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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 602

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M
Meet ahir
Aug 4, 2020
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I was doing top up and because of the network connection i not got diamonds and my real money please give me my diamonds soon as soon as possible
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    S
    Satham Vijay
    Aug 4, 2020
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    Dear garena:
    I am really apologize for my mistake. L am realize my mistakes. Here after, i am not do any hack, bug, etc. So please help me unsuspended my free fire i'd thank you.
    Garena customer support has been notified about the posted complaint.
    Aug 04, 2020
    Updated by Satham Vijay
    Dear garena:
    I am really apologize for my mistake .l am realize my mistakes.here after, i am not do any hack, bug, etc.so please help me unsuspended my free fire i'd thank you.
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      R
      Rahulps
      Aug 3, 2020
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      Address: Ernakulam edacochi

      Fb account log in free fire account hacked account name rahulpsyc plz recover my account
      Garena customer support has been notified about the posted complaint.
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        N
        NINJA fire
        Aug 3, 2020
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        Гарена пожалуйста разбаньте мой
        аккаунт aslanevos мне отправили просто так бан я не играл с читами мне отправили антена я не знал что это антена и включил когда включил меня забанили
        Garena customer support has been notified about the posted complaint.
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          A
          Abhijit Abhijit
          Jul 31, 2020
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          Address: Bansberia

          I recharge 29 rupees special offer top up plan but did not Recharge
          Garena customer support has been notified about the posted complaint.
          Jul 31, 2020
          Updated by Abhijit Abhijit
          Did not Recharge

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            D
            Divyansh dev
            Jul 31, 2020
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            Hii garena,
            I am divyansh please unsuspended my free fire account. Please i am very interested in free fire please but three days i am searching way to get free diamonds on google please. Today i promise i don't have misuse of my free fire account. Please unsuspended.
            Garena customer support has been notified about the posted complaint.
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              V
              Vïøleñt Bøy Pvß Çhãrî
              Jul 30, 2020
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              Address: Andhrapradesh

              Dear garena please unsuspend my device. Free fire I'd [protected]
              Garena customer support has been notified about the posted complaint.
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                K
                Khaint Choudhary
                Jul 30, 2020
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                Address: V.p.O. nagnoli distt Una (HP) pincode 177208

                Sir I am very sorry to hack grena free fire but I have not another phone to play the game . Sir I love this game so please unbanned my device please sir . I am belong to a poor family . Please sir thanks...
                Garena customer support has been notified about the posted complaint.
                Jul 30, 2020
                Updated by Khaint Choudhary
                Please sir unbanned my device I have no another device to play this game . Sir I love this game

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                  S
                  srksbce
                  Jul 30, 2020
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                  I am ramakrishna
                  My game id:[protected]
                  Game name: sr atom
                  Region: india

                  I buy newbie pet panther bundle on 29th july. I didn't get bundle, sort out this issue.

                  Attached payment receipt of phone pay to google pay
                  Garena customer support has been notified about the posted complaint.
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                    S
                    srksbce
                    Jul 29, 2020
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                    Address: 15-9-18/2,khammam,Telangana-507002

                    I buy newbie pet panther bundle on 29th july i didn't get bundle. But my pay ment is successful

                    Sort out this issue. Attached transaction pic below consider it..
                    Garena customer support has been notified about the posted complaint.
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                      S
                      Surendra Renati
                      Jul 29, 2020
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                      In next level shop i want to buy a classic jazz jacket& glasses i have daiomnds but the item is in invalidcost appears in my account
                      Garena customer support has been notified about the posted complaint.
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                        A
                        Archana Maity
                        Jul 28, 2020
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                        Sir,
                        I have top uped diamonds on 11/7/20 for 520 diamonds but it is not showing in the game.
                        After i again top uped diamonds on 12/7/20 for 50 diamonds but it is not showing. So, sir i request you to look forward the problem.
                        My nickname-killer14419c
                        My uid-[protected]
                        Regards,
                        Anujit maity
                        Garena customer support has been notified about the posted complaint.
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                          S
                          Savan Nayak
                          Jul 28, 2020
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                          Address: Gujarat. Palanpur

                          Dear garena my payment was successful but drop will not sent
                          Please give my payment now
                          Garena customer support has been notified about the posted complaint.
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                            Y
                            Yashwantdas
                            Jul 28, 2020
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                            Address: India Chhattisgarh Raipur Kawardha
                            Website: [email protected]

                            Garena — suspend id without reason [resolved]
                            Yashwant kumar on jun 14, 2020
                            I am free fire user
                            This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
                            My uid[protected]
                            I am wast my money this game
                            Is my uid👇
                            [protected]
                            Garena customer support has been notified about the posted complaint.
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                              B
                              bhat daniii
                              Jul 27, 2020
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                              Address: Singapore
                              Website: To unsuspend my freefire account

                              Sir my account has been suspended but i have not used any abnormal activities nor i have used third party apps so please unsuspend my freefire account and if i have mistakenly done that i will be very careful in future .please please unsuspend my account.My id is [protected].(Ziyad0h15180).
                              Garena customer support has been notified about the posted complaint.
                              Jul 27, 2020
                              Updated by bhat daniii
                              Please unban my account
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                                S
                                Siya Joshi
                                Jul 27, 2020
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                                I buy a weeakly membership in garena free fire but the diamond was not sent in my account. Please solve the problem
                                Garena customer support has been notified about the posted complaint.
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                                  T
                                  Trgun Chikku
                                  Jul 26, 2020
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                                  Address: [email protected]

                                  Please unban my account is[protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    A
                                    AKR GAMING
                                    Jul 26, 2020
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                                    I am top up 400rupes diamonds but diamonds not came to my account so please send me my diamond s and by my in coda shop so please see this complant and send my diamonds
                                    Garena customer support has been notified about the posted complaint.
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                                      Pranshu Rahangdale
                                      Jul 26, 2020
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                                      My i'd [protected] event items
                                      Garena customer support has been notified about the posted complaint.
                                      Please help me give me event items my I'd [protected]
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                                        T
                                        Tikan Kumar
                                        Jul 26, 2020
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                                        Address: Garena free fire
                                        Website: Garena.com

                                        I buy your level up shop to elitpass but don't give me so please give this item because you cut my diomond.
                                        Garena customer support has been notified about the posted complaint.
                                        Jul 26, 2020
                                        Updated by Tikan Kumar
                                        Elitpass and emot give me please

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