Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 563

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krishna Anna
Jul 31, 2021
Report
Copy

Address: Yerraguntla

I didn't give number or otp or password but he changed my facebook account as hisfacebook account by hack
Garena customer support has been notified about the posted complaint.
Jul 31, 2021
Updated by Krishna Anna My uid[protected]
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sarveshdeshmukh
    Jul 31, 2021
    Report
    Copy

    I play on bluestacks and I am not able to join custom room in pc. Please resolve this issue as soon as possible.
    Thank you.
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shiva marko
      Jul 30, 2021
      Report
      Copy

      Address: Mp

      Don, t hack my phone please please Reply
      Garena customer support has been notified about the posted complaint.
      Jul 30, 2021
      Updated by Shiva marko       Don, t hack my phone please please Reply
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anirudd63022759
        Jul 30, 2021
        Report
        Copy

        Address: Purulia

        Hello fire my ff id is a suspand
        Place sir my id unsuspand .
        My uid-[protected]
        Gameid-Badboy Q3414F
        Leavel id -55
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Jul 30, 2021
        Updated by Anirudd63022759         My freefire account unsuspand
        Aug 03, 2021
        Updated by Anirudd63022759         Unsuspand sir please
        Aug 03, 2021
        Updated by Anirudd63022759         Resolved to my id sir
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          JUSTIN GAMING
          Jul 30, 2021
          Report
          Copy

          Address: Pakur jharkhand

          Hlooo garena i want my id one day I was plY ff then I have seen in vidio how to hack i was one to hack in noob account but I use hack in my real account I was telling very nice that my it was going only head short after 2 day my id has been suspended I have become very sad I ask to my from how my ff it become e suspend my frind told you have use have that so y your id have been sepppended brooo please help me garena i want my id [protected] please
          Garena customer support has been notified about the posted complaint.
          Jul 30, 2021
          Updated by JUSTIN GAMING           Hlooo please help me I want my id have been sepppended brooo please me garena my id [protected]

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prathwish Shetty
            Jul 30, 2021
            Report
            Copy

            Garena free fire I have lost my rs 800 for top upping 1060 diamond
            I have paid the amount but it's not saying that payment success full. So plzzz give backk the money or diamond plzz do something.
            Because I have list the amount
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Helpful
            4 other people found this review helpful
            4 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anime Hzl
              Jul 30, 2021
              Report
              Copy

              Address: Assam

              Hi garena
              there are abnormal activities in my account -[protected] so please help me to unsuspend my account
              sir, please help me
              I have only 1 id of free fire
              thank you free India
              +1 photos
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                W
                we are memer
                Jul 30, 2021
                Report
                Copy

                Address: Bolpur
                Website: Free fire

                Hello Garena,
                Hello Sir, my name is Abhijit. I'm using free fire have been last 10 months more, my account has been suspended.

                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk. I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Call_Me_Mr.X, my user ID is:[protected]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname= Call_Me_Mr.X

                user ID= [protected]
                +1 photos
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ayush FF
                  Jul 29, 2021
                  Report
                  Copy

                  Address: Mumbai goregoan east sontash nagar

                  Plzz give my account my id is hacked
                  [protected] this is my uid
                  Garena customer support has been notified about the posted complaint.
                  Jul 29, 2021
                  Updated by Ayush FF                   Plzzz give me my id plzzz gerana
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Purple_ Gaming
                    Jul 29, 2021
                    Report
                    Copy

                    Hello Garen team
                    My id will be ban I cannot use any hack or mod please unban it
                    Uid-[protected]
                    In Game name -ⓋPGㅤＲＩＴＥＳＨㅤꪜ
                    Thank you
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abdul Rashhed
                      Jul 29, 2021
                      Report
                      Copy

                      Address: No. 8/5 shanmugarayan Lane sevenewels chennai

                      Dear sir.
                      My free fire Google I'd is hacked for past 2 month my hacked I'd is [protected]@gmail.com so plss make a try to recover it I have top up the account for upto 50000 rupees so plsss make the complaint very serious and try to recover it
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dark Angel
                        Jul 29, 2021
                        Report
                        Copy

                        Address: Upper perbing near perbing school perbing Doban, Gpu,perbing south Sikkim,

                        Here complain regarding my freefire I'd my I'd got automatically logout h show your I'd has been login in another device...
                        I want garena to look over the issue m facing asap.
                        And questions from where my I'd getting login...
                        Garena customer support has been notified about the posted complaint.
                        View replies
                        I don't want my I'd to be banned.
                        I spend lots of money on it.
                        I spend 1.5year to achieve..
                        Plz do something as soon as possible.

                        I'd login by another party - Comment #3868457 - Image #0
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rahul praska
                          Jul 29, 2021
                          Report
                          Copy

                          Address: Rayagada

                          My google id is hacked
                          +2 photos
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sofiya Alim
                            Jul 28, 2021
                            Report
                            Copy

                            Address: Ramabai Aabedkar nagar jaitala road nagpur

                            Pta nhi apne aap ban ho gyi please help me meri uid hai [protected]
                            Garena customer support has been notified about the posted complaint.
                            View replies
                            Please
                            Reply
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Knight Gaming Abhi
                              Jul 28, 2021
                              Report
                              Copy

                              Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                              Hello Garena,
                              Hello Sir, my name is Abhi. I'm using free fire have been last 10 months, my account has been suspended.

                              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(stone hack).

                              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account I'd is [protected] my user ID is:[protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AKASH FF
                                Jul 28, 2021
                                Report
                                Copy

                                Hlo garena team,
                                Give me my special airdrop in gold or convert my special airdrop purchase system from rupees into gold

                                Thank you garena team
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AKASH FF
                                  Jul 28, 2021
                                  Report
                                  Copy

                                  Hlo garena team,
                                  Give me my special airdrop in GOLD or convert my special airdrop purchase system from rupees into gold

                                  Thank you team of garena
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shekh Asbah
                                    Jul 28, 2021
                                    Report
                                    Copy

                                    Address: Aligarh

                                    My child is playing free fire and he have respect from study the requested tubelight please block user ID[protected]
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      L_E gamer
                                      Jul 27, 2021
                                      Report
                                      Copy

                                      Address: Arambagh

                                      My I'd recover pless my was hack pless recover my I'd.[protected]
                                      Garena customer support has been notified about the posted complaint.
                                      Jul 27, 2021
                                      Updated by L_E gamer                                       My I'd hack
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        DEBASISH MISHRA [ DIPLOMA MECH VISWESWARAY 2022 ]
                                        Jul 27, 2021
                                        Report
                                        Copy

                                        Address: AKHANDALAMANI TEMPLE, SIRIPUR, SIRIPUR

                                        My id hacked plz id give me
                                        [protected] my hacked id
                                        Plz give me
                                        Garena customer support has been notified about the posted complaint.
                                        Jul 27, 2021
                                        Updated by DEBASISH MISHRA [ DIPLOMA MECH VISWESWARAY 2022 ]                                         Yes
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          Gameloft
                                          1
                                          (51)
                                          Ace2Three
                                          2.4
                                          (289)