Gaana.com Complaints & Reviews

Very worst response from Gaana . I mailed twice to delete my account and once submitted complaint here (totally 3times) . But no response from their side . Highly dissatisfied 😔.

Please delete my account . I registered it with mobile number [protected] . I didn't register any email id .

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I'm undergraduate student and have no income source. Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as i am a student with no source of income

Mar 11, 2022

Complaint marked as Resolved

They refunded the money

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Though I've cancelled my subscription few days before the renewal date...I've still ended up with auto renewal of ₹399

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Gaan is forcing me to auto-renew when I have not given any such permission. This is an unacceptable and fraudulent business practice.

Gaana should terminate my account forthwith and apologise, failing which my lawyers will proceed with legal action.

ramchand.[protected]@gmail.com
No client number was provided.

Mail from Gaana below.

Dear Gaana Plus user,
Your Gaana Plus subscription will be auto-renewed on 08/03/2022. Please click on the below link for more details of your current plan or discontinuing the subscription:
http://gaana.com/profile
Renewal plan details:
Plan name: Gaana Plus
Amount: 3.99 USD
Due on: 08/03/2022
Please maintain sufficient balance on your payment mode. Your bank may apply charges for every auto-renewal failure.
Thank you,

Gaana team

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I had a very bad experience in using gaana, that is till they auto-renewed my gaana plus subscription without my permission.

I had turned off auto-renew while buying into the subscription, as well as elsewhere where it was asked. I would've loved to continue with their services however, i'm not comfortable in buying the subscription at this moment in time.

Kindly refund me the amount of rs. 399, and cancel my gaana plus subscription.

I look forward to a prompt resolution from your side.

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Request to delete my Gaana account

Registered mobile number:[protected]

Registered email id:-Nil-

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Address: Jaipur, राजस्थान, 302021

Pay tm and gaana both are combined now paytm and gaana doing trying doing scam with me

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I haven't used the gaana app for a very long time. I had opted for its 3 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 399 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money....

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Respected sir/mam,
My account was created with email id [protected]@gmail.com which I'm not using anymore. There's no option to change email id or mobile number due to which I want to delete that account and create a fresh account with my new email id.

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27th Feb 2022 at 12:13am automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.

Below are the details of gana profile and money transferred.

My mobile number:- [protected]
My email id :- [protected]@gmail.com

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Mar 01, 2022

Updated by Ayushraj82520 Please solve my problem as soon as possible sir 😞😞😞😞😞

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Without my consent amount has been debited from my phone pay account

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Website: Consumercomplaints. In

Gaana had taken ruppes 399 automatically. I need the money to pay college exam fees and i dont need gaana. Please refund it

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I got scammed by gaana app by 1000 rupees😭 I'm 17 year old, have to work 5 hours daily to get 3 thousand rupees per month to help my father and myself to get our medicines. Scam by these well established companies are disheartening.
They gave coupon code via contest with little heart. Coupon code was for 3 months subscription, they said to pay 1 rupee, as soon as I linked my Paytm wallet, they deducted 499 rupees, i thought it was a glitch...but when I clicked again, they deducted 499 rupees again without knowledge...this is disheartening, now they say that their email given on help page, but after messaging them email, they say they're not available check FAQs, in FAQs they say it is non refundable, but they clearly scammed me

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Feb 27, 2022

Updated by Avstar I don't know if I should share transaction Id, so I'm sharing this

Feb 27, 2022

Updated by Avstar I googled it, they said that I can share my transaction I'd, so here it is

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I want to get my subscription amount refund It is paid by auto renewal and I don't know about it please refund my money

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Hi,
I would like to request you to delete my gaana account, I don't know who created my company profile at gaana.com, I don't have credentials to access it, Kindly remove (https://gaana.com/artist/value-office-furniture)this account ASAP.
Thank you

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I have paid for the one month subcribtion but Im not able to download the song. It asked me to log in again with me email id and refresh. If i do it, it again gives the same message

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Address: uttar pradesh, greater noida

Deducted money by gaana app
11/02/2022
[protected]
refund

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Account Details:
Name:Neha Pal
Gaana Handle:HotShot_[protected]

I haven't given consent to deduct money from my Paytm wallet for the subscription. Still it was done automatically on 17th February 2022 and i lost considerable amount of money unecessarily. I did not opt for subscription. I need a refund.

I bought subscription with flipkart supercoins at first. That time, auto renewal of subscription was neither shown nor on. Hence I did not know about this concept neither did I opt to pay for subscription. Even my account was not activated earlier.it got activated today! Then how is it possible to deduct money. Now I need refund because I feel this is kind of fraud. Proof has been attached which is payment details and account details has been updated above.

Please refund my money. I cannot afford this subscription at a loss.

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N

NehaPal98

from Chennai, Tamil Nadu

Feb 20, 2022

My complaint has not been resolved yet. Please provide a resolution ASAP

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Address: 60 Rahul Enclave Colony mathura up

Plz refund my money back
[protected]

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17th Feb 2022 at 2:24 am automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.
Below are the details of gana profile and money transferred.

Feb 18, 2022

Complaint marked as Resolved

The company didn't failed to solve my problem. I got the refund today and they were even mailing about each step they took. Thankyou Gana fot solving this

Gaana.com customer support has been notified about the posted complaint.

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V

Vkpkumar

from Nagaur, Rajasthan

Feb 22, 2022

Sir I can't off my auto renewal service. option not showing please help me

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A

Amtl

Mar 6, 2022

automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.
Below are the details of gana profile and money transferred.

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P

pradeep@1199

from Samastipur, Bihar

Mar 31, 2022

31th march 2022 automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.
Below are the details of gana profile and money transferred.

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P

pradeep@1199

from Samastipur, Bihar

Mar 31, 2022

31th march 2022 at 1:5 am automatically Paytm transferred money to gana app for gana plus subscription- 399 Rupees. I had never wanted to take subscription at this moment.
I didn't knew about auto-renew while buying into the subscription. I would loved to continue with services but I cannot buy the subscription right now. Kindly cancel the subscription and refund the 399 rupees.
Below are the details of gana profile and money transferred.

Gaana.com Complaints & Reviews

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Gaana.com reviews & complaints page 15

No response and account deletion

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I'm complaining about the refund which I want for auto renewal of gaana subscription

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Claiming refund for automatic deduction in the name of renewal

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Unauthorised Subscription Renewal by Gaana

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Refund to be receive for deducting the amount

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Gaana account

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Said free subscription not deducting money

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About the cancellation and refund of the Gaana subscription

Delete of Gaana.com account

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Gaana plus subscription renewal

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Amount has been debited without my consent

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Immediate refund

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Scammed by gaana app by 1000 rupees

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I'm Complaining to get my subscription amount refund

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I am Not Able to delete my gaana account

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Im Not able to download even after paying

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Deducted money by gaana app

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Subscription- money deducted without consent

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I'm cancelled my subscription but not refund my money

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Gaana plus subscription renewal

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