Gaana.com Complaints & Reviews

I want to close & delete gaana account permanently. But no one responding from gaana. Help me in closing the account.in gaana platform, there is no option to change email id or mob number. The old mail id registered in the account was not in used stage & also been deleted. The mobile also rarely used. Thats why, i want to delete the account permanently, but gaana customer care is not responsive. So please delete my account.
Registered...

Hi team gaana

I want to delete my gaana account permanently asap.

Thanks...

No more account please...

Please, close and delete my gaana account and all of it's services and membership as soon as possible....

Please delete and close subscription and all services of gaana.com, delete my account as soon as possible. I have complaint about this to gaana support also received reply from gaana team but my issue not resolved.

So, i want to close and delete all of my data, services and my account as soon as possible....

I want to delete my gaana account. I cannot delete gaana account and i want to delete it asap.
I request you to delete my gaana account as early as possible.
My account is registered with phone no - [protected]

Thank you...

I already informed that i dont want to subscribe to gana plus than why are you people debit in my account? In the month of june my account was twice bedited with 399. I am asking you stop doing this and make my payment refund to my account.

Rohit kumar
[protected]
[protected]@gmail.com...

I had a very bad experience in using gaana, that is till they auto-renewed my gaana plus subscription without my permission.

I had turned off auto-renew while buying into the subscription, as well as elsewhere where it was asked. I would've loved to continue with their services however, i'm not comfortable in buying the subscription at this moment in time.

Kindly refund me the amount of rs. 399, and cancel my...

The gana app yesterday deducted money from my account for some subscriptions. But i haven’t joined any subscriptions. Please help me...

Hi,

I have upgraded to gaana plus user on a student account by paying rs. 149 on jan 21 2020.

Now i have been treated as free user instead. Kindly upgrade or return my money immediately.

Regards
K. P. Ramakrishnan...

I have cancelled the auto subscription of gaana + in june 2019 and removed the my credit card details from app, after that in june 2020 they again taken charge from credit card without asking any credentials. And now they don't have my card details and how to taken amount from my card. They did fraud with storing my card details without my permission in there system, while details already deleted in june 2019....

Plz include playlist for kpop group exo.. Such a renowned and well respected group who created benchmark.. Gaana has included even junior groups like atee, txt and all.. Please take care of this thing...

I recvest
I want to link my songs with you
(Soni hill music)...

I subscribed to gaana+ in march for 3 months and on 11 june, the company auto renewed my subscription without any prior notice and according to company policy, they were suppose to mail me about auto renewal. This is totally against the customer policy and not done. Please refund my amount. Email: [protected]@gmail.com...

I am facing an issue to activate the gaana gift card for last 7 days. First i got subscription failed, then i got invalid pin number and now i am getting card temporary deactivated message.

I connected to gaana customer service through email, but they failed to resolve the issue and blame it on amazon.

Kindly resolve this issue....

I had already submitted complain once on gaana website in complain/feedback section but since there is no action i'm writing it again here.
My original submitted message was.

"hi, issue regarding"gaana+"
Email:[protected]@gmail.com
Questiongaana+
Summaryauto renewal
Messagedear gaana team,
I had taken gaana subscription 3 months back. I then deleted credit card number from my gaana account...

I had received 3 months of trial membership coupon code for gaana from paytm on march 12, 2020. I had used that coupon code from my account "[protected]@gmail.com" on gaana.

My plan was set to auto-renew on june 9, 2020. They have an option to disable auto-renewal and i had disabled the auto-renewal option on june 5th. But they've went ahead with the auto renewal anyway! With a one year plan of rs. 399

What was...

I was mistakenly created a gaana account some time ago with my gmail id and today i created a account with my phone number. Now i have two gaana account and m unable to merge them or delete any one account please resolve my issue....

It's very strange "3 months back on 24th feb20 i subscribed gaana plus membership but now this time its auto renewal and an amount of 399 has been deducted from my credit card". Money transection has been taken place today 1 o'clock while gaana send otp at 3:50 am. How it's possible a deduction without otp or a transection without my knowledge. Kindly help us to refund my amount....

Gaana charged me 99₹ for monthly subscription without my knowledge and even cut this amount on odd hours so that even we cant reach them to cancel this. I really want refund for my this subscription and cancel the subscription right now. My account is [protected]@gmail.com and my transaction id for this subscription is
Ojh6r_qanasy. I told them several times to cancel any paid subscription but they didnt even bother to understand...