth@
from Kakinada, Andhra Pradesh
Mar 7, 2022
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Claiming refund for automatic deduction in the name of renewal

Though I've cancelled my subscription few days before the renewal date...I've still ended up with auto renewal of ₹399...
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R
ramchandramesh
Mar 7, 2022
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Unauthorised Subscription Renewal by Gaana

Gaan is forcing me to auto-renew when I have not given any such permission. This is an unacceptable and fraudulent business practice.

Gaana should terminate my account forthwith and apologise, failing which my lawyers will proceed with legal action.

ramchand.[protected]@gmail.com
No client number was provided.

Mail from Gaana below.

Dear Gaana Plus user,
Your Gaana Plus...
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V
vinuthashankar
from Bengaluru, Karnataka
Mar 5, 2022
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Refund to be receive for deducting the amount

I had a very bad experience in using gaana, that is till they auto-renewed my gaana plus subscription without my permission.

I had turned off auto-renew while buying into the subscription, as well as elsewhere where it was asked. I would've loved to continue with their services however, i'm not comfortable in buying the subscription at this moment in time.

Kindly refund me the amount of rs. 399, and cancel my...
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Vivin Sansuri Y
Mar 4, 2022
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Gaana account

Request to delete my Gaana account

Registered mobile number:[protected]

Registered email id:-Nil-...
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S
Sourabh Dev
Mar 4, 2022
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Said free subscription not deducting money

Address:Jaipur, राजस्थान, 302021

Pay tm and gaana both are combined now paytm and gaana doing trying doing scam with me...
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H
Harshal Jamdhade
Mar 1, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the cancellation and refund of the Gaana subscription

I haven't used the gaana app for a very long time. I had opted for its 3 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 399 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money....
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H
Hrithik Kedia
Feb 28, 2022
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Delete of Gaana.com account

Respected sir/mam,
My account was created with email id [protected]@gmail.com which I'm not using anymore. There's no option to change email id or mobile number due to which I want to delete that account and create a fresh account with my new email id....
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A
Ayushraj82520
from Patna, Bihar
Feb 28, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Gaana plus subscription renewal

27th Feb 2022 at 12:13am automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.

Below are the details of gana profile and...
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K
KRISTO GAMING
Feb 28, 2022
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Amount has been debited without my consent

Without my consent amount has been debited from my phone pay account...
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K
Kames saravana
from Ramanathapuram, Tamil Nadu
Feb 28, 2022
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Immediate refund

Website:Consumercomplaints. In

Gaana had taken ruppes 399 automatically. I need the money to pay college exam fees and i dont need gaana. Please refund it...
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A
Avstar
from NAGPUR, Maharashtra
Feb 27, 2022
Feb 27, 2022
This thread was updated on Feb 27, 2022
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Scammed by gaana app by 1000 rupees

I got scammed by gaana app by 1000 rupees😭 I'm 17 year old, have to work 5 hours daily to get 3 thousand rupees per month to help my father and myself to get our medicines. Scam by these well established companies are disheartening.
They gave coupon code via contest with little heart. Coupon code was for 3 months subscription, they said to pay 1 rupee, as soon as I linked my Paytm wallet, they deducted 499 rupees, i thought it was...
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A
Ansari2005
Feb 26, 2022
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I'm Complaining to get my subscription amount refund

I want to get my subscription amount refund It is paid by auto renewal and I don't know about it please refund my money...
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