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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
Resolved
254
Unresolved
483
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Gaana.com reviews & complaints page 19

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B
bazingarj
Mar 24, 2021
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Gaana is not deleting my account and there is no options and even support is not working, thus the platform is holding my personal data illegaly.
Please tell them to delete my account permanently.

Email: rahul.[protected]@gmail.com
Gaana.com customer support has been notified about the posted complaint.
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    S
    Suprimmm
    Mar 23, 2021
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    Can you please delete my user accounts for [protected]@gmail.com And [protected]@gmail.com? I no longer need those because I used my phone number for gaana plus purchase. I need those accounts deleted asap.
    Gaana.com customer support has been notified about the posted complaint.
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      N
      NameIsNick
      Mar 21, 2021
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      Website: gaana.com

      I want to delete my gaana account ASAP. But I am not provided with choices in the app or website delete my gaana account.
      Please help me to delete my gaana account.
      So please tell me how can i delete my gaana account, please respond quickly.
      If possible, please delete my gaana account from the backend by yourself. I want it deleted ASAP
      If you need identification details for my account, please contact through official channels of Gaana.
      Gaana.com customer support has been notified about the posted complaint.
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        R
        [email protected]
        from Bengaluru, Karnataka
        Mar 2, 2021
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        Hi,
        I have renewed gaana subscription for a year. Still I keep getting a message that "attempt to renew subscription worth R, . 99 has failed. And we will retry shortly...

        This SMS comes to my phone number [protected]. I am afraid that you will double charge me or my credit score will be affected.

        Please ensure this do not happen.

        Thanks,
        Rajesh
        [protected]
        Gaana.com customer support has been notified about the posted complaint.
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          D
          dilan_143
          Feb 22, 2021
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          In today you charge me Rs.10 from my card without knowing me.
          Please give me the refund which you deduct from my card.
          My contact number is [protected]
          and my mail address is [protected]@gmail.com
          Gaana.com customer support has been notified about the posted complaint.
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            O
            orangestem
            Feb 18, 2021
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            Address: 143 Bennett Avenue, NYC

            Hello I just purchased a 3-month subscription to Gaana Plus valid through May 19. 2021.

            I would like to download music, but your website is not allowing me to download.

            Please advise.

            best, Parijat Desai
            Gaana.com customer support has been notified about the posted complaint.
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              R
              Rsgyf
              Feb 15, 2021
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              I had redeemed 450 coins for p&g 500rs discount bt on that link im getting the offer but at the time of payment it fails therefore im unable to order and redeem my coin benefit.
              Please help.
              Gaana.com customer support has been notified about the posted complaint.
              Feb 15, 2021
              Updated by Rsgyf               Cannot get redeemed coins benefit from p&g

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                J
                jyotiprakash7
                Feb 13, 2021
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                I want to pemanently delete my gaana account and data associated with it.
                My email id: [protected]@gmail.com
                Name: JP Mallick
                Gaana.com customer support has been notified about the posted complaint.
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                  J
                  jyotiprakash7
                  Feb 13, 2021
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                  I want to delete my gaana account as I am unable to delete my gaana account. I am concerned regarding my privacy so please look into it. I want my account and all the data associated with it to be deleted.
                  Gaana.com customer support has been notified about the posted complaint.
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                    K
                    Keshav Kuljeet
                    Jan 31, 2021
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                    ALERT:Rs.399.00 spent via CREDIT Card xx8332 at Gamma Gaana Ltd on[protected]:03:55:33 without PIN/OTP.Not you?Call [protected].

                    I don't have any subscription, or auto renewal in place.
                    Gaana.com customer support has been notified about the posted complaint.
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                      G
                      Gokul Wanarase
                      from Pune, Maharashtra
                      Jan 29, 2021
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                      I have subscribed my plan 399 and 99 then I have not recived any responce please active my plan
                      Gaana.com customer support has been notified about the posted complaint.
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                        P
                        pawan_7229
                        from Jalandhar, Punjab
                        Jan 18, 2021
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                        I want to delete my gaana account Permanently
                        Email Id - pawanpreet[protected]@gmail.com
                        Gaana handle - pawan_7229
                        Name - Pawan

                        Please delete my account as soon as possible.
                        Jan 19, 2021
                        Complaint marked as Resolved 
                        Please delete my Gaana account permanently You haven't deleted my account yet please delete it as soon as possible
                        Gaana.com customer support has been notified about the posted complaint.
                        Jan 19, 2021
                        Updated by pawan_7229                         Please delete my Gaana account permanently You haven't deleted my account yet please delete it as soon as possible

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                          M
                          mparmar1997
                          from Dhaulpur, Rajasthan
                          Jan 15, 2021
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                          I want to delete my gaana account i can not delete gaana account and i want to delete it asap
                          Please help how to delete gaana account
                          So please tell me how can i delete my gaana account please respond fast
                          Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast
                          Account maid from gmail by [protected]@gmail.com
                          Gaana.com customer support has been notified about the posted complaint.
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                            R
                            Rishav150
                            from Allahabad, Uttar Pradesh
                            Jan 14, 2021
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                            Gaana has deducted rs 399 from my kotak mahindra debit card without my consent. This really ridiculous and fraudulent act by gaana.com. Refund my money asap. I have been using its trial version and at that time told me by gaana that subscription amount would be charged after my permission only. But now today i have received massage for deduction of 399 rs. Attached the message which i got
                            This is looting act. Now i want my money back.
                            Gaana.com customer support has been notified about the posted complaint.
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                              J
                              js rajagopalan
                              Jan 3, 2021
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                              It was an error in renewal. The services were not used. I could not cancel it. I expect the amount 399 be refunded.
                              Gaana.com customer support has been notified about the posted complaint.
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                                J
                                js rajagopalan
                                Jan 1, 2021
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                                I would like to discontinue my subscription with Gaana.com I had started last year and had paid online. This year, Rs399/- has been debited from my a/c for one more year of subscription.
                                Could the amount be returned to my a/c. I would like to discontinue the services, I do not wish to Renew my subscription.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  H
                                  hitler9667
                                  from Powai, Maharashtra
                                  Dec 30, 2020
                                  Resolved
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                                  Resolved

                                  I had cancelled my membership with gaana.com 5 days before it's expiry and still gaana.com has deducted my money on date of renewal. I had a clear message from gaana on 25th December that your auto renewal is successfully cancelled, yet they deducted on 30th December.
                                  Dec 30, 2020
                                  Complaint marked as Resolved 
                                  I raised the concern on social media along with Indian cyber cell. Since they were at fault, they replied with refund promise within 10 days
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    B
                                    Babinder Singh
                                    Dec 24, 2020
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                                    Address: Hamirpur HP

                                    Hello, i am using gaana app since 3 years and it was awesome untill these annoying and ### ads were not there. Now lots o[censored]nnecessary ads(as i am not interested in any one of those) are displayed and played very frequently by which i am loosing charm of that gaana app. Its a sincere request to sort out this and plz don't tell me to upgrade to gaana plus. Thanks
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      N
                                      nagu khandavilli
                                      Dec 16, 2020
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                                      Address: K seshacharyulu ravulapalem

                                      K.Seshacharyulu
                                      Gopalapuram-533274
                                      Ravulapalem
                                      East godavari district
                                      Andhara pradesh
                                      Cell: [protected]
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        A
                                        Atul Gunjal
                                        from Delhi, Delhi
                                        Dec 16, 2020
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                                        Dear Sir I have already Paid 399/- Amount against for 1 Year Subscription...but don't have access to Download and listen song offline...
                                        Gaana.com customer support has been notified about the posted complaint.
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