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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 561

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F
FF king
Aug 12, 2021
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Address: Singapore

Hello,
I am a fire free user. My account was banned last night. I was offline and i do not use any cheat programs. Please check my details again and return my account.
My player id : [protected]
+1 photos
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    B
    Briston
    Aug 12, 2021
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    Address: Tamilnadu

    FB name: Briston jeneesh
    Email: [protected]@gmail.com
    Phone no:[protected]
    F[censored]id:[protected]
    Old recoveryy id
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      A
      Anup Basumatary
      Aug 11, 2021
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      Address: Free fire

      Iam not hek sir what is suspendet id [protected]
      +1 photos
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        A
        A. Kathir
        Aug 11, 2021
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        Address: Irippukuricy 607804 , cuddalore district

        Recently someone hacked my free fire account and i'cant login into my account please help me to recover it if you need any proof contact me;[protected]
        Garena customer support has been notified about the posted complaint.
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          I
          Ivan Murao
          Aug 11, 2021
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          Address: Metropolitan Manila, Quezon City

          I wanted to change my mobile phone number from my garena account because the current one is gone but, I can't receive any OTP via SMS. I've been waiting for almost 1 day for that verification since it said to may take a minute or longer to arrive.
          Garena customer support has been notified about the posted complaint.
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            અરવિંન મફા ભાઈ
            Aug 10, 2021
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            Address: Gujarat

            Garena please my ID Recovery Kardo please My Naam Arvind
            +1 photos
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              9
              9832176597
              Aug 10, 2021
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              Address: Bill.Gouriara.(p.o.karkha)Dist/Dakshin.Dinaj.pur,

              Hello free fire india office my id was supposed iam not use hack no diamond hack without region my supposed plz my id unbanned my uid./[protected] ...
              Garena customer support has been notified about the posted complaint.
              Aug 10, 2021
              Updated by 9832176597
              Hello free fire india office my id was supposed iam not use hack no diamond hack without region my supposed plz my id unbanned my uid./[protected] ...

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                R
                Raja Shafiq Shah
                Aug 9, 2021
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                Address: Khabazaar,anantnag,kashmir, Near lalpathlab

                Why dont my ID doesnt receive any special drop since last three months ? The special drop should be restored again or I may change the game platform to some other game!
                Garena customer support has been notified about the posted complaint.
                [protected] my ID doesnt receive any special airdrop plx see into it...resolve it fast.
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                  E
                  Eshuverma
                  Aug 9, 2021
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                  Address: [email protected]

                  Please help me.. I have don't used hack apps. But my I'd has been suspended
                  Please free fire.. Fastly recover my account.. My I'd[protected]
                  Name 『ⓅⓎⒸⒽⓄ』๒๏ץร⁴.
                  Please recover my account fast
                  I don't used hack apps but my I'd has been suspended.

                  Please recover my I'd[[protected]]
                  『ⓅⓎⒸⒽⓄ』๒๏ץร⁴
                  +1 photos
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                    P
                    Paresh Khetariya
                    Aug 9, 2021
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                    I was purchased the diamonds in freefire but nothing were added. I lost my money of 29/-
                    Refer : [protecte IGALSCELE09
                    Purchase order. I need immediate response. I lost my money because of you only. I need the diamonds back and amount refund. I lost my time and money due to your fraud service. I will give you a cyber complaint on your company.
                    +1 photos
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                      J
                      Aug 8, 2021
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                      Address: Haryana Hathin near plawal pincode 121103

                      Hello sir.
                      My Free fire is is with facebook i want to transfer my id in gmail . please do it as soon as possible
                      my contat number is [protected] and you mail me on [protected]@gmail.com.
                      Please fix my problem as soon as possible
                      Garena customer support has been notified about the posted complaint.
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                        C
                        Czcharizard
                        Aug 8, 2021
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                        Respected manager I have still not recieved any lot crate from booyah which I have in 30 min watching.
                        I had won winterlands dress loot crate.
                        Pls send out in my mail to
                        Uid [protected]
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                          K
                          ksnr123
                          Aug 8, 2021
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                          Address: Gujarat

                          Sir a free fire player who playing with me for 5 months at last I want his I'd because he has criminal boundle. He told me that you pay 7000 rupey on phonepey and I will give I'd password on whatsApp. I have given 7000 rupey but he did not gave me I'd password. He was also block me from all contact sources. Dear garena I want you ban his I'd please help me😭😭😩🙏🙏🙏😩😩😩

                          His uid in game[protected]
                          Name MR ROHIT
                          +3 photos
                          Garena customer support has been notified about the posted complaint.
                          Hello garena I purchased voucher from winzo gold but redeem code already used and I didn't receive any diamond in my account please refund my money are give my diamond I top up 1550rs

                          Scam with me - Comment #3879908 - Image #0
                          Scam with me - Comment #3879908 - Image #1
                          Scam with me - Comment #3879908 - Image #2
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                            M
                            MGmonu
                            Aug 7, 2021
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                            Address: Sapaha Road, Near The ICICI Bank

                            [protected]@legendary
                            Id[protected]
                            Level 58
                            Like 1201
                            Sir, i am not able to login my original account that like with my facebook instead of that when I login a new account open form the same Facebook account .when I login in other devices I am not able to login my original account a new account open with my facebook account and my original account open only in my device and today my account deleted form my device and I am not able to login .
                            So please solve my problems .
                            Garena customer support has been notified about the posted complaint.
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                              N
                              Nahidxyt
                              Aug 6, 2021
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                              This uid:[protected] woner is cheater he take daimond from me but he didn't pay please our garena lord Help us and permanently ban his id
                              Garena customer support has been notified about the posted complaint.
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                                N
                                Nahidxyt
                                Aug 6, 2021
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                                This id:[protected] woner is cheater because of he top up his daimond by wrong way and he creat violence in Bangladeshi top up site.he take daimond but didn't pay.please band his id
                                +2 photos
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                                  A
                                  Ahir Hai Ham
                                  Aug 6, 2021
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                                  Address: India, Bihar, Rohtas

                                  He is a hacker and hacked in game and cheat all time..uid is[protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    V
                                    vishaw jeet
                                    Aug 5, 2021
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                                    Hi sir,
                                    I am going to topup monthly membership in free fire via times of money limited, but amount debited my account rs.599 but still now i not received any diamonds in free fire, i am already inform that issue in free fire, but he say contact to times of money limited, Please help me sir, my transaction details are attached this mail, [protected]@gmail.com please do the needful.
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                                      S
                                      Suchith Gowda G M
                                      Aug 5, 2021
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                                      Address: Gadadanasalli

                                      I am a free fire player l don't no l day my account showing your account has been broken rule and regulation so you are account suspended PLZZ un sespend my I'd ld number [protected] name of my id g's master's
                                      Plz unsuspend
                                      Plz
                                      Plz
                                      Plz
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                                        F
                                        Fb To up
                                        Aug 5, 2021
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                                        Address: Sri lanka

                                        A few days ago my brother accidentally logged into my account while I was playing. He then withdrew from it. When I checked in the next day, I could not access my account. It showed that I had been suspended. Please fix this problem.

                                        [protected]
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