Submit a Complaint
Claimed

Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
Resolved
254
Unresolved
479
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Entertainment and Recreation
Gaana.com

Gaana.com reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
santosh.08081981
Nov 14, 2020
Report
Copy

Address: 1 DUTTAPARA BHADRAKALI, UTTARPARA, ANANDAMOHAN APARTMENT, FLAT 302

I have taken a paid membership subscription from ganna.com. As they mentioned that I[censored]sers have Ganna Plus subscription they could download songs.
My subscription plan is also Ganna plus and also paid yearly Rs 399 but I am not able to download any while I tried to download from my web browser.
My Name is Santosh Paramanick
email : santosh.[protected]@gmail.com
Phone : +91-[protected]
Gaana.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sekhonmanu333
    Nov 13, 2020
    Report
    Copy

    I am facing an issue since morning. I can't able to download songs although i m a plus member of gaana app . When i tap on the download icon, it shows like it really download the song but suddenly it stops and shows the recursive sign . Although i had uninstalled gaana app but now, on reinstalling, the same error occurred. Wants to search the solution on YouTube as well as on the internet but didn't find anything useful . Help...
    +1 photos
    Gaana.com customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mayur14
      from Powai, Maharashtra
      Nov 13, 2020
      Report
      Copy

      I am Gaana Plus user, i am not able to download any song added to my playlist. Its showing queued and then not downloading. I am very distressed by it as i have lost my previously saved playlist too.
      +2 photos
      Gaana.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anushi Bansal 133
        Nov 13, 2020
        Report
        Copy

        Hey! I am facing the issue with my gaana app. I can’t download the songs anymore. It is showing downloading in queue. I have tried logging out and every possible thing. Kindly look into the matter.
        +1 photos
        Gaana.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deepak13112020
          Nov 13, 2020
          Report
          Copy

          I purchased gaana plus today for 1 year. Unlimited downloads and ad-free experience was their offer. I was able to download 20 songs but whenever I put additional songs for download it is queued. I am unable to download songs. If I am unable to download songs this is useless for me. So I want either immediate solution or full refund.
          Gaana.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Debashish Banik
            Nov 3, 2020
            Report
            Copy

            Address: 7/A, Milan Park, Kalianibash, P.O N.C. Pukur, Barrackpore

            My credit card has been debited Rs.399 without my permission and no ask for OTP. Don't know what hacking process is been created at your organisation but investigate on this seriously. I am going to launch fraudulent case against your organisation.

            Regards,

            Debashish Banik
            Contact : [protected]
            Email : [protected]@yahoo.co.uk
            Gaana.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jwala Prajapati
              from Powai, Maharashtra
              Nov 2, 2020
              Report
              Copy

              Auto pay band karana hai mera gaana account [protected] hai
              Gaana.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shankaraiah Hulkunte
                Oct 29, 2020
                Report
                Copy

                I have paid gana plus subsription Rs 399.00 for one year. But still I am unable to down load songs. Advitisrment still not stopped. Please enable the same.
                Gaana.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  Urva Gandhi
                  Oct 23, 2020
                  Report
                  Copy

                  Plz Delete my account. I had created 2 accounts i.e., one on Gmail account and one on mobile no.

                  So Plz Delete my acoount which is opened no mobile no : [protected]
                  So Plz Delete/dectivite my Gaana account.
                  Gaana.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jainamD
                    Oct 21, 2020
                    Report
                    Copy

                    I want to delete my gaana account i can not delete gaana account and i want to delete it asap.
                    Please help how to delete gaana account.
                    So please tell me how can i delete my gaana account please respond fast.
                    Gaana.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rahul381
                      from Powai, Maharashtra
                      Oct 19, 2020
                      Report
                      Copy

                      Please delete my account as i don't want to continue with this account anymore.
                      My account id is : rahul381das
                      Full name : Rahul Das
                      email id : sidharth.nayak.[protected]@gmail.com
                      Gaana.com customer support has been notified about the posted complaint.
                      View replies
                      Please do it asap...delete my gaana account permanently
                      Reply
                      Its been 2 days...still no response. Please remove my gaana and hotshots account completely. I want complete and permanent deletion of my account
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        DeadmanA1
                        from Powai, Maharashtra
                        Oct 16, 2020
                        Report
                        Copy

                        I have purchased gaana plus students membership 1year subscription bt still i cant download songs n in download settings it shows me to become a plus member to use this features
                        Gaana.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RijulC
                          Sep 29, 2020
                          Report
                          Copy

                          I have two gaana account, one is logged in with my mail id or Facebook id where I can't add my phone number. As, I have another account with that same phone number. I need to delete the second account and want to merge that phone number with my primary account.
                          Gaana.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sabbaniramesh
                            from Delhi, Delhi
                            Sep 29, 2020
                            Report
                            Copy

                            I didn't enable any auto renewal on my gaana plus account. But you had renewed the today. Moreover i didn't receive any email communication about the same in advance. My current subscription is an active unit[protected]. But why did you renew it on[protected] without any communication and my consent?

                            So please cancel this auto renewal and refund my full payment amount to my credit card.

                            I have active times prime membership which entitles me gaana plus once my current subscription expires.
                            +1 photos
                            Gaana.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Swapnilsshinde230591
                              Sep 28, 2020
                              Report
                              Copy

                              Gaana has deducted rs 399 from my hdfc credit card without my consent. This really ridiculous and fraudulent act by gaana.com. Refund my money asap. I have been using its trial version and at that time told me by gaana that subscription amount would be charged after my permission only. Though i have unsubscribed from gaana and i have been not using your app since long time. But now today i have received massage for deduction of 399 rs. Attached the message which i got..
                              This is looting act. Now i want my money back.
                              +1 photos
                              Gaana.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mack Arya
                                Sep 23, 2020
                                Report
                                Copy

                                I created a account, I played lots of songs, like songs but still I'm not getting any coins I create another account and I'm facing the same problem
                                +1 photos
                                Gaana.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chetan Rakhunde
                                  Sep 17, 2020
                                  Report
                                  Copy

                                  Hello, this is my registered email id, chetan. [protected]@gmail.com , please cancel my gaana plus auto-renewal.
                                  Gaana.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Roshi Kaushal
                                    Sep 14, 2020
                                    Report
                                    Copy

                                    Address: DS 22 nirala nagar lucknow near IT chauraha

                                    I want my money back i have paid 99/- but i was not able to download any song again n again its showing i have to take subscription so i chat with ur team they are also not responding to my text so plz i want to stop this immediate. And want my money back and stop it asap...
                                    Gaana.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sakhi kapoor
                                      Sep 11, 2020
                                      Report
                                      Copy

                                      Without my consent .you renewed subscription of 399rupees and it deducted from my account on 1sep. I don't want this subscription ..please refund my money
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dr. Vandana Arya
                                        Sep 11, 2020
                                        Report
                                        Copy

                                        I bought one year subscription on 21 august 2020 by paying Rs 399.. Still i m not able to download songs.. As soon as i try, they tell me to get gaana plus for which i hv already paid.
                                        Gaana.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Hungama.com
                                          1.7
                                          (217)
                                          Sai Casting Agency
                                          1
                                          (5)
                                          Zee Bangla Club
                                          1
                                          (277)