Submit a Complaint
Claimed

Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
Resolved
254
Unresolved
479
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Entertainment and Recreation
Gaana.com

Gaana.com reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dilan_143
Feb 22, 2021
Report
Copy

In today you charge me Rs.10 from my card without knowing me.
Please give me the refund which you deduct from my card.
My contact number is [protected]
and my mail address is [protected]@gmail.com
Gaana.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    O
    orangestem
    Feb 18, 2021
    Report
    Copy

    Address: 143 Bennett Avenue, NYC

    Hello I just purchased a 3-month subscription to Gaana Plus valid through May 19. 2021.

    I would like to download music, but your website is not allowing me to download.

    Please advise.

    best, Parijat Desai
    +1 photos
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rsgyf
      Feb 15, 2021
      Report
      Copy

      I had redeemed 450 coins for p&g 500rs discount bt on that link im getting the offer but at the time of payment it fails therefore im unable to order and redeem my coin benefit.
      Please help.
      +2 photos
      Gaana.com customer support has been notified about the posted complaint.
      Feb 15, 2021
      Updated by Rsgyf       Cannot get redeemed coins benefit from p&g

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jyotiprakash7
        Feb 13, 2021
        Report
        Copy

        I want to pemanently delete my gaana account and data associated with it.
        My email id: [protected]@gmail.com
        Name: JP Mallick
        +1 photos
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jyotiprakash7
          Feb 13, 2021
          Report
          Copy

          I want to delete my gaana account as I am unable to delete my gaana account. I am concerned regarding my privacy so please look into it. I want my account and all the data associated with it to be deleted.
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Keshav Kuljeet
            Jan 31, 2021
            Report
            Copy

            ALERT:Rs.399.00 spent via CREDIT Card xx8332 at Gamma Gaana Ltd on[protected]:03:55:33 without PIN/OTP.Not you?Call [protected].

            I don't have any subscription, or auto renewal in place.
            Gaana.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gokul Wanarase
              from Pune, Maharashtra
              Jan 29, 2021
              Report
              Copy

              I have subscribed my plan 399 and 99 then I have not recived any responce please active my plan
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pawan_7229
                from Jalandhar, Punjab
                Jan 18, 2021
                Resolved
                Report
                Copy
                Resolved

                I want to delete my gaana account Permanently
                Email Id - pawanpreet[protected]@gmail.com
                Gaana handle - pawan_7229
                Name - Pawan

                Please delete my account as soon as possible.
                +1 photos
                Jan 19, 2021
                Complaint marked as Resolved 
                Please delete my Gaana account permanently You haven't deleted my account yet please delete it as soon as possible
                Gaana.com customer support has been notified about the posted complaint.
                Jan 19, 2021
                Updated by pawan_7229                 Please delete my Gaana account permanently You haven't deleted my account yet please delete it as soon as possible

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mparmar1997
                  from Dhaulpur, Rajasthan
                  Jan 15, 2021
                  Report
                  Copy

                  I want to delete my gaana account i can not delete gaana account and i want to delete it asap
                  Please help how to delete gaana account
                  So please tell me how can i delete my gaana account please respond fast
                  Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast
                  Account maid from gmail by [protected]@gmail.com
                  Gaana.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishav150
                    from Allahabad, Uttar Pradesh
                    Jan 14, 2021
                    Report
                    Copy

                    Gaana has deducted rs 399 from my kotak mahindra debit card without my consent. This really ridiculous and fraudulent act by gaana.com. Refund my money asap. I have been using its trial version and at that time told me by gaana that subscription amount would be charged after my permission only. But now today i have received massage for deduction of 399 rs. Attached the message which i got
                    This is looting act. Now i want my money back.
                    +1 photos
                    Gaana.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      js rajagopalan
                      Jan 3, 2021
                      Report
                      Copy

                      It was an error in renewal. The services were not used. I could not cancel it. I expect the amount 399 be refunded.
                      Gaana.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        js rajagopalan
                        Jan 1, 2021
                        Report
                        Copy

                        I would like to discontinue my subscription with Gaana.com I had started last year and had paid online. This year, Rs399/- has been debited from my a/c for one more year of subscription.
                        Could the amount be returned to my a/c. I would like to discontinue the services, I do not wish to Renew my subscription.
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          hitler9667
                          from Powai, Maharashtra
                          Dec 30, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          I had cancelled my membership with gaana.com 5 days before it's expiry and still gaana.com has deducted my money on date of renewal. I had a clear message from gaana on 25th December that your auto renewal is successfully cancelled, yet they deducted on 30th December.
                          +1 photos
                          Dec 30, 2020
                          Complaint marked as Resolved 
                          I raised the concern on social media along with Indian cyber cell. Since they were at fault, they replied with refund promise within 10 days
                          Gaana.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Babinder Singh
                            Dec 24, 2020
                            Report
                            Copy

                            Address: Hamirpur HP

                            Hello, i am using gaana app since 3 years and it was awesome untill these annoying and ### ads were not there. Now lots o[censored]nnecessary ads(as i am not interested in any one of those) are displayed and played very frequently by which i am loosing charm of that gaana app. Its a sincere request to sort out this and plz don't tell me to upgrade to gaana plus. Thanks
                            Gaana.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nagu khandavilli
                              Dec 16, 2020
                              Report
                              Copy

                              Address: K seshacharyulu ravulapalem

                              K.Seshacharyulu
                              Gopalapuram-533274
                              Ravulapalem
                              East godavari district
                              Andhara pradesh
                              Cell: [protected]
                              Gaana.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Atul Gunjal
                                from Delhi, Delhi
                                Dec 16, 2020
                                Report
                                Copy

                                Dear Sir I have already Paid 399/- Amount against for 1 Year Subscription...but don't have access to Download and listen song offline...
                                +1 photos
                                Gaana.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Atamjit Singh
                                  Dec 9, 2020
                                  Report
                                  Copy

                                  Subscribed for a month on 7th December but unable to download any song. Whenever I try it again takes me to subscription page. They are not responding to their customer care email either.
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tunuguntla Saravan
                                    from Powai, Maharashtra
                                    Dec 8, 2020
                                    Report
                                    Copy

                                    I want to delete my gaana account linked to mail id, for god's sake there is no reply from your customer support and the support chat in your application is pathetic and agent picks the chat, and never replies and that chat never closes

                                    Please close the account linked to my mail id
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Dec 08, 2020
                                    Updated by Tunuguntla Saravan                                     mail id was : [protected]@gmail.com
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rudrakhsh Goswami
                                      from Powai, Maharashtra
                                      Dec 2, 2020
                                      Report
                                      Copy

                                      I am writing this complaint to tell you to delete my ganna account as soon as possible . I know that your ganna account is so good but pls help me to delete my account
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shubhmani
                                        Nov 29, 2020
                                        Report
                                        Copy

                                        I purchaseed gana plus subscription but it shows i am free user, i complained about that but my problem is not solved,
                                        Gaana.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Hungama.com
                                          1.7
                                          (217)
                                          Sai Casting Agency
                                          1
                                          (5)
                                          Zee Bangla Club
                                          1
                                          (277)