Claimed

Gaana.com Complaints & Reviews

1.8
Updated: Nov 15, 2025
Complaints 733
Resolved
254
Unresolved
479
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gaana.com reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
iemamir8755
Oct 14, 2022
Report
Copy

499 rs has been deducted from my bank account without my permission I have written so much complaints to the helpline and I m not getting any feedback from the gaana app I want my full refund back in my account
Gaana.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saurabh Kundu
    from Ankleshwar, Gujarat
    Oct 14, 2022
    Report
    Copy

    I did not wish to renew my membership but I did not find cancel auto renewal option on my iPhone ganna application. It got renewed on 13th October 2022. I wish to cancel and get my refund. 4
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Uday19
      Oct 14, 2022
      Report
      Copy

      I had cancelled my subscription for gaana a month ago, but today I had a debit of Rs 199 from my account for submission towards gaana.com, I had contacted gaana help desk no help from their end.
      Gaana.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        Uday19
        Oct 14, 2022
        Report
        Copy

        I had cancelled my subscription last month, September. And it displayed then that subscription is cancelled. But today on 14th October, my account has been debited by 199, as subscription renewal charge. I'd written to gaana help desk, no reply from them
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vaibhav sarkale
          Oct 14, 2022
          Report
          Copy

          Address: At, vilaspur pandhari tal.lohara dis. Osmanabad

          Fraud without my permission subcription and deduct my acvount 299 please refund my money mob no [protected]
          +1 photos
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dhiraj9608
            from Patna, Bihar
            Oct 13, 2022
            Report
            Copy

            I cancle my auto renewal but they deducted Rs199 from my account, i also write them but there is no one to help
            +2 photos
            Gaana.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Suhas Rampalliwar
              from Mumbai, Maharashtra
              Oct 12, 2022
              Report
              Copy

              Address: Noida

              I have applied a 200 Rs off code the final amount shown to me is 99 Rs and when I make payment it deducted 299 Rs. Kindly check and rectify the same. And return my money immediately. If required cancel your subscription.
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhishek Malawat
                Oct 12, 2022
                Report
                Copy

                Address: Guruan district harayana

                Hii my name is abhishek Malawat. My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please 😭😭😭😭😭😭
                +1 photos
                Gaana.com customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abhishek Malawat
                  Oct 12, 2022
                  Report
                  Copy

                  Address: I don't know
                  Website: Gaana.com

                  Date[protected] ko mere account se autopay se rs 299 gaana.com ne cut kar liya hai.I want refund my money please 😭😭😭😭😭
                  +1 photos
                  Gaana.com customer support has been notified about the posted complaint.
                  Oct 12, 2022
                  Updated by Abhishek Malawat
                  I want refund my money.I have not money please refund 😭😭😭😭😭
                  Oct 12, 2022
                  Updated by Abhishek Malawat
                  Refund my money 😭😭😭. Gaana.com ne rs 299 mere automatic cut kar liya

                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pruthvi1437
                    from AHMEDABAD, Gujarat
                    Oct 11, 2022
                    Report
                    Copy

                    Website: gaana.com Gaana

                    Gaana deduct 200rs from my paytm wallet without any advance notice, message or mail as their app mentioned for the subscription. I dont want any subscription just want refund of my money .
                    Also there is no specific time for deduction.
                    +1 photos
                    Gaana.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Paravipin
                      Oct 10, 2022
                      Report
                      Copy

                      Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotak mahindra bank app balance..I kindly request you to refund my money back into my paytm as this gaana plus subscription was not needed.
                      My contact number [protected]
                      +1 photos
                      Gaana.com customer support has been notified about the posted complaint.
                      Oct 10, 2022
                      Updated by Paravipin
                      my gaana plus Subscription got renewed automatically without my permission
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul Duve
                        from Hathras, Uttar Pradesh
                        Oct 10, 2022
                        Report
                        Copy

                        Address: Ghaziabad india

                        Ganna plus deducted my money from phone without my consent..I don't want to continue ganna ..so i want my money 199 rupees back ... Please refund my money
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anup9007
                          from Kolkata, West Bengal
                          Oct 10, 2022
                          Report
                          Copy

                          Address: bamangachi,743248

                          How did gaana.com get my bank account number and phonepay UPI ID?How can they directly deduct money from my bank account without informing me.I want to get my money refund and I don't want to take any subscription from gaana.com
                          +2 photos
                          Gaana.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anishnagda
                            Oct 9, 2022
                            Report
                            Copy

                            Address: India

                            I got a uninformed deduction of ₹299 from my account which mentions gaana app renewal. I haven’t chosen the option for renewal of this app. I want a refund of this deduction.
                            +1 photos
                            Gaana.com customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Anilkumar Bogi
                              from Khammam, Andhra Pradesh
                              Oct 8, 2022
                              Jan 11, 2023
                              This thread was updated on Jan 11, 2023
                              Report
                              Copy

                              Address: 15-2-3/9/C, ADITYA NAGAR, KHANAPURAM HAVELI

                              Hai, I'm Bogi Anilkumar, Living in Khammam. But I'm not using the Ganna app on my mobile. The subscription amount of 499/- Was automatically deducted without intimation. The amount was deducted from this UPI Transaction ID:[protected] on 03.10.2022 at 12.15 AM to my Fi Savings Account.

                              Fi Account: [protected]
                              IFSC: FDRL0005555
                              Name: Bogi Anilkumar
                              Contact: [protected]
                              Mail ID: anilkumar.[protected]@gmail.com

                              So Please refund the subscription deduction amount to my account.
                              Gaana.com customer support has been notified about the posted complaint.
                              Dec 20, 2022
                              Updated by Anilkumar Bogi
                              I was given a complaint on Oct-08-2022 Still my problem was not solved. Please do the needful to me as much as possible faster.
                              Still, my problem was not resolved. Please help me
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                As per Gaana policy, They must intimate me before auto deduction from my account however, I had not received any email or message regarding the same.

                                So, Requested to CONSUMER COMPLAINS TEAM, Kindly help to refund the 499 Rs which is deducted from my account automatically.

                                Any other details needed, Kindly let me know.

                                Name - Vijay Kumar Soni
                                Contact no- [protected]
                                Transaction Ref....
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                C
                                Chellamuthu Chellamuthu
                                Oct 7, 2022
                                Report
                                Copy

                                Address: gaana

                                Rs-499/- debit from my account please refund my money
                                +1 photos
                                Gaana.com customer support has been notified about the posted complaint.
                                Oct 07, 2022
                                Updated by Chellamuthu Chellamuthu
                                Rs-499/- debit money from in my account please refund my money i don't want to use subscription

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aki10
                                  Oct 7, 2022
                                  Report
                                  Copy

                                  Not able to listen to music even after paying Rs 299 for premium membership
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Madeshia
                                    Oct 6, 2022
                                    Report
                                    Copy

                                    Address: India

                                    My account was debited with 499 rs without my consent. How can you do this . I got free subscription for gaana plus by Flipkart for 6 months and now it is renewed for 1 year by debiting 499 from directly my account without even asking me without any notice of message. This dirty tactics of your is highly offensive. I feel demand my money back. Refund it as soon as possible or else I will have to take strict action against your company and your policies
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vikram 730
                                      from shahjahanpur, Uttar Pradesh
                                      Oct 6, 2022
                                      Report
                                      Copy

                                      Address: shahjahanpur
                                      Website: gaana.com

                                      Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay upi. I Kindly request you to refund my money back into my phone pay upi and this subscription was not needed . Unsubscribe me and give back my money.
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit