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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 584

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A
Ankit padhan
Mar 22, 2021
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Address: Odisha

Sir, My I'd[protected] My I'd name -ᴰᴱ℣ᴵᴸ᭄Ⱥnkit My account has not login.
Sir please recover as soon as.
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    A
    Ankit padhan
    Mar 22, 2021
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    Address: Odisha

    Sir, My I'd[protected] My I'd name -ᴰᴱ℣ᴵᴸ᭄Ⱥnkit My account has been suspended with out any reason.i didn't use any hacking app and sir please unsuspend my account.
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      H
      Humraan
      Mar 22, 2021
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      Address: House number 56 street number 6 Rashid Market extension

      Yamaha Pro player but other guys saying I am no because I have not a lot of money to buy diamonds please give me 2000 diamonds top up please please because I am a poor family
      Garena customer support has been notified about the posted complaint.
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        K
        Kavish Gautam
        Mar 20, 2021
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        Hello garena. I am a fair player playing for last 3 years. But this time i really feel bad due to hackers. I was playing a custom. And the opposite player just gave us awm headshots. Even from gloo walls. Plz solv my problem. And even hacker's id was still of 2 level. Hackers uid is [protected]
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          A
          Alka snack
          Mar 20, 2021
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          Address: [email protected]
          Website: Sir my free fire account ban karo please but hack hogaya hai isliye ok thanks

          Hello. Sir my free fire account ban please fast karo nA
          But hack huwa hai isliye ok
          Thank
          +1 photos
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            S
            Sanjaylakra
            Mar 19, 2021
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            Address: Ushra girjapada
            Website: FF.garena.com

            Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
            I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

            FF NAME : hanuman
            FF ID: [protected]
            Device Name : vivo1803
            Device IMEI Number :[protected]
            IMEI 1: [protected]
            IMEI 2: [protected]
            +2 photos
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              A
              Ak Baloda
              Mar 19, 2021
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              Address: Gameskrido

              IAM a top-up for RS 380 but my free fire diamond not received please my payment RS 380 refund
              +1 photos
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              Mar 19, 2021
              Updated by Ak Baloda
              IAM a top-up for RS 380 but my free fire diamond not received please my payment RS 380 refund

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                S
                Sanjeev Kapasiya
                Mar 18, 2021
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                Address: India Faridabad Haryana

                I'm survivor of free fire.my I'd is aritradreak. I am playing free fire from 2015. I was at 50 level. When I played last my Id was at platinum in clash squad now at bronze. In January 2021, my id got suspended. I never use any type of hack. I lost all my events. Even I wanted to create YouTube channel for free fire promotion. I even played pubg for 2-3 days but I don't like it. I request you to pay attention towards my id. Kindly unsuspend my account.
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                  P
                  Pritam saikia
                  Mar 17, 2021
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                  Address: 44, Gari gaon high school

                  Sir my 73 level id has been hacked by hacker pls give me another free fire 73 level id
                  Garena customer support has been notified about the posted complaint.
                  Mar 17, 2021
                  Updated by Pritam saikia
                  Pls sir give me another id
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                    B
                    biri
                    Mar 16, 2021
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                    Dear Garena,
                    I Love to play free fire battleground very much .
                    Please send me Yellow Criminal Bundle in my game male.
                    My game id[protected].
                    Please Garena please send me YELLOW CRIMINAL BUNDLE. if you don't send me CRIMINAL BUNDLE within 2 daysThen I will commit suicide.
                    Your faithfully
                    Free fire lover.
                    Garena customer support has been notified about the posted complaint.
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                      F
                      Foursidegaming
                      Mar 15, 2021
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                      Please Garena Ban Hackers ID [protected]
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                        T
                        Tosh Devi
                        Mar 15, 2021
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                        Address: VILL+POST-OJHAUL

                        I am purchase return bundle peyement successful but not received diomond
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Mar 15, 2021
                        Updated by Tosh Devi
                        I am purchase return bundle peyement successful but not received diomond

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                          R
                          Radhe Krishna Fruit Suplayar
                          Mar 14, 2021
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                          Address: mukndpursonbagar

                          Main game kharido se top up karwaya tha Diamond Nahin I ID number[protected]
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                            L
                            Lacto 444
                            Mar 13, 2021
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                            Address: India

                            Plz ban this id [protected] reason doing too much AFK activities on game special request
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                              V
                              Vipul Gaming
                              Mar 13, 2021
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                              Address: [email protected]

                              Sir my account was suspended please recover my account sir please please please please I am not hack anthor application not use y my account suspende
                              +1 photos
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                              Mar 13, 2021
                              Updated by Vipul Gaming
                              Sir my account was suspended please recover my account sir please please please please

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                                6
                                6003965841
                                Mar 13, 2021
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                                Address: Country.india, state.assam.districk.nalbari, village.larkuchi no.1

                                Please garena free fire sir thanks.my I'd suspend [protected] DJ alok no use game suspend 66 level no hake use dimon4 . guild name nocom
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                                  T
                                  Tariq DC
                                  Mar 12, 2021
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                                  Plzzz help me
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                                    L
                                    Ln subham
                                    Mar 12, 2021
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                                    Address: Singapore

                                    Why my badge is not showing to me ? After the short update of holi event today and when i am clicking on daily reward it shows invalid challenge why ?? Pls solve the problem pls
                                    My uid-- [protected]
                                    Name-- LN SUBHAM
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                                      A
                                      Ankesh Singj
                                      Mar 11, 2021
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                                      Address: Rewari

                                      Have been playing Free Fire for a year and a half and I have an account suspended for the last 30 days.
                                      I contacted Free Fire about this problem. He said that account suspension is caused by hacking and using third party applications but I told that I did not use the Ganpati application, since then their response is not coming
                                      please help me
                                      Account suspended
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                                        Jaydeep Yadav jee
                                        Mar 11, 2021
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                                        Address: Cp colony

                                        When we are starting any ranked or classic match we are not able to reach th e battlefield or even matchmaking takes 3 or more minutes but it is not starting can you please solve the problem quickly as possible
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