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Gaana.com Complaints & Reviews

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Last updated Mar 23, 2024
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Gaana.com reviews & complaints page 17

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R
Ragesh Devaraj
Jul 19, 2021
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Refund amount

Accidentally installed gaana app without my knowledge i did it please refund my money...
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R
RajeswarRao_althi
Jul 17, 2021
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Auto-renewal of subscription

Address:Noida,sector-74

This gaana app is deducting Rs 99 every month without my consent. Have informed customer support but there is no response. Request them to stop it and refund my money....
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R
Raiabh
Jul 17, 2021
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Gaana plus combo with sonyliv not working

Hi,

I just activated the combo pack if gaana plus which included sonyliv and something else in 999/-
However only gaana plus is active of 399/- no code received for sonyliv and though I created sonyliv account with same number and email still its not showing any subscription.

There is no code received as well in email or on phone for sony liv, quite disappointing.

Kindly help with sonyliv...
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S
saik7
from Hyderabad, Telangana
Jul 9, 2021
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Subscription renewed without my approval

Address:A 503, NSL Sushaantha, KPHB 5th phase,kukatpally

Today Gana has debited from PAYTM wallet R. 399- without my approval.

I request Gana to return back the amount or i will proceed with consumer court....
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P
Padmabodhi
Jul 4, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
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Subscription is not renewed even after deducting money

I have subscribed to Gaana on 20 June 2021, Sun and the amount has been deducted. UPI Ref no.[protected]. But the app still shows me as free user with ads. User id is [protected]@gmail.com.
Please look into it urgently or refund me my amount. The bank has confirmed that the money is received by gaana. It is credited to Gaana's Bank account on 21 Jun 2021...
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N
Ninja.#
Jun 28, 2021
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Close my gaana account

I am Niranjan kumar sinha i want to close my gaana account for stopping aurorenewak of rs. 99 as premium per month ....
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N
Ninja.#
Jun 28, 2021
Jun 28, 2021
This thread was updated on Jun 28, 2021
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Stop my auto renewal of premium

I am niranjan kumar sinha stop my auto renewal of premium rs. 99...
+1 photos
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K
karmasekhon
Jun 24, 2021
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My songs are on another's profile by same name

Address:chandigarh

Hello, i am a artist by name karma and i am not able to find my artist profile i found one where is my all songs uploaded but in that profile there are so many other songs and on that profile there is no photograph please find a solution for me
my songs links are -

https://gaana.com/song/entry-31

https://gaana.com/album/chamkila-punjabi-2016-3...
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D
Deepika B S
Jun 21, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After cancelling auto renewal money is charged

I have cancelled auto renewal from the app by chatting with customer care support but still amount is charged in my account. Please check the pics ....
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V
Vivek7870
Jun 9, 2021
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Delete my previous accounts

I want to delete my 2 free profiles of Gaana as I already purchased an account with 1 of my mobile number.

The accounts need to be deleted:
[protected]
[protected]...
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T
Tina Chowdhari
Jun 6, 2021
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Auto Renewals

I'm Tina Chowdhari, I took the Paytm coupon for Gaana but just before the expiry of the coupon period, they auto-renewed the yearly plan of Rs. 399/- on[protected] without my consent which was absurd as I was totally unaware of such options to Disable the Auto-Renewal Button. And it was totally without my consent and they also refused to refund the amount.
Kindly take actions against Gaana strongly as I have found the same fraud has...
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M
from Pune, Maharashtra
Jun 4, 2021
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Coin Redeeming Problem

Address:Mumbai

I was experiencing coin redeeming problem while purchasing and contacted Gaana.com support however they were responding nonsensically and asking me to share details repeatedly.

Now app crashes when trying to redeem coins earned.

Kindly help me resolve this on priority....
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M
mparmar1997
from Dhaulpur, Rajasthan
Jun 2, 2021
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Gaana.com delete account [email protected]

I want to delete my gaana account i can not delete gaana account and i want to delete it asap
Please help how to delete gaana account
So please tell me how can i delete my gaana account please respond fast
Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast...
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J
john doe99
May 23, 2021
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Account Deletion owing to data leak

I made an account with gaana.com 6 years back. I want my account to be deleted at the earliest. It's very unethical of gaana.com to not provide an option on their site regarding the same. My email address associated is [protected]@gmail.com....
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S
Shoban Raj
May 20, 2021
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Subscribe AMT debited

Address:No 14 new street west mambalam

Automatically amount has been debited...
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B
bunniee sambyal
Apr 30, 2021
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Auto renewal of pack

My gaana subscription has been auto renewed even though i had tried to unsubscribe the pack but its not possible to unsubscribe through app and their given links. so i just request to gaana plz unsubscribe my pack and refund the amount hat has been deducted and their given contact number is also not valid its not able to make contact....
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I want to delete by ganna account permanently because by mistakenly I had made two accounts one with my phone number and another with my email id.
Now I want to delete one account and link the same into another which I am not able to do right now..
So help me out with this because this is stopping me to pay for the subscription....
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S
Sahil ganna
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I want a refund

Hello my name is Sahil Singh I have purchased ganna subscription 3 months
ago but now it get automatically auto renew to yearly plan yesterday night . I don't want it . I am a poor student. Pls refund my money as soon as possible. My number is [protected]. pls help me 🙏🙏🙏🙏🙏🙏 Please do it quickly. I am requesting you....
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T
Tarun Baiflawat
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I am complaining about their plans.

Address:India

Sir First I purchased 1 month gaana plus with 500 coins then after due to so many ads 3 times i purchased one month gaana ads free with 250 coins
so after making payment from paytm it is getting failed
i have lost
my money too as well as coins too.

so i kindly request you please guide me how to delete my gaana account permanently i am not intrested to you it ever and will ask everyone in my known to delete...
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M
mgogia435
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Delete 2 out of 3 accounts

I wanna delete my 2 accounts out of 3 in gaana.
1. [protected]@gmail.com
2. [protected]@yahoo.com
3. [protected]...
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