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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 587

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R
ravi@shankar7488
Mar 8, 2021
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Website: ff.garena.com

I have purchased many items ingame garena freefire but one day they closed my account saying that i have done abnormal activitis.I have mailed company and i said that i have not done any act like this and if you are sure then give me proof but they deny to answer.I want opening of my account otherwise pay me what i have purchased there.
many consumer lost there acoount due to this act of freefire.freefire wants to show him strict for abnormal activitise this is good but they have banned many accounts which are innocent.
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    V
    Vivek Rajwade
    Mar 8, 2021
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    Address: Garena

    Sir my id is suspended with out any reason my id un suspended kar dejeye
    Garena customer support has been notified about the posted complaint.
    Mar 08, 2021
    Updated by Vivek Rajwade
    My id un suspended [protected]

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      D
      Durga Malliswari
      Mar 8, 2021
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      Address: Court center,Gudur

      My account was suspended..But i did not do any hack..please remove my account unban..i beg you i spend 2500 rupees for that account..please unban my id...
      My game name:80%Top
      My game id:[protected]
      My level:59
      My likes:1380
      Garena customer support has been notified about the posted complaint.
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        H
        Hsggwu
        Mar 7, 2021
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        Address: Andhra Pradesh

        I want my account
        Garena customer support has been notified about the posted complaint.
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          H
          Hsggwu
          Mar 7, 2021
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          Address: Andra Pradesh

          I am sorry for doing refund please provide my account
          Garena customer support has been notified about the posted complaint.
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            S
            Søñå Kä Bbū
            Mar 7, 2021
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            Address: Namkum

            Please back my id[protected]
            Garena customer support has been notified about the posted complaint.
            Mar 07, 2021
            Updated by Søñå Kä Bbū
            tachinal issue

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              D
              Deepayan Hansda
              from Hāora, West Bengal
              Mar 6, 2021
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              My Friend has a Facebook account which has been hacked and he's using the same account for Free Fire. The hacker has changed the previous contacts through which he could login and also changed the profile picture. We want your help by shutting down the Free Fire Account. His Id is[protected]. Please help
              Garena customer support has been notified about the posted complaint.
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                H
                hindz gamers
                from Lucknow, Uttar Pradesh
                Mar 6, 2021
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                Address: Sadar bajar sitpur, Near chauhan bhawan

                Yesterday my id was hacked by any one .my id was bind with my fb which name was ankitkumar singh.my free fire uid name is hindz gamer: uid no=[protected]
                my fb number was lost by me so i cant backup my account

                ff name-=Hindz Gamer:
                guild name =evil squad (this is a youtuber guild named Hindz Gamers)
                mostly played with =khalnayak uid=[protected]
                and my elder brother who is a begginer youtuber uid =[protected]

                i want to backup my id on this new fb acc =ankit rajvanshi id ([protected])
                email =[protected]@gmail.com
                Garena customer support has been notified about the posted complaint.
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                  A
                  Aman Kushawaha
                  from Ghumarwin, Himachal Pradesh
                  Mar 6, 2021
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                  Plz clear the diamond rastristion
                  Garena customer support has been notified about the posted complaint.
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                    S
                    shaantu Patil
                    from Noida, Uttar Pradesh
                    Mar 5, 2021
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                    Hi i subscribed weekly paas on 26/02/2021 for rs 159, but in my account deducted 2nd week subscription amount rs159 on 4/03/2021 but i hv not recive any subscription
                    Garena customer support has been notified about the posted complaint.
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                      1
                      1120222978
                      from Bengaluru, Karnataka
                      Mar 5, 2021
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                      Address: Sarawathi nagar

                      Please my id [protected]
                      Garena customer support has been notified about the posted complaint.
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                        O
                        Oussama Laib
                        Mar 4, 2021
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                        Address: bordj bou arredj, منطقة النشاطات الصناعية

                        I have company we would like to buy garena pins, we are waiting for ur replaid
                        Garena customer support has been notified about the posted complaint.
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                          A
                          AstitvA99
                          from Bengaluru, Karnataka
                          Mar 4, 2021
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                          Today at 1 20 I bought a drop for INR 29 at first time it showed payment cancelled by user but my money was deducted and at second attempt I bought that drop and again the money awas deducted without refunding my money back of the first time...this is very bad ...A$[protected]@ this is my I'd name by which I play the game...refund my money soon...
                          Garena customer support has been notified about the posted complaint.
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                            P
                            Pradeep go da
                            from Madikeri, Karnataka
                            Mar 4, 2021
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                            It is a waste of money so many people gave money to get the new bundle I have spent 3000 Dimonds then also I didn't get it
                            Garena customer support has been notified about the posted complaint.
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                              D
                              Diheshwar101
                              from Ghumarwin, Himachal Pradesh
                              Mar 4, 2021
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                              Address: [email protected]

                              Diamond not received
                              Garena customer support has been notified about the posted complaint.
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                                R
                                Rodrigue Dorvilus
                                Mar 2, 2021
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                                Last season I have collected 305 badges but in the beginning of the new season I don't see them.
                                Please Garena I beg of you to fix my problem because I work hard to get them. Also I bought the elite bundle last season. I friend also have this problem.
                                My name in free fire : $DW_TheBest$
                                My ID is : [protected]
                                My region is : north america
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                                  A
                                  AstitvA99
                                  from Bengaluru, Karnataka
                                  Mar 1, 2021
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                                  I play free fire from last 6 seasons and this time after new elite pass ariived I lost my last 230 badges please do something and give me back my badges ...
                                  Garena customer support has been notified about the posted complaint.
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                                    V
                                    vraannn
                                    from Guwahati, Assam
                                    Mar 1, 2021
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                                    Hey garena.. please help me. My last month(February) badges has disappeared from my profile and it's not there anymore after i uninstalled the game yesterday and installed it today. Even my permanent golden G18 skin is not there anymore.. Help me please😢🙏 My UID- [protected] Name- vraannn0602
                                    Garena customer support has been notified about the posted complaint.
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                                      Kiranku2216D
                                      from Noida, Uttar Pradesh
                                      Mar 1, 2021
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                                      I to a have similar problems
                                      Lost all my badge .my profile dosent not have any badge.so pls help me retain my badges back asap
                                      Name:kiranku2216D
                                      ID:[protected]
                                      Hope u help me fix this
                                      TNK🎮🥰🥰
                                      Garena customer support has been notified about the posted complaint.
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                                        S
                                        Single Anjan
                                        from Powai, Maharashtra
                                        Feb 27, 2021
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                                        Address: Nellore

                                        I did not recieve my diamonds in free fire
                                        Garena customer support has been notified about the posted complaint.
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