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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
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254
Unresolved
483
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Gaana.com reviews & complaints page 9

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S
Suruj Phukon
Sep 20, 2022
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Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my PhonePe account. I kindly request you to refund my money back into my account and this subscription was not needed . Unsubscribe me and give back my money, Please.
Gaana.com customer support has been notified about the posted complaint.
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    A
    [email protected]
    from Agartala, Tripura
    Sep 18, 2022
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    I used gaana.com as it was provided from Flipkart for 2-3 days. since then i haven't used gaana but gaana renewed my subscription without my permission . 499 has been debited from my Phone Pe account without my permission .So its a request to higher authorities of gaana to take a look at this issue
    Same complaint registered against podcast No- 3401549, till no initiative taken.

    Thank you,
    Abhijit Bhattacharjee
    Mob- [protected]
    Mail- abhijit.[protected]@gmail.com
    Gaana.com customer support has been notified about the posted complaint.
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      S
      Sanju3363
      from Padampur, Rajasthan
      Sep 18, 2022
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      Address: Plot No. 391, Udyog Vihar, Gurgaon

      Today[protected],
      Gaana.com deducted RS.499 from my account without my any permission and i don't need any subscription i want money back in my account please help me otherwise I will take further action.
      Gaana.com customer support has been notified about the posted complaint.
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        J
        jangravinay10
        Sep 16, 2022
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        Sir
        I am regular user of gaana app and active subscriber from last 6 years. I have subscribed gaana app for 1 year on 23 jul 22. After that auto renewal happened three time without my permission although i am having active subscription. I need money back as soon as possible. I have written at this platform 3 times and also written to gaana 10 times no action take plz short out the issue. Transactions attached with this mail.
        Gaana.com customer support has been notified about the posted complaint.
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          D
          durgesh goel
          Sep 16, 2022
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          Hello,
          I get 12 Month gana subscription in 1 rupees.So that I have used that on 20/04/2022. So my 12months subscription completed on 20/04/2023.but it is closed earlier and Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
          Gaana.com customer support has been notified about the posted complaint.
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            C
            Choudhary Sanni Rathi
            Sep 16, 2022
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            Gaana.com deduct my money from my account without informed me... please help ...
            Gaana.com customer support has been notified about the posted complaint.
            Sep 16, 2022
            Updated by Choudhary Sanni Rathi             Deduct my money without inform me
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              R
              Ramesh Kumar 1414
              Sep 15, 2022
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              I have share you my complaint via email with 2 reminders but there is no response from your side. You have deducted my Rs499 as annual charges. I don’t need your ### services. Stop my services and refund me my money. I am trying to CONTACT you to cancel my subscription but instead cancel my subscription you charged me Rs499. Is there anyone who can hear or reply.

              Thanks
              Ramesh kumar
              [protected]@gmail.com
              CONTACT-[protected]
              Gaana.com customer support has been notified about the posted complaint.
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                W
                Westmichiganhindu Temple
                Sep 14, 2022
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                Still unable to download i am logging in from my laptop
                Gaana.com customer support has been notified about the posted complaint.
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                  J
                  jangravinay10
                  Sep 13, 2022
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                  Sir,
                  I have active subscription of gaana app from 23 jul 2022 after that i have been charged three time more for auto renewal of subscription.I have raised issues 10-15 time to gaana and also to this platform but no action taken. Please take necessary action.
                  Gaana.com customer support has been notified about the posted complaint.
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                    R
                    Rudra Kirankumar
                    Sep 12, 2022
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                    Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from phone pe .I kindly request you to refund my money back into bank account as this gaana plus subscription was not needed.
                    Gaana.com customer support has been notified about the posted complaint.
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                      R
                      Rudra Kirankumar
                      Sep 12, 2022
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                      I haven't used the gaana app for a very long time. I had opted for its 6 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 499 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money.
                      Gaana.com customer support has been notified about the posted complaint.
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                        S
                        shobhik patel
                        Sep 11, 2022
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                        I have made two payment for my gaana subscription but i haven't received subscription yet
                        Gaana.com customer support has been notified about the posted complaint.
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                          R
                          Rohinton Khambata
                          Sep 9, 2022
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                          I am a paid customer of gaana+. But now a days I am unable to download any songs on my mobile.?
                          Also I require the telephone no of this Gaana Company.
                          Thanks
                          Gaana.com customer support has been notified about the posted complaint.
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                            R
                            Rohinton Khambata
                            Sep 9, 2022
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                            Website: Gaana.com

                            I am a long time Paid Customer of Gaana+. I have downloaded many songs. But now when I am trying to download it keeps saying "Down load Failed".
                            Also I can not find any telephone number to talk to this Compny's representative.
                            Gaana.com customer support has been notified about the posted complaint.
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                              A
                              Anon2580
                              Sep 8, 2022
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                              Hello Team,

                              I've used your service in the past and I'm writing to let you know that, I'm now making the *conscious decision to reduce my digital footprint* and as a result I ask you to *please delete any personal data of mine you have stored on your systems.*

                              Would appreciate your cooperation and an email confirming when the deletion has been completed.

                              My personal details are:
                              • Email: sunny.[protected]@gmail.com

                              Best regards.
                              Gaana.com customer support has been notified about the posted complaint.
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                                S
                                Sumit kashania
                                from Gurugram, Haryana
                                Sep 8, 2022
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                                Gaana plus Subscription got renewed automatically without my permission or any intimation and an amount of rs.499 got deducted from my kotak bank card..i Kindly request you to refund my money back into my Kotak Bank Card and this subscription was not needed. kindly request you to refund my money and Unsubscribe me and give back my money.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  A
                                  ankit.004
                                  from Dehradun, Uttarakhand
                                  Sep 6, 2022
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                                  Address: Dehradun

                                  Auto payment deduction without permission amount 499 rs.
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    M
                                    Mukesh7733
                                    Sep 6, 2022
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                                    6 months ago today I bought some product online. With which I got the subscription of the song. And on today's date the plan was going to end but I renewed that plan for 1 year only on 26th August. But still today 99 rupees has been deducted from my account. This is a robbery. I want my money back and don't want any service from gana.com
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      A
                                      ankit.004
                                      from Dehradun, Uttarakhand
                                      Sep 6, 2022
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                                      Address: Tarla Aaamwala Shastripuram, Dehradun

                                      Rs. 499 has been deducted from my account without any permission. Even, I do not have this app.
                                      Gaana.com customer support has been notified about the posted complaint.
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                                      Fraud company hai ye gaana.Com
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                                        X
                                        xyzamarxyz
                                        Sep 5, 2022
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                                        Address: Jalandhar

                                        Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my via phonepe account from my bank icici bank directly without any information and otp..i Kindly request you to refund my money back into my phonepe wallet and this subscription was not at all needed. Unsubscribe me and give back my money.
                                        Gaana.com customer support has been notified about the posted complaint.
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