Claimed

Gaana.com Complaints & Reviews

1.8
Last updated Apr 25, 2024
Complaints 723
Resolved
251
Unresolved
472
Quick Links
Statistics
Share
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gaana.com
Customer Service Contacts

Gaana.com Phone Numbers

Phone
+91 12 0677 6830
368
219

Gaana.com Website

Gaana.com Head Office Address

Plot No. 391, Udyog Vihar, Phase–III
Gurgaon
Gurgaon District
Haryana
India
122016

Gaana.com reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
js rajagopalan
Report
Copy

Refund of 399

It was an error in renewal. The services were not used. I could not cancel it. I expect the amount 399 be refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
js rajagopalan
Report
Copy

Wish to discontinue subscription

I would like to discontinue my subscription with Gaana.com I had started last year and had paid online. This year, Rs399/- has been debited from my a/c for one more year of subscription.
Could the amount be returned to my a/c. I would like to discontinue the services, I do not wish to Renew my subscription....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hitler9667
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled the renewal but money deducted

I had cancelled my membership with gaana.com 5 days before it's expiry and still gaana.com has deducted my money on date of renewal. I had a clear message from gaana on 25th December that your auto renewal is successfully cancelled, yet they deducted on 30th December....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babinder Singh
Report
Copy

Annoying ads

Address:Hamirpur HP

Hello, i am using gaana app since 3 years and it was awesome untill these annoying and ### ads were not there. Now lots o[censored]nnecessary ads(as i am not interested in any one of those) are displayed and played very frequently by which i am loosing charm of that gaana app. Its a sincere request to sort out this and plz don't tell me to upgrade to gaana plus. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagu khandavilli
Report
Copy

Stop subscribe online payment

Address:K seshacharyulu ravulapalem

K.Seshacharyulu
Gopalapuram-533274
Ravulapalem
East godavari district
Andhara pradesh
Cell: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul Gunjal
from Delhi, Delhi
Report
Copy

Download is not available... Paid allready 399/-

Dear Sir I have already Paid 399/- Amount against for 1 Year Subscription...but don't have access to Download and listen song offline......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atamjit Singh
Report
Copy

Registration

Subscribed for a month on 7th December but unable to download any song. Whenever I try it again takes me to subscription page. They are not responding to their customer care email either....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tunuguntla Saravan
from Powai, Maharashtra
Report
Copy

Want to delete my gaana account

I want to delete my gaana account linked to mail id, for god's sake there is no reply from your customer support and the support chat in your application is pathetic and agent picks the chat, and never replies and that chat never closes

Please close the account linked to my mail id...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rudrakhsh Goswami
from Powai, Maharashtra
Report
Copy

I am complaining about deleting my account

I am writing this complaint to tell you to delete my ganna account as soon as possible . I know that your ganna account is so good but pls help me to delete my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I purchaseed gana plus subscription but it shows i am free user, i complained about that but my problem is not solved,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh.08081981
Report
Copy

Not able not download any songs

Address:1 DUTTAPARA BHADRAKALI, UTTARPARA, ANANDAMOHAN APARTMENT, FLAT 302

I have taken a paid membership subscription from ganna.com. As they mentioned that I[censored]sers have Ganna Plus subscription they could download songs.
My subscription plan is also Ganna plus and also paid yearly Rs 399 but I am not able to download any while I tried to download from my web browser.
My Name is Santosh Paramanick
email : santosh.[protected]@gmail.com
Phone : +91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sekhonmanu333
Report
Copy

Downloads regarding

I am facing an issue since morning. I can't able to download songs although i m a plus member of gaana app . When i tap on the download icon, it shows like it really download the song but suddenly it stops and shows the recursive sign . Although i had uninstalled gaana app but now, on reinstalling, the same error occurred. Wants to search the solution on YouTube as well as on the internet but didn't find anything useful . Help......
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mayur14
from Powai, Maharashtra
Report
Copy

I am Not Able to Download Songs

I am Gaana Plus user, i am not able to download any song added to my playlist. Its showing queued and then not downloading. I am very distressed by it as i have lost my previously saved playlist too....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushi Bansal 133
Report
Copy

Cant download the songs.

Hey! I am facing the issue with my gaana app. I can’t download the songs anymore. It is showing downloading in queue. I have tried logging out and every possible thing. Kindly look into the matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I purchased gaana plus today for 1 year. Unlimited downloads and ad-free experience was their offer. I was able to download 20 songs but whenever I put additional songs for download it is queued. I am unable to download songs. If I am unable to download songs this is useless for me. So I want either immediate solution or full refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:7/A, Milan Park, Kalianibash, P.O N.C. Pukur, Barrackpore

My credit card has been debited Rs.399 without my permission and no ask for OTP. Don't know what hacking process is been created at your organisation but investigate on this seriously. I am going to launch fraudulent case against your organisation.

Regards,

Debashish Banik
Contact : [protected]
Email : [protected]@yahoo.co.uk...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jwala Prajapati
from Powai, Maharashtra
Report
Copy

Autopay

Auto pay band karana hai mera gaana account [protected] hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shankaraiah Hulkunte
Report
Copy

Gana plus not yet enabled.

I have paid gana plus subsription Rs 399.00 for one year. But still I am unable to down load songs. Advitisrment still not stopped. Please enable the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Urva Gandhi
Report
Copy

Deactivating The Account

Plz Delete my account. I had created 2 accounts i.e., one on Gmail account and one on mobile no.

So Plz Delete my acoount which is opened no mobile no : [protected]
So Plz Delete/dectivite my Gaana account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I want to delete my gaana account i can not delete gaana account and i want to delete it asap.
Please help how to delete gaana account.
So please tell me how can i delete my gaana account please respond fast....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy