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Garena Complaints & Reviews

www.garena.sg
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Updated: Dec 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 602

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K
Khaint Choudhary
Jul 30, 2020
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Address: V.p.O. nagnoli distt Una (HP) pincode 177208

Sir I am very sorry to hack grena free fire but I have not another phone to play the game . Sir I love this game so please unbanned my device please sir . I am belong to a poor family . Please sir thanks...
Garena customer support has been notified about the posted complaint.
Jul 30, 2020
Updated by Khaint Choudhary Please sir unbanned my device I have no another device to play this game . Sir I love this game

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    S
    srksbce
    Jul 30, 2020
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    I am ramakrishna
    My game id:[protected]
    Game name: sr atom
    Region: india

    I buy newbie pet panther bundle on 29th july. I didn't get bundle, sort out this issue.

    Attached payment receipt of phone pay to google pay
    +1 photos
    Garena customer support has been notified about the posted complaint.
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      S
      srksbce
      Jul 29, 2020
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      Address: 15-9-18/2,khammam,Telangana-507002

      I buy newbie pet panther bundle on 29th july i didn't get bundle. But my pay ment is successful

      Sort out this issue. Attached transaction pic below consider it..
      +1 photos
      Garena customer support has been notified about the posted complaint.
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        S
        Surendra Renati
        Jul 29, 2020
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        In next level shop i want to buy a classic jazz jacket& glasses i have daiomnds but the item is in invalidcost appears in my account
        Garena customer support has been notified about the posted complaint.
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          A
          Archana Maity
          Jul 28, 2020
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          Sir,
          I have top uped diamonds on 11/7/20 for 520 diamonds but it is not showing in the game.
          After i again top uped diamonds on 12/7/20 for 50 diamonds but it is not showing. So, sir i request you to look forward the problem.
          My nickname-killer14419c
          My uid-[protected]
          Regards,
          Anujit maity
          Garena customer support has been notified about the posted complaint.
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            S
            Savan Nayak
            Jul 28, 2020
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            Address: Gujarat. Palanpur

            Dear garena my payment was successful but drop will not sent
            Please give my payment now
            Garena customer support has been notified about the posted complaint.
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              Y
              Yashwantdas
              Jul 28, 2020
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              Address: India Chhattisgarh Raipur Kawardha
              Website: [email protected]

              Garena — suspend id without reason [resolved]
              Yashwant kumar on jun 14, 2020
              I am free fire user
              This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
              My uid[protected]
              I am wast my money this game
              Is my uid👇
              [protected]
              +1 photos
              Garena customer support has been notified about the posted complaint.
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                B
                bhat daniii
                Jul 27, 2020
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                Address: Singapore
                Website: To unsuspend my freefire account

                Sir my account has been suspended but i have not used any abnormal activities nor i have used third party apps so please unsuspend my freefire account and if i have mistakenly done that i will be very careful in future .please please unsuspend my account.My id is [protected].(Ziyad0h15180).
                +1 photos
                Garena customer support has been notified about the posted complaint.
                Jul 27, 2020
                Updated by bhat daniii                 Please unban my account
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                  S
                  Siya Joshi
                  Jul 27, 2020
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                  I buy a weeakly membership in garena free fire but the diamond was not sent in my account. Please solve the problem
                  Garena customer support has been notified about the posted complaint.
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                    T
                    Trgun Chikku
                    Jul 26, 2020
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                    Address: [email protected]

                    Please unban my account is[protected]
                    Garena customer support has been notified about the posted complaint.
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                      A
                      AKR GAMING
                      Jul 26, 2020
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                      I am top up 400rupes diamonds but diamonds not came to my account so please send me my diamond s and by my in coda shop so please see this complant and send my diamonds
                      Garena customer support has been notified about the posted complaint.
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                        P
                        Pranshu Rahangdale
                        Jul 26, 2020
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                        My i'd [protected] event items
                        Garena customer support has been notified about the posted complaint.
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                        Please help me give me event items my I'd [protected]
                        Reply
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                          T
                          Tikan Kumar
                          Jul 26, 2020
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                          Address: Garena free fire
                          Website: Garena.com

                          I buy your level up shop to elitpass but don't give me so please give this item because you cut my diomond.
                          +1 photos
                          Garena customer support has been notified about the posted complaint.
                          Jul 26, 2020
                          Updated by Tikan Kumar                           Elitpass and emot give me please

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                            H
                            Hashmiii
                            Jul 26, 2020
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                            I purchase items from level up shop on 24 july 2020 but I didn't receive them. Please send them otherwise I am leaving this game play I am getting hatred of this game after didn't receiving items from level up shop my id no.[protected]
                            Garena customer support has been notified about the posted complaint.
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                              P
                              Pan143kaj
                              Jul 26, 2020
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                              Address: Diversion road, jagga chaurah, in front of durga vatika

                              Hi sir
                              I'm recently purchased items in level up shop event but i'm unable to received the purchased items please garena give me my items

                              Uid:[protected]

                              Ign: ☆mŕ.čhäņđū☆

                              Please sir provide me tha items that i'm purchased
                              +1 photos
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                                S
                                Sid Goswami
                                Jul 25, 2020
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                                I spent all my dimond in level up shop but i don't get the item till now
                                +1 photos
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                                  A
                                  Akshât Sølanki
                                  Jul 25, 2020
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                                  Hello my problem is when i bought robo pet and shimmy emote but they not give me that things please help me to give the things that is my id [protected]
                                  +2 photos
                                  Garena customer support has been notified about the posted complaint.
                                  Jul 25, 2020
                                  Updated by Akshât Sølanki                                   Please give me that things

                                  Jul 25, 2020
                                  Updated by Akshât Sølanki                                   Please give me that things
                                  Jul 25, 2020
                                  Updated by Akshât Sølanki                                   Please give me that things
                                  Jul 25, 2020
                                  Updated by Akshât Sølanki                                   Please give me that things
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                                    L
                                    Latif khan123
                                    Jul 25, 2020
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                                    Hello garena,
                                    Hello sir, my name is ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                                    4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                                    But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a anntena view apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the anntena view apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                                    Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account my user id is:[[protected]]

                                    Please give me my last chance... I love free fire...
                                    Please give me a last chance sir,
                                    +1 photos
                                    Garena customer support has been notified about the posted complaint.
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                                      L
                                      Latif khan123
                                      Jul 25, 2020
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                                      Address: Kolkata

                                      Dear garena
                                      My id and device has been ban. Please unban my id and device.
                                      I'd[protected]
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
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                                        P
                                        Prayash Kumar Goswami
                                        Jul 25, 2020
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                                        In garena freefire i purchased some vault in the "level up shop" but one of those items is not credited to my game vault. I have contacted the game customer service but even after consulting the item is not credited to my account yet
                                        The item is "old man's mask"
                                        I have attached proof of purchase and showing that in the store the item is not purchased
                                        +2 photos
                                        Garena customer support has been notified about the posted complaint.
                                        Jul 25, 2020
                                        Updated by Prayash Kumar Goswami                                         In Garena freefire I purchased some vault in the "Level up shop" but one of those items is not credited to my game vault. I have contacted the game customer service but even after consulting the item is not credited to my account yet
                                        The item is "old man's mask"
                                        I have attached proof of purchase and showing that in the store the item is not purchased
                                        My Freefire UID[protected]
                                        In-game name -꧁༒☬₱raYa$☬༒꧂
                                        View replies
                                        Garena told that in youtube that code will work from 19 October 2020 from 9:00pm to11:59pm then only I tried but it is not working it is saying that code invalid
                                        Reply
                                        Sir
                                        My redeem Is not available
                                        Why please sir help me

                                        Thanks
                                        Reply
                                        When I try to redeem code it say invalid but it not pls.solve this problem
                                        Reply
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