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Gaana.com Complaints & Reviews

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Updated: Nov 15, 2025
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Gaana.com reviews & complaints page 18

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T
Tina Chowdhari
Jun 6, 2021
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I'm Tina Chowdhari, I took the Paytm coupon for Gaana but just before the expiry of the coupon period, they auto-renewed the yearly plan of Rs. 399/- on[protected] without my consent which was absurd as I was totally unaware of such options to Disable the Auto-Renewal Button. And it was totally without my consent and they also refused to refund the amount.
Kindly take actions against Gaana strongly as I have found the same fraud has been happening to other users also. And I request for refund of the same amount as soon as possible. Thanking You.

Tina Chowdhari,
Date[protected]
+1 photos
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    M
    from Pune, Maharashtra
    Jun 4, 2021
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    Coin Redeeming Problem

    Address: Mumbai

    I was experiencing coin redeeming problem while purchasing and contacted Gaana.com support however they were responding nonsensically and asking me to share details repeatedly.

    Now app crashes when trying to redeem coins earned.

    Kindly help me resolve this on priority....
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    M
    mparmar1997
    from Dhaulpur, Rajasthan
    Jun 2, 2021
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    I want to delete my gaana account i can not delete gaana account and i want to delete it asap
    Please help how to delete gaana account
    So please tell me how can i delete my gaana account please respond fast
    Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast
    Gaana.com customer support has been notified about the posted complaint.
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      J
      john doe99
      May 23, 2021
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      I made an account with gaana.com 6 years back. I want my account to be deleted at the earliest. It's very unethical of gaana.com to not provide an option on their site regarding the same. My email address associated is [protected]@gmail.com.
      Gaana.com customer support has been notified about the posted complaint.
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        S
        Shoban Raj
        May 20, 2021
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        Address: No 14 new street west mambalam

        Automatically amount has been debited
        Gaana.com customer support has been notified about the posted complaint.
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          B
          bunniee sambyal
          Apr 30, 2021
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          My gaana subscription has been auto renewed even though i had tried to unsubscribe the pack but its not possible to unsubscribe through app and their given links. so i just request to gaana plz unsubscribe my pack and refund the amount hat has been deducted and their given contact number is also not valid its not able to make contact.
          Gaana.com customer support has been notified about the posted complaint.
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            V
            Varunymous
            Apr 26, 2021
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            I want to delete by ganna account permanently because by mistakenly I had made two accounts one with my phone number and another with my email id.
            Now I want to delete one account and link the same into another which I am not able to do right now..
            So help me out with this because this is stopping me to pay for the subscription.
            Gaana.com customer support has been notified about the posted complaint.
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              S
              Sahil ganna
              Apr 23, 2021
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              Hello my name is Sahil Singh I have purchased ganna subscription 3 months
              ago but now it get automatically auto renew to yearly plan yesterday night . I don't want it . I am a poor student. Pls refund my money as soon as possible. My number is [protected]. pls help me 🙏🙏🙏🙏🙏🙏 Please do it quickly. I am requesting you.
              +1 photos
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                T
                Tarun Baiflawat
                Apr 20, 2021
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                Address: India

                Sir First I purchased 1 month gaana plus with 500 coins then after due to so many ads 3 times i purchased one month gaana ads free with 250 coins
                so after making payment from paytm it is getting failed
                i have lost
                my money too as well as coins too.

                so i kindly request you please guide me how to delete my gaana account permanently i am not intrested to you it ever and will ask everyone in my known to delete or uninstall and switch to some other app.
                Gaana.com customer support has been notified about the posted complaint.
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                  M
                  mgogia435
                  Apr 13, 2021
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                  I wanna delete my 2 accounts out of 3 in gaana.
                  1. [protected]@gmail.com
                  2. [protected]@yahoo.com
                  3. [protected]
                  Gaana.com customer support has been notified about the posted complaint.
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                    S
                    SutarNilesh
                    from Pune, Maharashtra
                    Apr 11, 2021
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                    Address: B-804.YUTHIKA APARTMENTS, VEERBHADRA NAGAR, BANER

                    I have purchased gift card for gaana + subscription from wooho.com. I am not able to redeem as per given instructions in gift card email. Please provide me early resolution.
                    Gaana.com customer support has been notified about the posted complaint.
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                      Debopriya Mondal
                      from Kolkata, West Bengal
                      Apr 5, 2021
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                      Here is no option to delete Gaana account or changing email address.
                      I have two different accounts and want to delete the old one but neither their website nor their apk app is offering to do this.
                      Gaana.com customer support has been notified about the posted complaint.
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                        D
                        Devanand Pal
                        Mar 30, 2021
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                        I had renewed my gaana.com subscription on 3rd March 2021 by paying Rs. 399/- to Gamma Gaana Limited through net banking vide transaction No.IGAKQIVDT3 TRANS. bUT TILL DATE MY SCUBSCRIPTION HAS NOT BEEN RENEWED. INSPITE OF MY REPEATED MAILS THE ISSUE IS NOT RESOLVED.
                        Gaana.com customer support has been notified about the posted complaint.
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                          R
                          Ratnakar Karav
                          Mar 30, 2021
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                          Today I subscribe for gaana plus but every time fail to login
                          My no is [protected]
                          Gaana.com customer support has been notified about the posted complaint.
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                            U
                            Urvishpatel444
                            Mar 29, 2021
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                            Hi,
                            I have buy gaana subscription on 27 March 2021 and still I keep getting email that "attempt to renew subscription has failed. And we will retry shortly... for my previous subscription that I bought in 2019 and 2020.

                            I got email on this email id patelurvish444gmail.com

                            Please ensure this do not happen.

                            Thanks,
                            Urvish
                            +2 photos
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                              9
                              9099053347
                              Mar 26, 2021
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                              Address: VADODARA

                              I have subscribed for Rs. 99/- per month) but not able to download songs. My mobile number is [protected]
                              Gaana.com customer support has been notified about the posted complaint.
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                                bazingarj
                                Mar 24, 2021
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                                Gaana is not deleting my account and there is no options and even support is not working, thus the platform is holding my personal data illegaly.
                                Please tell them to delete my account permanently.

                                Email: rahul.[protected]@gmail.com
                                Gaana.com customer support has been notified about the posted complaint.
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                                  S
                                  Suprimmm
                                  Mar 23, 2021
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                                  Can you please delete my user accounts for [protected]@gmail.com And [protected]@gmail.com? I no longer need those because I used my phone number for gaana plus purchase. I need those accounts deleted asap.
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    N
                                    NameIsNick
                                    Mar 21, 2021
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                                    Website: gaana.com

                                    I want to delete my gaana account ASAP. But I am not provided with choices in the app or website delete my gaana account.
                                    Please help me to delete my gaana account.
                                    So please tell me how can i delete my gaana account, please respond quickly.
                                    If possible, please delete my gaana account from the backend by yourself. I want it deleted ASAP
                                    If you need identification details for my account, please contact through official channels of Gaana.
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      R
                                      from Bengaluru, Karnataka
                                      Mar 2, 2021
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                                      Hi,
                                      I have renewed gaana subscription for a year. Still I keep getting a message that "attempt to renew subscription worth R, . 99 has failed. And we will retry shortly...

                                      This SMS comes to my phone number [protected]. I am afraid that you will double charge me or my credit score will be affected.

                                      Please ensure this do not happen.

                                      Thanks,
                                      Rajesh
                                      [protected]
                                      Gaana.com customer support has been notified about the posted complaint.
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