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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 588

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A
anshubhai97
from Borivli, Maharashtra
Feb 27, 2021
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Address: Mumbai

Today I have top up diamond 250 in diamondshop.live but i have not receive my diamond please return my money our else give me diamond. In game my UID is [protected] And name anshubhai97.
please resolve my problem as soon as possible.
Garena customer support has been notified about the posted complaint.
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    M
    Munmun Tewary
    from Dam Dam, West Bengal
    Feb 26, 2021
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    Pls ban his id = [protected] k.d= 20 hacker. My email address is [protected]@gmail.com pls check and ban his id.
    Garena customer support has been notified about the posted complaint.
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      Ś
      Śûðhïń Dukesz
      Feb 25, 2021
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      I ve done a airdrop of rs 29 today money got debited & i didn't received any diamonds or crates i want it back
      Garena customer support has been notified about the posted complaint.
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        S
        Shrashm Bhardwaj
        from Bengaluru, Karnataka
        Feb 25, 2021
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        Address: Singapore

        Why garena suspended my free fire I'd without any reason
        I want to play again free fire with my friends
        I'd name shrashm3603P
        I'd [protected]
        Garena customer support has been notified about the posted complaint.
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          R
          Ravi kumarmeena
          from Deoli, Delhi
          Feb 25, 2021
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          Address: A2 dayal bagh Faridabad Haryana

          My I'd is opopravi I am doing top-up in free fire 10, 000 diamond he is not come in my I'd please give me my diamond
          Garena customer support has been notified about the posted complaint.
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            K
            Kusal Sinj
            Feb 25, 2021
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            Address: [email protected]

            Hi garana bala mana hack nine kiea mara id ku band kiea
            Garena customer support has been notified about the posted complaint.
            Feb 25, 2021
            Updated by Kusal Sinj
            Mara id unban kar do

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              Y
              yumethf fernando
              Feb 24, 2021
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              Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

              I am using free fire since six months and after the update my account got banned and when I see your customer service I see lot of player are telling their account got banned so I think there is a bug or a mistake from your cheating protecter pls in ban our accounts we won't use free fire apk mods if you inspect our accounts and see we have a less headshot rate and less diamonds spend only I bought 2 elite passes pls garena we respect the game pls recover it this is your mistake.my uid[protected].
              Garena customer support has been notified about the posted complaint.
              Feb 24, 2021
              Updated by yumethf fernando
              pls recover my id so that I can pls it pls we won't use hacks or applications if you inspect my account you can see there is nothing only chrono and two elite passes I am top upping but not unlimitedly.my id [protected].
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                Y
                yumethf fernando
                Feb 24, 2021
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                Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                Dear garena I am using my free fire account since5 months and I didn't use any hack or third party applications pls garena I won't break rules in this game pls recover it to me.my id [protected] .if you inspect it there is no hack.
                Garena customer support has been notified about the posted complaint.
                Sir, My Account I'd suspended please help me my account id[protected] please help me thank you.
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                  D
                  DEADLY GAMERS
                  Feb 23, 2021
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                  I want to tell u that some days ago I have buyed weekly membership and had received all diamonds from it but now I have got again a extra membership I don't know why now I have fear that my diamond don't go to minus.. My uid-[protected] plz help.
                  Garena customer support has been notified about the posted complaint.
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                    S
                    star gaming
                    Feb 23, 2021
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                    Sir
                    Please provide a airdrop in vk account there are freefire account place sir
                    Garena customer support has been notified about the posted complaint.
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                      A
                      adrian199159
                      Feb 22, 2021
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                      Good Morning.
                      Dear Garena Free Fire management.

                      To whom it may concern,

                      I am sorry to bother You, unfortunately I was not able to get any help from costumer support. I keep receiving automated messages that bring no solution to my issue nor answers to my questions.
                      My name is Adrian Wozniak. I am 30 years old. For years I have been a loyal Garena Free Fire fan and costumer. I am an experienced player (level 63), I regularly spend a lot of money to enhance my account by buying elite passes, outfits, items and skins in the game. I'm also a proud leader of my beloved guild "I❤️Poland" where we truly treat each other like a big family. We got so close with other members of my guild that even we all live in different cities/countries, we managed to meet up few times so its safe to say that the guild bonded us in a beautiful way. Sadly few days ago my account was suspended without any proper explanations.
                      I would like to inform, that I never used any programs, skripts or any bugs in the game to enhance the gameplay. To prove it, I am ready to provide any necessary data from my phone which I use to play the game, anything that helps proving this is one big misunderstanding.
                      As I mentioned before, I was unable to seek any help in this matter from the contsumer support, therefore I am hoping You can kindly look into my case again.
                      I hope You can understand that this means more than just losing an account. I spent a lot of time and money on this game, I got to know amazing people for whom I'm not only a leader but also a good friend.
                      Thanks for Your time, I hope to hear back from You soon. I am attaching my details below.
                      Kind regards

                      Platform : Garena Free Fire
                      Nick: ☆I❤P☆ ᗩᗪᑎ
                      ID Account :[protected]

                      Ps - if you can not help in this matter, I would love to at least recover my guild.
                      Garena customer support has been notified about the posted complaint.
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                        M
                        MAJJI PAWAN KUMAR
                        Feb 22, 2021
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                        Hi Garena, I have been using freefire account since 3 months. It was great experience of mine going through it, but before 1 week, it was complaining that due to suspicious activities, I have been banned . I would like to tell you that I havent used any types of hack items or any other which spoils your policy of gaming but I was experiencing some sort hacking nature in the game of another player which were playing that time. Before reporting to that moment to you, my account blocked. So I request you to kindly go through the matter and try to unban my account in your way of doing. Thank you!
                        My uId:-[protected]
                        Username:-majjipawan
                        Garena customer support has been notified about the posted complaint.
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                          T
                          Top Gaming
                          Feb 22, 2021
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                          Address: India

                          I top up 600000 diamonds in free fire
                          and it does not come give my diamonds till 3 march or i will kill you in free fire everytime if you come in my map

                          My UID[protected]
                          Garena customer support has been notified about the posted complaint.
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                            T
                            Top Gaming
                            Feb 22, 2021
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                            Address: India

                            Hsggssydvxcxyx to the money to pay for the money to pay for the first time in
                            Garena customer support has been notified about the posted complaint.
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                              M
                              Mahesh Nalkman
                              Feb 21, 2021
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                              Address: [email protected]

                              Sir
                              My account suspended please recover my account
                              Garena customer support has been notified about the posted complaint.
                              Feb 21, 2021
                              Updated by Mahesh Nalkman
                              sir
                              My account suspended please recover account

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                                A
                                Angle Queen
                                Feb 20, 2021
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                                Address: Verinag

                                Please sir remove my nagavite dimoands in my account please sir removed I am not know refund please sir remove my nagavite dimoands iam very poor and my father is labour I cannot take top up please remove my nagavite dimoands
                                Garena customer support has been notified about the posted complaint.
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                                  M
                                  monster monkey
                                  Feb 20, 2021
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                                  My Dynamic Duo heart is not increasing. I do many BOOYAH in FREE FIRE but heart is not increasing. please do something for this complaint

                                  I hope many complaints are submmited on this topic.
                                  PLEASE fix this problem.

                                  THANK YOU
                                  Garena customer support has been notified about the posted complaint.
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                                    S
                                    star gaming
                                    Feb 20, 2021
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                                    Address: Kolkata

                                    Sir
                                    I request please give our account on vk freefire account give a airdrop please sir
                                    You can also give us account you only on account vk you dont given airdrop
                                    Please sir give a airdrop vk account user's please
                                    Garena customer support has been notified about the posted complaint.
                                    Please sir give a airdrop or its my account[protected] .I send photo also
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                                      A
                                      Ankesh Singj
                                      Feb 19, 2021
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                                      Address: Rewari
                                      Website: Free fire garena.com

                                      Hello Garena,
                                      Hello Sir, my name is Ramesh. I'm using free fire have been last 3 days my account has been suspended.

                                      4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my user ID is [protected]

                                      Please give me my last chance... I Love Free Fire...
                                      Please give me a last chance sir,

                                      user ID [protected]
                                      Suspend id
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                                        R
                                        Rubdier Josep Cabrera Lino
                                        Feb 19, 2021
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                                        Quiero q me desbanean
                                        Garena customer support has been notified about the posted complaint.
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