Gati-KWE Complaints & Reviews

I have ordered one Item and it's being shipped by your courier Services on 2nd of Jun. Scheduled Deliver Date was 9th Jun. Waited till 11th Jun and lodge a complain ( Complaint No[protected] and after that following up with Customer Services for at least 7 times and each Day I am being said that it will be delivered by Next Day. Today is 15th Jun and today evening also Customer Services person told me it will be delivered by Monday. Is this...

I sold an item to a buyer trough snapdeal with order ID: [protected]. Buyer returned the product through Gati with AWB #[protected] as he had size issue with item.

Gati local office (Sivakasi) received the item on 3rd of June and instead of delivering the product they keep on marking fake reasons like

Pin code mismatch
address not valid
office closed, etc.,

Frustrated with this,...

I send a brand new otg of borisil company which is list during shipping the docket number is
[protected]
I want a new replacement for my product there was athorough negligence on the part of gati as well as the customer care representatives i raised my issue from4 july with the complaint number19040432 but it was taken very lightly and iwas never given a call back I collected the numbers online and nobody is interested to help...

On 1st June 2019 I (chitta Ranjan Sahoo, [protected], Email- sahoo.[protected]@gmail.com) called to Gati Courier, Bhubaneswar, Odisha on phone number [protected] which is mentioned in the web, for transporting my brand new refrigerator unboxed one from Bhubaneswar to Jharsuguda, odisha. I was told to pay Rs 1800 for the same and send the pickup & delivery address to the mobile number [protected](Mr Manoj Kumar Swain). On 4th June19 Gati courier...

I was an ex employee of gati kwe pvt ltd and left the job on 31.05.2017 but still my exit date is not updated on epfo site..i am in continious follow up on mail with hr team but there is no revert from any one...my employee id was 42425j...recently i am in follow up with sandeep dhruv in ho bu he is also not responding...such a poor respond level by such a leading logistic company employees......

I have booked a courier of 2 baggages from GATI for delivery in Hyderabad from Ahmedabad on 7th of May, even after a month, still I'm not even able to trace one of my baggage, The first baggage too I went personally and received it and the value they provided for 2 baggages is 2000/-(I was not asked about it).Can we atleast buy 2 bags with that cost?....

My Gati kwe docket no[protected].I should be getting my parcel on 07/06/2019 which was booked from banglore to Hyderabad. The parcel was lying in the HYDERABAD north since 06/06/2019. I called the customer care number of Gati many times and raised a complaint but no proper response from them. They claim that their service team called me but I didn’t answer the call. I haven’t received any call from them. And now when I checked the status...

I have contacted the support and they have been not helpful. False delivery promises given daily.

My order with the docket number[protected] is lying in the warehouse for more than a week.

Please look into this, i regret that the seller used your shipping company.

This is the worst customer support and the worst shipping experience i have ever had. I will not suggest gati even to my enemy.
br...

Hey,

This docket number has been sitting in the destination warehouse for more than a week. I have contacted the support and they have been not helpful. False promises and at one point they stopped responding in chat.

Please look into this, i regret that the seller used your shipping company.

This is the worst customer support and the worst shipping experience i have ever had. I will not suggest...

Booked Scooter delivery from Manipal to Mumbai. Gati Charged for packing of scooter for transportation. I was present at the time of packing and clicked pictures for my reference. Still the Gati staff managed to damage (break) the front handle of the scooter during loading/unloading/transit. I have clicked the pre loading and delivery photos of the scooter.
Please help me for the losses incurred....

Mera docket number[protected] ye parcel[protected] ko destination city chittorgarh aa chuka tha, 11:57am out for delivery dikha diya, aur raat ko delivered dikha diya 10:06pm l, but muje nhi mila, ye mera prepaidparcel tha issliye esse fraud kr rhi he company, bina delivery diye kese delivered dikha skte he, fraudd h mere saath, customer satisfaction ki baat krte he, aufraudud kr rhe he company wale, please take action on that register my...

Hi Team,

Have booked product "Lee Cooper Men Brown Formal Shoes" from Paytm Mall application with order id [protected] was supposed to be delivered by 13th May'19 but it got delayed to 18th May'19. However, on 18th May'19 also it was delayed. Have taken several follow up but Paytm mall customer care is not at all concerned about my complaint not at all taking follow up with Vendor courier company. Seriously fed up with this...

For consignment sent to me Gati person refused to deliver to home saying that he does not know door numbers in my home town vizianagaram. Even though I offered help he refused to do door delivery. He asked me to come and collect. The product reached home town on 4th may 2019. I received a call from local GatI on 10th may. I immediately complained on 10th may 2019. Compliant no is 34699196. I was assured by Gati I would get call from local...

My name is kishore (Gati docket id:[protected], i got call from mohan raj delivery person (Mobile: [protected]) from gati for receiving package. He was unable to find my address and called me several times. I was standing at the corner of my road to receive him, when he saw me he behaved very rude and ask me to to sign and treated me very badly. I was very irritated and returned the order, this happened on 4th may 2019. After this i have made...

Docket number[protected]
Complaint number : 1893887
Rocking chair crumbled state damaged and received in a pathetic condition. This chair belongs to my 80 year old sister who is a heart patient.
After frantic attempt through their call centre after so much of pestering and talked to seniors in call centre i could get the documents in which i have to lodge the claim. After sending the requisite documents i hv got a call...

Complaint number : 1893887
Rocking chair crumbled state damaged and received in a pathetic condition. This chair belongs to my 80 year old sister who is a heart patient.
After frantic attempt through their call centre after so much of pestering and talked to seniors in call centre i could get the documents in which i have to lodge the claim. After sending the requisite documents i hv got a call saying that they cannot pay any...

Delivery of product was due on 10th May. Product is lying in Mahim office of GATI but they are just not delivering it to Parel despite more than 10 calls to customer care and even after speaking with the person in charge of mahim office (Rajani Borade)

They just tell in morning that the product will be delivered today but no one comes. Even the update on docket tracking is falsely updated

Docket no is[protected]...

Mobile : [protected]
Complaint : still not recieved my shipment: and tracking shows its delivered. Complaint to customer care some days before but material not recieved till date, and its showing delivered in tracking status.
Docket:[protected]
Origin: hongkong
Destination: nainital
Booking date: 19-apr-2019
Committed date: 22-apr-2019
Consignor_code: 43022001
Consignor_name :gati cargo...

1. I have booked my household items (29 packages) through gatikwe from goa to nainital on 16 apr 2018 by mr praveen sharma, auth vendor of gati (Docket no[protected] and received on 29 apr 2018 in extremely bad condition. After nine months of follow up finally on 29 jan 2019, mr vipin of gati office, pune informed me that refund for damaged items cannot be processed view one major reason that it dept/cell is unable to change the column from...

Dear Sir,

My parcel (docket no[protected] have arrived at destination i.e. visakhapatnam on 05 May 19. However, i did not receive any call from your local delivery office. It is only me who somehow found the phone no of the local office located at outskirts of city and enquired about my parcel.

I have been told by Gati reps at visakhapatnam that my parcel cannot be delivered at address and needs to be collected...