Gaana.com Complaints & Reviews

My name is divyesh pardiwala i had purchased a coupon for gaana.com from magician for 3 months and its end date was on[protected] and as auto-renewal was off and i have the screenshot for the same than to i was charged for 399*3 and 99*3 times i dont understand why i am beings charges and when i contacted to gaana i was denied.
They said auto renewal was on but i have. Proof that auto-renewal was off and now after charging for the amount...

Hi,

Today i received a message from icici bank that rs.399 has been deducted from my icici bank account. I don't want to renew gaana+ anymore. I didn't made my payment through my card. There is no subscription available at google play store also. I already have gaana plus subscription with flikart coins. It was without my concern. That was very fraudy behavior from gaana side.

I want my full money refunded with...

Hi,

Today i received a message from icici bank that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my card. There is no subscription available at google play store also. I already have gaana plus subscription with flikart coins. It was without my concern. That was very fraudy behavior from gaana side.

I want my full money refunded with compensation...

I have taken ganna plus trial from flipkart super coins, i have never turned on the auto renewal. Today i got charged thrice for the renewal. I really need help and i am not sure if they gonna charge me again. I am attaching the pictures of transaction and my profile where it shows renewal is off. Renewal: no. I have sent emails to the support, tried chatting to the support but i didn't get any response from them. Please assist....

Today i have been notified that rs.399 is deducted from my account by gaana.com for auto renewal yearly subscription. I was not aware about this and it was not intended by me. I might have choosen free trial subscription and then it has been renewed for a year automatically. I request you to cancel the subscription and refund the amount. Already sent mail to [protected]@gaana.com but they replied that you redeem the coupon on 11th oct 2019 and...

Loot by gaana.com!! Auto renewed my subscription 3 days before due date. No intimation. No approval. No two-ways communication to get in touch with support team. No option to deactivate auto-renewals. Avoid subscribing gaana+ guys. Many other better music steaming apps available.

Many people has complained the same, but gaana.com do not care as this is their modus operandi....

Gaana has deducted rs399 from my sbi card without authentication of mine. This app act by gaana.com is fraud.

Refund my money asap.

I have been using its trial version and at that time told me by gaana that subscription amount would be charged after my permission only.

I want my money back, this is very fraudulent activity

User account number: [protected]...

My email id is dr.gupta.[protected]@gmail.com
I have subscribe for 1 yr. Ganna plus + sonyliv premium package on 07/01/2020
I got my ganna plus subscribe instantly but i havent got any code/coupon for sonyliv premium account.
When i downloaded sonyliv app and registered it with my e-mail id, it still show i cannot avail my sonyliv premium account....

Yesterday unknowingly ganna took 399rs for its ganna subscription. I don't want any subscription. I had already told them about my mistake and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user now and wish for a refund. I tried to contact gaana but there wasnt any response from their side. Need help regarding this issue...

Gaana as deducted my 400rs money from paytm after 1year subscription (Actually it's was 100rs/year plan) without knowing me and in paytm also i dint set any autopayment. I need my money back and i send mail to [protected]@gaana.com and i don't got any response.

Gaana i don't need any of your service return my money back and take away all your services...

I was using gaana + from last 3 months but without my information these people have auto renewed the plan of rs. 399 for a whole year. Without any information you cannot debit my account... I want my full refund asap. This is seriously not done with the customer who are using your services even your chat support didn't work nobody is replying on that for months we are not getting any respotfrom the office email id....

Today i received a message from icici bank that rs.399 has been deducted from my account. Neither do I have any gaana subscription nor do I want to renew gaana+ anymore. There is no subscription available at google play store also. It was without my concern. That was very fraudy behavior from gaana side.

I want my full money refunded.

How can someone deduct money in this way? Hardly do I remember that I have...

There is no option to cancel the auto renewal of my trial subscription for gaana+. I have decided not to use it further so kindly either provide a cancel option or cancel it on your end. I do not wish to extend it. You guys should provide a cancel button in the app. There is no option to cancel if you have paid via credit card. The account is linked to mobile number -[protected]...

I did not signup for auto-renewal on my account with email id - [protected]@gmail.com. Kindly cancel the subscription and refund me the full amount. I had only activated the trail and after that it did not give me an option to cancel auto-renewal. Also the auto-renewal status was no, still the amount was deducted. This is pretty mislead. Kindly refund me the whole amount....

Without any plan subscription, gaana.com is debited money of 399 from my account for 1 year plan.

I have never choose this plan.

I have only use 6 month plan and once i mail to team he said that you have allowed for renewal

I asked for proof for renewal but he is not able to provide.

I am complaining against him until he refund my money....

I got a notification on my mobile phone saying that "Get gaana plus for Re.1", I clicked on that notification and chose PayTm as my mode of payment . As soon as I did so, Rs99 was deducted from my PayTm wallet for a one month subscription. I immediately contacted gaana through their chat and requested them to cancel my present subscription and refund the whole amount and if this is not possible I asked them to convert that into a full year...

Last 5 month ago on 27th July, 2019 i have subscribed gaana+ . I have paid the amount through credit card. Now, this month on 23.12.2019 Rs.99 amount has been deducted from credit card. I don't want to subscribe the gaana+ this month. My request is to stop auto renewal subscription and initiate process to refund the amount. Also look into the matter, how come, subscription has been renewed without taking my consent.

Also i...

Hello myself gaurav

I ma here to explain my problem that i am facing regarding worst experience about the app called gaana
This app is charging me 99 rupees every month from my debit card
I remove my card details from play store and its still charging me that 99 rupees
First i would like to know you gaana.com guys that i never had subscribe this service of gaana which is chargeable of rupees 99
Further...

I was in trial period of gaana+ till 14dec19, wanted to cancel trial period so sent them email - no response. There is no direct option was working and unable to find my payment details in gaana app. Suddenly on 14th dec they charged 99rs for renewal not sure where they are maintaining my credit card details. Looks like cheating to customers.
Registered email id: [protected]@gmail.com...

I had already disabled my auto renewal of subscription 2 months back. But they deducted rs 99 now for the subscription which is already disabled my me two months back. Worst service and act of cheating. I want immediate action on this kind o[censored]nprofessional people.

Gaana account phone is [protected]

I need refund and deletion of account without any of their excuses....