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gaana.com
1.8
Updated: Mar 30, 2026
Complaints 739
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254
Unresolved
485
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Gaana.com reviews & complaints page 15

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L
Lakshy Goel
Mar 13, 2022
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I want to delete my gaana account permanently as even after disabling auto renewal money is charging from my bank account.
My registried mobile number [protected].
Gaana.com customer support has been notified about the posted complaint.
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    Lakshy Goel
    Mar 13, 2022
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    There is no option of cancelling auto renewal then also my money go deducted from account.
    Gaana.com customer support has been notified about the posted complaint.
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      Vivin Sansuri Y
      Mar 10, 2022
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      Very worst response from Gaana . I mailed twice to delete my account and once submitted complaint here (totally 3times) . But no response from their side . Highly dissatisfied 😔.

      Please delete my account . I registered it with mobile number [protected] . I didn't register any email id .
      Gaana.com customer support has been notified about the posted complaint.
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        S
        Stutik
        Mar 9, 2022
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        I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income
        Mar 11, 2022
        Complaint marked as Resolved 
        They refunded the money
        Gaana.com customer support has been notified about the posted complaint.
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          S
          Siddharth@
          from Kakinada, Andhra Pradesh
          Mar 7, 2022
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          Though I've cancelled my subscription few days before the renewal date...I've still ended up with auto renewal of ₹399
          Gaana.com customer support has been notified about the posted complaint.
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            R
            ramchandramesh
            Mar 7, 2022
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            Gaan is forcing me to auto-renew when I have not given any such permission. This is an unacceptable and fraudulent business practice.

            Gaana should terminate my account forthwith and apologise, failing which my lawyers will proceed with legal action.

            ramchand.[protected]@gmail.com
            No client number was provided.

            Mail from Gaana below.

            Dear Gaana Plus user,
            Your Gaana Plus subscription will be auto-renewed on 08/03/2022. Please click on the below link for more details of your current plan or discontinuing the subscription:
            http://gaana.com/profile
            Renewal plan details:
            Plan name: Gaana Plus
            Amount: 3.99 USD
            Due on: 08/03/2022
            Please maintain sufficient balance on your payment mode. Your bank may apply charges for every auto-renewal failure.
            Thank you,

            Gaana team
            Gaana.com customer support has been notified about the posted complaint.
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              V
              vinuthashankar
              from Bengaluru, Karnataka
              Mar 5, 2022
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              I had a very bad experience in using gaana, that is till they auto-renewed my gaana plus subscription without my permission.

              I had turned off auto-renew while buying into the subscription, as well as elsewhere where it was asked. I would've loved to continue with their services however, i'm not comfortable in buying the subscription at this moment in time.

              Kindly refund me the amount of rs. 399, and cancel my gaana plus subscription.

              I look forward to a prompt resolution from your side.
              Gaana.com customer support has been notified about the posted complaint.
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                Vivin Sansuri Y
                Mar 4, 2022
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                Request to delete my Gaana account

                Registered mobile number:[protected]

                Registered email id:-Nil-
                Gaana.com customer support has been notified about the posted complaint.
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                  S
                  Sourabh Dev
                  Mar 4, 2022
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                  Address: Jaipur, राजस्थान, 302021

                  Pay tm and gaana both are combined now paytm and gaana doing trying doing scam with me
                  Gaana.com customer support has been notified about the posted complaint.
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                    H
                    Harshal Jamdhade
                    Mar 1, 2022
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                    About the cancellation and refund of the Gaana subscription

                    I haven't used the gaana app for a very long time. I had opted for its 3 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 399 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money....
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                    H
                    Hrithik Kedia
                    Feb 28, 2022
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                    Respected sir/mam,
                    My account was created with email id [protected]@gmail.com which I'm not using anymore. There's no option to change email id or mobile number due to which I want to delete that account and create a fresh account with my new email id.
                    Gaana.com customer support has been notified about the posted complaint.
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                      A
                      Ayushraj82520
                      from Patna, Bihar
                      Feb 28, 2022
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                      27th Feb 2022 at 12:13am automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
                      I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.

                      Below are the details of gana profile and money transferred.

                      My mobile number:- [protected]
                      My email id :- [protected]@gmail.com
                      Gaana.com customer support has been notified about the posted complaint.
                      Mar 01, 2022
                      Updated by Ayushraj82520                       Please solve my problem as soon as possible sir 😞😞😞😞😞
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                        K
                        KRISTO GAMING
                        Feb 28, 2022
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                        Without my consent amount has been debited from my phone pay account
                        Gaana.com customer support has been notified about the posted complaint.
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                          K
                          Kames saravana
                          from Ramanathapuram, Tamil Nadu
                          Feb 28, 2022
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                          Website: Consumercomplaints. In

                          Gaana had taken ruppes 399 automatically. I need the money to pay college exam fees and i dont need gaana. Please refund it
                          Gaana.com customer support has been notified about the posted complaint.
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                            A
                            Avstar
                            from NAGPUR, Maharashtra
                            Feb 27, 2022
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                            I got scammed by gaana app by 1000 rupees😭 I'm 17 year old, have to work 5 hours daily to get 3 thousand rupees per month to help my father and myself to get our medicines. Scam by these well established companies are disheartening.
                            They gave coupon code via contest with little heart. Coupon code was for 3 months subscription, they said to pay 1 rupee, as soon as I linked my Paytm wallet, they deducted 499 rupees, i thought it was a glitch...but when I clicked again, they deducted 499 rupees again without knowledge...this is disheartening, now they say that their email given on help page, but after messaging them email, they say they're not available check FAQs, in FAQs they say it is non refundable, but they clearly scammed me
                            Gaana.com customer support has been notified about the posted complaint.
                            Feb 27, 2022
                            Updated by Avstar                             I don't know if I should share transaction Id, so I'm sharing this

                            Feb 27, 2022
                            Updated by Avstar                             I googled it, they said that I can share my transaction I'd, so here it is

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                              A
                              Ansari2005
                              Feb 26, 2022
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                              I want to get my subscription amount refund It is paid by auto renewal and I don't know about it please refund my money
                              Gaana.com customer support has been notified about the posted complaint.
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                                C
                                CLIVE BRUCE
                                Feb 23, 2022
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                                Hi,
                                I would like to request you to delete my gaana account, I don't know who created my company profile at gaana.com, I don't have credentials to access it, Kindly remove (https://gaana.com/artist/value-office-furniture)this account ASAP.
                                Thank you
                                Gaana.com customer support has been notified about the posted complaint.
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                                  S
                                  Sukirtha Rose Mary Winter
                                  Feb 17, 2022
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                                  I have paid for the one month subcribtion but Im not able to download the song. It asked me to log in again with me email id and refresh. If i do it, it again gives the same message
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    R
                                    RWTsuraj
                                    from noida, Uttar Pradesh
                                    Feb 17, 2022
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                                    Address: uttar pradesh, greater noida

                                    Deducted money by gaana app
                                    11/02/2022
                                    [protected]
                                    refund
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      N
                                      NehaPal98
                                      from Chennai, Tamil Nadu
                                      Feb 17, 2022
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                                      Account Details:
                                      Name:Neha Pal
                                      Gaana Handle:HotShot_[protected]


                                      I haven't given consent to deduct money from my Paytm wallet for the subscription. Still it was done automatically on 17th February 2022 and i lost considerable amount of money unecessarily. I did not opt for subscription. I need a refund.

                                      I bought subscription with flipkart supercoins at first. That time, auto renewal of subscription was neither shown nor on. Hence I did not know about this concept neither did I opt to pay for subscription. Even my account was not activated earlier.it got activated today! Then how is it possible to deduct money. Now I need refund because I feel this is kind of fraud. Proof has been attached which is payment details and account details has been updated above.

                                      Please refund my money. I cannot afford this subscription at a loss.
                                      Gaana.com customer support has been notified about the posted complaint.
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                                      My complaint has not been resolved yet. Please provide a resolution ASAP
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