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Updated: Dec 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 587

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H
hindz gamers
from Lucknow, Uttar Pradesh
Mar 6, 2021
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Address: Sadar bajar sitpur, Near chauhan bhawan

Yesterday my id was hacked by any one .my id was bind with my fb which name was ankitkumar singh.my free fire uid name is hindz gamer: uid no=[protected]
my fb number was lost by me so i cant backup my account

ff name-=Hindz Gamer:
guild name =evil squad (this is a youtuber guild named Hindz Gamers)
mostly played with =khalnayak uid=[protected]
and my elder brother who is a begginer youtuber uid =[protected]

i want to backup my id on this new fb acc =ankit rajvanshi id ([protected])
email =[protected]@gmail.com
+1 photos
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    A
    Aman Kushawaha
    from Ghumarwin, Himachal Pradesh
    Mar 6, 2021
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    Plz clear the diamond rastristion
    Garena customer support has been notified about the posted complaint.
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      S
      shaantu Patil
      from Noida, Uttar Pradesh
      Mar 5, 2021
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      Hi i subscribed weekly paas on 26/02/2021 for rs 159, but in my account deducted 2nd week subscription amount rs159 on 4/03/2021 but i hv not recive any subscription
      Garena customer support has been notified about the posted complaint.
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        1
        1120222978
        from Bengaluru, Karnataka
        Mar 5, 2021
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        Address: Sarawathi nagar

        Please my id [protected]
        Garena customer support has been notified about the posted complaint.
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          O
          Oussama Laib
          Mar 4, 2021
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          Address: bordj bou arredj, منطقة النشاطات الصناعية

          I have company we would like to buy garena pins, we are waiting for ur replaid
          Garena customer support has been notified about the posted complaint.
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            A
            AstitvA99
            from Bengaluru, Karnataka
            Mar 4, 2021
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            Today at 1 20 I bought a drop for INR 29 at first time it showed payment cancelled by user but my money was deducted and at second attempt I bought that drop and again the money awas deducted without refunding my money back of the first time...this is very bad ...A$[protected]@ this is my I'd name by which I play the game...refund my money soon...
            Garena customer support has been notified about the posted complaint.
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              P
              Pradeep go da
              from Madikeri, Karnataka
              Mar 4, 2021
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              It is a waste of money so many people gave money to get the new bundle I have spent 3000 Dimonds then also I didn't get it
              Garena customer support has been notified about the posted complaint.
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                D
                Diheshwar101
                from Ghumarwin, Himachal Pradesh
                Mar 4, 2021
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                Address: [email protected]

                Diamond not received
                +5 photos
                Garena customer support has been notified about the posted complaint.
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                  R
                  Rodrigue Dorvilus
                  Mar 2, 2021
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                  Last season I have collected 305 badges but in the beginning of the new season I don't see them.
                  Please Garena I beg of you to fix my problem because I work hard to get them. Also I bought the elite bundle last season. I friend also have this problem.
                  My name in free fire : $DW_TheBest$
                  My ID is : [protected]
                  My region is : north america
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                    A
                    AstitvA99
                    from Bengaluru, Karnataka
                    Mar 1, 2021
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                    I play free fire from last 6 seasons and this time after new elite pass ariived I lost my last 230 badges please do something and give me back my badges ...
                    Garena customer support has been notified about the posted complaint.
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                      V
                      vraannn
                      from Guwahati, Assam
                      Mar 1, 2021
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                      Hey garena.. please help me. My last month(February) badges has disappeared from my profile and it's not there anymore after i uninstalled the game yesterday and installed it today. Even my permanent golden G18 skin is not there anymore.. Help me please😢🙏 My UID- [protected] Name- vraannn0602
                      +1 photos
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                        K
                        Kiranku2216D
                        from Noida, Uttar Pradesh
                        Mar 1, 2021
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                        I to a have similar problems
                        Lost all my badge .my profile dosent not have any badge.so pls help me retain my badges back asap
                        Name:kiranku2216D
                        ID:[protected]
                        Hope u help me fix this
                        TNK🎮🥰🥰
                        Garena customer support has been notified about the posted complaint.
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                          S
                          Single Anjan
                          from Powai, Maharashtra
                          Feb 27, 2021
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                          Address: Nellore

                          I did not recieve my diamonds in free fire
                          +1 photos
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                            A
                            anshubhai97
                            from Borivli, Maharashtra
                            Feb 27, 2021
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                            Address: Mumbai

                            Today I have top up diamond 250 in diamondshop.live but i have not receive my diamond please return my money our else give me diamond. In game my UID is [protected] And name anshubhai97.
                            please resolve my problem as soon as possible.
                            +2 photos
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                              M
                              Munmun Tewary
                              from Dam Dam, West Bengal
                              Feb 26, 2021
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                              Pls ban his id = [protected] k.d= 20 hacker. My email address is [protected]@gmail.com pls check and ban his id.
                              Garena customer support has been notified about the posted complaint.
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                                Ś
                                Śûðhïń Dukesz
                                Feb 25, 2021
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                                I ve done a airdrop of rs 29 today money got debited & i didn't received any diamonds or crates i want it back
                                +1 photos
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                                  S
                                  Shrashm Bhardwaj
                                  from Bengaluru, Karnataka
                                  Feb 25, 2021
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                                  Address: Singapore

                                  Why garena suspended my free fire I'd without any reason
                                  I want to play again free fire with my friends
                                  I'd name shrashm3603P
                                  I'd [protected]
                                  +1 photos
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                                    R
                                    Ravi kumarmeena
                                    from Deoli, Delhi
                                    Feb 25, 2021
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                                    Address: A2 dayal bagh Faridabad Haryana

                                    My I'd is opopravi I am doing top-up in free fire 10, 000 diamond he is not come in my I'd please give me my diamond
                                    Garena customer support has been notified about the posted complaint.
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                                      K
                                      Kusal Sinj
                                      Feb 25, 2021
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                                      Address: [email protected]

                                      Hi garana bala mana hack nine kiea mara id ku band kiea
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Feb 25, 2021
                                      Updated by Kusal Sinj                                       Mara id unban kar do

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                                        Y
                                        yumethf fernando
                                        Feb 24, 2021
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                                        Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                                        I am using free fire since six months and after the update my account got banned and when I see your customer service I see lot of player are telling their account got banned so I think there is a bug or a mistake from your cheating protecter pls in ban our accounts we won't use free fire apk mods if you inspect our accounts and see we have a less headshot rate and less diamonds spend only I bought 2 elite passes pls garena we respect the game pls recover it this is your mistake.my uid[protected].
                                        Garena customer support has been notified about the posted complaint.
                                        Feb 24, 2021
                                        Updated by yumethf fernando                                         pls recover my id so that I can pls it pls we won't use hacks or applications if you inspect my account you can see there is nothing only chrono and two elite passes I am top upping but not unlimitedly.my id [protected].
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