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Gaana.com Complaints & Reviews

1.8
Updated: Dec 19, 2025
Complaints 737
Resolved
254
Unresolved
483
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Gaana.com reviews & complaints page 12

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N
Nhk boss
from Palwal, Haryana
Jun 30, 2022
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Address: 391, phase 3 udyog Vihar sector 20 gurugram, Haryana 122016

Money deduction from my account rupees 500 without my knowledge and without use of subscription plus, please register my complaint and refund my money. Otherwise I’ll sue case file in consumer court.
Gaana.com customer support has been notified about the posted complaint.
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    aoum sidhpura
    Jun 30, 2022
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    I am UK customer, been using your app for years now, i recently bought new phone, and when i switched gaana app from my old phone to new phone. It prompt me to login with OTP, but even after several tries, I am not been able to recieve any OTP from Gaana. And i observed similar pattern with lots and lots of complaints regarding Gaana.

    You guys have such a good app. Why do you play like that with people, I had a extensive library stored on the app. Now it is impossible to access the same account linked with my phone number.

    Such a shame, hope this complain will result in some resolution.

    Thanks.
    Gaana.com customer support has been notified about the posted complaint.
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      R
      rvkanojiya
      Jun 29, 2022
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      Address: SHOP B/11 MORESHWAR PARK , SAGAON,CHERA NAGAR, DOMBIVALI EAST

      Hi, gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotan Mahindra current bank account..i Kindly request you to refund my money back into my account
      as this subscription was not needed by me and it is a fraud done by gaana.com against me..
      Bank account--[protected]
      Ifsc-KKBK0001416
      Gaana.com customer support has been notified about the posted complaint.
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        A
        Arvind57
        Jun 29, 2022
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        Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed..
        Gaana.com customer support has been notified about the posted complaint.
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          M
          Maaz@1994
          from Bengaluru, Karnataka
          Jun 25, 2022
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          I got free gaana subscription for 2 months. From 27th March 2022 to 24th June 2022 where it got auto renewed without my knowledge and permission. Hence, i need the amount of rs 499 refunded.
          Gaana.com customer support has been notified about the posted complaint.
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            A
            anandkatarmal
            from bilimora, Gujarat
            Jun 24, 2022
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            Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon

            They charge me for auto renewal amount even i have cancel the plan, when i asked for help they replied enjoy music we cant help .
            Gaana.com customer support has been notified about the posted complaint.
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              S
              from Ballia, Uttar Pradesh
              Jun 23, 2022
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              Website: Garena.com

              Hello Garena,
              Hello Sir, my name is dhanu verma. I'm using free fire have been last 6 month, my account has been suspended.

              9 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ✞︎❣︎ʀᴇᴇɴᴀ❣︎✞, my user ID is:[protected]

              Please give me my last chance... I Love Free Fire...
              Please give me a last chance sir,
              I HOPE YOU SIR YOU UNDERSTAND ME
              Gaana.com customer support has been notified about the posted complaint.
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                A
                Abhinavgrover7
                Jun 21, 2022
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                I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account It is very irritating
                Please stop the e mandate

                Ph no [protected]
                [protected]@gmail.com
                Gaana.com customer support has been notified about the posted complaint.
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                  A
                  Abhinavgrover7
                  Jun 21, 2022
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                  I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account . I want to stop this e mandate
                  Gaana.com customer support has been notified about the posted complaint.
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                    C
                    Charu16
                    from Mumbai, Maharashtra
                    Jun 13, 2022
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                    I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 299rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
                    Gaana.com customer support has been notified about the posted complaint.
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                      C
                      Charu16
                      from Mumbai, Maharashtra
                      Jun 13, 2022
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                      I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 299rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income.
                      Gaana.com customer support has been notified about the posted complaint.
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                        A
                        anurag sahni
                        Jun 5, 2022
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                        Hallo,

                        I am using Ganna.com since long and has subscribed with Premium and since more than 2 yearsi Cannot use the app beacuse i cannot login it through my US mobile Number, through which i activated the account and also paid through Apple Pay.

                        I need to access it and log in but nothing is happening.

                        Kindly send an OTP or activation link on my number in US so that I can use the Paid verson.

                        Thanks
                        Gaana.com customer support has been notified about the posted complaint.
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                          S
                          saroshimam
                          May 31, 2022
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                          Hallo,

                          I am using Ganna.com since long and has subscribed with Premium and since more than 6 months i Cannot use the app beacuse i cannot login it through my German Number, through which i activated the account and also paid through Apple Pay.

                          I need to access it and log in but nothing is happening.

                          Kindly send an OTP or activation link on my number in Germnay so that I can use the Paid verson.

                          Thanks
                          Sarosh Imam
                          +[protected]
                          Gaana.com customer support has been notified about the posted complaint.
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                            A
                            Arunp1994
                            May 30, 2022
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                            Address: Isanpur, Ahmedabad

                            Hello gaana plus Subscription got renewed automatically without my permission and an amount of rs.199 debit my account with out any password and OTP ... got deducted from my phonpay sbi bank account balance..I kindly request you to refund my money back into my phonpay account wallet as this gaana plus subscription was not needed..

                            Last 6 months i don't use this app...
                            Gaana.com customer support has been notified about the posted complaint.
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                              P
                              Pratipalsinh
                              May 28, 2022
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                              Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed...
                              Gaana.com customer support has been notified about the posted complaint.
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                                P
                                Padmraj Jadeja
                                May 26, 2022
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                                I have already paid money Rs. 299 for gaana subscription includes nonstpo music without advertisements, still however in two days advertisements started and gaana is demanding me to submit Rs. 299 again this is unscrupulous dishonest and part of conspiracy on part of gaana. please refund my money or else shall start legal action in every possible court and forum available to me.
                                Padmraj Jadeja
                                Gaana.com customer support has been notified about the posted complaint.
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                                  N
                                  Nandni Yadav
                                  from Noida, Uttar Pradesh
                                  May 24, 2022
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                                  Dear, sir/mam
                                  I am purches rs240 diamond top up from your website game khrido on 23/05/2022. Payment are debited from my account but i did not got diamond in my free fire account [protected].
                                  So, I requested to you please sent diamond in my free fire account [protected] or refund payment in my account.
                                  Gaana.com customer support has been notified about the posted complaint.
                                  May 24, 2022
                                  Updated by Nandni Yadav
                                  please fixed Diamond in my free fire account [protected]
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                                    A
                                    Amit Garg_06
                                    May 23, 2022
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                                    I got gaana plus code from Flipkart. But when i tried to use it on gaana app..it shows the code as invalid.plz solve it soon
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      S
                                      Sima gungor
                                      May 20, 2022
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                                      Address: Suadiye Cad. Bozoklar Sok. 4/3 Kagithane-Istanbul

                                      I’m living in Turkey and I’m using Gaana Plus since 2018. The first years Gaana App is nice but now!!! It’s really so bad. Because all song’s giving error, country issues. What should I do about it?????? I already submit so many complaints, no one ignoring them. Please help me or money back.
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        A
                                        Anusha Saxena
                                        May 20, 2022
                                        Resolved
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                                        Resolved

                                        Website: Gaana.com

                                        Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.199 got deducted from my paytm wallet..i Kindly request you to refund my money back into my paytm wallet as this subscription was not needed by me and it is a fraud done by gaana.com against me..If my money is not refunded back within 2-3 days so being a LAWYER I shall take a strict action against gaana..
                                        May 20, 2022
                                        Complaint marked as Resolved 
                                        I lodged a complaint on gaana helpdesk through gaana app and raised my query and also wrote my complaint on gaana chat and they refunded my money back..Thank you gaana for addressing my concern quickly..
                                        Gaana.com customer support has been notified about the posted complaint.
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