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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
Resolved
254
Unresolved
479
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Gaana.com reviews & complaints page 9

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D
durgesh goel
Sep 16, 2022
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Hello,
I get 12 Month gana subscription in 1 rupees.So that I have used that on 20/04/2022. So my 12months subscription completed on 20/04/2023.but it is closed earlier and Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
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    C
    Choudhary Sanni Rathi
    Sep 16, 2022
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    Gaana.com deduct my money from my account without informed me... please help ...
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    Sep 16, 2022
    Updated by Choudhary Sanni Rathi     Deduct my money without inform me
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      R
      Ramesh Kumar 1414
      Sep 15, 2022
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      I have share you my complaint via email with 2 reminders but there is no response from your side. You have deducted my Rs499 as annual charges. I don’t need your ### services. Stop my services and refund me my money. I am trying to CONTACT you to cancel my subscription but instead cancel my subscription you charged me Rs499. Is there anyone who can hear or reply.

      Thanks
      Ramesh kumar
      [protected]@gmail.com
      CONTACT-[protected]
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        W
        Westmichiganhindu Temple
        Sep 14, 2022
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        Still unable to download i am logging in from my laptop
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          J
          jangravinay10
          Sep 13, 2022
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          Sir,
          I have active subscription of gaana app from 23 jul 2022 after that i have been charged three time more for auto renewal of subscription.I have raised issues 10-15 time to gaana and also to this platform but no action taken. Please take necessary action.
          Gaana.com customer support has been notified about the posted complaint.
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            R
            Rudra Kirankumar
            Sep 12, 2022
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            Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from phone pe .I kindly request you to refund my money back into bank account as this gaana plus subscription was not needed.
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              R
              Rudra Kirankumar
              Sep 12, 2022
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              I haven't used the gaana app for a very long time. I had opted for its 6 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 499 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money.
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                S
                shobhik patel
                Sep 11, 2022
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                I have made two payment for my gaana subscription but i haven't received subscription yet
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                  R
                  Rohinton Khambata
                  Sep 9, 2022
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                  I am a paid customer of gaana+. But now a days I am unable to download any songs on my mobile.?
                  Also I require the telephone no of this Gaana Company.
                  Thanks
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                    R
                    Rohinton Khambata
                    Sep 9, 2022
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                    Website: Gaana.com

                    I am a long time Paid Customer of Gaana+. I have downloaded many songs. But now when I am trying to download it keeps saying "Down load Failed".
                    Also I can not find any telephone number to talk to this Compny's representative.
                    Gaana.com customer support has been notified about the posted complaint.
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                      A
                      Anon2580
                      Sep 8, 2022
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                      Hello Team,

                      I've used your service in the past and I'm writing to let you know that, I'm now making the *conscious decision to reduce my digital footprint* and as a result I ask you to *please delete any personal data of mine you have stored on your systems.*

                      Would appreciate your cooperation and an email confirming when the deletion has been completed.

                      My personal details are:
                      • Email: sunny.[protected]@gmail.com

                      Best regards.
                      Gaana.com customer support has been notified about the posted complaint.
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                        S
                        Sumit kashania
                        from Gurugram, Haryana
                        Sep 8, 2022
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                        Gaana plus Subscription got renewed automatically without my permission or any intimation and an amount of rs.499 got deducted from my kotak bank card..i Kindly request you to refund my money back into my Kotak Bank Card and this subscription was not needed. kindly request you to refund my money and Unsubscribe me and give back my money.
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                          A
                          ankit.004
                          from Dehradun, Uttarakhand
                          Sep 6, 2022
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                          Address: Dehradun

                          Auto payment deduction without permission amount 499 rs.
                          Gaana.com customer support has been notified about the posted complaint.
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                            M
                            Mukesh7733
                            Sep 6, 2022
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                            6 months ago today I bought some product online. With which I got the subscription of the song. And on today's date the plan was going to end but I renewed that plan for 1 year only on 26th August. But still today 99 rupees has been deducted from my account. This is a robbery. I want my money back and don't want any service from gana.com
                            Gaana.com customer support has been notified about the posted complaint.
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                              ankit.004
                              from Dehradun, Uttarakhand
                              Sep 6, 2022
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                              Address: Tarla Aaamwala Shastripuram, Dehradun

                              Rs. 499 has been deducted from my account without any permission. Even, I do not have this app.
                              Gaana.com customer support has been notified about the posted complaint.
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                              Fraud company hai ye gaana.Com
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                                X
                                xyzamarxyz
                                Sep 5, 2022
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                                Address: Jalandhar

                                Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my via phonepe account from my bank icici bank directly without any information and otp..i Kindly request you to refund my money back into my phonepe wallet and this subscription was not at all needed. Unsubscribe me and give back my money.
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                                  A
                                  Awasthirishabh
                                  Sep 4, 2022
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                                  I have used gaana.com by coupon code in this phone which demeged so present time I am not using this application, , Gaana autopay debited 499 rupees in my bank account through phonepe without any prior intimation so I am request please refund my money and cencel Gaana autopay subscription
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                                    S
                                    sneh.mog
                                    from New Delhi, Delhi
                                    Sep 1, 2022
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                                    Before few months i got coupon from flipkart and i used that for gaana plus and then just after one month i deleted gaana app..But today on 1 september 2022 suddenly i got messege of auto debit of 499/- from my phone pe for gaana.Com..How they debit without contacting me...I dont want gaana plus...I want my money back...I want my 499/- refund...I m already in trouble...Plz return my money its a request.
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                                      M
                                      Megha@123mish
                                      from AMLA, Madhya Pradesh
                                      Sep 1, 2022
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                                      Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.199 got deducted from my bank account..I kindly request you to refund my money back into my bank account or Paytm as this gaana plus subscription was not needed..
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                                        S
                                        Sumitkumar1&
                                        Aug 26, 2022
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                                        Dear gana app i have used you gana app as trail basic but after the one months the money has been deducted from my account without any permission so want to refund my money as soon as possible i had also mail to you company so please take response as soon as possible
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