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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Garena reviews & complaints page 585

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J
Ji Ram
Mar 30, 2021
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I payed for special airdrop and the transaction was successful but I didn't received anything
Garena customer support has been notified about the posted complaint.
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    V
    Venkatesh Notty
    Mar 30, 2021
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    Address: Kakinada

    Today afternoon in my free fire I'd I put a special airdrop for RS 29. 1st time the money is taken for garena Free Fire but my diamonds and bundle is not received in my free fire I'd. Then same airdrop I put again and only received my diamonds and bundle. So for my 1st time I want to receive my diamonds and any other bundle for my free fire I'd. My free fire I'd is[protected].ID:[protected]
    Garena customer support has been notified about the posted complaint.
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      Ashok Gudise
      Mar 30, 2021
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      Address: Near chavas grand in tenali
      Website: Garena consumer complaint

      My accounts has 700 like I am playing 1year but I don't use hack but my account has been suspended please give me my account and recover my account my I'd. [protected]
      Garena customer support has been notified about the posted complaint.
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        A
        Adiluck
        Mar 29, 2021
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        I changed my name using name change card but it consumed the card as well as took 300 diamonds and resulted in negative diamonds, and asks me to top up immediately. It tells me that I made a refund, but I haven't refunded anything. I have my Google transaction history and I'm certain that I haven't refunded on anything or received any money back. Please fix this issue and unsuspend my account. Recheck my account details before banning. I can assure you that I haven't resorted to any unfair means and my gaming is fair. It's kinda annoying to be ignored this is my 4 time messaging garena about this issue and I haven't received any response in the past 2 days regarding this issue. Plz respond. I've attached my ban notice and my last transaction history to prove that I haven't refunded anything but still I'm receiving this error message.
        My in game Id :[protected]
        My name : 么ᴀʀɪꜱᴀ共有者
        Garena customer support has been notified about the posted complaint.
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          V
          Vijay Goud Vijju
          Mar 29, 2021
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          Address: 2-63/A, MALLUR

          Hello Sir I am Playing free fire from last 2 years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 50000 on this game. Please unban my account it's a request please I have reached this level by hard work I'm stat resent YouTube channel and good responding please give one chance garena free fire not a game it my gol and job my id-_ [protected] please sir my lost wish
          Garena customer support has been notified about the posted complaint.
          Mar 29, 2021
          Updated by Vijay Goud Vijju
          Sir please give me one chance my id [protected] please give me sir I'm playing 2year s above some event I'm not sleeping I'm bounding my id please give me sir thanks
          Mar 29, 2021
          Updated by Vijay Goud Vijju
          Gime me one chance sir

          Mar 29, 2021
          Updated by Vijay Goud Vijju
          My id [protected] name 4MAN GAMAR

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            A
            affermative gaming yuvraj meena
            Mar 27, 2021
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            Address: Dayal Bagh, Near Charmwood Village, Sector - 39 Surajkund Road , Faridabad

            Hello my name is ravi I am play a garrena free fire I am doing a top-up in my I'd my username is opravimeena please give me Diamond in my I'd
            Garena customer support has been notified about the posted complaint.
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              H
              Harish2vsh
              Mar 27, 2021
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              My friends refund in my id I don't do anything
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                D
                dxnt
                Mar 26, 2021
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                Pls i doesnt know how but i buyed diamonds for 300 but when i saw at morning i got it as 126
                this cheating pls i am joking like another players i am serious
                pls give it back
                i want 400 diamond i am so angry i spent more than 4000rs but now u cheated me
                pls give 400 diamonds
                uid- [protected]
                Garena customer support has been notified about the posted complaint.
                yes bro it happened to me also
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                  H
                  harnil777
                  Mar 25, 2021
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                  My booyah account banned plz unban

                  I was streaming and my id of booyah baned plz unbann if plz....
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                  F
                  Fahat Hossain Zunayed
                  Mar 24, 2021
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                  Please sir my Facebook free fire I'd was ban please help me
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                    S
                    Shiyal Pravin Shiyal Pravin
                    Mar 24, 2021
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                    Address: [email protected]

                    MY FREE FIREaccount is suspend how to recover please sir
                    Garena customer support has been notified about the posted complaint.
                    Mar 24, 2021
                    Updated by Shiyal Pravin Shiyal Pravin
                    My free fire account is suspend your new apdate

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                      आशिष खड्का
                      Mar 24, 2021
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                      Address: Godavari

                      Hello
                      Sir,
                      My Free Fire is suspended because I use Chinese virtual app . Sorry sir I will never do like this. With respect
                      Please unban my Free Fire Game. Please I request you to unban my Free Fire Game. Sorry sir it is my mistake to
                      use Chinese virtual app. I am so sorry from my heart I will never use
                      Chinese and other apps.

                      Dear Sir,
                      Please Please, request you to unban my Free Fire Game

                      ID :[protected]
                      Nick name: 『ᎶᎧ』 Aashish
                      Facebook ID : [protected]@gmail.com

                      With respect
                      Aashish khadka
                      Garena customer support has been notified about the posted complaint.
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                        H
                        haarith
                        Mar 23, 2021
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                        GARENA PLEASE SEND A REDEEM CODE POKER MP40-FLASHING SPADES AND ILL GIVE THE MONEY YOU WANT. MY EMAIL: [protected]@gmail.com
                        Garena customer support has been notified about the posted complaint.
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                          T
                          Toni strack
                          Mar 23, 2021
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                          I didn't get FFIC reward in account I redeem in 21 March my id is viswa5421A
                          Garena customer support has been notified about the posted complaint.
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                            G
                            Gujju BoSS Gaming
                            Mar 23, 2021
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                            Address: Rajputvas bokarwada

                            I am real sorry but negetiv daymoand parchesh my id plz give me my id:[protected]
                            Garena customer support has been notified about the posted complaint.
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                              A
                              Ankit padhan
                              Mar 22, 2021
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                              Address: Odisha

                              Sir, My I'd[protected] My I'd name -ᴰᴱ℣ᴵᴸ᭄Ⱥnkit My account has not login.
                              Sir please recover as soon as.
                              Garena customer support has been notified about the posted complaint.
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                                Ankit padhan
                                Mar 22, 2021
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                                Address: Odisha

                                Sir, My I'd[protected] My I'd name -ᴰᴱ℣ᴵᴸ᭄Ⱥnkit My account has been suspended with out any reason.i didn't use any hacking app and sir please unsuspend my account.
                                Garena customer support has been notified about the posted complaint.
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                                  H
                                  Humraan
                                  Mar 22, 2021
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                                  Address: House number 56 street number 6 Rashid Market extension

                                  Yamaha Pro player but other guys saying I am no because I have not a lot of money to buy diamonds please give me 2000 diamonds top up please please because I am a poor family
                                  Garena customer support has been notified about the posted complaint.
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                                    K
                                    Kavish Gautam
                                    Mar 20, 2021
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                                    Hello garena. I am a fair player playing for last 3 years. But this time i really feel bad due to hackers. I was playing a custom. And the opposite player just gave us awm headshots. Even from gloo walls. Plz solv my problem. And even hacker's id was still of 2 level. Hackers uid is [protected]
                                    Garena customer support has been notified about the posted complaint.
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                                      Alka snack
                                      Mar 20, 2021
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                                      Address: [email protected]
                                      Website: Sir my free fire account ban karo please but hack hogaya hai isliye ok thanks

                                      Hello. Sir my free fire account ban please fast karo nA
                                      But hack huwa hai isliye ok
                                      Thank
                                      Garena customer support has been notified about the posted complaint.
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