Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 561

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sujit Dasgupta
Aug 20, 2021
Report
Copy

Address: ASSAM, NAGAON, SAMAGRI GATANGA

My id is[protected]
Garena customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sathish_001
    Aug 19, 2021
    Report
    Copy

    In the free fire game is very bad for the students and youngsters, it's addicted students and youngsters, and stolen money from there's home to top-up the games.. please ban the game in india.
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aditya887260
      Aug 19, 2021
      Report
      Copy

      Hello sir my Facebook account is disabled and I am not able to login my FF account. Please kindly transfer my free fire account to Gmail or reopen my fb account.
      My uid :[protected]
      My in game name: ꧁गरीब᭄लौंडा࿐
      Transfer this I'd to Gmail [protected]@gmail.com
      If you want any information you can contact me at this mail
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        M sivasakthi
        Aug 19, 2021
        Report
        Copy

        Website: Freefiredimond.com

        Freefiredimond.com website use dimond purchase successful but not received dimond please refund my money my game id[protected]
        Garena customer support has been notified about the posted complaint.
        Aug 19, 2021
        Updated by M sivasakthi
        please refund my money
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          M sivasakthi
          Aug 19, 2021
          Report
          Copy

          Freefiredimond.com website use dimond purchase but dimond not received payment successful please refund my money
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            $
            $@®TH@K-16
            Aug 19, 2021
            Report
            Copy

            Address: Sinagapur

            Hello Garena
            I have a report of a hacker and cheater today I was playing rank game than I have invited some members with world chat I don't know who are they but he said if you will win in CS rank he said i[censored] did 5 kills than you should do 7 kills means I should do more kills than he said if you will do that than i will give you 5600 diamonds I said him I don't believe you than he said that my 1st I'd has ban than I also I didn't believe him after 5 minutes I said OK than we played I won but he said give me your I'd and password than I said why I'd and password you can give diamonds without I'd and password so he said No No I want your I'd and password for diamonds I said No than I said you can do diamond top up with the game uid so he said it will not come so I said I will not give my I'd and password afterwards I said call your friends so his friends said that he is a cheater and hacker I am not saying like that only I have a proof I don't have any video but my friend was there he can tell you what happened I am not doing for any revenge just I am giving information that again no one should be in his trap so Garena I am requesting that please observe that I'd
            That cheater uid is [protected]
            And his name in game AIMIM ARSHI
            He must. can change his name
            So,
            Please take a action on him
            And Garena please help me and many others free fire I'd's please and don't take a action on my I'd Please Please help me Please
            Thank you Garena
            Your free fire player
            Garena customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              I am Prince Roy
              Aug 19, 2021
              Report
              Copy

              Address: Dashmesh nagar Ludhiana street no 14

              My uid [protected]
              In game name ᏒᴅxܔSᴀʀᴋᴀʀ¹
              Garena customer support has been notified about the posted complaint.
              Hlo sir
              My Facebook account has been hacked My Facebook account lost please help change my free fire id to my Google account
              Helpful
              2 other people found this review helpful
              2 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Purple_Gaming
                Aug 19, 2021
                Report
                Copy

                Hello Garena team
                My id have been suspend because I will playing with Hacker I cannot play with Hacker again please please unsuspend my id -[protected]
                In-game name-ⓋPGㅤRITESHㅤꪜ
                Garena customer support has been notified about the posted complaint.
                Aug 19, 2021
                Updated by Purple_Gaming
                Hello Garena team
                My id have been suspend because I will playing with Hacker I cannot play with Hacker again please please unsuspend my id -[protected]
                In-game name-ⓋPGㅤRITESHㅤꪜ

                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Alexander AR Gaming
                  Aug 19, 2021
                  Report
                  Copy

                  Address: Bans kothi Digha Patna 800011 gate no 97

                  My account hack my character id is madrachodmc now my id hack and change my name to Sandy my character id is[protected] and pls help to recover my id
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepu boss
                    Aug 19, 2021
                    Report
                    Copy

                    Address: At..samagol..Po.. kujang....Dist...jagatsinghpur...754141..odisha

                    17 aug I have purchased diamond ..my account dedect rs.400 but diamond are not recived plz returned my money
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ram V019
                      Aug 19, 2021
                      Report
                      Copy

                      Address: Garena Free fire

                      Complaint number 16006522 is open but they said there is some network bug. They will provide bundle in next. But next week they are asking please rate the response???
                      Fun is they are not did anything. They are not responding for complaints.
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Deepanshukumar1
                        Aug 18, 2021
                        Report
                        Copy

                        Sir, I purchased diamond from a site- free fire diamonds.com But I did not get diamond . Transaction Amount - ₹400
                        Please Help me
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tabahi gaming
                          Aug 18, 2021
                          Report
                          Copy

                          Address: Junnardeo disit chindwara

                          My free fire id [protected]
                          Transfer for gamil id [protected]@gmail.com
                          Pass - [protected]@89890
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          5 other people found this review helpful
                          5 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rachit R Kaleshwar
                            Aug 18, 2021
                            Report
                            Copy

                            Address: Maharashtra

                            My uid is [protected], I want 5000 diamonds, football emote ⚽ and Alok please give me these
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            27 other people found this review helpful
                            27 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NK M
                              Aug 17, 2021
                              Report
                              Copy

                              There is a bundle in Garena Free Fire which name as 'Break dancer bundle' and i had own it's in the past time.
                              But i didn't use this bundle too much. After a long time when i searched for this this bundle in my vault it's not there.
                              When i ask in ffsupport.garena they replied '' due to spam, you need to submit a new ticket.
                              so, a kind request to you that, please give me a solid reason for what cause that bundle removed from my vault section and please check the data history of my id.
                              my in game uid:[protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              12 other people found this review helpful
                              12 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hip Hop
                                Aug 17, 2021
                                Report
                                Copy

                                Address: Gujarat

                                Dear free Fire garena my I'd hacked
                                My I'd is[protected]
                                In my I'd dimond 0
                                Please send me full information in this I'd
                                Thanks for giving
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Manav Kadyan
                                  Aug 17, 2021
                                  Report
                                  Copy

                                  I have to using redeem code, but every time showing invaid, and reedemed
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bharath V Bharath V
                                    Aug 16, 2021
                                    Report
                                    Copy

                                    Address: Ap. Puttur

                                    My free fire account is ban . I am not use hack.. Iam a player.. Please give me my account
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naman Chandra
                                      Aug 16, 2021
                                      Report
                                      Copy

                                      Address: Singapor

                                      Mene 480 diamond lga diye he criminal me phir bhi nhi nikla aur mere friend ka 40 diamond me nikal gya please mera bhi nikal wado please
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bigg er
                                        Aug 16, 2021
                                        Report
                                        Copy

                                        Address: HIRRANHIPA, KHURAI ROAD

                                        Login another device
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        3 other people found this review helpful
                                        3 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit