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Updated: Aug 21, 2025
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Garena reviews & complaints page 588

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M
Motivate2Action
from Gobārdānga, West Bengal
Feb 5, 2021
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I game i am facing high ping issues please solve this is my kind request and send me dj alok + 1000 diamonds top up
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    A
    Aniket Wakchaure
    from Powai, Maharashtra
    Feb 5, 2021
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    I purchased weekly membership worth Rs. 159 but didn't receive any membership but my money are debited from my account.
    Please refund my money
    +2 photos
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      R
      rushil@22
      Feb 2, 2021
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      Address: vidyapeetha circle

      My Free Fire user id is [protected] and I have recharged today evening for 40/- from Games Khari do website through Kotak scan and pay mobile banking the amount has been deducted from my account by diamonds have not yet been credited the transaction id is UPI/[protected]@PA/[protected] and transaction number is[protected]
      Garena customer support has been notified about the posted complaint.
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        Ł
        Łøvĕłý Bøý Řãhűł
        from Noida, Uttar Pradesh
        Feb 1, 2021
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        Plz my id recobarmy id is not oppne help me sir
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Feb 01, 2021
        Updated by Łøvĕłý Bøý Řãhűł         Pllese sir my id recovar

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          Z
          Zen Ahmed
          Feb 1, 2021
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          Hello Garena, My 350 alike ghost badges disappeared from 31st January, Please give my Elite badges back.
          My Id Name:☽༒Ʀᴋ࿊Ʀıнค๓༒☾
          player Id:[protected]
          +1 photos
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            A
            Adarsh705
            from Bengaluru, Karnataka
            Feb 1, 2021
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            Hi Garena. My January 2021 EP Badges are missing. I got about 380 - 390 Badges. Till Yesterday Night it was there. Today when February 2021 started I went to my profile to check my badges and it is missing. Feb 21 Badges are shown. Dec 2020 badges are shown but Jan 2020 Badges are not show. Lls fix this problem ASAP. My UID :- [protected]
            +1 photos
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              2
              2017691325
              from Noida, Uttar Pradesh
              Feb 1, 2021
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              Dear Garena,
              My last season badge is not showing in my UID-[protected].
              +1 photos
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                K
                koushik5656
                Jan 31, 2021
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                Resolved

                I purchased weekly membership through NetBanking SBI payment successfull done but i not received any weekly membership please give me Weekly membership or return my money 159INR
                My FreeFire UID:[protected]
                Jan 31, 2021
                Complaint marked as Resolved 
                Email: [email protected] Mobile No: 6297550295
                Garena customer support has been notified about the posted complaint.
                Feb 02, 2021
                Updated by koushik5656                 My problem not sloved Garena FreeFire scammer Garena FreeFire cheat me my 159INR money gon #banngarenafreefire

                View replies
                Not received monthly membership.
                Reply
                VILLAN Som's reply, Aug 14, 2021
                Yes, they are just deducted the money not giving the rewards to us
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                15 found this helpful
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                  S
                  Sayyed Mohammad Saqib
                  Jan 29, 2021
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                  Hello sir I have made payment of rupees 29 in special air drop for 299 diamond my money debited from my account bt did not receive the diamond please solve this issue either return my money or give my special airdrop.
                  +4 photos
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                    S
                    santoshnegi533
                    Jan 27, 2021
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                    Game name : Negi2942I
                    I'd :[protected]
                    Region : india
                    My payment deducted from my account but I didn't receive my diamond
                    +1 photos
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                      S
                      Shrinivas Sindagi
                      Jan 26, 2021
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                      Address: Garena Free Fire service center

                      I sorry for that my friend refund the money back please solve my problem and remove negative diamonds sorry for that but next time it not repeat my I'd no [protected] and name shri1821B
                      +1 photos
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                        R
                        Ramjan Ramjan
                        Jan 24, 2021
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                        Address: lala saibu street

                        Hello sir.i want to change my ff account to another my account. so please change that sir
                        Garena customer support has been notified about the posted complaint.
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                          D
                          Dxemon Gaming
                          from Patan, Maharashtra
                          Jan 22, 2021
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                          Address: Deoria Uttar Pradesh

                          Hello garena!My ingame uid is[protected] and nickname is D X E M O N.Before 4 i purchased weekly membership subscription.Then i pay the money through google play store.l didn't receive the weekly membership.Then i went to customer services and then i search payment refund.Due to some problems i cannot get the screenshot of my payment.And then i submit the details incompletly.And 2 Month at around i received violatation notice and negative diamond 10276.1 cannot topup diamond.And there is not my mistake.l cannot play game after restriction.I have purchased monthly membership. i can't claim the diamonds of monthly membership.So please i request you to solve this problem very quickly.Or you can mail me at [protected]@gmail.com for any issues.
                          +1 photos
                          Garena customer support has been notified about the posted complaint.
                          Jan 22, 2021
                          Updated by Dxemon Gaming                           Hello garena!My ingame uid is[protected] and nickname is D X E M O N.Before 4 i purchased weekly membership subscription.Then i pay the money through google play store.l didn't receive the weekly membership.Then i went to customer services and then i search payment refund.Due to some problems i cannot get the screenshot of my payment.And then i submit the details incompletly.And 2 Month at around i received violatation notice and negative diamond 10276.1 cannot topup diamond.And there is not my mistake.l cannot play game after restriction.I have purchased monthly membership. i can't claim the diamonds of monthly membership.So please i request you to solve this problem very quickly.Or you can mail me at [protected]@gmail.com for any issues.
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                            R
                            Rdfrii Alfrdsti
                            Jan 22, 2021
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                            Address: 1 FUNSIONOPOLIS PLACE,17-10, GALAXIS,Singapore

                            Saya tidak bisa login, karena open id tidak valid, saya sudah menghabiskan banyak uang di game free fire, mohon agar bisa di perbaiki

                            Game : Free Fire
                            ID : 15450596
                            +1 photos
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                              S
                              sam durai
                              from Chennai, Tamil Nadu
                              Jan 22, 2021
                              May 6, 2023
                              This thread was updated on May 6, 2023
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                              Negative diamonds issue without any refund

                              In my account Negative diamonds issue acquired without any refund made. For this I made request in free fire customer service they reply me with old negative diamonds issue which is already lift the restriction by top up diamonds now this is occurred second time without any refund and I send that all details to free fire customer support they didn't reply.I don't know why they are sucking money from poor people. And hereby I attach all the...
                              +3 photos
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                              D
                              DjPower Mix
                              Jan 21, 2021
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                              Address: West Bengal Murshidabad

                              Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id - [protected] . Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
                              +1 photos
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                                M
                                M Arulmurugan
                                Jan 20, 2021
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                                I have purchased my weekely pack and the diamonds is not given I purchased that was15.1.21, plz chek it my reacher is put or not put
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                                  N
                                  Navin Kaplesh
                                  from Mumbai, Maharashtra
                                  Jan 20, 2021
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                                  After lots of complaints on site of garena they r nt solve the problem I request that this app also ban in India there customer satisfaction level is only 2% so why authority allow such coustomer unsupported apps
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                                    L
                                    lavanyamc
                                    from Delhi, Delhi
                                    Jan 20, 2021
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                                    Address: free fire

                                    My son was playing free fire my money has got deducted around 8000 rupees please refund
                                    Garena customer support has been notified about the posted complaint.
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                                      R
                                      Rebel Manoj
                                      from Mumbai, Maharashtra
                                      Jan 20, 2021
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                                      Address: State oriasa.

                                      Plse remove nagative dimond on my id.. My id number is-[protected]
                                      Plse 🙏🙏🙏🙏
                                      Nagative dimond are 13177
                                      Plse renovie immediately..
                                      +1 photos
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