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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 586

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T
Tosh Devi
Mar 15, 2021
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Address: VILL+POST-OJHAUL

I am purchase return bundle peyement successful but not received diomond
+1 photos
Garena customer support has been notified about the posted complaint.
Mar 15, 2021
Updated by Tosh Devi
I am purchase return bundle peyement successful but not received diomond

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    R
    Radhe Krishna Fruit Suplayar
    Mar 14, 2021
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    Address: mukndpursonbagar

    Main game kharido se top up karwaya tha Diamond Nahin I ID number[protected]
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      L
      Lacto 444
      Mar 13, 2021
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      Address: India

      Plz ban this id [protected] reason doing too much AFK activities on game special request
      Garena customer support has been notified about the posted complaint.
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        V
        Vipul Gaming
        Mar 13, 2021
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        Address: [email protected]

        Sir my account was suspended please recover my account sir please please please please I am not hack anthor application not use y my account suspende
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Mar 13, 2021
        Updated by Vipul Gaming
        Sir my account was suspended please recover my account sir please please please please

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          6
          6003965841
          Mar 13, 2021
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          Address: Country.india, state.assam.districk.nalbari, village.larkuchi no.1

          Please garena free fire sir thanks.my I'd suspend [protected] DJ alok no use game suspend 66 level no hake use dimon4 . guild name nocom
          +1 photos
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            T
            Tariq DC
            Mar 12, 2021
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            Plzzz help me
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              L
              Ln subham
              Mar 12, 2021
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              Address: Singapore

              Why my badge is not showing to me ? After the short update of holi event today and when i am clicking on daily reward it shows invalid challenge why ?? Pls solve the problem pls
              My uid-- [protected]
              Name-- LN SUBHAM
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                A
                Ankesh Singj
                Mar 11, 2021
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                Address: Rewari

                Have been playing Free Fire for a year and a half and I have an account suspended for the last 30 days.
                I contacted Free Fire about this problem. He said that account suspension is caused by hacking and using third party applications but I told that I did not use the Ganpati application, since then their response is not coming
                please help me
                Account suspended
                +1 photos
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                  J
                  Jaydeep Yadav jee
                  Mar 11, 2021
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                  Address: Cp colony

                  When we are starting any ranked or classic match we are not able to reach th e battlefield or even matchmaking takes 3 or more minutes but it is not starting can you please solve the problem quickly as possible
                  Garena customer support has been notified about the posted complaint.
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                    V
                    Vadhu Jerome
                    Mar 10, 2021
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                    Chrono is killing me chrono is cheating everyone one are dieing even my freind died please ban chrono or deacrese chrono power #ban chorno
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                      S
                      star gaming
                      Mar 10, 2021
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                      Address: West bengal

                      Why did not you give airdrop in vk account?????
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                        E
                        Edvin Sanish
                        Mar 9, 2021
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                        Captain91z6
                        +1 photos
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                          E
                          Edvin Sanish
                          Mar 9, 2021
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                          He is a hacker id captain
                          +1 photos
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                            R
                            ravi@shankar7488
                            Mar 8, 2021
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                            Website: ff.garena.com

                            I have purchased many items ingame garena freefire but one day they closed my account saying that i have done abnormal activitis.I have mailed company and i said that i have not done any act like this and if you are sure then give me proof but they deny to answer.I want opening of my account otherwise pay me what i have purchased there.
                            many consumer lost there acoount due to this act of freefire.freefire wants to show him strict for abnormal activitise this is good but they have banned many accounts which are innocent.
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                              V
                              Vivek Rajwade
                              Mar 8, 2021
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                              Address: Garena

                              Sir my id is suspended with out any reason my id un suspended kar dejeye
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Mar 08, 2021
                              Updated by Vivek Rajwade
                              My id un suspended [protected]

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                                D
                                Durga Malliswari
                                Mar 8, 2021
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                                Address: Court center,Gudur

                                My account was suspended..But i did not do any hack..please remove my account unban..i beg you i spend 2500 rupees for that account..please unban my id...
                                My game name:80%Top
                                My game id:[protected]
                                My level:59
                                My likes:1380
                                +1 photos
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                                  H
                                  Hsggwu
                                  Mar 7, 2021
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                                  Address: Andhra Pradesh

                                  I want my account
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                                    H
                                    Hsggwu
                                    Mar 7, 2021
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                                    Address: Andra Pradesh

                                    I am sorry for doing refund please provide my account
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                                      S
                                      Søñå Kä Bbū
                                      Mar 7, 2021
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                                      Address: Namkum

                                      Please back my id[protected]
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Mar 07, 2021
                                      Updated by Søñå Kä Bbū
                                      tachinal issue

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                                        D
                                        Deepayan Hansda
                                        from Hāora, West Bengal
                                        Mar 6, 2021
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                                        My Friend has a Facebook account which has been hacked and he's using the same account for Free Fire. The hacker has changed the previous contacts through which he could login and also changed the profile picture. We want your help by shutting down the Free Fire Account. His Id is[protected]. Please help
                                        +3 photos
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