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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
Resolved
254
Unresolved
483
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Gaana.com reviews & complaints page 18

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N
Ninja.#
Jun 28, 2021
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I am niranjan kumar sinha stop my auto renewal of premium rs. 99
Gaana.com customer support has been notified about the posted complaint.
Jun 28, 2021
Updated by Ninja.# There is no any option for stop renewal of premium . Option given by gaana.com is cheating.
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    K
    karmasekhon
    Jun 24, 2021
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    Address: chandigarh

    Hello, i am a artist by name karma and i am not able to find my artist profile i found one where is my all songs uploaded but in that profile there are so many other songs and on that profile there is no photograph please find a solution for me
    my songs links are -

    https://gaana.com/song/entry-31

    https://gaana.com/album/chamkila-punjabi-2016-3
    Gaana.com customer support has been notified about the posted complaint.
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      D
      Deepika B S
      Jun 21, 2021
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      Resolved

      I have cancelled auto renewal from the app by chatting with customer care support but still amount is charged in my account. Please check the pics .
      Jun 22, 2021
      Complaint marked as Resolved 
      they provided me the resolution and cancelled the auto renewal on the app subscription.
      Gaana.com customer support has been notified about the posted complaint.
      Jun 21, 2021
      Updated by Deepika B S       ALERT:Rs.99.00 spent via CREDIT Card xxxxxx at Gamma Gaana Ltd on[protected]:01:15:30 without PIN/OTP.Not you?Call [protected]
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        V
        Vivek7870
        Jun 9, 2021
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        I want to delete my 2 free profiles of Gaana as I already purchased an account with 1 of my mobile number.

        The accounts need to be deleted:
        [protected]
        [protected]
        Gaana.com customer support has been notified about the posted complaint.
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          T
          Tina Chowdhari
          Jun 6, 2021
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          I'm Tina Chowdhari, I took the Paytm coupon for Gaana but just before the expiry of the coupon period, they auto-renewed the yearly plan of Rs. 399/- on[protected] without my consent which was absurd as I was totally unaware of such options to Disable the Auto-Renewal Button. And it was totally without my consent and they also refused to refund the amount.
          Kindly take actions against Gaana strongly as I have found the same fraud has been happening to other users also. And I request for refund of the same amount as soon as possible. Thanking You.

          Tina Chowdhari,
          Date[protected]
          Gaana.com customer support has been notified about the posted complaint.
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            M
            [email protected]
            from Pune, Maharashtra
            Jun 4, 2021
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            Coin Redeeming Problem

            Address: Mumbai

            I was experiencing coin redeeming problem while purchasing and contacted Gaana.com support however they were responding nonsensically and asking me to share details repeatedly.

            Now app crashes when trying to redeem coins earned.

            Kindly help me resolve this on priority....
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            M
            mparmar1997
            from Dhaulpur, Rajasthan
            Jun 2, 2021
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            I want to delete my gaana account i can not delete gaana account and i want to delete it asap
            Please help how to delete gaana account
            So please tell me how can i delete my gaana account please respond fast
            Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast
            Gaana.com customer support has been notified about the posted complaint.
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              J
              john doe99
              May 23, 2021
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              I made an account with gaana.com 6 years back. I want my account to be deleted at the earliest. It's very unethical of gaana.com to not provide an option on their site regarding the same. My email address associated is [protected]@gmail.com.
              Gaana.com customer support has been notified about the posted complaint.
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                S
                Shoban Raj
                May 20, 2021
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                Address: No 14 new street west mambalam

                Automatically amount has been debited
                Gaana.com customer support has been notified about the posted complaint.
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                  B
                  bunniee sambyal
                  Apr 30, 2021
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                  My gaana subscription has been auto renewed even though i had tried to unsubscribe the pack but its not possible to unsubscribe through app and their given links. so i just request to gaana plz unsubscribe my pack and refund the amount hat has been deducted and their given contact number is also not valid its not able to make contact.
                  Gaana.com customer support has been notified about the posted complaint.
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                    V
                    Varunymous
                    Apr 26, 2021
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                    I want to delete by ganna account permanently because by mistakenly I had made two accounts one with my phone number and another with my email id.
                    Now I want to delete one account and link the same into another which I am not able to do right now..
                    So help me out with this because this is stopping me to pay for the subscription.
                    Gaana.com customer support has been notified about the posted complaint.
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                      S
                      Sahil ganna
                      Apr 23, 2021
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                      Hello my name is Sahil Singh I have purchased ganna subscription 3 months
                      ago but now it get automatically auto renew to yearly plan yesterday night . I don't want it . I am a poor student. Pls refund my money as soon as possible. My number is [protected]. pls help me 🙏🙏🙏🙏🙏🙏 Please do it quickly. I am requesting you.
                      Gaana.com customer support has been notified about the posted complaint.
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                        T
                        Tarun Baiflawat
                        Apr 20, 2021
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                        Address: India

                        Sir First I purchased 1 month gaana plus with 500 coins then after due to so many ads 3 times i purchased one month gaana ads free with 250 coins
                        so after making payment from paytm it is getting failed
                        i have lost
                        my money too as well as coins too.

                        so i kindly request you please guide me how to delete my gaana account permanently i am not intrested to you it ever and will ask everyone in my known to delete or uninstall and switch to some other app.
                        Gaana.com customer support has been notified about the posted complaint.
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                          M
                          mgogia435
                          Apr 13, 2021
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                          I wanna delete my 2 accounts out of 3 in gaana.
                          1. [protected]@gmail.com
                          2. [protected]@yahoo.com
                          3. [protected]
                          Gaana.com customer support has been notified about the posted complaint.
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                            S
                            SutarNilesh
                            from Pune, Maharashtra
                            Apr 11, 2021
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                            Address: B-804.YUTHIKA APARTMENTS, VEERBHADRA NAGAR, BANER

                            I have purchased gift card for gaana + subscription from wooho.com. I am not able to redeem as per given instructions in gift card email. Please provide me early resolution.
                            Gaana.com customer support has been notified about the posted complaint.
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                              Debopriya Mondal
                              from Kolkata, West Bengal
                              Apr 5, 2021
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                              Here is no option to delete Gaana account or changing email address.
                              I have two different accounts and want to delete the old one but neither their website nor their apk app is offering to do this.
                              Gaana.com customer support has been notified about the posted complaint.
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                                D
                                Devanand Pal
                                Mar 30, 2021
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                                I had renewed my gaana.com subscription on 3rd March 2021 by paying Rs. 399/- to Gamma Gaana Limited through net banking vide transaction No.IGAKQIVDT3 TRANS. bUT TILL DATE MY SCUBSCRIPTION HAS NOT BEEN RENEWED. INSPITE OF MY REPEATED MAILS THE ISSUE IS NOT RESOLVED.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  R
                                  Ratnakar Karav
                                  Mar 30, 2021
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                                  Today I subscribe for gaana plus but every time fail to login
                                  My no is [protected]
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    U
                                    Urvishpatel444
                                    Mar 29, 2021
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                                    Hi,
                                    I have buy gaana subscription on 27 March 2021 and still I keep getting email that "attempt to renew subscription has failed. And we will retry shortly... for my previous subscription that I bought in 2019 and 2020.

                                    I got email on this email id patelurvish444gmail.com

                                    Please ensure this do not happen.

                                    Thanks,
                                    Urvish
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      9
                                      9099053347
                                      Mar 26, 2021
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                                      Address: VADODARA

                                      I have subscribed for Rs. 99/- per month) but not able to download songs. My mobile number is [protected]
                                      Gaana.com customer support has been notified about the posted complaint.
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