Gati-KWE Complaints & Reviews

I purchased a product from bangdood. They shipped through gati. The parcel reached at 26/12/2019. From 29/12/2019 onwards everyday a sms comes about delivering today but nothing happens not even a single call. When I check gati & shiprocket tracking information, it shows undelivered as I was not available without contacting me. Shiprocket shows estimated date will be between this & that. I also visited the nearest office. I told a guy to...

I have sent my trolley bag with docket number[protected] from bareilly to pune (Door to door delivery). It was supposed to be delivered on 24th december 2019 and today 3 days have passed. I raised complain in gati and contacted so many people. Everyone provides me different status, someone says that parcel is on the way, someone says parcel is in their store, someone says parcel is at wrong location, someone says destination pincode is wrong....

I ordered a jacket from amazon.in on 1st nov 2019 and it was shipped through gati. As of 16th dec 2019, i haven't received by product yet although the expected delivery date was 25 nov 2019. Please make sure that the package is delivered to me as soon as possible.

Order details-
Order #[protected] (Amazon.in)
Gati tracking id provided - eq[protected]in...

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in...

We had booked shipping service from gati kwe to ship our led tv and 3 more items on 10 nov 2019. It was delivered on 13 nov'2019 at destination. As i was in office at time of delivery so i couldn't open package and check it on same day. But when i opened package i found that led tv screen was damaged. When i contacted delivery person he told me to contact with customer care. Customer care told me to contact in office from where it was shipped....

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from the last 10 days. The delivery date is tomorrow and from the level of service, i dont expect that to happen. What i would like is to request to provide me with the local article number (Docket no.) of gati package. The gati tracking id is eq[protected]in....

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in
The...

Gati is by far the worst courier service i have tired. Their customer support is a joke, some lazy people unwilling to move their #. India post is far better then them. Their tracking is a lie. You can't track your orders from other countries on gati.com if you call their customer support they will refuse to help you saying they can't track this number. I will advise you all not to choose gati for your international orders....

I ordered a parcel from aliexpress which is supposed to be delivered by gati. Since 15th august the parcel status is stuck at the international operations center, in transit. I tried resolving the issue with their customer support, with no luck. I ordered using gati because i thought they delivered faster than india post needless to say i was dissapointed. My tracking number is eq[protected]in....

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in...

I have a shipment from paytm mall via gati. Its been more than 4 days since the shipment is out for delivery. I have called them multiple times, raised multiple complaints but proper update or action from gati side. Ive never seen such an useless delivery system. Please do not opt for this gati useless.

Ive raised complaint with payttm also. But as ususal they are also a useless waste...

We have purchased an home decor item from the axis bank reward edge points. Axis bank given the handover to the gati-kwe for the courier services. We have complained them three times that our parcel didn't reached us. But they are not giving any response to us. The awb number of our parcel given by the gati-kwe is 39065960
Thanks
Pls do need full....

I've a shipment coming to my address in kolkata (I shopped from pepperfry.com) and it reached the local hub at khanna location on 30/10 and the the delivery date in gati tracking site is also showing 30/10, however it did not move till 5/11 and the status updated as address/pin mismatch however i've another shipment delivered to the same address by gati so don't know how same address can cause a mismatch.
I tried to follow up with...

Hi, my docket no.[protected] with gati labh service was supposed to be delivered on 4th nov but unfortunately it has not yet started from the origin station till 4th nov. After multiple attempts to talk to support team. There is no update since past 20 calls and multiple follow ups.
Customer service is not helping at all.
Please help urgently as the company assures gati labh delivery to be done in 4 days and charge customer accordingly...

I am from delhi and i had ordered a product via gati, the product tracking detail is stuck in same notice for almost 10 days now which is 'international operation centre, in transit' i had another order which was ordered a day before that, and that order has came to me almost a week ago but this product is taking forever. Also note that the package contains only camera stand which is worth 200inr. So there cannot be customs issue
My...

Consignment[protected] arrived at final destination on 29th & still it is not out for delivery
Not sure on the delays
Escalated to the customer care team - was informed that product was delayed by the sender
Talked to the sender team, nothing was communicated
Talked again to the customer care team - no response
Escalated - no response
Hoping for a response atleast...

I have bought an item from gearbest.com. Item link is this (https://www.gearbest.com/smartwatch-accessories/pp_[protected].html?wid=1433363...⇄
It was shipped via gati and given tracking no. Is eq[protected]in. I can only track it through gaticn.com (Which is gati china website), it still says after a week that it is in transit. I have called gati support, but they have no idea about the package. I don't know where to look for this. br...

First of all change your name # better name it dheemi courier service "koi paidal bhi chle to tumse jldi le aaega courier" i ordered my product on 30 september and its 26 october today and still my product is at rudrapur from last 16 days and i'm calling them everyday like its my job to remind them to do their job and they dont bother to even pick my call like they are favouring me, utterly disappointed from you guys, you are...

I have booked a docket[protected] on 17th oct from durgapur to kolkata. But it delivered 2 days delay on 21st oct. Once received we noticed that product was damaged and door panel broken. It was a micro-oven. However heating and start button also not functioning.

I have informed servicing agent and noticed it was completely damaged from inside.

As a service from gati, i am really shocked how we can receive such...

Promised to deliver on october 23, and now after a few calls to the customer care all i get is don't worry it'll be delivered soon. Tracking says it's been in mumbai for a couple of days but just not reaching me in borivali. Worst part no one knows why the date estimate moved to october 30. Generic reason of. Surface infra issues... Not sure which surface they are referring to... Don't think i'd try them again as even the people who picked...