Gati-KWE Complaints & Reviews

Dear sir/madam
I would like to complain against gati cargo and transport company, i have book two packets of parcel from mahesh tala kolkata to pasighat, itanagar (Arunachal pradesh) on[protected] on behalf of prince apparels, at the time of booking gati s representative assured and given me written receipt that my parcel guaranteed delivery on[protected], but they didn't deliver on the same time, when i was called in their call center...

Hello, i am shiv mangal from saraibharati rasara, ballia 221712, india. I have ordered a product “mi led smart tv from flipkart. The ordered item has shipped by gati surface courier with docket number[protected] from patiala. Yesterday (06/10/2019) at daytime, the delivery boy from gati courier parshuram yadav ([protected]) called me for confirming my address of delivery. I told him that i am in delhi right now. Please handed it over to care...

My package was shipped via Flipkart on 1st October via Gati, but the tracking page haven't updated since 2nd October (Package Left Bangalore). Today was the assured Delivery date, but still theirs no update at all. On calling Gati Customer Care, they registered a complaint with Complaint No : "35019673" at 1:17pm dated 7th October 2019
and promised me of calling back within 4hours, but they didn't.
Please help....

Pl refer docket no, 47328812. I have booked my house hold items from hyderabad to allahabad on 09 sept 19. I paid the charges as 14000/- but got bill of 12000/- i have received my fridge washing machine and two cycles completely damaged condition. One carton is open and half of the items are missing. Streel truncks are damaged. I need my items in the same condition as i have handed over to the transporter or in lieu compensations....

I booked a service GATI LAABH to carry some books fromt he publisher to the author and the publisher was unsure which service was booked over helpline. The pricing was also unclear to the publisher sender. Gati missed its scheduled pick up and postponed pick up for a day. Then they came in a hurry and also did not take the cash and booked for another service which costed more than double. In hurry they took the packet and sent over surface...

I had order a parcel[protected] on 15 of august and assuered delivery date was on 27th of today. And even till now i. E. I havent recieved any update on my parcel.

Gati has lost the track of my parcel or maybe the parcel itself. I want amswers.

The customer service is pathtic in itself. The operators are clueless about their work and give irrelevant and stupid excusess which dont make any sense whenever inquired...

I ordered a product from aliexpress’s website on 15th of august and the priduct departed from the origin on 20th of august and according to gati the assured delivery date was 27th of august but it did not fulfill its promise and the customer care people were of no help as they gave irrelevant and dumb answers/excuses. As if writing this, its 4th of september and since two weeks the tracking status has not been updated and the customer care...

Terrible experience. Pick up guy was very unprofessional didn't come to pick up the parcel at the parameters and called to come more than 1km to give him the parcel and just don't get me started on the delivery. The assured delivery date was on 21st aug and till now (25th aug) the order hasn't been received! Talked the customer care for continuously 3 days but they were no lesser, as told to me the senior executive namrata who was handling...

My parcel was supposed to be delivered on 14th aug from Hyderabad to Guwahati through gati movers and packers service. While tracking online, it shows it's in guwahati branch since 14th aug, but whenever I call the manager, he says the package is getting unloaded, Will deliver tomorrow. When went to check directly in the office, I saw the parcel there, the manager denied to deliver still, said to take it by myself from the branch. Since there...

I had booked a chair delivery for my son from jaipur to goa on 29/07/2018 and got an assurance that it will reach goa on 5/08/2019 to my son.
But the shipment didn’t reach and gati customerservice continuously mentioned me till 13/08/2018 that due to climate, the shipment is delaying which i excused also to some extent.
On 14/08/2019 i got an update for my docket that shipment has reached goa. Still till today it has not been...

Dear sir,
Kabir engg works, pipli, kurukshetra has booked two packages weighing 34 kgs for me, video docket no[protected]. As per whatsapp message the consignment was booked on 05/08/2019 and is showing the assumed delivery date as 13/08/2019. Yours being such a renowned company with country net work taking, so much time is not acceptable and i have been further billed to pay rs 2770/-.
I as a war veteran consider both the time...

Dkt no.[protected]
I already had chat with your customer care executive twice. (Sukhvindar and mangesh) nothing positive happened they only assured on time delivery but not done yet... I requested them that i'm out of station after 5th aug plz sent by parcel before it..
This is the second time i facing the problem with your gati service... Worst experience second time also....

I have booked an item (Samsund lcd tv 32") on 26.06.2019 from basti (Bst) to rampur (Rmp). The item was delivered around 03.07.2019. But few days later after opening the packet i found that the front panel lcd screen was damaged from 3-4 places. Due to this problem i am unable to view any programs on my tv. Earlier i have also complained about the issue but no response was received from gati courier. My docket no was[protected]. Kindly resolve...

My pickup has been registered with ref. No. 19207302. It was scheduled on 22nd july. It is not yet been done. I am calling everyday for the last 4 days in [protected]. I am being assured everyday that the pick-up will be done that day only. I was provided with the no. Of mr. Govinda dey ([protected]), the local pick-up man and the attitude with which mr. Govinda talked is too rude and unbearable. The management with which your team is working...

I booked a consignment with gati on 18/07/2019 from hyderabad to gurgaon. They sent a third party company (Dot packers and movers) to pick up the consignment. They picked it up on 18/07/2019 and since then they haven't provided the right information relating to my consignment. They gave a docket number which is invalid and asked me to speak to head of ap and telangana mr. Bhasker sheety (+91-[protected]).

He was very rude to...

I had booked a shipment with gati kwe of the docket number[protected] for transfer of two boxes from mumbai to kolkata. My shipment was supposed to reach on the 13th of july. I am continuously contacting the support team with little help. No one is able to give the exact location of my package nor an idea of when it will be delivered.
Very disgusting service indeed. I don't intend to use gati for any further shipment and strongly do...

There is a misrepresentation of tracking status.
Status says "undelivered due to customer not responding to calls".
However, i have not received any call from your side.

Under false and misrepresentation data act it's a legal case.
I would like to know will my order be delivered or should i take the neccessary action as i have taken print of my call history from the network also and there is no call received...

Dear sir/madam,

Our customer as booked the material at parwano through gati docket no:[protected] dt:30/06/2019 and docket no:[protected] dt:[protected] but still we have not received the material in the morning when we called your chandapur branch they told they have dispatched the material to their local people for delivery but still we have not received the material yet your local people is not answering our call they are manipulating...

Hello,
I order placed from papperfry, order delivery logistics is gati KWE
Tracking number :[protected]
Gati gave expected date 25th June as per screen shot, but Gati KWE not deliver product as till date of 27th June
If they can't deliver product as per time schedule then why giving expected date?
I talk to customer care but not getting proper response from them side,
I expect compensation for my...

MEMBER ID DOJ EPF DOJ EPS DOE EPF DOE EPS Reason Of Leaving
APHYD[protected] 05-JUN-2015 05-JUN-2015

details already provided from last one week to all HR persons at ho level but there is not even a singe line of revert from any one...already marking a mails to darsan bora hr head but he is also not responding..at least they should respond on mails done to them......