Gati-KWE Complaints & Reviews

My dkt no[protected], parcel arrived on 18th of oct but they are not delivering, assrd date to deliver was 18 oct, courier boy is not delivering on time and updating fake statuses in the package tracking. They updates "delivery rescheduled as per customer request" but in reality, they didnt make any contact with me and no body asked them to delay delivery. I am very upset with them. My previous orders recently got cancelled by selle because...

Gati docket no.[protected]
Gati courier services ramgarh jharkhand has not delivered my product after received at hub on 12th oct 2019.
I have tracked online on gati website, it shows person not available in the location but we were present all the time in my home saunda basti ramgarh jharkhand.
Gati courier never attempted to deliver that product, very worst service.
And one more thing they doesnot know how to talk...

Hello,
I have already posted my complaint because of late delivery. Finally, after 21 days i received my bike today and when i checked all things i get to know that my mirror is missing and so many scratches in my bike. What wrong with gati service. You are just harassing the customer always. I want my mirror at anyhow, and one more question if i fined from police in checking time who will pay that much of fine. I have no-fault why...

Hi i ordered my sansui pro tv on flipkart on 29th september. The delivery is expected on monday 7th october 2019. My docket no[protected]. I have already raised complaint but no use and no update. I want my shipment delivery asap. Even flipkart customer is also not responding properly
Is this how you care for valuable customers
If i use to search through docket number it is showing in transit phase, not even crossed second stage....

I ordered a Washing Machine from Flipkart on 10th October 2019 and the assured delivery date was 15th October 2019 but today is 17th October and I am still waiting for my shipment.
As per track record it is showing that on 15th October 2019 shipment is out for delivery but undelivered due to concerned person/customer not available whereas I was waiting for my shipment whole day and I didn't received any call from gati team. Now today...

I have booked my vehicle (Honda unicorn) from bangalore to odisha on 30-09-19 through gati packer and mover. As per there commitment the vehicle was supposed to reach odisha by 08-10-19 to my home nalco nagar angul, odisha. But when i asked for an inquary they told me there is some issue so your bike packed on the date of 04-10-19 so don't worry you can receive your bike on your doorstep by 08-09-19, when i check my docket number on the date...

Delivery delayed by more than 10 days. Reference number is "s[protected]" (Shipment from bhiwandi/flipkart to pune)
Expected delivery was 08-oct. However even on 17-oct delivery is not done.

On contacting (5 times) to gati call center, always get a same answer "we have escalated the issue and you shall get delivery in 1-2 days". However, even after 10 days no delivery done.

On gati website status is shown...

I ordered a washing machine from flipkart on 29 th september and they shipped the product with gati courier. The expected assured delivery date of gati was 4th october but today is 16th october and i am still waiting for my shipment. According to gati tracking system the product has already reached my hometown kolkata on 4th of october but after 4th october there is't any update. I contacted with their customer care they gave me complaint...

I have ordered an item on flipkart on 29th september and was shipped through gati courier to be delivered by 12th october the docket number is[protected]. On 9th october at around 8:30 pm, the delivery boy called me and asked me to receive the product at a distance of 15 km. When i refused, they threatened to delay the product and actually they are delaying. Even see their unprofessionalism, they updated on the order tracking that the concerned...

Hello, docket no[protected]
I went to the local gati delivery store at deoghar to enquire about my shipment. The business head at deoghar office spoke rudely and told that they are not responsible for your goods. Also, the man said that he’d deliver at his own wish. When we asked him to give a new delivery date in writing, he refused and mistreated us and said rudely to do whatever we wish.

Such mannerless service...

I ordered a Washing Machine from Flipkart on 2nd October and the assured delivery date was 4th October but today is 15 th October and I am still waiting for my shipment. I contacted with their customer care they gave me complaint number but nothing happened.

[ Gati Tracking Id=[protected] ]
[ Gati Complaint Docket Number= 35025524 ]

Name= Puspal Mondal...

With reference to docket no.[protected], the assured delivery date for my parcel was 3rd october but it is not delivered till now. I am following up every day and getting the same response that it will be delivered the next day and we have arranged a call back for you with the local team. I did not recieve a single call back till now. Even a complaint was registered for the same and has been escalated but nothing has happened. Please let me...

Dear Gati Team,
My Doc No: [protected]
Complaint No: 35039603
Contact No: [protected] / [protected]
Name: Bhaskar Reddy K

I have a product booked on my name on 02 Oct 2019 and so far not delivered, it is supposed to deliver on 07 Oct 2019.

I called the customer care and raised the complaint on 12th Oct complaint no. 35039603. But no action taken so far, tried reaching your customer...

Hello
Docket no[protected]

My shipment from kolkata to deoghar was assured to be delivered on 7th october. However, they extended it to the 11th october. However, again they were late

It is 14th october today, and still it hasn’t been delivered despite reaching the destination. Also, the courier doesn’t respond to calls and it’s been the worst fraud courier i’ve ever encountered...

Hello guys
I shipped my furnutures on the 4th of october from erode (Tamil nadu) to noida.
They said it will take only 7 to a maximum of 8 days to arrive in noida.
So i fly to noida and got home and today is the 14th of october and still nothing!
I called the local office and customer care and even raised a complain and no one answered me! They just say we are working on it and wait!
The package moved from...

I ordered a boat sound bar on 1st oct ' 19
It got shipped with gati courieron 4th oct '19
Now, it is comming from kolkata and is being delivered to kolkata.
I closely kept a look on the updates on tracking number[protected].
On 10th oct'19 it reached the hub from where it will be delivered. The assured delivery date given was 7th oct'19.
I called up gati couries on 11 of oct as why it is not out for delivery,...

Never deliver any online order shipped through gati, always cheat the sender by giving false info. I ordered a thing docket no[protected], my address was completely different but they attempted delivery in some wrong city altogether. Neither their delivery person is contactable nor the company. This has been happening for all the orders. They never share the reason for this cheating and fraudulent behaviour....

I bought a sony tv from flipkart. They sent it through gati. My docket no is[protected]. Delivery man did not come to my location. He said my location is not serviceable. I agreed to take it form raidighi 20 km away from my location but fooled me. Said next day he will come. Today i find it cancelled due to unavailability of customer. Call recording is with me. Why do they cheat me?...

My material was out for deliver but material not delivered. And i taken delivery boy number from gati courier services and called them many times, on 4th oct 2019, 5th & 6th oct 2019 also, they are talking with me like "aapke area me aayenge to call karenge na, aap chinta kyu kar rahe ho sir", then after that i called him many times from different number but he not pickedup. I called many times and also in gati but i am not got any solution...

I have ordered the washing machine from flipkart it was courier through gati. The assured date of delivery was on 8th oct. But till now it was not delivered.
It was more than 48hrs the product was not moved to next level. Please help me in getting my product delivered as soon as possible. I have already raised the complaint by calling the customer care but no use.
I can't understand after reaching my home town why the delivery...