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Gaana.com Complaints & Reviews

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Last updated Apr 25, 2024
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Gaana.com reviews & complaints page 16

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S
Sravs1998
from Kollam, Kerala
Dec 17, 2021
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Subscription messages

"Dear Gaana User, attempt to renew your subscription worth Rs.30.00 has failed. We will retry shortly, please maintain sufficient balance. More details here: www.gaana.com/myzone Your bank may apply charges for failed attempts. " daily this messages are receiveng please stop this...
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Z
Zumer Jani
Dec 15, 2021
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Logging in issue

Address:India

I uninstalled the gaana app 1 day ago but wnen I reinstalled the app I logged in by my Facebook account which is my previous account but it does not logged in.why?...
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R
Ralhansuresh
from Gurugram, Haryana
Dec 6, 2021
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Merger request for 2 accounts

Address:Gurgaon

I have a gaana account [protected]@gmail.com. I purchased one year gaana + subscription through Times Prime and they asked for my mobile number and activated subscription on my mobile number linked gaana account. When I checked my account there was no such subscription added but realised that mobile number was not updated in my account. I went ahead and tried to add my mobile number ([protected]) in my account and got an error that this number...
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aerodinesh
from Bengaluru, Karnataka
Dec 2, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merge Two Accounts

I have two Gaana Accounts. One with my mail id and another one with my mobile no. I want to merge these two accounts.

Why the Gaana is not providing a way to merge those two accounts? And Why it is not allowing me to delete one account, and allow that deregistered email or mobile no to be added in another account?...
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J
Joy321
Nov 29, 2021
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Game kharido top up center codashop

Dear customer,
I paid of rs 1600 in GAME KHARIDO TOP UP CENTER CODASHOP WEBSITE ..
I paid the money for top up dimond. & When I complete the payment it showed successful . But I didn't recieve the top up reward diamond. My freefire I'd- [protected]
Please garena team please review the problem & slove the problem as soon as possible. ..
Please refund my money or send the top up reward to my freefire account ...br...
+1 photos
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R
Rishav Singhr
Oct 18, 2021
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Didn't get any code

I bought a OnePlus buds and get ganna plus subscription for 6 months but I didn't get any code from that...
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S
shuvangee
from Kolkata, West Bengal
Oct 9, 2021
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Auto pay facility from my Kotak Mahindra Credit Card to be removed

Address:Regent Sonarpur, Flat 2E1, Kusumba Road, Sonarpur Station Road
Website:Google

I have subscribed Rs99 one month subscription through my Kotak Mahindra Credit Card after that I found that a SMS came where-in it is mentioned that "Auto facility has been successfully activated on your Kotak Bank Credit Card for Ganna from 09/10/2021. An initial amount of Rs99 has been debited from your account. Ganna can initiate subsequent transaction for a max amount o[censored]pto Rs999.00." Which I do not want. So, please remove this "Auto...
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SaurabhSinghSaurabh25
from Raebareli, Uttar Pradesh
Oct 8, 2021
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Regarding unsubscribe from gaana

I want to unsubscribe from gaana.com but there is no option to unsubscribe ... please unsubscribe me from gaana.com subscription . And please stop daily attempt to deduct my balance ... Please stop auto renewal from my account
[protected]...
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B
BT18CIV013 Shivam Tiwari
Oct 7, 2021
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Songs are not displaying which were some days ago

Hello gaana,
from some days before i have noticing that in your app some of the best from some albums like MASAAN, UDTA PUNJAB, TANU WEDS MANU RETURNS, HAZAARON KHWAHISHEIN AISI are disappearing
please restore these album again its my sincere request for you...
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P
priti Parikh
Sep 28, 2021
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Couldn't download songs in library

I've been using ganna app since 2 years.
Now m not able to download songs as it is showing in queued download.
I can't listen that song online also as msg showing check your internet connection through connection available.
Pl guide me in this regard....
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Hi!
I paid Rs 99 subscription fee for one moth. But no activation of subscription forthcoming. Why?...
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M
MRK qureshi
Sep 3, 2021
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Gaana subscription and refund

Address:Borsad, Borsad

Dear gaana.com accidently I was subscribed your Monthly pack please remove my subscription and refund my money
Thank you...
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S
Srinivasan Muralidharan
Aug 27, 2021
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Stop auto renewal immediately

Last month you have charged RS 30.00without my knowledge

Order ID GAANA[protected][protected]U

I dont require please close my account

Thanks & Regards
S.Muralidharan...
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puneetbhardwaj83
Aug 25, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
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Not refund my amount 399 rs.

Address:India

HI,

I purchased the plan from gaana 2 yrs back in 199 rs. and this year my gaana.com account has been expired on 17-Aug-2021 and no option is availble to recharge my account and its showing to get the subscription at 399 rs. and based on that i purchased the subscription at 399 rs. as not option was available to renew my account and after few days when i add my money in paytm account i got the message the 199 rs. has been...
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premp1
from Delhi, Delhi
Aug 25, 2021
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Cancel auto renewal attempt

My subscription is expired and m getting auto renewal failed message which they are trying to charge for renewal. I do not want to get charge and pay.. wanted to cancel auto renewal...
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A
Abdul Azeem Mohammed
Aug 24, 2021
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Always in queue

I am a gaana plus user, when I am clicking download icon song is showing in queue for months....
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I took a trial of gaana in 2 feb 2021 with no auto renewable it finished on 4 aug 2021. But now Gaana.com is again and again trying to loot 399 from my bank account without my concent but i removed all money from my bank account to save my money but it still is trying to transact money. Fraud Gaana.com also not showing option to cancel auto renewable. I also raised issue in gaana.com website and also wrote a mail to gaana.com but not getting...
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S
Shraddha Korde
Aug 5, 2021
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delete gaana account

Address:402, Navsadhna CHS, Near CMS high school,, anand nagar, Dombivli West

I want to delete gaana account. I have already opened another account which is running with my mobile number.

Old Gaana account open by email ID [protected]@gmail.com...
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A
Amber Gupta 1
Aug 2, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Deletion of the account

I want to delete my gaana account. I have been trying for so many times but couldn't find any way to delete it.
I want to delete all my personal data with this account. Please delete the account asap....
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N
Neeraj_baghel007
Jul 22, 2021
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To cancel auto renewal

Address:83c/1e/j, Sainik colony Umarpur Niwan, Near Nehru park

Ganna

I have already communicated through mail that I don't want to renew my subscription and have urged to cancel my subscription as I am unable to get any option in your Gaana app to unsubscribe. I have attached the screenshot of my previous mails in this regards for your reference.

Still, I am getting mails on regular basis for the subscription and the amount is getting deducted from my account on regular...
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