Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 585

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vadhu Jerome
Mar 10, 2021
Report
Copy

Chrono is killing me chrono is cheating everyone one are dieing even my freind died please ban chrono or deacrese chrono power #ban chorno
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    star gaming
    Mar 10, 2021
    Report
    Copy

    Address: West bengal

    Why did not you give airdrop in vk account?????
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      Edvin Sanish
      Mar 9, 2021
      Report
      Copy

      Captain91z6
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        Edvin Sanish
        Mar 9, 2021
        Report
        Copy

        He is a hacker id captain
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ravi@shankar7488
          Mar 8, 2021
          Report
          Copy

          Website: ff.garena.com

          I have purchased many items ingame garena freefire but one day they closed my account saying that i have done abnormal activitis.I have mailed company and i said that i have not done any act like this and if you are sure then give me proof but they deny to answer.I want opening of my account otherwise pay me what i have purchased there.
          many consumer lost there acoount due to this act of freefire.freefire wants to show him strict for abnormal activitise this is good but they have banned many accounts which are innocent.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vivek Rajwade
            Mar 8, 2021
            Report
            Copy

            Address: Garena

            Sir my id is suspended with out any reason my id un suspended kar dejeye
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Mar 08, 2021
            Updated by Vivek Rajwade
            My id un suspended [protected]

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Durga Malliswari
              Mar 8, 2021
              Report
              Copy

              Address: Court center,Gudur

              My account was suspended..But i did not do any hack..please remove my account unban..i beg you i spend 2500 rupees for that account..please unban my id...
              My game name:80%Top
              My game id:[protected]
              My level:59
              My likes:1380
              +1 photos
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hsggwu
                Mar 7, 2021
                Report
                Copy

                Address: Andhra Pradesh

                I want my account
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hsggwu
                  Mar 7, 2021
                  Report
                  Copy

                  Address: Andra Pradesh

                  I am sorry for doing refund please provide my account
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Søñå Kä Bbū
                    Mar 7, 2021
                    Report
                    Copy

                    Address: Namkum

                    Please back my id[protected]
                    +1 photos
                    Garena customer support has been notified about the posted complaint.
                    Mar 07, 2021
                    Updated by Søñå Kä Bbū
                    tachinal issue

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Deepayan Hansda
                      from Hāora, West Bengal
                      Mar 6, 2021
                      Report
                      Copy

                      My Friend has a Facebook account which has been hacked and he's using the same account for Free Fire. The hacker has changed the previous contacts through which he could login and also changed the profile picture. We want your help by shutting down the Free Fire Account. His Id is[protected]. Please help
                      +3 photos
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        hindz gamers
                        from Lucknow, Uttar Pradesh
                        Mar 6, 2021
                        Report
                        Copy

                        Address: Sadar bajar sitpur, Near chauhan bhawan

                        Yesterday my id was hacked by any one .my id was bind with my fb which name was ankitkumar singh.my free fire uid name is hindz gamer: uid no=[protected]
                        my fb number was lost by me so i cant backup my account

                        ff name-=Hindz Gamer:
                        guild name =evil squad (this is a youtuber guild named Hindz Gamers)
                        mostly played with =khalnayak uid=[protected]
                        and my elder brother who is a begginer youtuber uid =[protected]

                        i want to backup my id on this new fb acc =ankit rajvanshi id ([protected])
                        email =[protected]@gmail.com
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aman Kushawaha
                          from Ghumarwin, Himachal Pradesh
                          Mar 6, 2021
                          Report
                          Copy

                          Plz clear the diamond rastristion
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shaantu Patil
                            from Noida, Uttar Pradesh
                            Mar 5, 2021
                            Report
                            Copy

                            Hi i subscribed weekly paas on 26/02/2021 for rs 159, but in my account deducted 2nd week subscription amount rs159 on 4/03/2021 but i hv not recive any subscription
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              1
                              1120222978
                              from Bengaluru, Karnataka
                              Mar 5, 2021
                              Report
                              Copy

                              Address: Sarawathi nagar

                              Please my id [protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                Oussama Laib
                                Mar 4, 2021
                                Report
                                Copy

                                Address: bordj bou arredj, منطقة النشاطات الصناعية

                                I have company we would like to buy garena pins, we are waiting for ur replaid
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AstitvA99
                                  from Bengaluru, Karnataka
                                  Mar 4, 2021
                                  Report
                                  Copy

                                  Today at 1 20 I bought a drop for INR 29 at first time it showed payment cancelled by user but my money was deducted and at second attempt I bought that drop and again the money awas deducted without refunding my money back of the first time...this is very bad ...A$[protected]@ this is my I'd name by which I play the game...refund my money soon...
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pradeep go da
                                    from Madikeri, Karnataka
                                    Mar 4, 2021
                                    Report
                                    Copy

                                    It is a waste of money so many people gave money to get the new bundle I have spent 3000 Dimonds then also I didn't get it
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Diheshwar101
                                      from Ghumarwin, Himachal Pradesh
                                      Mar 4, 2021
                                      Report
                                      Copy

                                      Address: [email protected]

                                      Diamond not received
                                      +5 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rodrigue Dorvilus
                                        Mar 2, 2021
                                        Report
                                        Copy

                                        Last season I have collected 305 badges but in the beginning of the new season I don't see them.
                                        Please Garena I beg of you to fix my problem because I work hard to get them. Also I bought the elite bundle last season. I friend also have this problem.
                                        My name in free fire : $DW_TheBest$
                                        My ID is : [protected]
                                        My region is : north america
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit