Submit a Complaint
Claimed

Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
Resolved
254
Unresolved
483
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Entertainment and Recreation
Gaana.com

Gaana.com reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anumeet singh
Oct 16, 2022
Report
Copy

My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please...
Gaana.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anumeet singh
    Oct 16, 2022
    Report
    Copy

    My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chinnima
      from tumkur, Karnataka
      Oct 15, 2022
      Report
      Copy

      Address: 1st main 2nd left cm extn kyathadandra tumkur 572104

      My amount return
      Gaana.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        uttam Kumar pandit
        Oct 15, 2022
        Report
        Copy

        Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phonepe upi account.i Kindly request you to refund my money back into my phonepe upi account and this subscription was not needed . Unsubscribe me and give back my money.
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          iemamir8755
          Oct 14, 2022
          Report
          Copy

          499 rs has been deducted from my bank account without my permission I have written so much complaints to the helpline and I m not getting any feedback from the gaana app I want my full refund back in my account
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saurabh Kundu
            from Ankleshwar, Gujarat
            Oct 14, 2022
            Report
            Copy

            I did not wish to renew my membership but I did not find cancel auto renewal option on my iPhone ganna application. It got renewed on 13th October 2022. I wish to cancel and get my refund. 4
            Gaana.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Uday19
              Oct 14, 2022
              Report
              Copy

              I had cancelled my subscription for gaana a month ago, but today I had a debit of Rs 199 from my account for submission towards gaana.com, I had contacted gaana help desk no help from their end.
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Uday19
                Oct 14, 2022
                Report
                Copy

                I had cancelled my subscription last month, September. And it displayed then that subscription is cancelled. But today on 14th October, my account has been debited by 199, as subscription renewal charge. I'd written to gaana help desk, no reply from them
                Gaana.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vaibhav sarkale
                  Oct 14, 2022
                  Report
                  Copy

                  Address: At, vilaspur pandhari tal.lohara dis. Osmanabad

                  Fraud without my permission subcription and deduct my acvount 299 please refund my money mob no [protected]
                  Gaana.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dhiraj9608
                    from Patna, Bihar
                    Oct 13, 2022
                    Report
                    Copy

                    I cancle my auto renewal but they deducted Rs199 from my account, i also write them but there is no one to help
                    Gaana.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Suhas Rampalliwar
                      from Mumbai, Maharashtra
                      Oct 12, 2022
                      Report
                      Copy

                      Address: Noida

                      I have applied a 200 Rs off code the final amount shown to me is 99 Rs and when I make payment it deducted 299 Rs. Kindly check and rectify the same. And return my money immediately. If required cancel your subscription.
                      Gaana.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abhishek Malawat
                        Oct 12, 2022
                        Report
                        Copy

                        Address: Guruan district harayana

                        Hii my name is abhishek Malawat. My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please 😭😭😭😭😭😭
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhishek Malawat
                          Oct 12, 2022
                          Report
                          Copy

                          Address: I don't know
                          Website: Gaana.com

                          Date[protected] ko mere account se autopay se rs 299 gaana.com ne cut kar liya hai.I want refund my money please 😭😭😭😭😭
                          Gaana.com customer support has been notified about the posted complaint.
                          Oct 12, 2022
                          Updated by Abhishek Malawat                           I want refund my money.I have not money please refund 😭😭😭😭😭
                          Oct 12, 2022
                          Updated by Abhishek Malawat                           Refund my money 😭😭😭. Gaana.com ne rs 299 mere automatic cut kar liya

                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pruthvi1437
                            from AHMEDABAD, Gujarat
                            Oct 11, 2022
                            Report
                            Copy

                            Website: gaana.com Gaana

                            Gaana deduct 200rs from my paytm wallet without any advance notice, message or mail as their app mentioned for the subscription. I dont want any subscription just want refund of my money .
                            Also there is no specific time for deduction.
                            Gaana.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Paravipin
                              Oct 10, 2022
                              Report
                              Copy

                              Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotak mahindra bank app balance..I kindly request you to refund my money back into my paytm as this gaana plus subscription was not needed.
                              My contact number [protected]
                              Gaana.com customer support has been notified about the posted complaint.
                              Oct 10, 2022
                              Updated by Paravipin                               my gaana plus Subscription got renewed automatically without my permission
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rahul Duve
                                from Hathras, Uttar Pradesh
                                Oct 10, 2022
                                Report
                                Copy

                                Address: Ghaziabad india

                                Ganna plus deducted my money from phone without my consent..I don't want to continue ganna ..so i want my money 199 rupees back ... Please refund my money
                                Gaana.com customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anup9007
                                  from Kolkata, West Bengal
                                  Oct 10, 2022
                                  Report
                                  Copy

                                  Address: bamangachi,743248

                                  How did gaana.com get my bank account number and phonepay UPI ID?How can they directly deduct money from my bank account without informing me.I want to get my money refund and I don't want to take any subscription from gaana.com
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anishnagda
                                    Oct 9, 2022
                                    Report
                                    Copy

                                    Address: India

                                    I got a uninformed deduction of ₹299 from my account which mentions gaana app renewal. I haven’t chosen the option for renewal of this app. I want a refund of this deduction.
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Anilkumar Bogi
                                      from Khammam, Andhra Pradesh
                                      Oct 8, 2022
                                      Report
                                      Copy

                                      Address: 15-2-3/9/C, ADITYA NAGAR, KHANAPURAM HAVELI

                                      Hai, I'm Bogi Anilkumar, Living in Khammam. But I'm not using the Ganna app on my mobile. The subscription amount of 499/- Was automatically deducted without intimation. The amount was deducted from this UPI Transaction ID:[protected] on 03.10.2022 at 12.15 AM to my Fi Savings Account.

                                      Fi Account: [protected]
                                      IFSC: FDRL0005555
                                      Name: Bogi Anilkumar
                                      Contact: [protected]
                                      Mail ID: anilkumar.[protected]@gmail.com

                                      So Please refund the subscription deduction amount to my account.
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Dec 20, 2022
                                      Updated by Anilkumar Bogi                                       I was given a complaint on Oct-08-2022 Still my problem was not solved. Please do the needful to me as much as possible faster.
                                      View replies
                                      Still, my problem was not resolved. Please help me
                                      Reply
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijso123
                                        Oct 8, 2022
                                        Report
                                        Copy

                                        RS.499 got deducted from my account without any permission

                                        As per Gaana policy, They must intimate me before auto deduction from my account however, I had not received any email or message regarding the same.

                                        So, Requested to CONSUMER COMPLAINS TEAM, Kindly help to refund the 499 Rs which is deducted from my account automatically.

                                        Any other details needed, Kindly let me know.

                                        Name - Vijay Kumar Soni
                                        Contact no- [protected]
                                        Transaction Ref....
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Related businesses

                                        Zee Bangla Club
                                        1
                                        (277)
                                        Hungama.com
                                        1.6
                                        (223)
                                        STAR Vijay / Vijay TV
                                        1
                                        (3127)