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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 586

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A
AstitvA99
from Bengaluru, Karnataka
Mar 1, 2021
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I play free fire from last 6 seasons and this time after new elite pass ariived I lost my last 230 badges please do something and give me back my badges ...
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    V
    vraannn
    from Guwahati, Assam
    Mar 1, 2021
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    Hey garena.. please help me. My last month(February) badges has disappeared from my profile and it's not there anymore after i uninstalled the game yesterday and installed it today. Even my permanent golden G18 skin is not there anymore.. Help me please😢🙏 My UID- [protected] Name- vraannn0602
    +1 photos
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      K
      Kiranku2216D
      from Noida, Uttar Pradesh
      Mar 1, 2021
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      I to a have similar problems
      Lost all my badge .my profile dosent not have any badge.so pls help me retain my badges back asap
      Name:kiranku2216D
      ID:[protected]
      Hope u help me fix this
      TNK🎮🥰🥰
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        S
        Single Anjan
        from Powai, Maharashtra
        Feb 27, 2021
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        Address: Nellore

        I did not recieve my diamonds in free fire
        +1 photos
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          A
          anshubhai97
          from Borivli, Maharashtra
          Feb 27, 2021
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          Address: Mumbai

          Today I have top up diamond 250 in diamondshop.live but i have not receive my diamond please return my money our else give me diamond. In game my UID is [protected] And name anshubhai97.
          please resolve my problem as soon as possible.
          +2 photos
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            M
            Munmun Tewary
            from Dam Dam, West Bengal
            Feb 26, 2021
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            Pls ban his id = [protected] k.d= 20 hacker. My email address is [protected]@gmail.com pls check and ban his id.
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              Ś
              Śûðhïń Dukesz
              Feb 25, 2021
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              I ve done a airdrop of rs 29 today money got debited & i didn't received any diamonds or crates i want it back
              +1 photos
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                S
                Shrashm Bhardwaj
                from Bengaluru, Karnataka
                Feb 25, 2021
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                Address: Singapore

                Why garena suspended my free fire I'd without any reason
                I want to play again free fire with my friends
                I'd name shrashm3603P
                I'd [protected]
                +1 photos
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                  R
                  Ravi kumarmeena
                  from Deoli, Delhi
                  Feb 25, 2021
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                  Address: A2 dayal bagh Faridabad Haryana

                  My I'd is opopravi I am doing top-up in free fire 10, 000 diamond he is not come in my I'd please give me my diamond
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                    K
                    Kusal Sinj
                    Feb 25, 2021
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                    Address: [email protected]

                    Hi garana bala mana hack nine kiea mara id ku band kiea
                    +1 photos
                    Garena customer support has been notified about the posted complaint.
                    Feb 25, 2021
                    Updated by Kusal Sinj
                    Mara id unban kar do

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                      Y
                      yumethf fernando
                      Feb 24, 2021
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                      Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                      I am using free fire since six months and after the update my account got banned and when I see your customer service I see lot of player are telling their account got banned so I think there is a bug or a mistake from your cheating protecter pls in ban our accounts we won't use free fire apk mods if you inspect our accounts and see we have a less headshot rate and less diamonds spend only I bought 2 elite passes pls garena we respect the game pls recover it this is your mistake.my uid[protected].
                      Garena customer support has been notified about the posted complaint.
                      Feb 24, 2021
                      Updated by yumethf fernando
                      pls recover my id so that I can pls it pls we won't use hacks or applications if you inspect my account you can see there is nothing only chrono and two elite passes I am top upping but not unlimitedly.my id [protected].
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                        Y
                        yumethf fernando
                        Feb 24, 2021
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                        Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                        Dear garena I am using my free fire account since5 months and I didn't use any hack or third party applications pls garena I won't break rules in this game pls recover it to me.my id [protected] .if you inspect it there is no hack.
                        Garena customer support has been notified about the posted complaint.
                        Sir, My Account I'd suspended please help me my account id[protected] please help me thank you.
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                          D
                          DEADLY GAMERS
                          Feb 23, 2021
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                          I want to tell u that some days ago I have buyed weekly membership and had received all diamonds from it but now I have got again a extra membership I don't know why now I have fear that my diamond don't go to minus.. My uid-[protected] plz help.
                          Garena customer support has been notified about the posted complaint.
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                            S
                            star gaming
                            Feb 23, 2021
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                            Sir
                            Please provide a airdrop in vk account there are freefire account place sir
                            Garena customer support has been notified about the posted complaint.
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                              A
                              adrian199159
                              Feb 22, 2021
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                              Good Morning.
                              Dear Garena Free Fire management.

                              To whom it may concern,

                              I am sorry to bother You, unfortunately I was not able to get any help from costumer support. I keep receiving automated messages that bring no solution to my issue nor answers to my questions.
                              My name is Adrian Wozniak. I am 30 years old. For years I have been a loyal Garena Free Fire fan and costumer. I am an experienced player (level 63), I regularly spend a lot of money to enhance my account by buying elite passes, outfits, items and skins in the game. I'm also a proud leader of my beloved guild "I❤️Poland" where we truly treat each other like a big family. We got so close with other members of my guild that even we all live in different cities/countries, we managed to meet up few times so its safe to say that the guild bonded us in a beautiful way. Sadly few days ago my account was suspended without any proper explanations.
                              I would like to inform, that I never used any programs, skripts or any bugs in the game to enhance the gameplay. To prove it, I am ready to provide any necessary data from my phone which I use to play the game, anything that helps proving this is one big misunderstanding.
                              As I mentioned before, I was unable to seek any help in this matter from the contsumer support, therefore I am hoping You can kindly look into my case again.
                              I hope You can understand that this means more than just losing an account. I spent a lot of time and money on this game, I got to know amazing people for whom I'm not only a leader but also a good friend.
                              Thanks for Your time, I hope to hear back from You soon. I am attaching my details below.
                              Kind regards

                              Platform : Garena Free Fire
                              Nick: ☆I❤P☆ ᗩᗪᑎ
                              ID Account :[protected]

                              Ps - if you can not help in this matter, I would love to at least recover my guild.
                              +1 photos
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                                M
                                MAJJI PAWAN KUMAR
                                Feb 22, 2021
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                                Hi Garena, I have been using freefire account since 3 months. It was great experience of mine going through it, but before 1 week, it was complaining that due to suspicious activities, I have been banned . I would like to tell you that I havent used any types of hack items or any other which spoils your policy of gaming but I was experiencing some sort hacking nature in the game of another player which were playing that time. Before reporting to that moment to you, my account blocked. So I request you to kindly go through the matter and try to unban my account in your way of doing. Thank you!
                                My uId:-[protected]
                                Username:-majjipawan
                                +1 photos
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                                  T
                                  Top Gaming
                                  Feb 22, 2021
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                                  Address: India

                                  I top up 600000 diamonds in free fire
                                  and it does not come give my diamonds till 3 march or i will kill you in free fire everytime if you come in my map

                                  My UID[protected]
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                                    T
                                    Top Gaming
                                    Feb 22, 2021
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                                    Address: India

                                    Hsggssydvxcxyx to the money to pay for the money to pay for the first time in
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                                      M
                                      Mahesh Nalkman
                                      Feb 21, 2021
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                                      Address: [email protected]

                                      Sir
                                      My account suspended please recover my account
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Feb 21, 2021
                                      Updated by Mahesh Nalkman
                                      sir
                                      My account suspended please recover account

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                                        A
                                        Angle Queen
                                        Feb 20, 2021
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                                        Address: Verinag

                                        Please sir remove my nagavite dimoands in my account please sir removed I am not know refund please sir remove my nagavite dimoands iam very poor and my father is labour I cannot take top up please remove my nagavite dimoands
                                        +1 photos
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